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32 Publications
2024 | Journal Article | LibreCat-ID: 53200
@article{Ozuna_Steinhoff_2024, title={“Look me in the eye, customer”: How do face-to-face interactions in peer-to-peer sharing economy services affect customers’ misbehavior concealment intentions?}, volume={177}, DOI={10.1016/j.jbusres.2024.114582}, number={114582}, journal={Journal of Business Research}, publisher={Elsevier BV}, author={Ozuna, Edna and Steinhoff, Lena}, year={2024} }
LibreCat
| DOI
2023 | Journal Article | LibreCat-ID: 46642
@article{Harrmann_Eggert_Böhm_2023, title={Digital technology usage as a driver of servitization paths in manufacturing industries}, volume={57}, DOI={10.1108/ejm-11-2021-0914}, number={3}, journal={European Journal of Marketing}, publisher={Emerald}, author={Harrmann, Lisa Katharina and Eggert, Andreas and Böhm, Eva}, year={2023}, pages={834–857} }
LibreCat
| DOI
2023 | Journal Article | LibreCat-ID: 53217
@article{Tavana_Mina_Santos-Arteaga_2023, title={A general Best-Worst method considering interdependency with application to innovation and technology assessment at NASA}, volume={154}, DOI={10.1016/j.jbusres.2022.08.036}, number={113272}, journal={Journal of Business Research}, publisher={Elsevier BV}, author={Tavana, Madjid and Mina, Hassan and Santos-Arteaga, Francisco J.}, year={2023} }
LibreCat
| DOI
2023 | Journal Article | LibreCat-ID: 53226
@article{Marín_Santos-Arteaga_Tavana_Di Caprio_2023, title={Value Chain digitalization and technological development as innovation catalysts in small and medium-sized enterprises}, volume={8}, DOI={10.1016/j.jik.2023.100454}, number={4100454}, journal={Journal of Innovation & Knowledge}, publisher={Elsevier BV}, author={Marín, Raquel and Santos-Arteaga, Francisco J. and Tavana, Madjid and Di Caprio, Debora}, year={2023} }
LibreCat
| DOI
2023 | Journal Article | LibreCat-ID: 53222
@article{Sorooshian_Tavana_Ribeiro-Navarrete_2023, title={From classical interpretive structural modeling to total interpretive structural modeling and beyond: A half-century of business research}, volume={157}, DOI={10.1016/j.jbusres.2022.113642}, number={113642}, journal={Journal of Business Research}, publisher={Elsevier BV}, author={Sorooshian, Shahryar and Tavana, Madjid and Ribeiro-Navarrete, Samuel}, year={2023} }
LibreCat
| DOI
2022 | Journal Article | LibreCat-ID: 35740
@article{Bartelheimer_zur Heiden_Lüttenberg_Beverungen_2022, title={Systematizing the lexicon of platforms in information systems: a data-driven study}, volume={32}, DOI={10.1007/s12525-022-00530-6}, number={1}, journal={Electronic Markets}, publisher={Springer Science and Business Media LLC}, author={Bartelheimer, Christian and zur Heiden, Philipp and Lüttenberg, Hedda and Beverungen, Daniel}, year={2022}, pages={375–396} }
LibreCat
| DOI
2022 | Journal Article | LibreCat-ID: 37138
@article{Hofeditz_Clausen_Rieß_Mirbabaie_Stieglitz_2022, title={Applying XAI to an AI-based system for candidate management to mitigate bias and discrimination in hiring}, DOI={10.1007/s12525-022-00600-9}, journal={Electronic Markets (ELMA)}, publisher={Springer Science and Business Media LLC}, author={Hofeditz, Lennart and Clausen, Sünje and Rieß, Alexander and Mirbabaie, Milad and Stieglitz, Stefan}, year={2022} }
LibreCat
| DOI
2022 | Journal Article | LibreCat-ID: 41316
@article{Steinhoff_Liu_Li_Palmatier_2022, title={Customer Engagement in International Markets}, volume={31}, DOI={10.1177/1069031x221099211}, number={1}, journal={Journal of International Marketing}, publisher={SAGE Publications}, author={Steinhoff, Lena and Liu, Juanyi (Sunny) and Li, Xiaoling and Palmatier, Robert W.}, year={2022}, pages={1–31} }
LibreCat
| DOI
2022 | Conference Paper | LibreCat-ID: 34317
@inproceedings{Arslan_Trier_2022, place={Melbourne, Australia}, title={Towards a Process Model for Social Media Marketing}, booktitle={Proceedings of the 33rd Australasian Conference on Information Systems (ACIS 2022)}, author={Arslan, Kader and Trier, Matthias}, year={2022} }
LibreCat
| Files available
2022 | Journal Article | LibreCat-ID: 50463
@article{Strohmeier_Collet_Kabst_2022, title={(How) do advanced data and analyses enable HR analytics success? A neo-configurational analysis}, volume={17}, DOI={10.1108/bjm-05-2021-0188}, number={3}, journal={Baltic Journal of Management}, publisher={Emerald}, author={Strohmeier, Stefan and Collet, Julian and Kabst, Rüdiger}, year={2022}, pages={285–303} }
LibreCat
| DOI
2021 | Journal Article | LibreCat-ID: 37144
@article{Mirbabaie_Brünker_Möllmann Frick_Stieglitz_2021, title={The rise of artificial intelligence – understanding the AI identity threat at the workplace}, volume={32}, DOI={10.1007/s12525-021-00496-x}, number={1}, journal={Electronic Markets}, publisher={Springer Science and Business Media LLC}, author={Mirbabaie, Milad and Brünker, Felix and Möllmann Frick, Nicholas R. J. and Stieglitz, Stefan}, year={2021}, pages={73–99} }
LibreCat
| DOI
2021 | Journal Article | LibreCat-ID: 41313
@article{Steinhoff_Zondag_2021, title={Loyalty programs as travel companions: Complementary service features across customer journey stages}, volume={129}, DOI={10.1016/j.jbusres.2021.02.016}, journal={Journal of Business Research}, publisher={Elsevier BV}, author={Steinhoff, Lena and Zondag, Marcellis M.}, year={2021}, pages={70–82} }
LibreCat
| DOI
2021 | Journal Article | LibreCat-ID: 41338
@article{Salonen_Terho_Böhm_Virtanen_Rajala_2021, title={Engaging a product-focused sales force in solution selling: interplay of individual- and organizational-level conditions}, volume={49}, DOI={10.1007/s11747-020-00729-z}, number={1}, journal={Journal of the Academy of Marketing Science}, publisher={Springer Science and Business Media LLC}, author={Salonen, Anna and Terho, Harri and Böhm, Eva and Virtanen, Ari and Rajala, Risto}, year={2021}, pages={139–163} }
LibreCat
| DOI
2021 | Journal Article | LibreCat-ID: 41337
@article{Garnefeld_Krah_Böhm_Gremler_2021, title={Online reviews generated through product testing: can more favorable reviews be enticed with free products?}, volume={49}, DOI={10.1007/s11747-021-00770-6}, number={4}, journal={Journal of the Academy of Marketing Science}, publisher={Springer Science and Business Media LLC}, author={Garnefeld, Ina and Krah, Tabea and Böhm, Eva and Gremler, Dwayne D.}, year={2021}, pages={703–722} }
LibreCat
| DOI
2021 | Journal Article | LibreCat-ID: 46635
@article{Schaefers_Ruffer_Böhm_2021, title={Outcome-based contracting from the customers’ perspective: A means-end chain analytical exploration}, volume={93}, DOI={10.1016/j.indmarman.2020.06.002}, journal={Industrial Marketing Management}, publisher={Elsevier BV}, author={Schaefers, Tobias and Ruffer, Stefan and Böhm, Eva}, year={2021}, pages={466–481} }
LibreCat
| DOI
2021 | Journal Article | LibreCat-ID: 48519
@article{Hubner-Benz_Frese_Song_Tripathi_Kaschner_Le Kong_2021, title={An Asia-centric approach to team innovation: Cultural differences in exploration and exploitation behavior}, volume={138}, DOI={10.1016/j.jbusres.2021.09.009}, journal={Journal of Business Research}, publisher={Elsevier BV}, author={Hubner-Benz, Sylvia and Frese, Michael and Song, Zhaoli and Tripathi, Neha and Kaschner, Tamara and Le Kong, Xing}, year={2021}, pages={408–421} }
LibreCat
| DOI
2020 | Journal Article | LibreCat-ID: 41299
@article{Kim_Steinhoff_Palmatier_2020, title={An emerging theory of loyalty program dynamics}, volume={49}, DOI={10.1007/s11747-020-00719-1}, number={1}, journal={Journal of the Academy of Marketing Science}, publisher={Springer Science and Business Media LLC}, author={Kim, Jisu J. and Steinhoff, Lena and Palmatier, Robert W.}, year={2020}, pages={71–95} }
LibreCat
| DOI
2020 | Journal Article | LibreCat-ID: 41310
@article{Henderson_Steinhoff_Harmeling_Palmatier_2020, title={Customer inertia marketing}, volume={49}, DOI={10.1007/s11747-020-00744-0}, number={2}, journal={Journal of the Academy of Marketing Science}, publisher={Springer Science and Business Media LLC}, author={Henderson, Conor M. and Steinhoff, Lena and Harmeling, Colleen M. and Palmatier, Robert W.}, year={2020}, pages={350–373} }
LibreCat
| DOI
2020 | Journal Article | LibreCat-ID: 41306
@article{Payne_Frow_Steinhoff_Eggert_2020, title={Toward a comprehensive framework of value proposition development: From strategy to implementation}, volume={87}, DOI={10.1016/j.indmarman.2020.02.015}, journal={Industrial Marketing Management}, publisher={Elsevier BV}, author={Payne, Adrian and Frow, Pennie and Steinhoff, Lena and Eggert, Andreas}, year={2020}, pages={244–255} }
LibreCat
| DOI
2020 | Journal Article | LibreCat-ID: 41303
@article{Martin_Kim_Palmatier_Steinhoff_Stewart_Walker_Wang_Weaven_2020, title={Data Privacy in Retail}, volume={96}, DOI={10.1016/j.jretai.2020.08.003}, number={4}, journal={Journal of Retailing}, publisher={Elsevier BV}, author={Martin, Kelly D. and Kim, Jisu J. and Palmatier, Robert W. and Steinhoff, Lena and Stewart, David W. and Walker, Beth A. and Wang, Yonggui and Weaven, Scott K.}, year={2020}, pages={474–489} }
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| DOI