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544 Publications


2014 | Journal Article | LibreCat-ID: 5714
Spillover Effects of Service Failures in Coalition Loyalty Programs: The Buffering Effect of Special Treatment Benefits.
J.H. Schumann, N. Wünderlich, H. Evanschitzky, Journal of Retailing 90 (2014) 111–118.
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2014 | Journal Article | LibreCat-ID: 5778 LibreCat | Files available
 

2014 | Journal Article | LibreCat-ID: 444 LibreCat | Files available | DOI
 

2014 | Journal Article | LibreCat-ID: 4850
Revenue and profit implications of industrial service strategies
A. Eggert, J. Hogreve, W. Ulaga, E. Muenkhoff, Journal of Service Research (2014) 23--39.
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2014 | Journal Article | LibreCat-ID: 4872 LibreCat
 

2014 | Report | LibreCat-ID: 4922
The Wage Effects of Social Norms-Evidence of Deviations from Peers' Body Mass in Europe
E. Janssen, R. Fahr, The Wage Effects of Social Norms-Evidence of Deviations from Peers’ Body Mass in Europe, 2014.
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2014 | Journal Article | LibreCat-ID: 4957
A matter of degree: the continuing training gap for women in Europe
C. Wozny, M. Schneider, Socio-Economic Review (2014) 353--379.
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2014 | Journal Article | LibreCat-ID: 4958
Embracing complex causality with the QCA method: An invitation
M. Schneider, A. Eggert, Journal of Business Market Management (2014) 312--328.
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2014 | Journal Article | LibreCat-ID: 4970
The internal market and the consumer: what consumers actually choose
K. Thommes, M. Faure, K. Heine, Colum. J. Eur. L. (2014) 47.
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2014 | Journal Article | LibreCat-ID: 4971
The dark side of solidarity: social norms and social relations in the aftermath of strikes
K. Thommes, A. Akkerman, R. Torenvlied, M. Born, Industrial Relations Journal (2014) 348--367.
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