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105 Publications


2019 | Journal Article | LibreCat-ID: 14023
Smart service systems: An interdisciplinary perspective
D. Beverungen, C.F. Breidbach, J. Poeppelbuss, V.K. Tuunainen, Information Systems Journal (2019).
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2019 | Conference Paper | LibreCat-ID: 9617
Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail
J.H. Betzing, C. Bartelheimer, M. Niemann, C.I. Berendes, D. Beverungen, in: Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm-Uppsala, Sweden, 2019.
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2019 | Conference Paper | LibreCat-ID: 4517
Digitalization of Work Systems—An Organizational Routines’ Perspective
V. Wolf, C. Bartelheimer, D. Beverungen, in: Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52), 2019.
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2019 | Journal Article | LibreCat-ID: 12929
Transactions for trading used electric vehicle batteries: theoretical underpinning and information systems design principles
S. Bräuer, F. Plenter, B. Klör, M. Monhof, D. Beverungen, J. Becker, Business Research (2019).
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2019 | Conference Paper | LibreCat-ID: 9708
Ambidexterity in Service Innovation Research: A Systematic Literature Review
V. Wolf, in: Proceedings of the 14th International Conference on Wirtschaftsinformatik, Siegen, Germany, 2019.
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2018 | Conference Paper | LibreCat-ID: 2861
Designing Predictive Maintenance for Agricultural Machines
H. Lüttenberg, C. Bartelheimer, D. Beverungen, in: 2018.
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2018 | Book Chapter | LibreCat-ID: 4519
Service (Systems) Engineering für die Produktion
H. Lüttenberg, V. Wolf, D. Beverungen, in: Service Engineering, Springer Fachmedien Wiesbaden, Wiesbaden, 2018, pp. 31–49.
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2018 | Conference Paper | LibreCat-ID: 4766
Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language
C. Ingo Berendes, C. Bartelheimer, J. Hendrik Betzing, D. Beverungen, in: Proceedings of the 39th International Conference on Information Systems, San Francisco, CA, USA, 2018.
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2018 | Conference Paper | LibreCat-ID: 9709
The Impact of Process Automation on Manufacturers’ Long-Term Knowledge
C. Gernreich, V. Wolf, C. Bartelheimer, C. Prinz, in: Proceedings of the 39th International Conference on Information Systems, San Francisco, USA, 2018.
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2018 | Journal Article | LibreCat-ID: 2859
Recombinant Service System Engineering
D. Beverungen, H. Lüttenberg, V. Wolf, Business & Information Systems Engineering 60 (2018) 377–391.
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2018 | Journal Article | LibreCat-ID: 4516
Recombinant Service Systems Engineering
D. Beverungen, H. Lüttenberg, V. Wolf, Business & Information Systems Engineering 60 (2018) 377–391.
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2018 | Conference Paper | LibreCat-ID: 3280
Design Principles for Co-Creating Digital Customer Experience in High Street Retail
J. Hendrik Betzing, D. Beverungen, J. Becker, in: P. Drews, B. Funk, P. Niemeyer, L. Xie (Eds.), Tagungsband Data Driven X --- Turning Data into Value --- Band V, Leuphana Universität Lüneburg, 2018, pp. 2083--2094.
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2018 | Newspaper Article | LibreCat-ID: 9687
Dienstleistungssysteme erfolgreich digital transformieren
D. Beverungen, V. Wolf, C. Bartelheimer, Service Business Development. Spot.on Marketing - Der Newsletter Für Marketing Und Business Development (2018).
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2018 | Conference Paper | LibreCat-ID: 3279
Designing Multi-sided Community Platforms for Local High Street Retail
C. Bartelheimer, J. Hendrik Betzing, I. Berendes, D. Beverungen, in: Proceedings of the 26th European Conference on Information Systems, Portsmouth, UK, 2018.
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2018 | Book Chapter | LibreCat-ID: 5073
Digitale Transformation von Dienstleistungssystemen
D. Beverungen, V. Wolf, C. Bartelheimer, in: Service Business Development, Springer Fachmedien Wiesbaden, Wiesbaden, 2018, pp. 395–422.
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2017 | Conference Paper | LibreCat-ID: 3282
Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype
B. Klör, M. Monhof, S. Bräuer, D. Beverungen, in: Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017), 2017.
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2017 | Journal Article | LibreCat-ID: 3486
An open-data approach for quantifying the potential of taxi ridesharing
B. Barann, D. Beverungen, O. Müller, Decision Support Systems (2017) 86--95.
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2017 | Journal Article | LibreCat-ID: 2856
An open-data approach for quantifying the potential of taxi ridesharing
B. Barann, D. Beverungen, O. Müller, Decision Support Systems (2017) 86--95.
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2017 | Journal Article | LibreCat-ID: 5019
Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries
B. Klör, M. Monhof, D. Beverungen, S. Bräuer, European Journal of Information Systems (EJIS) (2017) 1--19.
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2017 | Book Chapter | LibreCat-ID: 5076
Informationsmodellierung in Dienstleistungssystemen
D. Beverungen, M. Matzner, in: S. Roth, H. Corsten (Eds.), Handbuch Dienstleistungsmanagement, Verlag Franz Vahlen, München, 2017, p. S. 519–536.
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2017 | Journal Article | LibreCat-ID: 3487
Interaktive, digitale Einkaufserlebnisse in Innenstädten
J. Hendrik Betzing, D. Beverungen, J. Becker, M. Matzner, G. Schmitz, C. Bartelheimer, C.I. Berendes, M. Braun, A. Gadeib, M. {von Hoffen}, C. Schallenberg, HMD Praxis Der Wirtschaftsinformatik (2017) 659--671.
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2017 | Journal Article | LibreCat-ID: 3488
Ensembles of Context and Form for Repurposing Electric Vehicle Batteries: An Exploratory Study
D. Beverungen, S. Bräuer, F. Plenter, B. Klör, M. Monhof, Computer Science --- Research and Development (2017) 195--209.
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2017 | Journal Article | LibreCat-ID: 3490
Information systems for smart services
D. Beverungen, M. Matzner, C. Janiesch, Information Systems and E-Business Management (2017) 781–787.
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2017 | Book Chapter | LibreCat-ID: 5028
End-of-Life Solutions für eCar-Batterien --- Entwicklung hybrider Leistungsbündel und Informationssysteme zur Entscheidungsunterstützung (EOL-IS)
J. Becker, M. Monhof, D. Beverungen, S. Bräuer, B. Klör, F. Plenter, in: W. Ganz, A. Kampker, G. Satzger (Eds.), Dienstleistungen Als Erfolgsfaktor Für Elektromobilität. Ergebnisse Aus Dem Förderschwerpunkt “Dienstleistungsinnovationen Für Elektromobilität,” Stuttgart, 2017, pp. 24--29.
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2017 | Conference Paper | LibreCat-ID: 2860
Recombinant Service System Engineering
D. Beverungen, H. Lüttenberg, V. Wolf, in: J.M.   Leimeister, W. Brenner (Eds.), Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), St.  Gallen, 2017, pp. 136–150.
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2016 | Conference Paper | LibreCat-ID: 3283
Residential Energy Storage from Repurposed Electric Vehicle Batteries — Market Overview and Development of a Service-Centered Business Model
sebastian Bräuer, M. Monhof, B. Klör, D. Beverungen, in: Proceedings of the IEEE Conference on Business Informatics (CBI 2016), Paris, France, 2016.
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2015 | Book | LibreCat-ID: 5068
Dienstleistungsinnovationen für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen
D. Beverungen, C. Fabry , W. Ganz , M. Matzner , G. Satzger , Dienstleistungsinnovationen Für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen, Stuttgart, 2015.
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2015 | Conference Paper | LibreCat-ID: 3284
Will They Die Another Day? A Decision Support Perspective on Reusing Electric Vehicle Batteries
D. Beverungen, B. Klör, S. Bräuer, M. Monhof, in: Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015), Münster, 2015.
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2015 | Conference Paper | LibreCat-ID: 3285
A Market for Trading Used Electric Vehicle Batteries — Theoretical Foundations and Information Systems
B. Klör, D. Beverungen, S. Bräuer, F. Plenter, M. Monhof, in: Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015), Münster, 2015.
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2015 | Conference Paper | LibreCat-ID: 3437
A Domain-Specific Modeling Language for Electric Vehicle Batteries
B. Klör, S. Bräuer, D. Beverungen, M. Monhof, in: Proceedings of the 12. International Conference on Wirtschaftsinformatik 2015 (WI 2015), Osnabrück, 2015, pp. 1038--1054.
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2015 | Conference Paper | LibreCat-ID: 3438
Extending Battery Management Systems for Making Informed Decisions on Battery Reuse
M. Monhof, D. Beverungen, B. Klör, S. Bräuer, in: B. Donnellan, M. Helfert, J. Kenneally, D. VanderMeer, M. Rothenberger, R. Winter (Eds.), New Horizons in Design Science: Broadening the Research Agenda, Dublin, Ireland, 2015, pp. 447--454.
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2014 | Conference Paper | LibreCat-ID: 3439
IT-basierte Dienstleistungen für die Elektromobilität --- Konzeptioneller Rahmen und Literaturanalyse
B. Klör, S. Bräuer, D. Beverungen, M. Matzner, in: Proceedings of the Multikonferenz Wirtschaftsinformatik 2014 (MKWI 2014), Paderborn, 2014, pp. 2047--2066.
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2014 | Journal Article | LibreCat-ID: 3491
On the Ontological Expressiveness of Conceptual Modeling Grammars for Service Productivity Management
J. Becker, D. Beverungen, R. Knackstedt, H. Peter Rauer, D. Sigge, Information Systems and E-Business Management (2014) 337--365.
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2014 | Book Chapter | LibreCat-ID: 5029
Effizienzmessung industrieller Dienstleistungen mittels Data Envelopment Analysis (ServDEA)
K. Backhaus, J. Becker, D. Beverungen, D. Breuker, O. Bröker, P. Alexander Brüne, H.-A. Dietrich, R. Knackstedt, H. Peter Rauer, F. Reichle, R. Wilken, in: K. Möller, W. Schultze (Eds.), Produktivität von Dienstleistungen, 2014, pp. 53--133.
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2014 | Journal Article | LibreCat-ID: 3492
Exploring the Interplay of the Design and Emergence of Business Processes as Organizational Routines
D. Beverungen, Business and Information Systems Engineering (2014) 191--202.
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2014 | Journal Article | LibreCat-ID: 3493 LibreCat | DOI
 

2013 | Conference Paper | LibreCat-ID: 3441
On the Design of IT Artifacts and the Emergence of Business Processes as Organizational Routines
D. Beverungen, in: Proceedings of the 34th International Conference on Information Systems (ICIS), Milan, Italy, 2013.
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2013 | Conference Paper | LibreCat-ID: 3446
Much Ado about Nothing? Tracing the Progress of Innovations Borne on Enterprise Social Network Sites
A. Malsbender, J. Recker, T. Kohlborn, D. Beverungen, S. Tanwer, in: Proceedings of the 34th International Conference on Information Systems (ICIS), Milan, Italy, 2013.
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2013 | Journal Article | LibreCat-ID: 3496
Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, J. Pöppelbuß, Scandinavian Journal of Information Systems (2013) 37--68.
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2013 | Book Chapter | LibreCat-ID: 5031
Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management
J. Becker, T. Bernhold, D. Beverungen, N. Kaling, R. Knackstedt, L. Vanessa, H. Peter Rauer, in: O. Thomas, M. Nüttgens (Eds.), Dienstleistungsmodellierung 2012: Product-Service Systems Und Produktivität, Wiesbaden, 2013, pp. 208--226.
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2013 | Conference Paper | LibreCat-ID: 3442
Local e-Government Transformation --- An International Comparison
S. Dillon, E. Deakins, D. Beverungen, T. Kohlborn, S. Hofmann, M. Räckers, in: WEBIST, Aachen, Germany, 2013, pp. 361--367.
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2013 | Conference Paper | LibreCat-ID: 3447
Digital Social Signal Processing --- Theoretical Underpinning and Research Agenda
A. Malsbender, M. Voigt, D. Beverungen, M. Rosemann, in: Proceedings of the Pacific Asia Conference on Information Systems (PACIS), Jeju Island, Korea, 2013, pp. 1--12.
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2013 | Journal Article | LibreCat-ID: 3497
Augmenting Analytical CRM Strategies with Social BI
D. Beverungen, M. Eggert, M. Voigt, M. Rosemann, International Journal of Business Intelligence Research (IJBIR) (2013) 32--49.
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2013 | Conference Paper | LibreCat-ID: 3443
Old Blunders in New Media? How Local Governments Communicate with Citizens in Online Social Networks
S. Hofmann, M. Räckers, D. Beverungen, J. Becker, in: Proceedings of the 46$^{th}$ Hawaii International Conference on System Sciences (HICSS-46), Maui, Hawaii, 2013.
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2013 | Conference Paper | LibreCat-ID: 3448
Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia
R. Plattfaut, T. Kohlborn, S. Hofmann, D. Beverungen, B. Niehaves, M. Räckers, J. Becker, in: Proceedings of the 46th Hawaii International Conference on System Sciences, Maui, Hawaii, USA, 2013, pp. 1983--1991.
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2013 | Journal Article | LibreCat-ID: 3498
What Makes Local Governments' Online Communications Successful? Insights from a Multi-Method Analysis of Facebook
S. Hofmann, D. Beverungen, M. Räckers, J. Becker, Government Information Quarterly (2013) 387--396.
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2013 | Conference Paper | LibreCat-ID: 3444
Capitalizing on Social Media Analysis --- Insights from an Online Review on Business Models
A. Malsbender, D. Beverungen, M. Voigt, J. Becker, in: Proceedings of the Americas Conference on Information Systems (AMCIS2013), Chicago, IL, USA, 2013.
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2013 | Journal Article | LibreCat-ID: 3494
Guidelines for Reporting Productivity Studies: A Review of the Reproducibility of DEA in the Service Sector
J. Becker, D. Beverungen, D. Breuker, H.-A. Dietrich, H. Peter Rauer, International Journal of Services and Operations Management (2013) 407--425.
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2013 | Journal Article | LibreCat-ID: 3499
Verwaltungsdienstleistungen für Personen mit eingeschränkter Mobilität: Von mobilen Bürgerdiensten zu E-Government?
R. Plattfaut, S. Hofmann, T. Kohlborn, D. Beverungen, M. Räckers, B. Niehaves, J. Becker, EGovernment Review (2013) 14--15.
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2013 | Conference Paper | LibreCat-ID: 3440
Performance Benchmarking for Designing Interaction Routines --- Managing Trade-offs in Service Co-creation with the Data Envelopment Analysis
J. Becker, D. Beverungen, D. Breuker, H.-A. Dietrich, H. Peter Rauer, in: Proceedings of the European Research Conference on Information Systems (ECIS) 2013, Utrecht, Netherlands, 2013, p. Paper 185.
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