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6 Publications
2024 | Journal Article | LibreCat-ID: 53200
E. Ozuna and L. Steinhoff, “‘Look me in the eye, customer’: How do face-to-face interactions in peer-to-peer sharing economy services affect customers’ misbehavior concealment intentions?,” Journal of Business Research, vol. 177, Art. no. 114582, 2024, doi: 10.1016/j.jbusres.2024.114582.
LibreCat
| DOI
2023 | Journal Article | LibreCat-ID: 53217
M. Tavana, H. Mina, and F. J. Santos-Arteaga, “A general Best-Worst method considering interdependency with application to innovation and technology assessment at NASA,” Journal of Business Research, vol. 154, Art. no. 113272, 2023, doi: 10.1016/j.jbusres.2022.08.036.
LibreCat
| DOI
2023 | Journal Article | LibreCat-ID: 53222
S. Sorooshian, M. Tavana, and S. Ribeiro-Navarrete, “From classical interpretive structural modeling to total interpretive structural modeling and beyond: A half-century of business research,” Journal of Business Research, vol. 157, Art. no. 113642, 2023, doi: 10.1016/j.jbusres.2022.113642.
LibreCat
| DOI
2021 | Journal Article | LibreCat-ID: 48519
S. Hubner-Benz, M. Frese, Z. Song, N. Tripathi, T. Kaschner, and X. Le Kong, “An Asia-centric approach to team innovation: Cultural differences in exploration and exploitation behavior,” Journal of Business Research, vol. 138, pp. 408–421, 2021, doi: 10.1016/j.jbusres.2021.09.009.
LibreCat
| DOI
2021 | Journal Article | LibreCat-ID: 41313
L. Steinhoff and M. M. Zondag, “Loyalty programs as travel companions: Complementary service features across customer journey stages,” Journal of Business Research, vol. 129, pp. 70–82, 2021, doi: 10.1016/j.jbusres.2021.02.016.
LibreCat
| DOI