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6 Publications


2024 | Journal Article | LibreCat-ID: 53200
Ozuna, Edna, and Lena Steinhoff. “‘Look Me in the Eye, Customer’: How Do Face-to-Face Interactions in Peer-to-Peer Sharing Economy Services Affect Customers’ Misbehavior Concealment Intentions?” Journal of Business Research, vol. 177, 114582, Elsevier BV, 2024, doi:10.1016/j.jbusres.2024.114582.
LibreCat | DOI
 

2023 | Journal Article | LibreCat-ID: 53217
Tavana, Madjid, et al. “A General Best-Worst Method Considering Interdependency with Application to Innovation and Technology Assessment at NASA.” Journal of Business Research, vol. 154, 113272, Elsevier BV, 2023, doi:10.1016/j.jbusres.2022.08.036.
LibreCat | DOI
 

2023 | Journal Article | LibreCat-ID: 53222
Sorooshian, Shahryar, et al. “From Classical Interpretive Structural Modeling to Total Interpretive Structural Modeling and beyond: A Half-Century of Business Research.” Journal of Business Research, vol. 157, 113642, Elsevier BV, 2023, doi:10.1016/j.jbusres.2022.113642.
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2021 | Journal Article | LibreCat-ID: 48519
Hubner-Benz, Sylvia, et al. “An Asia-Centric Approach to Team Innovation: Cultural Differences in Exploration and Exploitation Behavior.” Journal of Business Research, vol. 138, Elsevier BV, 2021, pp. 408–21, doi:10.1016/j.jbusres.2021.09.009.
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2021 | Journal Article | LibreCat-ID: 41313
Steinhoff, Lena, and Marcellis M. Zondag. “Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages.” Journal of Business Research, vol. 129, Elsevier BV, 2021, pp. 70–82, doi:10.1016/j.jbusres.2021.02.016.
LibreCat | DOI
 

2019 | Journal Article | LibreCat-ID: 13149
Wünderlich, Nancy V., et al. “Overcoming Vulnerability: Channel Design Strategies to Alleviate Vulnerability Perceptions in Customer Journeys.” Journal of Business Research, 2019, doi:10.1016/j.jbusres.2019.07.027.
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