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119 Publications
2018 | Conference Paper | LibreCat-ID: 2861
Lüttenberg H, Bartelheimer C, Beverungen D. Designing Predictive Maintenance for Agricultural Machines. In: ; 2018.
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2018 | Conference Paper | LibreCat-ID: 3279
Bartelheimer C, Hendrik Betzing J, Berendes I, Beverungen D. Designing Multi-sided Community Platforms for Local High Street Retail. In: Proceedings of the 26th European Conference on Information Systems. ECIS ’18. Portsmouth, UK; 2018.
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2018 | Conference Paper | LibreCat-ID: 3280
Hendrik Betzing J, Beverungen D, Becker J. Design Principles for Co-Creating Digital Customer Experience in High Street Retail. In: Drews P, Funk B, Niemeyer P, Xie L, eds. Tagungsband Data Driven X --- Turning Data into Value --- Band V. MKWI ’18. Leuphana Universität Lüneburg; 2018:2083--2094.
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2018 | Book Chapter | LibreCat-ID: 4519
Lüttenberg H, Wolf V, Beverungen D. Service (Systems) Engineering für die Produktion. In: Service Engineering. Wiesbaden: Springer Fachmedien Wiesbaden; 2018:31-49. doi:10.1007/978-3-658-20905-6_3
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| DOI
2018 | Conference Paper | LibreCat-ID: 4766
Ingo Berendes C, Bartelheimer C, Hendrik Betzing J, Beverungen D. Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language. In: Proceedings of the 39th International Conference on Information Systems. ICIS ’18. San Francisco, CA, USA; 2018.
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2018 | Newspaper Article | LibreCat-ID: 9687
Beverungen D, Wolf V, Bartelheimer C. Dienstleistungssysteme erfolgreich digital transformieren. Service Business Development. spot.on marketing - Der Newsletter für Marketing und Business Development. 2018.
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2018 | Conference Paper | LibreCat-ID: 9709
Gernreich C, Wolf V, Bartelheimer C, Prinz C. The Impact of Process Automation on Manufacturers’ Long-Term Knowledge. In: Proceedings of the 39th International Conference on Information Systems. San Francisco, USA; 2018.
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2018 | Book Chapter | LibreCat-ID: 5073
Beverungen D, Wolf V, Bartelheimer C. Digitale Transformation von Dienstleistungssystemen. In: Service Business Development. Wiesbaden: Springer Fachmedien Wiesbaden; 2018:395-422. doi:10.1007/978-3-658-22424-0_17
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2018 | Journal Article | LibreCat-ID: 4516
Beverungen D, Lüttenberg H, Wolf V. Recombinant Service Systems Engineering. Business & Information Systems Engineering. 2018;60(5):377-391. doi:10.1007/s12599-018-0526-4
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2017 | Conference Paper | LibreCat-ID: 2860
Beverungen D, Lüttenberg H, Wolf V. Recombinant Service System Engineering. In: Leimeister JM, Brenner W, eds. Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017). St. Gallen; 2017:136-150.
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2017 | Conference Paper | LibreCat-ID: 3282
Klör B, Monhof M, Bräuer S, Beverungen D. Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype. In: Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017). ; 2017.
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2017 | Journal Article | LibreCat-ID: 3487
Hendrik Betzing J, Beverungen D, Becker J, et al. Interaktive, digitale Einkaufserlebnisse in Innenstädten. HMD Praxis der Wirtschaftsinformatik. 2017;(5):659--671. doi:10.1365/s40702-017-0343-0
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| DOI
2017 | Journal Article | LibreCat-ID: 3488
Beverungen D, Bräuer S, Plenter F, Klör B, Monhof M. Ensembles of Context and Form for Repurposing Electric Vehicle Batteries: An Exploratory Study. Computer Science --- Research and Development. 2017;(1-2):195--209. doi:10.1007/s00450-016-0306-7
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2017 | Journal Article | LibreCat-ID: 3490
Beverungen D, Matzner M, Janiesch C. Information systems for smart services. Information Systems and E-Business Management. 2017:781–787. doi:10.1007/s10257-017-0365-8
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2017 | Journal Article | LibreCat-ID: 5019
Klör B, Monhof M, Beverungen D, Bräuer S. Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries. European Journal of Information Systems (EJIS). 2017:1--19. doi:10.1057/s41303-017-0044-3
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2017 | Book Chapter | LibreCat-ID: 5028
Becker J, Monhof M, Beverungen D, Bräuer S, Klör B, Plenter F. End-of-Life Solutions für eCar-Batterien --- Entwicklung hybrider Leistungsbündel und Informationssysteme zur Entscheidungsunterstützung (EOL-IS). In: Ganz W, Kampker A, Satzger G, eds. Dienstleistungen Als Erfolgsfaktor Für Elektromobilität. Ergebnisse Aus Dem Förderschwerpunkt “Dienstleistungsinnovationen Für Elektromobilität.” Stuttgart; 2017:24--29.
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2017 | Book Chapter | LibreCat-ID: 5076
Beverungen D, Matzner M. Informationsmodellierung in Dienstleistungssystemen. In: Roth S, Corsten H, eds. Handbuch Dienstleistungsmanagement. München: Verlag Franz Vahlen; 2017:S. 519–536.
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2017 | Journal Article | LibreCat-ID: 17158
Beverungen D, Müller O, Matzner M, Mendling J, vom Brocke J. Conceptualizing smart service systems. Electronic Markets. 2017:7-18. doi:10.1007/s12525-017-0270-5
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2017 | Journal Article | LibreCat-ID: 2856
Barann B, Beverungen D, Müller O. An open-data approach for quantifying the potential of taxi ridesharing. Decision Support Systems. 2017;99(July 2017):86-95. doi:10.1016/j.dss.2017.05.008
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2016 | Conference Paper | LibreCat-ID: 3283
Bräuer sebastian, Monhof M, Klör B, Beverungen D. Residential Energy Storage from Repurposed Electric Vehicle Batteries — Market Overview and Development of a Service-Centered Business Model. In: Proceedings of the IEEE Conference on Business Informatics (CBI 2016). Paris, France; 2016.
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2015 | Conference Paper | LibreCat-ID: 3284
Beverungen D, Klör B, Bräuer S, Monhof M. Will They Die Another Day? A Decision Support Perspective on Reusing Electric Vehicle Batteries. In: Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015). Münster; 2015.
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2015 | Conference Paper | LibreCat-ID: 3285
Klör B, Beverungen D, Bräuer S, Plenter F, Monhof M. A Market for Trading Used Electric Vehicle Batteries — Theoretical Foundations and Information Systems. In: Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015). Münster; 2015.
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2015 | Conference Paper | LibreCat-ID: 3437
Klör B, Bräuer S, Beverungen D, Monhof M. A Domain-Specific Modeling Language for Electric Vehicle Batteries. In: Proceedings of the 12. International Conference on Wirtschaftsinformatik 2015 (WI 2015). Osnabrück; 2015:1038--1054.
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2015 | Conference Paper | LibreCat-ID: 3438
Monhof M, Beverungen D, Klör B, Bräuer S. Extending Battery Management Systems for Making Informed Decisions on Battery Reuse. In: Donnellan B, Helfert M, Kenneally J, VanderMeer D, Rothenberger M, Winter R, eds. New Horizons in Design Science: Broadening the Research Agenda. Lecture Notes in Computer Science. Dublin, Ireland; 2015:447--454. doi:10.1007/978-3-319-18714-3_37
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| DOI
2015 | Book | LibreCat-ID: 5068
Beverungen D, Fabry C, Ganz W, Matzner M, Satzger G. Dienstleistungsinnovationen Für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen. Stuttgart; 2015.
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2014 | Conference Paper | LibreCat-ID: 3439
Klör B, Bräuer S, Beverungen D, Matzner M. IT-basierte Dienstleistungen für die Elektromobilität --- Konzeptioneller Rahmen und Literaturanalyse. In: Proceedings of the Multikonferenz Wirtschaftsinformatik 2014 (MKWI 2014). Paderborn; 2014:2047--2066.
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2014 | Journal Article | LibreCat-ID: 3491
Becker J, Beverungen D, Knackstedt R, Peter Rauer H, Sigge D. On the Ontological Expressiveness of Conceptual Modeling Grammars for Service Productivity Management. Information Systems and e-Business Management. 2014;(3):337--365. doi:10.1007/s10257-013-0219-y
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2014 | Journal Article | LibreCat-ID: 3492
Beverungen D. Exploring the Interplay of the Design and Emergence of Business Processes as Organizational Routines. Business and Information Systems Engineering. 2014;(4):191--202. doi:10.1007/s12599-014-0335-3
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2014 | Journal Article | LibreCat-ID: 3493
Beverungen D. Über das Zusammenwirken der Gestaltung und Emergenz von Geschäftsprozessen als Organisationsroutinen. WIRTSCHAFTSINFORMATIK. 2014;(4):209--222. doi:10.1007/s11576-014-0425-3
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2014 | Book Chapter | LibreCat-ID: 5029
Backhaus K, Becker J, Beverungen D, et al. Effizienzmessung industrieller Dienstleistungen mittels Data Envelopment Analysis (ServDEA). In: Möller K, Schultze W, eds. Produktivität von Dienstleistungen. ; 2014:53--133. doi:10.1007/978-3-658-04086-4_2
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2013 | Conference Paper | LibreCat-ID: 3440
Becker J, Beverungen D, Breuker D, Dietrich H-A, Peter Rauer H. Performance Benchmarking for Designing Interaction Routines --- Managing Trade-offs in Service Co-creation with the Data Envelopment Analysis. In: Proceedings of the European Research Conference on Information Systems (ECIS) 2013. Utrecht, Netherlands; 2013:Paper 185.
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2013 | Conference Paper | LibreCat-ID: 3441
Beverungen D. On the Design of IT Artifacts and the Emergence of Business Processes as Organizational Routines. In: Proceedings of the 34th International Conference on Information Systems (ICIS). Milan, Italy; 2013.
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2013 | Conference Paper | LibreCat-ID: 3442
Dillon S, Deakins E, Beverungen D, Kohlborn T, Hofmann S, Räckers M. Local e-Government Transformation --- An International Comparison. In: WEBIST. Aachen, Germany; 2013:361--367.
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2013 | Conference Paper | LibreCat-ID: 3443
Hofmann S, Räckers M, Beverungen D, Becker J. Old Blunders in New Media? How Local Governments Communicate with Citizens in Online Social Networks. In: Proceedings of the 46$^{th}$ Hawaii International Conference on System Sciences (HICSS-46). Maui, Hawaii; 2013.
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2013 | Conference Paper | LibreCat-ID: 3444
Malsbender A, Beverungen D, Voigt M, Becker J. Capitalizing on Social Media Analysis --- Insights from an Online Review on Business Models. In: Proceedings of the Americas Conference on Information Systems (AMCIS2013). Chicago, IL, USA; 2013.
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2013 | Conference Paper | LibreCat-ID: 3446
Malsbender A, Recker J, Kohlborn T, Beverungen D, Tanwer S. Much Ado about Nothing? Tracing the Progress of Innovations Borne on Enterprise Social Network Sites. In: Proceedings of the 34th International Conference on Information Systems (ICIS). Milan, Italy; 2013.
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2013 | Conference Paper | LibreCat-ID: 3447
Malsbender A, Voigt M, Beverungen D, Rosemann M. Digital Social Signal Processing --- Theoretical Underpinning and Research Agenda. In: Proceedings of the Pacific Asia Conference on Information Systems (PACIS). Jeju Island, Korea; 2013:1--12.
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2013 | Conference Paper | LibreCat-ID: 3448
Plattfaut R, Kohlborn T, Hofmann S, et al. Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia. In: Proceedings of the 46th Hawaii International Conference on System Sciences. Maui, Hawaii, USA; 2013:1983--1991. doi:10.1109/HICSS.2013.585
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2013 | Journal Article | LibreCat-ID: 3494
Becker J, Beverungen D, Breuker D, Dietrich H-A, Peter Rauer H. Guidelines for Reporting Productivity Studies: A Review of the Reproducibility of DEA in the Service Sector. International Journal of Services and Operations Management. 2013;(3):407--425. doi:10.1504/IJSOM.2013.056796
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2013 | Journal Article | LibreCat-ID: 3495
Becker J, Beverungen D, Knackstedt R, Matzner M, Müller O, Pöppelbuß J. Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects. IEEE Transactions on Engineering Management. 2013;(3):468--482. doi:10.1109/TEM.2012.2214770
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2013 | Journal Article | LibreCat-ID: 3496
Becker J, Beverungen D, Knackstedt R, Matzner M, Müller O, Pöppelbuß J. Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach. Scandinavian Journal of Information Systems. 2013;(1):37--68.
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2013 | Journal Article | LibreCat-ID: 3497
Beverungen D, Eggert M, Voigt M, Rosemann M. Augmenting Analytical CRM Strategies with Social BI. International Journal of Business Intelligence Research (IJBIR). 2013;(3):32--49. doi:10.4018/ijbir.2013070103
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2013 | Journal Article | LibreCat-ID: 3498
Hofmann S, Beverungen D, Räckers M, Becker J. What Makes Local Governments’ Online Communications Successful? Insights from a Multi-Method Analysis of Facebook. Government Information Quarterly. 2013;(4):387--396. doi:10.1016/j.giq.2013.05.013
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2013 | Journal Article | LibreCat-ID: 3499
Plattfaut R, Hofmann S, Kohlborn T, et al. Verwaltungsdienstleistungen für Personen mit eingeschränkter Mobilität: Von mobilen Bürgerdiensten zu E-Government? eGovernment Review. 2013:14--15.
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2013 | Book Chapter | LibreCat-ID: 5031
Becker J, Bernhold T, Beverungen D, et al. Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management. In: Thomas O, Nüttgens M, eds. Dienstleistungsmodellierung 2012: Product-Service Systems Und Produktivität. Wiesbaden; 2013:208--226. doi:10.1007/978-3-658-00863-5
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2012 | Conference Paper | LibreCat-ID: 3449
Becker J, Bernhold T, Beverungen D, et al. Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management. In: Dienstleistungsmodellierung 2012. Wiesbaden; 2012:208--226. doi:10.1007/978-3-658-00863-5_10
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2012 | Conference Paper | LibreCat-ID: 3450
Becker J, Beverungen D, Breuker D, Peter Rauer H. Resolving trade-offs in Service Performance Benchmarking using Data Envelopment Analysis. In: Proceedings of the 16th Pacific Asian Conference on Information Systems (PACIS) 2012. Ho Chi Minh City, Vietnam; 2012:Paper 56.
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2012 | Conference Paper | LibreCat-ID: 3451
Becker J, Beverungen D, Knackstedt R, Peter Rauer H, Sigge D. Service Productivity Management --- Status Quo and Directions for the Design of Conceptual Modeling Grammars. In: Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS) 2012. Kauai, USA; 2012:1522--1531. doi:10.1109/HICSS.2012.525
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2012 | Conference Paper | LibreCat-ID: 3452
Heide T, Tumbas S, Beverungen D, Knackstedt R, Becker J. Global versus Local Properties of Service Science: Insights from a Comparative International Study on Research Results. In: Services and Economic Development: Local and Global Challenges. Bucharest, Romania; 2012:1--21.
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2012 | Conference Paper | LibreCat-ID: 3453
Rosemann M, Eggert M, Voigt M, Beverungen D. Leveraging Social Network Data for Analytical CRM Strategies --- The Introduction of Social BI. In: Proceedings of the 20$^{th}$ European Conference on Information Systems. Barcelona, Spain; 2012:1--12.
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