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727 Publications
2022 | Conference Paper | LibreCat-ID: 45739
Garnefeld, I., Lena Steinhoff, and K. Küpper. “How Do I Tell Them? Analyzing Companies’ Provision of Rejection Reasons in Product Testing Programs.” In 2022 AMA Winter Marketing Educators’ Conference Proceedings, Las Vegas, 2022.
LibreCat
2022 | Conference Paper | LibreCat-ID: 45738
Becker, M., N. Wiegand, Lena Steinhoff, and K. Baidina. “The Role of Self-Rewarding Behavior in Cashback Loyalty Programs.” In Proceedings of the 51st European Marketing Academy (EMAC) Conference, Budapest., 2022.
LibreCat
2022 | Journal Article | LibreCat-ID: 51210
Tuisku, Outi, Rose-Marie Johansson-Pajala, Julia Amelie Hoppe, Satu Pekkarinen, Lea Hennala, Kirsten Thommes, Christine Gustafsson, and Helinä Melkas. “Assistant Nurses and Orientation to Care Robot Use in Three European Countries.” Behaviour & Information Technology 42, no. 6 (2022): 758–74. https://doi.org/10.1080/0144929x.2022.2042736.
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| DOI
2022 | Journal Article | LibreCat-ID: 46662
Akalan, R., A. Eggert, and Eva Böhm. “Strategic Emphasis on Service-Based Business Models during the Corona Crisis: Are Customer Solutions a Curse or Blessing for Manufacturing Firms?” Journal of Service Management Research 6, no. 1 (2022): 47–63.
LibreCat
2022 | Journal Article | LibreCat-ID: 46668
Eggert, A., L. Harrmann, and Eva Böhm. “Digital Technology Usage as a Driver of Servitization Paths in Manufacturing Industries.” EMAC Annual Conference, Budapest, Hungary, 2022.
LibreCat
2022 | Conference Paper | LibreCat-ID: 46669
Kessing, K., I. Garnefeld, and Eva Böhm. “Should Manufacturers Publish Online Reviews in Their Own Online Shops?” In EMAC Annual Conference, Budapest, Hungary, 2022.
LibreCat
2022 | Journal Article | LibreCat-ID: 46661
Akalan, R., Eva Böhm, and A. Eggert. “Servitization in the Manufacturing Industry: Where Do We Stand? Where Do We Come From?” Journal of Service Management Research 6, no. 3 (2022): 204–13.
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2022 | Journal Article | LibreCat-ID: 46634
Alavi, Sascha, Eva Böhm, Johannes Habel, Jan Wieseke, Christian Schmitz, and Felix Brüggemann. “The Ambivalent Role of Monetary Sales Incentives in Service Innovation Selling.” Journal of Product Innovation Management 39, no. 3 (2022): 445–63. https://doi.org/10.1111/jpim.12600.
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2022 | Journal Article | LibreCat-ID: 56160
Radermacher, Katharina, and Enja Marie Herdejürgen. “ Erkenntnisse von Arbeitgeberbewertungen: Potenzial von Atmosphäre und Arbeitsplätzen.” PERSONALquarterly 74, no. 1 (2022): 24–33.
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2022 | Report | LibreCat-ID: 56163
Radermacher, Katharina, and Enja Marie Herdejürgen. Erkenntnisse aus Arbeitgeberbewertungen: Das Potential von Arbeitsatmosphäre und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft. IBA-Studien. Wiesbaden: Industrieverband Büro und Arbeitswelt e.V. (IBA), 2022.
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2022 | Journal Article | LibreCat-ID: 44638
Hoppe, Julia Amelie, Outi Tuisku, Rose-Marie Johansson-Pajala, Satu Pekkarinen, Lea Hennala, Christine Gustafsson, Helinä Melkas, and Kirsten Thommes. “When Do Individuals Choose Care Robots over a Human Caregiver? Insights from a Laboratory Experiment on Choices under Uncertainty.” Computers in Human Behavior Reports 9 (2022). https://doi.org/10.1016/j.chbr.2022.100258.
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2022 | Journal Article | LibreCat-ID: 46660
Böhm, Eva, A. Eggert, I. Garnefeld, H. Holzmüller, T Schaefers, Lena Steinhoff, and D. Woisetschläger. “Exploring the Customer Journey of Voice Commerce: A Research Agenda.” SMR - Journal of Service Management Research 6, no. 4 (2022): 216–31.
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2022 | Conference Paper | LibreCat-ID: 34283
Gutt, Jana Kim, and Kirsten Thommes. “Speaking of Performance: Evaluating Team Members’ Performance with Open-Ended Audio Comments.” In Academy of Management Proceedings, 2022. https://doi.org/10.5465/AMBPP.2022.16394abstract.
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2021 | Dissertation | LibreCat-ID: 24886
Straaten, Dirk van. Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics, 2021. https://doi.org/10.17619/UNIPB/1-1189 .
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2021 | Book Chapter | LibreCat-ID: 24371
Krebs, Benjamin, and Marius Claus Wehner. “The Relationship between Talent Management and Individual and Organizational Performance.” In The Routledge Companion to Talent Management, edited by Ibraiz Tarique, 539–55. New York, NY: Routledge, 2021.
LibreCat
2021 | Book Chapter | LibreCat-ID: 24375
Wach, Bernhard, Benjamin Krebs, and Rüdiger Kabst. “HR-Manager Als Intrapreneure.” In HR-Trends 2021, edited by K. Schwuchow and J. Gutmann. Freiburg: Haufe-Lexware, 2021.
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2021 | Journal Article | LibreCat-ID: 24456 | 
Rohlfing, Katharina J., Philipp Cimiano, Ingrid Scharlau, Tobias Matzner, Heike M. Buhl, Hendrik Buschmeier, Elena Esposito, et al. “Explanation as a Social Practice: Toward a Conceptual Framework for the Social Design of AI Systems.” IEEE Transactions on Cognitive and Developmental Systems 13, no. 3 (2021): 717–28. https://doi.org/10.1109/tcds.2020.3044366.
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2021 | Journal Article | LibreCat-ID: 45724
Henderson, C. M., Lena Steinhoff, C. M. Harmeling, and R. W. Palmatier. “Customer Inertia Marketing.” Journal of the Academy of Marketing Science 49, no. 2 (2021): 350–73. http://dx.doi.org/10.1007/s11747-020-00744-0.
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| DOI
2021 | Journal Article | LibreCat-ID: 45725
Kim, J. J., Lena Steinhoff, and R. W. Palmatier. “An Emerging Theory of Loyalty Program Dynamics.” Journal of the Academy of Marketing Science 49, no. 1 (2021): 71–95. https://doi.org/10.1007/s11747-020-00719-1.
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| DOI
2021 | Journal Article | LibreCat-ID: 45722
Steinhoff, Lena, and R. W. Palmatier. “Commentary: Opportunities and Challenges of Technology in Relationship Marketing.” Australasian Marketing Journal 29, no. 2 (2021): 111–17. https://doi.org/10.1016/j.ausmj.2020.07.003.
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| DOI
2021 | Journal Article | LibreCat-ID: 45723
Steinhoff, Lena, and M. M. Zondag. “Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages.” Journal of Business Research 129 (2021): 70–82. https://doi.org/10.1016/j.jbusres.2021.02.016.
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2021 | Conference Paper | LibreCat-ID: 45741
Alberternst, B., Lena Steinhoff, A. Eggert, and M. Giesler. “Consumer Solidarity: A Social-System Perspective on the Glue That Holds Society Together.” In 2021 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg, 2021.
LibreCat
2021 | Conference Paper | LibreCat-ID: 45740
Alberternst, B., A. Eggert, Lena Steinhoff, and M. Giesler. “Understanding and Measuring Consumer Solidarity as a Collective Bond.” In Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid, 2021.
LibreCat
2021 | Journal Article | LibreCat-ID: 17860
Beverungen, Daniel, Dennis Kundisch, and Nancy Wünderlich. “Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers.” Journal of Service Management 32, no. 4 (2021): 507–32. https://doi.org/10.1108/JOSM-03-2020-0066.
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| DOI
2021 | Journal Article | LibreCat-ID: 21289
Kaimann, Daniel, Ilka Tanneberg, and Joe Cox. “‘I Will Survive’: Online Streaming and the Chart Survival of Music Tracks.” Managerial and Decision Economics 42, no. 1 (2021): 3–20. https://doi.org/10.1002/mde.3226.
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| DOI
2021 | Conference Paper | LibreCat-ID: 46670
Harrmann, L., Eva Böhm, and A. Eggert. “Exploring the Paths towards Service Growth in Manufacturing Companies.” In 2021 AMA Winter Academic Conference, 2021.
LibreCat
2021 | Journal Article | LibreCat-ID: 41338
Salonen, Anna, Harri Terho, Eva Böhm, Ari Virtanen, and Risto Rajala. “Engaging a Product-Focused Sales Force in Solution Selling: Interplay of Individual- and Organizational-Level Conditions.” Journal of the Academy of Marketing Science 49, no. 1 (2021): 139–63. https://doi.org/10.1007/s11747-020-00729-z.
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| DOI
2021 | Journal Article | LibreCat-ID: 41337
Garnefeld, Ina, Tabea Krah, Eva Böhm, and Dwayne D. Gremler. “Online Reviews Generated through Product Testing: Can More Favorable Reviews Be Enticed with Free Products?” Journal of the Academy of Marketing Science 49, no. 4 (2021): 703–22. https://doi.org/10.1007/s11747-021-00770-6.
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| DOI
2021 | Journal Article | LibreCat-ID: 46635
Schaefers, Tobias, Stefan Ruffer, and Eva Böhm. “Outcome-Based Contracting from the Customers’ Perspective: A Means-End Chain Analytical Exploration.” Industrial Marketing Management 93 (2021): 466–81. https://doi.org/10.1016/j.indmarman.2020.06.002.
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2020 | Conference Paper | LibreCat-ID: 24373
Krebs, Benjamin. “Antecedents and Performance Consequences of High-Potential Scheme Use.” In Academy of Management Proceedings, Vol. 1, 2020.
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2020 | Journal Article | LibreCat-ID: 21126
Pekkarinen, Satu, Lea Hennala, Outi Tuisku, Christine Gustafsson, Rose-Marie Johansson-Pajala, Kirsten Thommes, Julia Amelie Hoppe, and Helinä Melkas. “Care Robots in Society: Knowledge and Orientation Needs.” Gerontechnology, 2020. https://doi.org/10.4017/gt.2020.19.s.69664.
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| DOI
2020 | Journal Article | LibreCat-ID: 21127
Johansson-Pajala, Rose-Marie, Kirsten Thommes, Julia Amelie Hoppe, Outi Tuisku, Lea Hennala, Satu Pekkarinen, Helinä Melkas, and Christine Gustafsson. “The Need for Care Robot Orientation in Elder Care Services.” Gerontechnology, 2020. https://doi.org/10.4017/gt.2020.19.s.69574.
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| DOI
2020 | Journal Article | LibreCat-ID: 21287
Kaimann, Daniel. “Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets.” Sustainability 12, no. 15 (2020). https://doi.org/10.3390/su12156185.
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2020 | Journal Article | LibreCat-ID: 17361
Johansson-Pajala, Rose-Marie, Kirsten Thommes, Julia Amelie Hoppe, Outi Tuisku, Lea Hennala, Satu Pekkarinen, Helina Melkas, and Christine Gustafsson. “Care Robot Orientation: What, Who and How? Potential Users` Perceptions.” International Journal of Social Robotics, 2020, 1–15. https://doi.org/10.1007/s12369-020-00619-y.
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2020 | Journal Article | LibreCat-ID: 17366
Hoppe, Julia Amelie, Rose-Marie Johansson-Pajala, Christine Gustafsson, Helinä Melkas, Outi Tusku, Satu Pekkarinen, and Lea Hennala. “Technologieorientierung zu Assistenzrobotik – Welche Akzeptanz besteht bei der Einführung von Assistenzrobotik für die Pflege älterer Menschen?” Industrie 4.0 Management 2 (n.d.).
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2020 | Book Chapter | LibreCat-ID: 17367 |
Hoppe, Julia Amelie, Rose-Marie Johansson-Pajala, Christine Gustafsson, Helinä Melkas, Outi Tusku, Satu Pekkarinen, Lea Hennala, and Kirsten Thommes. “Assistive Robots in Care: Expectations and Perceptions of Older People.” In Aging between Participation and Simulation - Ethical Dimensions of Socially Assistive Technologies in Elderly Care , edited by Joschka Haltaufderheide, Johanna Hovemann, and Jochen Vollmann, 139–56. Berlin / Boston: De Gruyter, 2020. https://doi.org/10.1515/9783110677485-009.
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2020 | Journal Article | LibreCat-ID: 20882
Hoffmann, Christin, and Kirsten Thommes. “Can Digital Feedback Increase Employee Performance and Energy Efficiency in Firms? Evidence from a Field Experiment.” Journal of Economic Behavior & Organization, 2020, 49–65. https://doi.org/10.1016/j.jebo.2020.09.034.
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2020 | Journal Article | LibreCat-ID: 20883
Grund, Christian, Christine Harbring, Kirsten Thommes, and Katja Rebecca Tilkes. “Decisions on Extending Group Membership—Evidence from a Public Good Experiment.” Games, 2020. https://doi.org/10.3390/g11040061.
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| DOI
2020 | Journal Article | LibreCat-ID: 4627
Kaimann, Daniel. “Ancillary Market Signaling: A Two-Stage Model of Economic Reputation on Ancillary Market Success.” Applied Economics Letters 27, no. 16 (2020): 1366–70. https://doi.org/10.1080/13504851.2019.1683136.
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2020 | Conference Paper | LibreCat-ID: 16116
Purrmann, Maren, and Nancy Wünderlich. “How to Build Trust on Peer-to-Peer Platforms: An Investigation of the Antecedents of Peer and Platform Trust.” In Proceedings of the 2020 AMA Winter Academic Conference, 2020.
LibreCat
2020 | Journal Article | LibreCat-ID: 21128
Thommes, Kirsten, Rose-Marie Johansson-Pajala, Christine Gustaffson, Satu Pekkarinen, Outi Tuisku, Lea Hennala, Helinä Melkas, and Julia Amelie Hoppe. “Trust Development in Care Robots by Opinion Leader in the Society.” Gerontechnology, 2020. https://doi.org/10.4017/gt.2020.19.s.70024.4.
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2020 | Journal Article | LibreCat-ID: 17854
Goldbach, Carina, Christin Hoffmann, Julia Amelie Hoppe, Thomas Pitz, and Kirsten Thommes. “The Fast and the Furious—An Experimental Investigation of the Pace of Life and Risky Speed Choice in Traffic.” PloS ONE 15, no. 7 (2020). https://doi.org/10.1371/journal.pone.0236589.
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2020 | Journal Article | LibreCat-ID: 17857
Pekkarinen, Satu, Lea Hennala, Outi Tuisku, Christine Gustafsson, Rose-Marie Johansson-Pajala, Kirsten Thommes, Julia Amelie Hoppe, and Helina Melkas. “Embedding Care Robots into Society and Practice: Socio-Technical Considerations.” Futures 122 (2020). https://doi.org/10.1016/j.futures.2020.102593.
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2020 | Journal Article | LibreCat-ID: 17862
Schlangenotto, Darius, Wendelin Schnedler, and Radovan Vadovic. “Against All Odds: Tentative Steps Toward Efficient Information Sharing in Groups.” Games 11, no. 3 (2020): 1--24.
LibreCat
2020 | Journal Article | LibreCat-ID: 18236
Schnedler, Wendelin, and Nina Lucia Stephan. “Revisiting a Remedy Against Chains of Unkindness.” Schmalenbach Business Review, 2020, 347–64. https://doi.org/10.1007/s41464-020-00090-2.
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2020 | Book Chapter | LibreCat-ID: 42780
Schneider, Martin. “Gier und andere Tugenden: Widersprüchliche Bewertungen der Marktwirtschaft in Oliver Stones Wall Street.” In Erzähltes Geld Finanzmärkte und Krisen in Literatur, Film und Medien, edited by Karsten Becker, 243–54, 2020.
LibreCat
2020 | Book Chapter | LibreCat-ID: 18905
Schneider, Martin. “Urbane Arbeitsparadiese gestern und heute.” In Urbane Kulturen und Räume Intermedial, edited by Claudia Öhlschläger, 209–21, 2020.
LibreCat
2020 | Book Chapter | LibreCat-ID: 20295
Schneider, Martin, and Simon Eisele. “Personalwirtschaft.” In Handbuch Gestaltung Digitaler Und Vernetzter Arbeitswelten, 303–22. Springer, 2020.
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2020 | Conference Paper | LibreCat-ID: 24330
Knorr, Karin, Thorsten Fabian Auer, and Kirsten Thommes. “Is Corruption Imprinted? A Study on Preconditions of Corruption in Post-Communist Countries.” In Academy of Management Proceedings, Vol. 2020, 2020. https://doi.org/10.5465/AMBPP.2020.16489.abstract.
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| DOI
2020 | Journal Article | LibreCat-ID: 21369
Protte, Marius, René Fahr, and Daniel E. Quevedo. “Behavioral Economics for Human-in-the-Loop Control Systems Design: Overconfidence and the Hot Hand Fallacy.” IEEE Control Systems Magazine 40, no. 6 (2020): 57–76. https://doi.org/10.1109/MCS.2020.3019723.
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