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706 Publications
2015 | Conference Paper | LibreCat-ID: 45748
@inproceedings{Eggert_Steinhoff_Witte_2015, title={You Might Want to Engage Your Customers, But Choose Them Wisely: The Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty}, booktitle={2015 AMA Summer Marketing Educators’ Conference Proceedings, Chicago}, author={Eggert, A. and Steinhoff, Lena and Witte, C.}, year={2015} }
LibreCat
2014 | Report | LibreCat-ID: 350
@book{Kaimann_Cox_2014, title={The Interaction of Signals: A Fuzzy set Analysis of the Video Game Industry}, publisher={Universität Paderborn}, author={Kaimann, Daniel and Cox, Joe}, year={2014} }
LibreCat
| Files available
2014 | Dissertation | LibreCat-ID: 352
@book{Scheel_2014, title={The Economics of Individual Behavior in Competitive Environments: Empirical Evidence from Real-Life Tournaments}, publisher={Universität Paderborn}, author={Scheel, Friedrich}, year={2014} }
LibreCat
| Files available
2014 | Conference Abstract | LibreCat-ID: 3538
@inproceedings{Rötzmeier-Keuper_Wünderlich_2014, title={Customer collectives in healthcare: The transformative potential of service to overcome consumer vulnerability}, booktitle={ Proceedings of the 39th Annual Macromarketing Conference}, author={Rötzmeier-Keuper, Julia and Wünderlich, Nancy}, year={2014} }
LibreCat
2014 | Conference Abstract | LibreCat-ID: 3541
@inproceedings{Rötzmeier-Keuper_Wünderlich_2014, title={ Interdependent Relationships Between and among Service Providers and Customer Collectives.}, booktitle={Proceedings of the AMA SERVSIG International Service Research Conference}, author={Rötzmeier-Keuper, Julia and Wünderlich, Nancy}, year={2014} }
LibreCat
2014 | Conference Paper | LibreCat-ID: 7725
@inproceedings{Eggert_Böhm_Cramer_2014, title={Stock Market Reactions to Customer Service Outsourcing in Manufacturing Firms}, booktitle={2015 AMA Winter Marketing Educators’ Conference Proceedings}, author={Eggert, A and Böhm, E and Cramer, C}, year={2014} }
LibreCat
2014 | Conference Paper | LibreCat-ID: 7727
@inproceedings{Kanuri_Münkhoff_Scheer_2014, title={Service transition versus service infusion: Different pathways to success for service-oriented manufacturers?}, booktitle={ISBM 2014 Academic Conference}, author={Kanuri, V and Münkhoff, E and Scheer, L. K}, year={2014} }
LibreCat
2014 | Conference Paper | LibreCat-ID: 7728
@inproceedings{Eggert_Haas_Terho_Ulaga_Münkhoff_2014, title={Selling value in business markets: Why a powerful idea often fails}, booktitle={ISBM 2014 Academic Conference}, author={Eggert, A and Haas, A and Terho, H and Ulaga, W and Münkhoff, E}, year={2014} }
LibreCat
2014 | Conference Paper | LibreCat-ID: 7729
@inproceedings{Ritter_Eggert_Münkhoff_Ulaga_2014, title={The corporate marketing department - Between value and vanish}, booktitle={ISBM 2014 Academic Conference}, author={Ritter, T and Eggert, A and Münkhoff, E and Ulaga, W}, year={2014} }
LibreCat
2014 | Conference Paper | LibreCat-ID: 7730
@inproceedings{Eggert_Münkhoff_Thiesbrummel_2014, title={Service transition: A viable option for manufacturing companies with declining financial performance?}, booktitle={Proceedings of the 43rd European Marketing Academy (EMAC) Conference}, author={Eggert, A and Münkhoff, E and Thiesbrummel, C}, year={2014} }
LibreCat
2014 | Conference Paper | LibreCat-ID: 7731
@inproceedings{Terho_Eggert_Ulaga_Haas_2014, title={Overcoming Roadblocks to Value-Based Selling: Aligning Organizational Support With Sales Force Activities}, booktitle={2014 AMA Winter Marketing Educators’ Proceedings}, author={Terho, H and Eggert, A and Ulaga, W and Haas, A}, year={2014} }
LibreCat
2014 | Journal Article | LibreCat-ID: 5714
@article{Schumann_Wünderlich_Evanschitzky_2014, title={Spillover Effects of Service Failures in Coalition Loyalty Programs: The Buffering Effect of Special Treatment Benefits.}, volume={90}, number={1}, journal={Journal of Retailing}, publisher={Elsevier}, author={Schumann, Jan H and Wünderlich, Nancy and Evanschitzky, Heiner}, year={2014}, pages={111–118} }
LibreCat
2014 | Journal Article | LibreCat-ID: 444
@article{Mir Djawadi_Fahr_Turk_2014, title={Conceptual Model and Economic Experiments to Explain Nonpersistence and Enable Mechanism Designs Fosterin Behavioral Change}, DOI={10.1016/j.jval.2014.08.2669}, number={8}, journal={Value in Health}, publisher={Elsevier}, author={Mir Djawadi, Behnud and Fahr, Rene and Turk, Florian}, year={2014}, pages={814–822} }
LibreCat
| Files available
| DOI
2014 | Journal Article | LibreCat-ID: 4850
@article{Eggert_Hogreve_Ulaga_Muenkhoff_2014, title={Revenue and profit implications of industrial service strategies}, number={1}, journal={Journal of Service Research}, author={Eggert, Andreas and Hogreve, Jens and Ulaga, Wolfgang and Muenkhoff, Eva}, year={2014}, pages={23--39} }
LibreCat
2014 | Journal Article | LibreCat-ID: 4872
@article{Djawadi_Fahr_Turk_2014, title={“Conceptual Model and Economic Experiments to Explain Nonpersistence and Enable Mechanism Designs Fosterin Behavioral Change”}, volume={17}, number={8}, journal={Value in Health}, author={Djawadi, Behnud Mir and Fahr, Rene and Turk, Florian}, year={2014}, pages={814–822} }
LibreCat
2014 | Report | LibreCat-ID: 4922
@book{Janssen_Fahr_2014, title={The Wage Effects of Social Norms-Evidence of Deviations from Peers’ Body Mass in Europe}, author={Janssen, Elmar and Fahr, Rene}, year={2014} }
LibreCat
2014 | Journal Article | LibreCat-ID: 4970
@article{Thommes_Faure_Heine_2014, title={The internal market and the consumer: what consumers actually choose}, journal={Colum. J. Eur. L.}, author={Thommes, Kirsten and Faure, Michael and Heine, Klaus}, year={2014}, pages={47} }
LibreCat
2014 | Journal Article | LibreCat-ID: 4971
@article{Thommes_Akkerman_Torenvlied_Born_2014, title={The dark side of solidarity: social norms and social relations in the aftermath of strikes}, number={4}, journal={Industrial relations journal}, author={Thommes, Kirsten and Akkerman, Agnes and Torenvlied, Ren{\’e} and Born, Marieke}, year={2014}, pages={348--367} }
LibreCat
2014 | Journal Article | LibreCat-ID: 7426
@article{Schneider_Eggert_2014, title={Embracing complex causality with the QCA method: An invitation}, volume={7}, number={1}, journal={Journal of Business Market Management}, author={Schneider, M and Eggert, A}, year={2014}, pages={312–328} }
LibreCat
2014 | Journal Article | LibreCat-ID: 7428
@article{Eggert_Thiesbrummel_Deutscher_2014, title={Differential effects of product and service innovations on the financial performance of industrial firms}, volume={7}, number={3}, journal={Journal of Business Market Management}, author={Eggert, A and Thiesbrummel, C and Deutscher, C}, year={2014}, pages={380–405} }
LibreCat
2014 | Book (Editor) | LibreCat-ID: 7435
@book{Steinhoff_2014, place={Wiesbaden}, title={ Loyalitätswirkung des geschenkten bevorzugten Kundenstatus – Eine theoretische und empirisch-experimentelle Analyse}, publisher={Springer Gabler}, year={2014} }
LibreCat
2014 | Dissertation | LibreCat-ID: 419
@book{Kolle_2014, title={Gender and ethnic discrimination in hiring : evidence from field experiments in the German labor market}, publisher={Universität Paderborn}, author={Kolle, Andre}, year={2014} }
LibreCat
| Files available
2014 | Dissertation | LibreCat-ID: 440
@book{Kaimann_2014, title={Decision Making under Asymmetric Information in Markets for Experience Goods: Empirical Evidence of Signaling Effects on Consumer Perceptions}, publisher={Universität Paderborn}, author={Kaimann, Daniel}, year={2014} }
LibreCat
| Files available
2014 | Working Paper | LibreCat-ID: 5036
@book{Fahr_Janssen_Sureth-Sloane_2014, series={arqus, Quantitative Research in Taxation}, title={Can Tax Rate Increases Foster Investment Under Entry and Exit Flexibility? - Insights from an Economic Experiment}, volume={166}, author={Fahr, Rene and Janssen, Elmar A. and Sureth-Sloane, Caren}, year={2014}, collection={arqus, Quantitative Research in Taxation} }
LibreCat
2014 | Newspaper Article | LibreCat-ID: 5142
@article{Fahr_2014, title={Vom Wollen und Können ethischen Entscheidens}, volume={104}, journal={Theologie und Glaube}, author={Fahr, Rene}, year={2014}, pages={260–269} }
LibreCat
2014 | Book | LibreCat-ID: 5147
@book{Fahr_2014, place={Paderborn}, title={Verantwortungsvolles Handeln in Unternehmen. Die Rolle von kognitiven Verzerrungen und Selbsttäuschung bei ethischen Entscheidungen}, publisher={Klaus von Stoch}, author={Fahr, Rene}, year={2014}, pages={137–166} }
LibreCat
2014 | Book Chapter | LibreCat-ID: 5164
@inbook{Akkerman_Torenvlied_Lehr_Thommes_2014, title={Contagious conflict: spill-over effects of labor conflict between and within organizations}, booktitle={Social conflict within and between groups}, publisher={Psychology Press}, author={Akkerman, Agnes and Torenvlied, Ren{\’e} and Lehr, Alex and Thommes, Kirsten}, year={2014} }
LibreCat
2014 | Book | LibreCat-ID: 5167
@book{Thommes_Walgenbach_Oertel_2014, title={Die Rechte von Arbeitnehmervertretern in Ost- und Westeuropa - Einheitseuropa oder Zweiklassengesellschaft?}, publisher={Rainer Hampp-Verlag}, author={Thommes, Kirsten and Walgenbach, Peter and Oertel, Simon}, year={2014}, pages={216–245} }
LibreCat
2014 | Journal Article | LibreCat-ID: 5444
@article{Zapkau_Schwens_Kabst_2014, title={The Role of prior Entrepreneurial Exposure in the Entrepreneurial Process: A Review and Future Research Implications.}, journal={Journal of Small Business Management.}, author={Zapkau, F B and Schwens, C and Kabst, Rüdiger}, year={2014} }
LibreCat
2014 | Journal Article | LibreCat-ID: 5460
@article{Vogt_Förster_Kabst_2014, title={Social media and e-participation: Challenges of social media for managing public projects.}, volume={1}, DOI={10.4018/ijpada.2014070105}, number={3}, journal={International Journal of Public Administration in the Digital Age. }, author={Vogt, S and Förster, B and Kabst, Rüdiger}, year={2014}, pages={87–107} }
LibreCat
| DOI
2014 | Journal Article | LibreCat-ID: 5461
@article{Zapkau_Schwens_Kabst_2014, title={Foreign Direct Investments and domestic employment of German SMEs: The moderating effect of owner-management.}, volume={52}, number={3}, journal={Journal of Small Business Management (JSBM).}, author={Zapkau, F B and Schwens, C and Kabst, Rüdiger}, year={2014}, pages={451–476} }
LibreCat
2014 | Journal Article | LibreCat-ID: 5462
@article{Isidor_Steinmetz_Schwens_Kabst_2014, title={Linking Transaction Cost and Social Exchange Theory to Explain Strategic Alliance Performance: A Meta-Analytic Structural Equation Model.}, volume={3}, number={2}, journal={ International Journal of Strategic Business Alliances.}, author={Isidor, R and Steinmetz, Holger and Schwens, C and Kabst, Rüdiger}, year={2014} }
LibreCat
2014 | Journal Article | LibreCat-ID: 5463
@article{Strohmeier_Kabst_2014, title={Configurations of e-HRM - An Empirical Exploration.}, volume={36}, number={4}, journal={Employee Relations.}, author={Strohmeier, S and Kabst, Rüdiger}, year={2014}, pages={333–353} }
LibreCat
2014 | Journal Article | LibreCat-ID: 5778
@article{Schnedler_Vanberg_2014, title={Playing hard to get: an economic rationale for crowding out of intrinsically motivated behavior}, journal={European Economic Review}, author={Schnedler, Wendelin and Vanberg, Christoph}, year={2014} }
LibreCat
| Files available
2014 | Conference Paper | LibreCat-ID: 46695
@inproceedings{Eggert_Münkhoff_Thiesbrummel_2014, title={Service transition: A viable option for manufacturing companies with declining financial performance?}, booktitle={43rd EMAC Annual Conference, Valencia}, author={Eggert, A. and Münkhoff, Eva and Thiesbrummel, C.}, year={2014} }
LibreCat
2014 | Conference Paper | LibreCat-ID: 46692
@inproceedings{Kanuri_Münkhoff_Scheer_2014, title={Service transition versus service infusion: Different pathways to success for service-oriented manufacturers?}, booktitle={ISBM 2014 Academic Conference, San Francisco, CA}, author={Kanuri, V. and Münkhoff, Eva and Scheer, L. K.}, year={2014} }
LibreCat
2014 | Conference Paper | LibreCat-ID: 46693
@inproceedings{Münkhoff_Eggert_Terho_Haas_Ulaga_2014, title={Salespersons’ solution crafting capability: A knowledge-based perspective}, booktitle={ISBM 2014 Academic Conference, San Francisco, CA}, author={Münkhoff, Eva and Eggert, A. and Terho, H. and Haas, A. and Ulaga, W.}, year={2014} }
LibreCat
2014 | Conference Paper | LibreCat-ID: 46694
@inproceedings{Eggert_Haas_Terho_Ulaga_Münkhoff_2014, title={Selling value in business markets: Why a powerful idea often fails}, booktitle={ISBM 2014 Academic Conference, San Francisco, CA}, author={Eggert, A. and Haas, A. and Terho, H. and Ulaga, W. and Münkhoff, Eva}, year={2014} }
LibreCat
2014 | Journal Article | LibreCat-ID: 41341
@article{Eggert_Hogreve_Ulaga_Münkhoff_2014, title={Revenue and Profit Implications of Industrial Service Strategies}, volume={17}, DOI={10.1177/1094670513485823}, number={1}, journal={Journal of Service Research}, publisher={SAGE Publications}, author={Eggert, Andreas and Hogreve, Jens and Ulaga, Wolfgang and Münkhoff, Eva}, year={2014}, pages={23–39} }
LibreCat
| DOI
2014 | Journal Article | LibreCat-ID: 4958
@article{Schneider_Eggert_2014, title={Embracing complex causality with the QCA method: An invitation}, number={1}, journal={Journal of Business Market Management}, author={Schneider, Martin and Eggert, Andreas}, year={2014}, pages={312--328} }
LibreCat
2014 | Journal Article | LibreCat-ID: 4957
@article{Wozny_Schneider_2014, title={A matter of degree: the continuing training gap for women in Europe}, number={2}, journal={Socio-Economic Review}, author={Wozny, Caroline and Schneider, Martin}, year={2014}, pages={353--379} }
LibreCat
2014 | Book | LibreCat-ID: 45719
@book{Steinhoff_2014, place={Wiesbaden}, title={Loyalitätswirkung des geschenkten bevorzugten Kundenstatus – Eine theoretische und empirisch-experimentelle Analyse}, DOI={10.1007/978-3-658-06357-3}, publisher={Springer Gabler}, author={Steinhoff, Lena}, year={2014} }
LibreCat
| DOI
2014 | Book Chapter | LibreCat-ID: 45735
@inbook{Eggert_Garnefeld_Steinhoff_2014, place={Karlsruhe}, title={How Profound Is the Allure of Endowed Status in Hierarchical Loyalty Programs?}, DOI={10.5445/KSP/1000038784/04}, booktitle={Customer & Service Systems, Special Issue: Customer Empowerment, 1 (1)}, publisher={KIT Scientific Publishing}, author={Eggert, A. and Garnefeld, I. and Steinhoff, Lena}, editor={Geyer-Schulz, A. and Meyer-Waarden, L.}, year={2014}, pages={31–36} }
LibreCat
| DOI
2014 | Book Chapter | LibreCat-ID: 45736
@inbook{Steinhoff_Palmatier_2014, place={Karlsruhe}, title={Three Perspectives for Making Loyalty Programs More Effective}, DOI={10.5445/KSP/1000038784/16}, booktitle={Customer & Service Systems, Special Issue: Customer Empowerment, 1 (1)}, publisher={KIT Scientific Publishing}, author={Steinhoff, Lena and Palmatier, R. W.}, editor={Geyer-Schulz, A. and Meyer-Waarden, L.}, year={2014}, pages={147–152} }
LibreCat
| DOI
2014 | Working Paper | LibreCat-ID: 45755
@book{Henderson_Steinhoff_Palmatier_2014, title={Consequences of Customer Engagement: How Customer Engagement Alters the Effects of Habit-, Dependence-, and Relationship-Based Intrinsic Loyalty, Marketing Science Institute (MSI) Working Paper Series.}, author={Henderson, C. M. and Steinhoff, Lena and Palmatier, R. W.}, year={2014}, pages={14–121} }
LibreCat
| Files available
2013 | Conference Abstract | LibreCat-ID: 21133
@inproceedings{Oertel_Thommes_Walgenbach_2013, title={Born in the GDR: Imprinting, Structural Inertia and the Survival Chances of Organizations}, DOI={10.5465/ambpp.2013.11642abstract}, booktitle={Academy of Management Annual Meeting Proceedings}, author={Oertel, Simon and Thommes, Kirsten and Walgenbach, Peter}, editor={Atinc, GucluEditor}, year={2013} }
LibreCat
| DOI
2013 | Conference Paper | LibreCat-ID: 7732
@inproceedings{Eggert_Thiesbrummel_Deutscher_2013, title={Can service innovations substitute or complement product innovations? The case of German industrial firms}, booktitle={Proceedings of the 20th International Product Development Management Conference}, author={Eggert, A and Thiesbrummel, C and Deutscher, C}, year={2013} }
LibreCat
2013 | Conference Paper | LibreCat-ID: 7733
@inproceedings{Eggert_Ulaga_Steiner_Backhaus_2013, title={Increasing Customers’ Willingness to Pay for Hybrid Offerings: The Impact of Price Presentation Formats}, booktitle={Proceedings of the 42nd European Marketing Academy (EMAC) Conference}, author={Eggert, A and Ulaga, W and Steiner, M and Backhaus, K}, year={2013} }
LibreCat
2013 | Conference Paper | LibreCat-ID: 7734
@inproceedings{Garnefeld_Münkhoff_Raum_2013, title={Threat and normative appeals to reduce product returns in online retailing – An effective marketing practice?}, booktitle={Proceedings of the 42nd European Marketing Academy (EMAC) Conference}, author={Garnefeld, I and Münkhoff, E and Raum, K}, year={2013} }
LibreCat
2013 | Conference Paper | LibreCat-ID: 7735
@inproceedings{Münkhoff_Garnefeld_Bruns_2013, title={How to prolong a sales promotion – Ex-post time extension versus reframing}, booktitle={roceedings of the 42nd European Marketing Academy (EMAC) Conference}, author={Münkhoff, E and Garnefeld, I and Bruns, A}, year={2013} }
LibreCat