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54 Publications
2023 | Journal Article | LibreCat-ID: 44092
Who benefits from quality competition in health care? A theory and a laboratory experiment on the relevance of patient characteristics
J. Brosig-Koch, B. Hehenkamp, J. Kokot, Health Economics (2023).
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| DOI
J. Brosig-Koch, B. Hehenkamp, J. Kokot, Health Economics (2023).
2022 | Conference Paper | LibreCat-ID: 29220 | 
Use What You Know: Network and Service Coordination Beyond Certainty
S. Werner, S.B. Schneider, H. Karl, in: IEEE/IFIP Network Operations and Management Symposium (NOMS), IEEE, 2022.
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S. Werner, S.B. Schneider, H. Karl, in: IEEE/IFIP Network Operations and Management Symposium (NOMS), IEEE, 2022.
2022 | Book Chapter | LibreCat-ID: 35324
Das Belastungserleben von Lehramtsanwärterinnen und -anwärtern im Vorbereitungsdienst
M. Bruns, C. Caruso, L. Ackermann, in: D. Heisler, J. Maier (Eds.), Berufsausbildung zwischen Hygienemaßnahmen und Lockdown(s). Folgen für die schulische und außerschulische Berufsausbildung in Schule, im Betrieb und bei Bildungsträgern, wbv, Bielefeld, 2022, pp. 191–209.
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| DOI
M. Bruns, C. Caruso, L. Ackermann, in: D. Heisler, J. Maier (Eds.), Berufsausbildung zwischen Hygienemaßnahmen und Lockdown(s). Folgen für die schulische und außerschulische Berufsausbildung in Schule, im Betrieb und bei Bildungsträgern, wbv, Bielefeld, 2022, pp. 191–209.
2022 | Conference Paper | LibreCat-ID: 40046
How to enable pre-service teachers to design technological teaching and learning inclusively? – On the nature and consideration of basic needs in teacher training
F. Schröer, C. Tenberge, in: D. Gill, J. Tuff, T. Kennedy, S. Pendergast, S. Jamil (Eds.), PATT39 - PATT on the Edge Technology, Innovation and Education, St. John’s, Newfoundland and Labrador, Canada, 2022, pp. 49–57.
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F. Schröer, C. Tenberge, in: D. Gill, J. Tuff, T. Kennedy, S. Pendergast, S. Jamil (Eds.), PATT39 - PATT on the Edge Technology, Innovation and Education, St. John’s, Newfoundland and Labrador, Canada, 2022, pp. 49–57.
2021 | Conference Paper | LibreCat-ID: 21543 |
Distributed Online Service Coordination Using Deep Reinforcement Learning
S.B. Schneider, H. Qarawlus, H. Karl, in: IEEE International Conference on Distributed Computing Systems (ICDCS), IEEE, 2021.
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S.B. Schneider, H. Qarawlus, H. Karl, in: IEEE International Conference on Distributed Computing Systems (ICDCS), IEEE, 2021.
2021 | Conference Paper | LibreCat-ID: 20693 |
Divide and Conquer: Hierarchical Network and Service Coordination
S.B. Schneider, M. Jürgens, H. Karl, in: IFIP/IEEE International Symposium on Integrated Network Management (IM), IFIP/IEEE, 2021.
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S.B. Schneider, M. Jürgens, H. Karl, in: IFIP/IEEE International Symposium on Integrated Network Management (IM), IFIP/IEEE, 2021.
2021 | Dissertation | LibreCat-ID: 23379
Systematik zur Entwicklung von Smart Service-Strategien im produzierenden Gewerbe
C. Koldewey, Systematik zur Entwicklung von Smart Service-Strategien im produzierenden Gewerbe, Paderborn, 2021.
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| DOI
C. Koldewey, Systematik zur Entwicklung von Smart Service-Strategien im produzierenden Gewerbe, Paderborn, 2021.
2021 | Journal Article | LibreCat-ID: 21808 |
Self-Learning Multi-Objective Service Coordination Using Deep Reinforcement Learning
S.B. Schneider, R. Khalili, A. Manzoor, H. Qarawlus, R. Schellenberg, H. Karl, A. Hecker, Transactions on Network and Service Management (2021).
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S.B. Schneider, R. Khalili, A. Manzoor, H. Qarawlus, R. Schellenberg, H. Karl, A. Hecker, Transactions on Network and Service Management (2021).
2021 | Book | LibreCat-ID: 37274
Regulating Transitions from School to Work. An Institutional Ethnography of Activation Work in Action
S. Dahmen, Regulating Transitions from School to Work. An Institutional Ethnography of Activation Work in Action, Bielefeld University Press, 2021.
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| DOI
S. Dahmen, Regulating Transitions from School to Work. An Institutional Ethnography of Activation Work in Action, Bielefeld University Press, 2021.
2021 | Book | LibreCat-ID: 37273
Regulating Transitions from School to Work. An Institutional Ethnography of Activation Work in Action
S. Dahmen, Regulating Transitions from School to Work. An Institutional Ethnography of Activation Work in Action, Bielefeld University Press, 2021.
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| DOI
S. Dahmen, Regulating Transitions from School to Work. An Institutional Ethnography of Activation Work in Action, Bielefeld University Press, 2021.
2021 | Journal Article | LibreCat-ID: 17860
Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers
D. Beverungen, D. Kundisch, N. Wünderlich, Journal of Service Management 32 (2021) 507–532.
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| DOI
D. Beverungen, D. Kundisch, N. Wünderlich, Journal of Service Management 32 (2021) 507–532.
2020 | Conference Paper | LibreCat-ID: 19607 |
Every Node for Itself: Fully Distributed Service Coordination
S.B. Schneider, L.D. Klenner, H. Karl, in: IEEE International Conference on Network and Service Management (CNSM), IEEE, 2020.
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S.B. Schneider, L.D. Klenner, H. Karl, in: IEEE International Conference on Network and Service Management (CNSM), IEEE, 2020.
2020 | Conference Paper | LibreCat-ID: 19609 |
Self-Driving Network and Service Coordination Using Deep Reinforcement Learning
S.B. Schneider, A. Manzoor, H. Qarawlus, R. Schellenberg, H. Karl, R. Khalili, A. Hecker, in: IEEE International Conference on Network and Service Management (CNSM), IEEE, 2020.
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S.B. Schneider, A. Manzoor, H. Qarawlus, R. Schellenberg, H. Karl, R. Khalili, A. Hecker, in: IEEE International Conference on Network and Service Management (CNSM), IEEE, 2020.
2020 | Journal Article | LibreCat-ID: 20363
Systematische Entwicklung von Normstrategien für Smart Services
C. Koldewey, M. Frank, J. Gausemeier, A. Bäsecke, J. Reinhold, R. Dumitrescu, ZWF Zeitschrift für wirtschaftliche Fabrikplanung 115 (2020) 524–528.
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| DOI
C. Koldewey, M. Frank, J. Gausemeier, A. Bäsecke, J. Reinhold, R. Dumitrescu, ZWF Zeitschrift für wirtschaftliche Fabrikplanung 115 (2020) 524–528.
2020 | Book Chapter | LibreCat-ID: 20365
Planning a Smart Service Business Integrating External Partners
C. Koldewey, J. Reinhold, R. Dumitrescu, in: P.-J. Barlatier, A.-L. Mention (Eds.), Managing Digital Open Innovation, World Scientific Publishing Company, 2020, pp. 255–298.
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| DOI
C. Koldewey, J. Reinhold, R. Dumitrescu, in: P.-J. Barlatier, A.-L. Mention (Eds.), Managing Digital Open Innovation, World Scientific Publishing Company, 2020, pp. 255–298.
2020 | Journal Article | LibreCat-ID: 33299 |
Informationskompetenz durch E-Learning? Durch Lernvideos nach Literatur suchen
C.A. Hahn, die hochschullehre (2020).
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C.A. Hahn, die hochschullehre (2020).
2019 | Conference Paper | LibreCat-ID: 9708
Ambidexterity in Service Innovation Research: A Systematic Literature Review
V. Wolf, in: Proceedings of the 14th International Conference on Wirtschaftsinformatik, Siegen, Germany, 2019.
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V. Wolf, in: Proceedings of the 14th International Conference on Wirtschaftsinformatik, Siegen, Germany, 2019.
2019 | Conference Paper | LibreCat-ID: 9809
Service Function Chaining Across OpenStack and Kubernetes Domains
H. Razzaghi Kouchaksaraei, H. Karl, in: 13th ACM International Conference on Distributed and Event-Based Systems, Darmstadt, 2019.
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H. Razzaghi Kouchaksaraei, H. Karl, in: 13th ACM International Conference on Distributed and Event-Based Systems, Darmstadt, 2019.
2019 | Conference Paper | LibreCat-ID: 15368
SLA-controlled Proxy Service Through Customisable MANO Supporting Operator Policies
T. Soenen, F. Vicens, J. Bonnet, C. Parada, E. Kapassa, M. Touloupou, E. Fotopulou, A. Zafeiropoulos, A. Pol, S. Kolometsos, G. Xilouris, P. Alemany, R. Vilalta, P. Trakadas, P. Karkazis, M. Peuster, W. Tavernier, in: 2019 IFIP/IEEE Symposium on Integrated Network and Service Management (IM), 2019, pp. 707–708.
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T. Soenen, F. Vicens, J. Bonnet, C. Parada, E. Kapassa, M. Touloupou, E. Fotopulou, A. Zafeiropoulos, A. Pol, S. Kolometsos, G. Xilouris, P. Alemany, R. Vilalta, P. Trakadas, P. Karkazis, M. Peuster, W. Tavernier, in: 2019 IFIP/IEEE Symposium on Integrated Network and Service Management (IM), 2019, pp. 707–708.
2019 | Journal Article | LibreCat-ID: 4684
Conceptualizing smart service systems
D. Beverungen, O. Müller, M. Matzner, J. Mendling, J. vom Brocke, Electronic Markets 29 (2019) 7–18.
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D. Beverungen, O. Müller, M. Matzner, J. Mendling, J. vom Brocke, Electronic Markets 29 (2019) 7–18.
2018 | Journal Article | LibreCat-ID: 3516
Triadic relationships in the context of services for animal companions
J. Rötzmeier-Keuper, J. Hendricks, N. Wünderlich, G. Schmitz, Journal of Business Research (2018) 295--303.
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J. Rötzmeier-Keuper, J. Hendricks, N. Wünderlich, G. Schmitz, Journal of Business Research (2018) 295--303.
2018 | Book Chapter | LibreCat-ID: 4338
Rate Your Physician: Findings from a Lithuanian Physician Rating Website
F.S. Bäumer, J. Kersting, V. Kuršelis, M. Geierhos, in: R. Damaševičius, G. Vasiljevienė (Eds.), Communications in Computer and Information Science, Springer, Cham, Switzerland, 2018, pp. 43–58.
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F.S. Bäumer, J. Kersting, V. Kuršelis, M. Geierhos, in: R. Damaševičius, G. Vasiljevienė (Eds.), Communications in Computer and Information Science, Springer, Cham, Switzerland, 2018, pp. 43–58.
2018 | Journal Article | LibreCat-ID: 4516
Recombinant Service Systems Engineering
D. Beverungen, H. Lüttenberg, V. Wolf, Business & Information Systems Engineering 60 (2018) 377–391.
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| DOI
D. Beverungen, H. Lüttenberg, V. Wolf, Business & Information Systems Engineering 60 (2018) 377–391.
2017 | Conference Paper | LibreCat-ID: 2860
Recombinant Service System Engineering
D. Beverungen, H. Lüttenberg, V. Wolf, in: J.M. Leimeister, W. Brenner (Eds.), Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), St. Gallen, 2017, pp. 136–150.
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D. Beverungen, H. Lüttenberg, V. Wolf, in: J.M. Leimeister, W. Brenner (Eds.), Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), St. Gallen, 2017, pp. 136–150.
2017 | Journal Article | LibreCat-ID: 3490
Information systems for smart services
D. Beverungen, M. Matzner, C. Janiesch, Information Systems and E-Business Management (2017) 781–787.
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D. Beverungen, M. Matzner, C. Janiesch, Information Systems and E-Business Management (2017) 781–787.
2017 | Journal Article | LibreCat-ID: 4947
Renew or cancel? Drivers of customer renewal decisions for IT-based service contracts
F. v Wangenheim, N. Wünderlich, J.H. Schumann, Journal of Business Research (2017) 181--188.
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F. v Wangenheim, N. Wünderlich, J.H. Schumann, Journal of Business Research (2017) 181--188.
2017 | Journal Article | LibreCat-ID: 4949
“Service Encounter 2.0”: An investigation into the roles of technology, employees and customers
B. Larivière, D. Bowen, T.W. Andreassen, W. Kunz, N.J. Sirianni, C. Voss, N. Wünderlich, A. De Keyser, Journal of Business Research (2017) 238--246.
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B. Larivière, D. Bowen, T.W. Andreassen, W. Kunz, N.J. Sirianni, C. Voss, N. Wünderlich, A. De Keyser, Journal of Business Research (2017) 238--246.
2017 | Journal Article | LibreCat-ID: 5671 |
A configuration-based recommender system for supporting e-commerce decisions
M. Scholz, V. Dorner, G. Schryen, A. Benlian, European Journal of Operational Research 259 (2017) 205–215.
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M. Scholz, V. Dorner, G. Schryen, A. Benlian, European Journal of Operational Research 259 (2017) 205–215.
2016 | Journal Article | LibreCat-ID: 5700
Reflections on Context in Service Research.
C. Voss, H. Perks, R. Sousa, L. Witell, N. Wünderlich, Journal of Service Management 27 (2016) 30–36.
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C. Voss, H. Perks, R. Sousa, L. Witell, N. Wünderlich, Journal of Service Management 27 (2016) 30–36.
2016 | Journal Article | LibreCat-ID: 4951
Contrasting Risk Perceptions of Technology-Based Service Innovations in Inter-Organizational Settings.
S. Paluch, N. Wünderlich, Journal of Business Research 69 (2016) 2424--2431.
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S. Paluch, N. Wünderlich, Journal of Business Research 69 (2016) 2424--2431.
2016 | Journal Article | LibreCat-ID: 48462
Spielend Lehrer/in werden: problembasiertes Lernen mit virtuellen Schülerinnen/Schülern.
S. Praetorius, D. Al-Kabbani, C. Bohndick, J. Hilkenmeier, S.T. König, H.S. Müsche, S. Sommer, K.B. Klingsieck, Zeitschrift für Hochschulentwicklung 11 (2016) 213–245.
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S. Praetorius, D. Al-Kabbani, C. Bohndick, J. Hilkenmeier, S.T. König, H.S. Müsche, S. Sommer, K.B. Klingsieck, Zeitschrift für Hochschulentwicklung 11 (2016) 213–245.
2015 | Journal Article | LibreCat-ID: 5701
Futurizing” Smart Service: Implications for Service Researchers and Managers.
N. Wünderlich, K. Heinonen, A.L. Ostrom, L. Patricio, R. Sousa, C. Voss, J. Lemmink, Journal of Services Marketing 29 (2015) 442–447.
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N. Wünderlich, K. Heinonen, A.L. Ostrom, L. Patricio, R. Sousa, C. Voss, J. Lemmink, Journal of Services Marketing 29 (2015) 442–447.
2015 | Journal Article | LibreCat-ID: 5703
Conducting Service Research that Matters.
A. Gustafsson, L. Aksoy, M.K. Brady, J.R. McColl-Kennedy, N.J. Sirianni, L. Witell, N. Wünderlich, Journal of Services Marketing 29 (2015) 425–429.
LibreCat
A. Gustafsson, L. Aksoy, M.K. Brady, J.R. McColl-Kennedy, N.J. Sirianni, L. Witell, N. Wünderlich, Journal of Services Marketing 29 (2015) 425–429.
2015 | Journal Article | LibreCat-ID: 5704
The Value of Self-Service: Long-Term Effects of Technology-Based Self-Service Usage on Customer Retention.
A. Scherer, N. Wünderlich, F. Von Wangenheim, MIS Quarterly 39 (2015) 177–200.
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A. Scherer, N. Wünderlich, F. Von Wangenheim, MIS Quarterly 39 (2015) 177–200.
2014 | Journal Article | LibreCat-ID: 5714
Spillover Effects of Service Failures in Coalition Loyalty Programs: The Buffering Effect of Special Treatment Benefits.
J.H. Schumann, N. Wünderlich, H. Evanschitzky, Journal of Retailing 90 (2014) 111–118.
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J.H. Schumann, N. Wünderlich, H. Evanschitzky, Journal of Retailing 90 (2014) 111–118.
2013 | Journal Article | LibreCat-ID: 5715
High Tech and High Touch: A Framework for Understanding User Attitudes and Behaviors Related to Smart Interactive Services.
N. Wünderlich, F.V. Wangenheim, M.J. Bitner, Journal of Service Research 16 (2013) 3–20.
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N. Wünderlich, F.V. Wangenheim, M.J. Bitner, Journal of Service Research 16 (2013) 3–20.
2013 | Journal Article | LibreCat-ID: 4699
Designing interaction routines in service networks: A modularity and social construction-based approach
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, J. Pöppelbuss, Scandinavian Journal of Information Systems (2013) 17--47.
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J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, J. Pöppelbuss, Scandinavian Journal of Information Systems (2013) 17--47.
2013 | Journal Article | LibreCat-ID: 4700
Bridging the gap between manufacturing and service through IT-based boundary objects
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, J. Pöppelbuss, IEEE Transactions on Engineering Management (2013) 468--482.
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| DOI
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, J. Pöppelbuss, IEEE Transactions on Engineering Management (2013) 468--482.
2012 | Dissertation | LibreCat-ID: 24036
Optimierung des einsatzbezogenen Lernens durch Wissensidentifikation
J. Pottebaum, Optimierung Des Einsatzbezogenen Lernens Durch Wissensidentifikation, Monsenstein und Vannerdat, Münster, 2012.
LibreCat
J. Pottebaum, Optimierung Des Einsatzbezogenen Lernens Durch Wissensidentifikation, Monsenstein und Vannerdat, Münster, 2012.
2012 | Journal Article | LibreCat-ID: 5716
Perils of Managing the Service Profit Chain: The Role of Time Lags and Feedback Loops.
H. Evanschitzky, F. v Wangenheim, N. Wünderlich, Journal of Retailing 88 (2012) 356–366.
LibreCat
H. Evanschitzky, F. v Wangenheim, N. Wünderlich, Journal of Retailing 88 (2012) 356–366.
2011 | Journal Article | LibreCat-ID: 4430
Weblogs zur Unterstützung der Theorie-Praxis-Integration in der Wirtschaftslehrenden-Ausbildung
T. Jenert, A. Gebhardt, R. Käser, Zeitschrift Für E-Learning 6 (2011) 17–29.
LibreCat
T. Jenert, A. Gebhardt, R. Käser, Zeitschrift Für E-Learning 6 (2011) 17–29.
2010 | Journal Article | LibreCat-ID: 11892 |
Online Diarization of Streaming Audio-Visual Data for Smart Environments
J. Schmalenstroeer, R. Haeb-Umbach, IEEE Journal of Selected Topics in Signal Processing 4 (2010) 845–856.
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J. Schmalenstroeer, R. Haeb-Umbach, IEEE Journal of Selected Topics in Signal Processing 4 (2010) 845–856.
2009 | Journal Article | LibreCat-ID: 5621 |
Security in Large-Scale Internet Elections: A Retrospective Analysis of Elections in Estonia, The Netherlands, and Switzerland
G. Schryen, E. Rich, IEEE Transactions on Information Forensics \& Security 4 (2009) 729–744.
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G. Schryen, E. Rich, IEEE Transactions on Information Forensics \& Security 4 (2009) 729–744.
2008 | Conference Paper | LibreCat-ID: 17278
“Try something else!” — When users change their discursive behavior in human-robot interaction
M. Lohse, K. Rohlfing, B. Wrede, G. Sagerer, in: 2008, pp. 3481–3486.
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| DOI
M. Lohse, K. Rohlfing, B. Wrede, G. Sagerer, in: 2008, pp. 3481–3486.
2007 | Conference Paper | LibreCat-ID: 4494
Einsatz von E-Portfolios zur Förderung von studentischen Lerngemeinschaften im Hochschulstudium.
T. Sporer, T. Jenert, B. Strehl, P.O. Noack, in: DeLFI Workshops, Logos Verlag, 2007, pp. 19--26.
LibreCat
T. Sporer, T. Jenert, B. Strehl, P.O. Noack, in: DeLFI Workshops, Logos Verlag, 2007, pp. 19--26.
2007 | Conference Paper | LibreCat-ID: 4497
Student Learning Communities in the Project-Centered Study Program" Problem-Solving Competencies"
T. Sporer, N. Heinze, T. Jenert, G. Reinmann, in: 2007.
LibreCat
T. Sporer, N. Heinze, T. Jenert, G. Reinmann, in: 2007.
2007 | Journal Article | LibreCat-ID: 5655 |
Do anti-spam measures effectively cover the e-mail communication network? A formal approach
G. Schryen, The Journal of Information Systems Security (AIS Special Interest Group in Security) 3 (2007) 66–90.
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G. Schryen, The Journal of Information Systems Security (AIS Special Interest Group in Security) 3 (2007) 66–90.
2005 | Conference Paper | LibreCat-ID: 5661 |
An e-mail honeypot addressing spammers' behavior in collecting and applying addresses
G. Schryen, in: Proceedings of the 6th IEEE Information Assurance Workshop, Westpoint, 2005, pp. 37–41.
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G. Schryen, in: Proceedings of the 6th IEEE Information Assurance Workshop, Westpoint, 2005, pp. 37–41.
2004 | Journal Article | LibreCat-ID: 5662 |
Effektivität von Lösungsansätzen zur Bekämpfung von Spam
G. Schryen, Wirtschaftsinformatik 46 (2004) 281–288.
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G. Schryen, Wirtschaftsinformatik 46 (2004) 281–288.
2004 | Conference Paper | LibreCat-ID: 5663 |
Fighting Spam: Motivating an Account-based Approach
G. Schryen, in: P. Isaias (Ed.), Proceedings of the IADIS International Conference WWW/Internet 2004. Vol. 2, IADIS Press, Madrid, 2004, pp. 937–940.
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G. Schryen, in: P. Isaias (Ed.), Proceedings of the IADIS International Conference WWW/Internet 2004. Vol. 2, IADIS Press, Madrid, 2004, pp. 937–940.
2003 | Conference Paper | LibreCat-ID: 1998
Scheduling in HPC Resource Management Systems: Queuing vs. Planning
M. Hovestadt, O. Kao, A. Keller, A. Streit, in: Proc. Workshop on Job Scheduling Strategies for Parallel Processing (JSSPP), Berlin / Heidelberg, 2003, pp. 1–20.
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| DOI
M. Hovestadt, O. Kao, A. Keller, A. Streit, in: Proc. Workshop on Job Scheduling Strategies for Parallel Processing (JSSPP), Berlin / Heidelberg, 2003, pp. 1–20.
2003 | Book Chapter | LibreCat-ID: 5667
E-Democracy: Internet Voting
G. Schryen, in: Proceedings of the IADIS International Conference WWW Internet 2003. Vol. 2, IADIS Press, Algarve, 2003, pp. 1017–1021.
LibreCat
G. Schryen, in: Proceedings of the IADIS International Conference WWW Internet 2003. Vol. 2, IADIS Press, Algarve, 2003, pp. 1017–1021.
2003 | Conference Paper | LibreCat-ID: 5668 |
Internet-Wahlen
G. Schryen, in: 6. Internationale Tagung Wirtschaftsinformatik, 2003, pp. 937–956.
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G. Schryen, in: 6. Internationale Tagung Wirtschaftsinformatik, 2003, pp. 937–956.
2002 | Journal Article | LibreCat-ID: 5623 |
Elektronisches Papier - Display-Technologie mit weitem Anwendungsspektrum
G. Schryen, J. Karla, Wirtschaftsinformatik 44 (2002) 567–574.
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G. Schryen, J. Karla, Wirtschaftsinformatik 44 (2002) 567–574.