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119 Publications
2024 | Journal Article | LibreCat-ID: 53130 | 
Designing taxi ridesharing systems with shared pick-up and drop-off locations: Insights from a computational study
M. Stumpe, P. Dieter, G. Schryen, O. Müller, D. Beverungen, Transportation Research Part A: Policy and Practice (2024).
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M. Stumpe, P. Dieter, G. Schryen, O. Müller, D. Beverungen, Transportation Research Part A: Policy and Practice (2024).
2023 | Conference Paper | LibreCat-ID: 44855
Designing Business Reputation Ecosystems — A Method for Issuing and Trading Monetary Ratings on a Blockchain
S. Hemmrich, J. Bobolz, D. Beverungen, J. Blömer, in: ECIS 2023 Research Papers, 2023.
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S. Hemmrich, J. Bobolz, D. Beverungen, J. Blömer, in: ECIS 2023 Research Papers, 2023.
2023 | Journal Article | LibreCat-ID: 45112
Digital Responsibility – a Multilevel Framework for Responsible Digitalization
D. Beverungen, D. Kundisch, M. Mirbabaie, O. Müller, G. Schryen, S.T.-N. Trang, M. Trier, Business & Information Systems Engineering 65 (2023) 463–474.
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D. Beverungen, D. Kundisch, M. Mirbabaie, O. Müller, G. Schryen, S.T.-N. Trang, M. Trier, Business & Information Systems Engineering 65 (2023) 463–474.
2022 | Conference Paper | LibreCat-ID: 29146 |
Utilizing Geographic Information Systems for Condition-Based Maintenance on the Energy Distribution Grid
P. zur Heiden, J. Priefer, D. Beverungen, in: T.X. Bui (Ed.), Proceedings of the 55th Hawaii International Conference on System Sciences, Honolulu, HI, 2022.
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P. zur Heiden, J. Priefer, D. Beverungen, in: T.X. Bui (Ed.), Proceedings of the 55th Hawaii International Conference on System Sciences, Honolulu, HI, 2022.
2022 | Conference Paper | LibreCat-ID: 29147 |
Context in Design Science Research: Taxonomy and Framework
A. Herwix, P. zur Heiden, in: T.X. Bui (Ed.), Proceedings of the 55th Hawaii International Conference on System Sciences, Honolulu, HI, 2022.
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A. Herwix, P. zur Heiden, in: T.X. Bui (Ed.), Proceedings of the 55th Hawaii International Conference on System Sciences, Honolulu, HI, 2022.
2022 | Conference Paper | LibreCat-ID: 29148 |
A Renaissance of Context in Design Science Research
P. zur Heiden, D. Beverungen, in: T.X. Bui (Ed.), Proceedings of the 55th Hawaii International Conference on System Sciences, Honolulu, HI, 2022.
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P. zur Heiden, D. Beverungen, in: T.X. Bui (Ed.), Proceedings of the 55th Hawaii International Conference on System Sciences, Honolulu, HI, 2022.
2022 | Journal Article | LibreCat-ID: 35740
Systematizing the lexicon of platforms in information systems: a data-driven study
C. Bartelheimer, P. zur Heiden, H. Lüttenberg, D. Beverungen, Electronic Markets 32 (2022) 375–396.
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C. Bartelheimer, P. zur Heiden, H. Lüttenberg, D. Beverungen, Electronic Markets 32 (2022) 375–396.
2022 | Journal Article | LibreCat-ID: 35741
Exogenous Shocks and Business Process Management
M. Röglinger, R. Plattfaut, V. Borghoff, G. Kerpedzhiev, J. Becker, D. Beverungen, J. vom Brocke, A. Van Looy, A. del-Río-Ortega, S. Rinderle-Ma, M. Rosemann, F.M. Santoro, P. Trkman, Business & Information Systems Engineering 64 (2022) 669–687.
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M. Röglinger, R. Plattfaut, V. Borghoff, G. Kerpedzhiev, J. Becker, D. Beverungen, J. vom Brocke, A. Van Looy, A. del-Río-Ortega, S. Rinderle-Ma, M. Rosemann, F.M. Santoro, P. Trkman, Business & Information Systems Engineering 64 (2022) 669–687.
2022 | Journal Article | LibreCat-ID: 35728
From private digital platforms to public data spaces: implications for the digital transformation
D. Beverungen, T. Hess, A. Köster, C. Lehrer, Electronic Markets 32 (2022) 493–501.
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D. Beverungen, T. Hess, A. Köster, C. Lehrer, Electronic Markets 32 (2022) 493–501.
2022 | Journal Article | LibreCat-ID: 35732
Systematizing the lexicon of platforms in information systems: a data-driven study
C. Bartelheimer, P. zur Heiden, H. Lüttenberg, D. Beverungen, Electronic Markets 32 (2022) 375–396.
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C. Bartelheimer, P. zur Heiden, H. Lüttenberg, D. Beverungen, Electronic Markets 32 (2022) 375–396.
2021 | Conference Paper | LibreCat-ID: 22514 |
Quantifying the Impact of Location Data for Real Estate Appraisal – A GIS-based Deep Learning Approach
J.-P. Kucklick, J. Müller, D. Beverungen, O. Müller, in: European Conference on Information Systems, 2021.
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J.-P. Kucklick, J. Müller, D. Beverungen, O. Müller, in: European Conference on Information Systems, 2021.
2020 | Conference Paper | LibreCat-ID: 17087
Usage of Local Online Platforms in Retail: Insights from retailers' expectations expectations
C.I. Berendes, P. zur Heiden, M. Niemann, B. Hoffmeister, J. Becker, in: Proceedings of the Twenty-Eighth European Conference on Information Systems (ECIS2020), 2020.
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C.I. Berendes, P. zur Heiden, M. Niemann, B. Hoffmeister, J. Becker, in: Proceedings of the Twenty-Eighth European Conference on Information Systems (ECIS2020), 2020.
2020 | Conference Paper | LibreCat-ID: 16285 |
Designing City Center Area Recommendation Systems
P. zur Heiden, C.I. Berendes, D. Beverungen, in: Proceedings of the 15th International Conference on Wirtschaftsinformatik, Potsdam, 2020.
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P. zur Heiden, C.I. Berendes, D. Beverungen, in: Proceedings of the 15th International Conference on Wirtschaftsinformatik, Potsdam, 2020.
2020 | Journal Article | LibreCat-ID: 35723
Integration of Novel Sensors and Machine Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions
M.W. Hoffmann, S. Wildermuth, R. Gitzel, A. Boyaci, J. Gebhardt, H. Kaul, I. Amihai, B. Forg, M. Suriyah, T. Leibfried, V. Stich, J. Hicking, M. Bremer, L. Kaminski, D. Beverungen, P. zur Heiden, T. Tornede, Sensors 20 (2020).
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M.W. Hoffmann, S. Wildermuth, R. Gitzel, A. Boyaci, J. Gebhardt, H. Kaul, I. Amihai, B. Forg, M. Suriyah, T. Leibfried, V. Stich, J. Hicking, M. Bremer, L. Kaminski, D. Beverungen, P. zur Heiden, T. Tornede, Sensors 20 (2020).
2020 | Journal Article | LibreCat-ID: 17156
Seven Paradoxes of Business Process Management in a Hyper-Connected World
D. Beverungen, J.C.A.M. Buijs, J. Becker, C. Di Ciccio, W.M.P. van der Aalst, C. Bartelheimer, J. vom Brocke, M. Comuzzi, K. Kraume, H. Leopold, M. Matzner, J. Mendling, N. Ogonek, T. Post, M. Resinas, K. Revoredo, A. del-Río-Ortega, M. La Rosa, F.M. Santoro, A. Solti, M. Song, A. Stein, M. Stierle, V. Wolf, Business & Information Systems Engineering 63 (2020) 145–156.
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D. Beverungen, J.C.A.M. Buijs, J. Becker, C. Di Ciccio, W.M.P. van der Aalst, C. Bartelheimer, J. vom Brocke, M. Comuzzi, K. Kraume, H. Leopold, M. Matzner, J. Mendling, N. Ogonek, T. Post, M. Resinas, K. Revoredo, A. del-Río-Ortega, M. La Rosa, F.M. Santoro, A. Solti, M. Song, A. Stein, M. Stierle, V. Wolf, Business & Information Systems Engineering 63 (2020) 145–156.
2019 | Conference Paper | LibreCat-ID: 4517
Digitalization of Work Systems—An Organizational Routines’ Perspective
V. Wolf, C. Bartelheimer, D. Beverungen, in: Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52), 2019.
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V. Wolf, C. Bartelheimer, D. Beverungen, in: Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52), 2019.
2019 | Conference Paper | LibreCat-ID: 9617
Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail
J.H. Betzing, C. Bartelheimer, M. Niemann, C.I. Berendes, D. Beverungen, in: Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm-Uppsala, Sweden, 2019.
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J.H. Betzing, C. Bartelheimer, M. Niemann, C.I. Berendes, D. Beverungen, in: Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm-Uppsala, Sweden, 2019.
2019 | Conference Paper | LibreCat-ID: 9708
Ambidexterity in Service Innovation Research: A Systematic Literature Review
V. Wolf, in: Proceedings of the 14th International Conference on Wirtschaftsinformatik, Siegen, Germany, 2019.
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V. Wolf, in: Proceedings of the 14th International Conference on Wirtschaftsinformatik, Siegen, Germany, 2019.
2019 | Journal Article | LibreCat-ID: 12929
Transactions for trading used electric vehicle batteries: theoretical underpinning and information systems design principles
S. Bräuer, F. Plenter, B. Klör, M. Monhof, D. Beverungen, J. Becker, Business Research (2019).
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S. Bräuer, F. Plenter, B. Klör, M. Monhof, D. Beverungen, J. Becker, Business Research (2019).
2019 | Journal Article | LibreCat-ID: 14023
Smart service systems: An interdisciplinary perspective
D. Beverungen, C.F. Breidbach, J. Poeppelbuss, V.K. Tuunainen, Information Systems Journal (2019).
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D. Beverungen, C.F. Breidbach, J. Poeppelbuss, V.K. Tuunainen, Information Systems Journal (2019).
2018 | Conference Paper | LibreCat-ID: 2861
Designing Predictive Maintenance for Agricultural Machines
H. Lüttenberg, C. Bartelheimer, D. Beverungen, in: 2018.
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H. Lüttenberg, C. Bartelheimer, D. Beverungen, in: 2018.
2018 | Conference Paper | LibreCat-ID: 3279
Designing Multi-sided Community Platforms for Local High Street Retail
C. Bartelheimer, J. Hendrik Betzing, I. Berendes, D. Beverungen, in: Proceedings of the 26th European Conference on Information Systems, Portsmouth, UK, 2018.
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C. Bartelheimer, J. Hendrik Betzing, I. Berendes, D. Beverungen, in: Proceedings of the 26th European Conference on Information Systems, Portsmouth, UK, 2018.
2018 | Conference Paper | LibreCat-ID: 3280
Design Principles for Co-Creating Digital Customer Experience in High Street Retail
J. Hendrik Betzing, D. Beverungen, J. Becker, in: P. Drews, B. Funk, P. Niemeyer, L. Xie (Eds.), Tagungsband Data Driven X --- Turning Data into Value --- Band V, Leuphana Universität Lüneburg, 2018, pp. 2083--2094.
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J. Hendrik Betzing, D. Beverungen, J. Becker, in: P. Drews, B. Funk, P. Niemeyer, L. Xie (Eds.), Tagungsband Data Driven X --- Turning Data into Value --- Band V, Leuphana Universität Lüneburg, 2018, pp. 2083--2094.
2018 | Book Chapter | LibreCat-ID: 4519
Service (Systems) Engineering für die Produktion
H. Lüttenberg, V. Wolf, D. Beverungen, in: Service Engineering, Springer Fachmedien Wiesbaden, Wiesbaden, 2018, pp. 31–49.
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H. Lüttenberg, V. Wolf, D. Beverungen, in: Service Engineering, Springer Fachmedien Wiesbaden, Wiesbaden, 2018, pp. 31–49.
2018 | Conference Paper | LibreCat-ID: 4766
Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language
C. Ingo Berendes, C. Bartelheimer, J. Hendrik Betzing, D. Beverungen, in: Proceedings of the 39th International Conference on Information Systems, San Francisco, CA, USA, 2018.
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C. Ingo Berendes, C. Bartelheimer, J. Hendrik Betzing, D. Beverungen, in: Proceedings of the 39th International Conference on Information Systems, San Francisco, CA, USA, 2018.
2018 | Newspaper Article | LibreCat-ID: 9687
Dienstleistungssysteme erfolgreich digital transformieren
D. Beverungen, V. Wolf, C. Bartelheimer, Service Business Development. Spot.on Marketing - Der Newsletter Für Marketing Und Business Development (2018).
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D. Beverungen, V. Wolf, C. Bartelheimer, Service Business Development. Spot.on Marketing - Der Newsletter Für Marketing Und Business Development (2018).
2018 | Conference Paper | LibreCat-ID: 9709
The Impact of Process Automation on Manufacturers’ Long-Term Knowledge
C. Gernreich, V. Wolf, C. Bartelheimer, C. Prinz, in: Proceedings of the 39th International Conference on Information Systems, San Francisco, USA, 2018.
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C. Gernreich, V. Wolf, C. Bartelheimer, C. Prinz, in: Proceedings of the 39th International Conference on Information Systems, San Francisco, USA, 2018.
2018 | Book Chapter | LibreCat-ID: 5073
Digitale Transformation von Dienstleistungssystemen
D. Beverungen, V. Wolf, C. Bartelheimer, in: Service Business Development, Springer Fachmedien Wiesbaden, Wiesbaden, 2018, pp. 395–422.
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D. Beverungen, V. Wolf, C. Bartelheimer, in: Service Business Development, Springer Fachmedien Wiesbaden, Wiesbaden, 2018, pp. 395–422.
2018 | Journal Article | LibreCat-ID: 4516
Recombinant Service Systems Engineering
D. Beverungen, H. Lüttenberg, V. Wolf, Business & Information Systems Engineering 60 (2018) 377–391.
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D. Beverungen, H. Lüttenberg, V. Wolf, Business & Information Systems Engineering 60 (2018) 377–391.
2017 | Conference Paper | LibreCat-ID: 2860
Recombinant Service System Engineering
D. Beverungen, H. Lüttenberg, V. Wolf, in: J.M. Leimeister, W. Brenner (Eds.), Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), St. Gallen, 2017, pp. 136–150.
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D. Beverungen, H. Lüttenberg, V. Wolf, in: J.M. Leimeister, W. Brenner (Eds.), Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), St. Gallen, 2017, pp. 136–150.
2017 | Conference Paper | LibreCat-ID: 3282
Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype
B. Klör, M. Monhof, S. Bräuer, D. Beverungen, in: Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017), 2017.
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B. Klör, M. Monhof, S. Bräuer, D. Beverungen, in: Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017), 2017.
2017 | Journal Article | LibreCat-ID: 3487
Interaktive, digitale Einkaufserlebnisse in Innenstädten
J. Hendrik Betzing, D. Beverungen, J. Becker, M. Matzner, G. Schmitz, C. Bartelheimer, C.I. Berendes, M. Braun, A. Gadeib, M. {von Hoffen}, C. Schallenberg, HMD Praxis Der Wirtschaftsinformatik (2017) 659--671.
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J. Hendrik Betzing, D. Beverungen, J. Becker, M. Matzner, G. Schmitz, C. Bartelheimer, C.I. Berendes, M. Braun, A. Gadeib, M. {von Hoffen}, C. Schallenberg, HMD Praxis Der Wirtschaftsinformatik (2017) 659--671.
2017 | Journal Article | LibreCat-ID: 3488
Ensembles of Context and Form for Repurposing Electric Vehicle Batteries: An Exploratory Study
D. Beverungen, S. Bräuer, F. Plenter, B. Klör, M. Monhof, Computer Science --- Research and Development (2017) 195--209.
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D. Beverungen, S. Bräuer, F. Plenter, B. Klör, M. Monhof, Computer Science --- Research and Development (2017) 195--209.
2017 | Journal Article | LibreCat-ID: 3490
Information systems for smart services
D. Beverungen, M. Matzner, C. Janiesch, Information Systems and E-Business Management (2017) 781–787.
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D. Beverungen, M. Matzner, C. Janiesch, Information Systems and E-Business Management (2017) 781–787.
2017 | Journal Article | LibreCat-ID: 5019
Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries
B. Klör, M. Monhof, D. Beverungen, S. Bräuer, European Journal of Information Systems (EJIS) (2017) 1--19.
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B. Klör, M. Monhof, D. Beverungen, S. Bräuer, European Journal of Information Systems (EJIS) (2017) 1--19.
2017 | Book Chapter | LibreCat-ID: 5028
End-of-Life Solutions für eCar-Batterien --- Entwicklung hybrider Leistungsbündel und Informationssysteme zur Entscheidungsunterstützung (EOL-IS)
J. Becker, M. Monhof, D. Beverungen, S. Bräuer, B. Klör, F. Plenter, in: W. Ganz, A. Kampker, G. Satzger (Eds.), Dienstleistungen Als Erfolgsfaktor Für Elektromobilität. Ergebnisse Aus Dem Förderschwerpunkt “Dienstleistungsinnovationen Für Elektromobilität,” Stuttgart, 2017, pp. 24--29.
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J. Becker, M. Monhof, D. Beverungen, S. Bräuer, B. Klör, F. Plenter, in: W. Ganz, A. Kampker, G. Satzger (Eds.), Dienstleistungen Als Erfolgsfaktor Für Elektromobilität. Ergebnisse Aus Dem Förderschwerpunkt “Dienstleistungsinnovationen Für Elektromobilität,” Stuttgart, 2017, pp. 24--29.
2017 | Book Chapter | LibreCat-ID: 5076
Informationsmodellierung in Dienstleistungssystemen
D. Beverungen, M. Matzner, in: S. Roth, H. Corsten (Eds.), Handbuch Dienstleistungsmanagement, Verlag Franz Vahlen, München, 2017, p. S. 519–536.
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D. Beverungen, M. Matzner, in: S. Roth, H. Corsten (Eds.), Handbuch Dienstleistungsmanagement, Verlag Franz Vahlen, München, 2017, p. S. 519–536.
2017 | Journal Article | LibreCat-ID: 17158
Conceptualizing smart service systems
D. Beverungen, O. Müller, M. Matzner, J. Mendling, J. vom Brocke, Electronic Markets (2017) 7–18.
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D. Beverungen, O. Müller, M. Matzner, J. Mendling, J. vom Brocke, Electronic Markets (2017) 7–18.
2017 | Journal Article | LibreCat-ID: 2856
An open-data approach for quantifying the potential of taxi ridesharing
B. Barann, D. Beverungen, O. Müller, Decision Support Systems 99 (2017) 86–95.
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B. Barann, D. Beverungen, O. Müller, Decision Support Systems 99 (2017) 86–95.
2016 | Conference Paper | LibreCat-ID: 3283
Residential Energy Storage from Repurposed Electric Vehicle Batteries — Market Overview and Development of a Service-Centered Business Model
sebastian Bräuer, M. Monhof, B. Klör, D. Beverungen, in: Proceedings of the IEEE Conference on Business Informatics (CBI 2016), Paris, France, 2016.
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sebastian Bräuer, M. Monhof, B. Klör, D. Beverungen, in: Proceedings of the IEEE Conference on Business Informatics (CBI 2016), Paris, France, 2016.
2015 | Conference Paper | LibreCat-ID: 3284
Will They Die Another Day? A Decision Support Perspective on Reusing Electric Vehicle Batteries
D. Beverungen, B. Klör, S. Bräuer, M. Monhof, in: Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015), Münster, 2015.
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D. Beverungen, B. Klör, S. Bräuer, M. Monhof, in: Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015), Münster, 2015.
2015 | Conference Paper | LibreCat-ID: 3285
A Market for Trading Used Electric Vehicle Batteries — Theoretical Foundations and Information Systems
B. Klör, D. Beverungen, S. Bräuer, F. Plenter, M. Monhof, in: Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015), Münster, 2015.
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B. Klör, D. Beverungen, S. Bräuer, F. Plenter, M. Monhof, in: Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015), Münster, 2015.
2015 | Conference Paper | LibreCat-ID: 3437
A Domain-Specific Modeling Language for Electric Vehicle Batteries
B. Klör, S. Bräuer, D. Beverungen, M. Monhof, in: Proceedings of the 12. International Conference on Wirtschaftsinformatik 2015 (WI 2015), Osnabrück, 2015, pp. 1038--1054.
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B. Klör, S. Bräuer, D. Beverungen, M. Monhof, in: Proceedings of the 12. International Conference on Wirtschaftsinformatik 2015 (WI 2015), Osnabrück, 2015, pp. 1038--1054.
2015 | Conference Paper | LibreCat-ID: 3438
Extending Battery Management Systems for Making Informed Decisions on Battery Reuse
M. Monhof, D. Beverungen, B. Klör, S. Bräuer, in: B. Donnellan, M. Helfert, J. Kenneally, D. VanderMeer, M. Rothenberger, R. Winter (Eds.), New Horizons in Design Science: Broadening the Research Agenda, Dublin, Ireland, 2015, pp. 447--454.
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M. Monhof, D. Beverungen, B. Klör, S. Bräuer, in: B. Donnellan, M. Helfert, J. Kenneally, D. VanderMeer, M. Rothenberger, R. Winter (Eds.), New Horizons in Design Science: Broadening the Research Agenda, Dublin, Ireland, 2015, pp. 447--454.
2015 | Book | LibreCat-ID: 5068
Dienstleistungsinnovationen für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen
D. Beverungen, C. Fabry , W. Ganz , M. Matzner , G. Satzger , Dienstleistungsinnovationen Für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen, Stuttgart, 2015.
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D. Beverungen, C. Fabry , W. Ganz , M. Matzner , G. Satzger , Dienstleistungsinnovationen Für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen, Stuttgart, 2015.
2014 | Conference Paper | LibreCat-ID: 3439
IT-basierte Dienstleistungen für die Elektromobilität --- Konzeptioneller Rahmen und Literaturanalyse
B. Klör, S. Bräuer, D. Beverungen, M. Matzner, in: Proceedings of the Multikonferenz Wirtschaftsinformatik 2014 (MKWI 2014), Paderborn, 2014, pp. 2047--2066.
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B. Klör, S. Bräuer, D. Beverungen, M. Matzner, in: Proceedings of the Multikonferenz Wirtschaftsinformatik 2014 (MKWI 2014), Paderborn, 2014, pp. 2047--2066.
2014 | Journal Article | LibreCat-ID: 3491
On the Ontological Expressiveness of Conceptual Modeling Grammars for Service Productivity Management
J. Becker, D. Beverungen, R. Knackstedt, H. Peter Rauer, D. Sigge, Information Systems and E-Business Management (2014) 337--365.
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J. Becker, D. Beverungen, R. Knackstedt, H. Peter Rauer, D. Sigge, Information Systems and E-Business Management (2014) 337--365.
2014 | Journal Article | LibreCat-ID: 3492
Exploring the Interplay of the Design and Emergence of Business Processes as Organizational Routines
D. Beverungen, Business and Information Systems Engineering (2014) 191--202.
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D. Beverungen, Business and Information Systems Engineering (2014) 191--202.
2014 | Journal Article | LibreCat-ID: 3493
Über das Zusammenwirken der Gestaltung und Emergenz von Geschäftsprozessen als Organisationsroutinen
D. Beverungen, WIRTSCHAFTSINFORMATIK (2014) 209--222.
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D. Beverungen, WIRTSCHAFTSINFORMATIK (2014) 209--222.
2014 | Book Chapter | LibreCat-ID: 5029
Effizienzmessung industrieller Dienstleistungen mittels Data Envelopment Analysis (ServDEA)
K. Backhaus, J. Becker, D. Beverungen, D. Breuker, O. Bröker, P. Alexander Brüne, H.-A. Dietrich, R. Knackstedt, H. Peter Rauer, F. Reichle, R. Wilken, in: K. Möller, W. Schultze (Eds.), Produktivität von Dienstleistungen, 2014, pp. 53--133.
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K. Backhaus, J. Becker, D. Beverungen, D. Breuker, O. Bröker, P. Alexander Brüne, H.-A. Dietrich, R. Knackstedt, H. Peter Rauer, F. Reichle, R. Wilken, in: K. Möller, W. Schultze (Eds.), Produktivität von Dienstleistungen, 2014, pp. 53--133.