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104 Publications


2019 | Conference Paper | LibreCat-ID: 9617
Betzing, Jan H., Christian Bartelheimer, Marco Niemann, Carsten Ingo Berendes, and Daniel Beverungen. “Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail.” In Proceedings of the 27th European Conference on Information Systems (ECIS). Stockholm-Uppsala, Sweden, 2019.
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2019 | Conference Paper | LibreCat-ID: 4517
Wolf, Verena, Christian Bartelheimer, and Daniel Beverungen. “Digitalization of Work Systems—An Organizational Routines’ Perspective.” In Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52), 2019.
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2019 | Journal Article | LibreCat-ID: 12929
Bräuer, Sebastian, Florian Plenter, Benjamin Klör, Markus Monhof, Daniel Beverungen, and Jörg Becker. “Transactions for Trading Used Electric Vehicle Batteries: Theoretical Underpinning and Information Systems Design Principles.” Business Research, 2019. https://doi.org/10.1007/s40685-019-0091-9.
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2019 | Conference Paper | LibreCat-ID: 9708
Wolf, Verena. “Ambidexterity in Service Innovation Research: A Systematic Literature Review.” In Proceedings of the 14th International Conference on Wirtschaftsinformatik. Siegen, Germany, 2019.
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2018 | Conference Paper | LibreCat-ID: 2861
Lüttenberg, Hedda, Christian Bartelheimer, and Daniel Beverungen. “Designing Predictive Maintenance for Agricultural Machines,” 2018.
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2018 | Book Chapter | LibreCat-ID: 4519
Lüttenberg, Hedda, Verena Wolf, and Daniel Beverungen. “Service (Systems) Engineering Für Die Produktion.” In Service Engineering, 31–49. Wiesbaden: Springer Fachmedien Wiesbaden, 2018. https://doi.org/10.1007/978-3-658-20905-6_3.
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2018 | Conference Paper | LibreCat-ID: 4766
Ingo Berendes, C., Christian Bartelheimer, Jan Hendrik Betzing, and Daniel Beverungen. “Data-Driven Customer Journey Mapping in Local High Streets: A Domain-Specific Modeling Language.” In Proceedings of the 39th International Conference on Information Systems. ICIS ’18. San Francisco, CA, USA, 2018.
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2018 | Conference Paper | LibreCat-ID: 9709
Gernreich, Chris, Verena Wolf, Christian Bartelheimer, and Christopher Prinz. “The Impact of Process Automation on Manufacturers’ Long-Term Knowledge.” In Proceedings of the 39th International Conference on Information Systems. San Francisco, USA, 2018.
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2018 | Journal Article | LibreCat-ID: 2859
Beverungen, Daniel, Hedda Lüttenberg, and Verena Wolf. “Recombinant Service System Engineering.” Business & Information Systems Engineering 60, no. 5 (2018): 377–91. https://doi.org/10.1007/s12599-018-0526-4.
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2018 | Journal Article | LibreCat-ID: 4516
Beverungen, Daniel, Hedda Lüttenberg, and Verena Wolf. “Recombinant Service Systems Engineering.” Business & Information Systems Engineering 60, no. 5 (2018): 377–91. https://doi.org/10.1007/s12599-018-0526-4.
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2018 | Conference Paper | LibreCat-ID: 3280
Hendrik Betzing, Jan, Daniel Beverungen, and Jörg Becker. “Design Principles for Co-Creating Digital Customer Experience in High Street Retail.” In Tagungsband Data Driven X --- Turning Data into Value --- Band V, edited by Paul Drews, Burkhardt Funk, Peter Niemeyer, and Lin Xie, 2083--2094. MKWI ’18. Leuphana Universität Lüneburg, 2018.
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2018 | Newspaper Article | LibreCat-ID: 9687
Beverungen, Daniel, Verena Wolf, and Christian Bartelheimer. “Dienstleistungssysteme Erfolgreich Digital Transformieren.” Service Business Development. Spot.on Marketing - Der Newsletter Für Marketing Und Business Development, 2018.
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2018 | Conference Paper | LibreCat-ID: 3279
Bartelheimer, Christian, Jan Hendrik Betzing, Ingo Berendes, and Daniel Beverungen. “Designing Multi-Sided Community Platforms for Local High Street Retail.” In Proceedings of the 26th European Conference on Information Systems. ECIS ’18. Portsmouth, UK, 2018.
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2018 | Book Chapter | LibreCat-ID: 5073
Beverungen, Daniel, Verena Wolf, and Christian Bartelheimer. “Digitale Transformation von Dienstleistungssystemen.” In Service Business Development, 395–422. Wiesbaden: Springer Fachmedien Wiesbaden, 2018. https://doi.org/10.1007/978-3-658-22424-0_17.
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2017 | Conference Paper | LibreCat-ID: 3282
Klör, Benjamin, Markus Monhof, Sebastian Bräuer, and Daniel Beverungen. “Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype.” In Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017), 2017.
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2017 | Journal Article | LibreCat-ID: 3486
Barann, Benjamin, Daniel Beverungen, and Oliver Müller. “An Open-Data Approach for Quantifying the Potential of Taxi Ridesharing.” Decision Support Systems, no. 99 (2017): 86--95. https://doi.org/10.1016/j.dss.2017.05.008.
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2017 | Journal Article | LibreCat-ID: 2856
Barann, Benjamin, Daniel Beverungen, and Oliver Müller. “An Open-Data Approach for Quantifying the Potential of Taxi Ridesharing.” Decision Support Systems, 2017, 86--95. https://doi.org/10.1016/j.dss.2017.05.008.
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2017 | Journal Article | LibreCat-ID: 5019
Klör, B, M Monhof, Daniel Beverungen, and S Bräuer. “Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries.” European Journal of Information Systems (EJIS), 2017, 1--19. https://doi.org/10.1057/s41303-017-0044-3.
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2017 | Book Chapter | LibreCat-ID: 5076
Beverungen, Daniel, and Martin Matzner. “Informationsmodellierung in Dienstleistungssystemen.” In Handbuch Dienstleistungsmanagement, edited by Stefan Roth and Hans Corsten, S. 519–536. München: Verlag Franz Vahlen, 2017.
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2017 | Journal Article | LibreCat-ID: 3487
Hendrik Betzing, Jan, Daniel Beverungen, Jörg Becker, Martin Matzner, Gertrud Schmitz, Christian Bartelheimer, Carsten Ingo Berendes, et al. “Interaktive, Digitale Einkaufserlebnisse in Innenstädten.” HMD Praxis Der Wirtschaftsinformatik, no. 5 (2017): 659--671. https://doi.org/10.1365/s40702-017-0343-0.
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2017 | Journal Article | LibreCat-ID: 3488
Beverungen, Daniel, Sebastian Bräuer, Florian Plenter, Benjamin Klör, and Markus Monhof. “Ensembles of Context and Form for Repurposing Electric Vehicle Batteries: An Exploratory Study.” Computer Science --- Research and Development, no. 1–2 (2017): 195--209. https://doi.org/10.1007/s00450-016-0306-7.
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2017 | Journal Article | LibreCat-ID: 3490
Beverungen, Daniel, Martin Matzner, and Christian Janiesch. “Information Systems for Smart Services.” Information Systems and E-Business Management, 2017, 781–787. https://doi.org/10.1007/s10257-017-0365-8.
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2017 | Book Chapter | LibreCat-ID: 5028
Becker, Jörg, Markus Monhof, Daniel Beverungen, Sebastian Bräuer, Benjamin Klör, and Florian Plenter. “End-of-Life Solutions Für ECar-Batterien --- Entwicklung Hybrider Leistungsbündel Und Informationssysteme Zur Entscheidungsunterstützung (EOL-IS).” In Dienstleistungen Als Erfolgsfaktor Für Elektromobilität. Ergebnisse Aus Dem Förderschwerpunkt “Dienstleistungsinnovationen Für Elektromobilität,” edited by Walter Ganz, Achim Kampker, and Gerhard Satzger, 24--29. Stuttgart, 2017.
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2017 | Conference Paper | LibreCat-ID: 2860
Beverungen, Daniel, Hedda Lüttenberg, and Verena Wolf. “Recombinant Service System Engineering.” In Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), edited by Jan Marco   Leimeister and Walter Brenner, 136–50. St.  Gallen, 2017.
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2016 | Conference Paper | LibreCat-ID: 3283
Bräuer, sebastian, Markus Monhof, Benjamin Klör, and Daniel Beverungen. “Residential Energy Storage from Repurposed Electric Vehicle Batteries — Market Overview and Development of a Service-Centered Business Model.” In Proceedings of the IEEE Conference on Business Informatics (CBI 2016). Paris, France, 2016.
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2015 | Book | LibreCat-ID: 5068
Beverungen, Daniel, Christian Fabry , Walter Ganz , Martin Matzner , and Gerhard Satzger . Dienstleistungsinnovationen Für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen. Stuttgart, 2015.
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2015 | Conference Paper | LibreCat-ID: 3284
Beverungen, Daniel, Benjamin Klör, Sebastian Bräuer, and Markus Monhof. “Will They Die Another Day? A Decision Support Perspective on Reusing Electric Vehicle Batteries.” In Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015). Münster, 2015.
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2015 | Conference Paper | LibreCat-ID: 3285
Klör, Benjamin, Daniel Beverungen, Sebastian Bräuer, Florian Plenter, and Markus Monhof. “A Market for Trading Used Electric Vehicle Batteries — Theoretical Foundations and Information Systems.” In Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015). Münster, 2015.
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2015 | Conference Paper | LibreCat-ID: 3437
Klör, Benjamin, Sebastian Bräuer, Daniel Beverungen, and Markus Monhof. “A Domain-Specific Modeling Language for Electric Vehicle Batteries.” In Proceedings of the 12. International Conference on Wirtschaftsinformatik 2015 (WI 2015), 1038--1054. Osnabrück, 2015.
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2015 | Conference Paper | LibreCat-ID: 3438
Monhof, Markus, Daniel Beverungen, Benjamin Klör, and Sebastian Bräuer. “Extending Battery Management Systems for Making Informed Decisions on Battery Reuse.” In New Horizons in Design Science: Broadening the Research Agenda, edited by Brian Donnellan, Markus Helfert, Jim Kenneally, Debra VanderMeer, Marcus Rothenberger, and Robert Winter, 447--454. Lecture Notes in Computer Science. Dublin, Ireland, 2015. https://doi.org/10.1007/978-3-319-18714-3_37.
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2014 | Conference Paper | LibreCat-ID: 3439
Klör, Benjamin, Sebastian Bräuer, Daniel Beverungen, and Martin Matzner. “IT-Basierte Dienstleistungen Für Die Elektromobilität --- Konzeptioneller Rahmen Und Literaturanalyse.” In Proceedings of the Multikonferenz Wirtschaftsinformatik 2014 (MKWI 2014), 2047--2066. Paderborn, 2014.
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2014 | Journal Article | LibreCat-ID: 3491
Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, Hans Peter Rauer, and Daniel Sigge. “On the Ontological Expressiveness of Conceptual Modeling Grammars for Service Productivity Management.” Information Systems and E-Business Management, no. 3 (2014): 337--365. https://doi.org/10.1007/s10257-013-0219-y.
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2014 | Book Chapter | LibreCat-ID: 5029
Backhaus, Klaus, Jörg Becker, Daniel Beverungen, Dominic Breuker, Ole Bröker, Philipp Alexander Brüne, Hanns-Alexander Dietrich, et al. “Effizienzmessung Industrieller Dienstleistungen Mittels Data Envelopment Analysis (ServDEA).” In Produktivität von Dienstleistungen, edited by K Möller and W Schultze, 53--133, 2014. https://doi.org/10.1007/978-3-658-04086-4_2.
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2014 | Journal Article | LibreCat-ID: 3492
Beverungen, Daniel. “Exploring the Interplay of the Design and Emergence of Business Processes as Organizational Routines.” Business and Information Systems Engineering, no. 4 (2014): 191--202. https://doi.org/10.1007/s12599-014-0335-3.
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2014 | Journal Article | LibreCat-ID: 3493
Beverungen, Daniel. “Über Das Zusammenwirken Der Gestaltung Und Emergenz von Geschäftsprozessen Als Organisationsroutinen.” WIRTSCHAFTSINFORMATIK, no. 4 (2014): 209--222. https://doi.org/10.1007/s11576-014-0425-3.
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2013 | Conference Paper | LibreCat-ID: 3441
Beverungen, Daniel. “On the Design of IT Artifacts and the Emergence of Business Processes as Organizational Routines.” In Proceedings of the 34th International Conference on Information Systems (ICIS). Milan, Italy, 2013.
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2013 | Conference Paper | LibreCat-ID: 3446
Malsbender, Andrea, Jan Recker, Thomas Kohlborn, Daniel Beverungen, and Satya Tanwer. “Much Ado about Nothing? Tracing the Progress of Innovations Borne on Enterprise Social Network Sites.” In Proceedings of the 34th International Conference on Information Systems (ICIS). Milan, Italy, 2013.
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2013 | Journal Article | LibreCat-ID: 3496
Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, Martin Matzner, Oliver Müller, and Jens Pöppelbuß. “Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach.” Scandinavian Journal of Information Systems, no. 1 (2013): 37--68.
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2013 | Book Chapter | LibreCat-ID: 5031
Becker, Jörg, Torben Bernhold, Daniel Beverungen, Nina Kaling, Ralf Knackstedt, Lellek Vanessa, and Hans Peter Rauer. “Softwaregestützte Konstruktion von Produktivitätsmodellen Im Facility Management.” In Dienstleistungsmodellierung 2012: Product-Service Systems Und Produktivität, edited by Oliver Thomas and Markus Nüttgens, 208--226. Wiesbaden, 2013. https://doi.org/10.1007/978-3-658-00863-5.
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2013 | Conference Paper | LibreCat-ID: 3442
Dillon, S, E Deakins, Daniel Beverungen, T Kohlborn, S Hofmann, and M Räckers. “Local E-Government Transformation --- An International Comparison.” In WEBIST, 361--367. Aachen, Germany, 2013.
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2013 | Conference Paper | LibreCat-ID: 3447
Malsbender, Andrea, Matthias Voigt, Daniel Beverungen, and Michael Rosemann. “Digital Social Signal Processing --- Theoretical Underpinning and Research Agenda.” In Proceedings of the Pacific Asia Conference on Information Systems (PACIS), 1--12. Jeju Island, Korea, 2013.
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2013 | Journal Article | LibreCat-ID: 3497
Beverungen, Daniel, Mathias Eggert, Matthias Voigt, and Michael Rosemann. “Augmenting Analytical CRM Strategies with Social BI.” International Journal of Business Intelligence Research (IJBIR), no. 3 (2013): 32--49. https://doi.org/10.4018/ijbir.2013070103.
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2013 | Conference Paper | LibreCat-ID: 3443
Hofmann, Sara, Michael Räckers, Daniel Beverungen, and Jörg Becker. “Old Blunders in New Media? How Local Governments Communicate with Citizens in Online Social Networks.” In Proceedings of the 46$^{th}$ Hawaii International Conference on System Sciences (HICSS-46). Maui, Hawaii, 2013.
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2013 | Conference Paper | LibreCat-ID: 3448
Plattfaut, Ralf, Thomas Kohlborn, Sara Hofmann, Daniel Beverungen, Björn Niehaves, Michael Räckers, and Jörg Becker. “Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia.” In Proceedings of the 46th Hawaii International Conference on System Sciences, 1983--1991. Maui, Hawaii, USA, 2013. https://doi.org/10.1109/HICSS.2013.585.
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2013 | Journal Article | LibreCat-ID: 3498
Hofmann, Sara, Daniel Beverungen, Michael Räckers, and Jörg Becker. “What Makes Local Governments’ Online Communications Successful? Insights from a Multi-Method Analysis of Facebook.” Government Information Quarterly, no. 4 (2013): 387--396. https://doi.org/10.1016/j.giq.2013.05.013.
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2013 | Conference Paper | LibreCat-ID: 3444
Malsbender, Andrea, Daniel Beverungen, Matthias Voigt, and Jörg Becker. “Capitalizing on Social Media Analysis --- Insights from an Online Review on Business Models.” In Proceedings of the Americas Conference on Information Systems (AMCIS2013). Chicago, IL, USA, 2013.
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2013 | Journal Article | LibreCat-ID: 3494
Becker, Jörg, Daniel Beverungen, Dominic Breuker, Hanns-Alexander Dietrich, and Hans Peter Rauer. “Guidelines for Reporting Productivity Studies: A Review of the Reproducibility of DEA in the Service Sector.” International Journal of Services and Operations Management, no. 3 (2013): 407--425. https://doi.org/10.1504/IJSOM.2013.056796.
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2013 | Journal Article | LibreCat-ID: 3499
Plattfaut, Ralf, Sara Hofmann, Thomas Kohlborn, Daniel Beverungen, Michael Räckers, Björn Niehaves, and Jörg Becker. “Verwaltungsdienstleistungen Für Personen Mit Eingeschränkter Mobilität: Von Mobilen Bürgerdiensten Zu E-Government?” EGovernment Review, 2013, 14--15.
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2013 | Conference Paper | LibreCat-ID: 3440
Becker, Jörg, Daniel Beverungen, Dominic Breuker, Hanns-Alexander Dietrich, and Hans Peter Rauer. “Performance Benchmarking for Designing Interaction Routines --- Managing Trade-Offs in Service Co-Creation with the Data Envelopment Analysis.” In Proceedings of the European Research Conference on Information Systems (ECIS) 2013, Paper 185. Utrecht, Netherlands, 2013.
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2013 | Journal Article | LibreCat-ID: 3495
Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, Martin Matzner, Oliver Müller, and Jens Pöppelbuß. “Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects.” IEEE Transactions on Engineering Management, no. 3 (2013): 468--482. https://doi.org/10.1109/TEM.2012.2214770.
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