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727 Publications
2023 | Journal Article | LibreCat-ID: 45720
Customer Engagement in International Markets
L. Steinhoff, J. (S. ) Liu, X. Li, R.W. Palmatier, Journal of International Marketing 31 (2023) 1–31.
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| DOI
L. Steinhoff, J. (S. ) Liu, X. Li, R.W. Palmatier, Journal of International Marketing 31 (2023) 1–31.
2022 | Dissertation | LibreCat-ID: 30201
Governance and Reputation in the Market for Experience Goods
P. Fanasch, Governance and Reputation in the Market for Experience Goods, 2022.
LibreCat
| DOI
P. Fanasch, Governance and Reputation in the Market for Experience Goods, 2022.
2022 | Journal Article | LibreCat-ID: 30341
Anonymity and Self-Expression in Online Rating Systems - An Experimental Analysis
B. Hoyer, D. van Straaten, Journal of Behavioral and Experimental Economics 98 (2022) 101869.
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B. Hoyer, D. van Straaten, Journal of Behavioral and Experimental Economics 98 (2022) 101869.
2022 | Journal Article | LibreCat-ID: 32266
Perception of Society’s Trust in Care Robots by Public Opinion Leaders
J.A. Hoppe, H. Melkas, S. Pekkarinen, O. Tuisku, L. Hennala, R.-M. Johansson-Pajala, C. Gustafsson, K. Thommes, International Journal of Human–Computer Interaction (2022) 1–17.
LibreCat
| DOI
J.A. Hoppe, H. Melkas, S. Pekkarinen, O. Tuisku, L. Hennala, R.-M. Johansson-Pajala, C. Gustafsson, K. Thommes, International Journal of Human–Computer Interaction (2022) 1–17.
2022 | Journal Article | LibreCat-ID: 32267
Perception of Society’s Trust in Care Robots by Public Opinion Leaders
J.A. Hoppe, H. Melkas, S. Pekkarinen, O. Tuisku, L. Hennala, R.-M. Johansson-Pajala, C. Gustafsson, K. Thommes, International Journal of Human–Computer Interaction (2022) 1–17.
LibreCat
| DOI
J.A. Hoppe, H. Melkas, S. Pekkarinen, O. Tuisku, L. Hennala, R.-M. Johansson-Pajala, C. Gustafsson, K. Thommes, International Journal of Human–Computer Interaction (2022) 1–17.
2022 | Book Chapter | LibreCat-ID: 32272
Losing What You Never Had
A. Akkerman, K. Manevska, K. Thommes, R. Sluiter, in: Employment Relations as Networks, Routledge, New York, 2022.
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A. Akkerman, K. Manevska, K. Thommes, R. Sluiter, in: Employment Relations as Networks, Routledge, New York, 2022.
2022 | Journal Article | LibreCat-ID: 34044
Clear Roads and Dirty Air? Indirect effects of reduced private traffic congestion on emissions from heavy traffic
C. Hoffmann, K. Thommes, Journal of Cleaner Production (2022).
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| DOI
C. Hoffmann, K. Thommes, Journal of Cleaner Production (2022).
2022 | Journal Article | LibreCat-ID: 34045
Clear Roads and Dirty Air? Indirect effects of reduced private traffic congestion on emissions from heavy traffic
C. Hoffmann, K. Thommes, Journal of Cleaner Production (2022).
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| DOI
C. Hoffmann, K. Thommes, Journal of Cleaner Production (2022).
2022 | Journal Article | LibreCat-ID: 32857
Speaking of Performance: Evaluating Team Members’ Performance with Open-Ended Audio Comments
J.K. Gutt, K. Thommes, Academy of Management Proceedings 2022 (2022).
LibreCat
| DOI
J.K. Gutt, K. Thommes, Academy of Management Proceedings 2022 (2022).
2022 | Journal Article | LibreCat-ID: 33692
Who has the future in mind? Gender, time perspectives, and pro-environmental behaviour
C. Hoffmann, J.A. Hoppe, N. Ziemann, Environmental Research Letters 17 (2022).
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| DOI
C. Hoffmann, J.A. Hoppe, N. Ziemann, Environmental Research Letters 17 (2022).
2022 | Journal Article | LibreCat-ID: 34046
Seizing the Opportunity for Automation—How Traffic Density Determines Truck Drivers' Use of Cruise Control
C. Hoffmann, K. Thommes, IEEE Transactions on Human-Machine Systems (2022) 1–11.
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| DOI
C. Hoffmann, K. Thommes, IEEE Transactions on Human-Machine Systems (2022) 1–11.
2022 | Journal Article | LibreCat-ID: 42782
Erkenntnisse aus Arbeitgeberbewertungen – Potenzial von Atmosphäre und Arbeitsplätzen.
K. Radermacher, E.M. Herdejürgen, PERSONALquarterly (2022) 24–33.
LibreCat
K. Radermacher, E.M. Herdejürgen, PERSONALquarterly (2022) 24–33.
2022 | Journal Article | LibreCat-ID: 34281 | 
Long‐term effects of institutional conditions on perceived corruption – A study on organizational imprinting in post‐communist countries
T.F. Auer, K. Knorr, K. Thommes, Business Ethics, the Environment & Responsibility 32 (2022) 478–497.
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T.F. Auer, K. Knorr, K. Thommes, Business Ethics, the Environment & Responsibility 32 (2022) 478–497.
2022 | Journal Article | LibreCat-ID: 44529 |
Die Wirksamkeit von Lernzielen für Studienleistungen – eine experimentelle Studie
T.F. Auer, die hochschullehre 8 (2022) 662–675.
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T.F. Auer, die hochschullehre 8 (2022) 662–675.
2022 | Conference Paper | LibreCat-ID: 33957
AI-Based Assistance System for Manufacturing
S. Deppe, L. Brandt, M. Brünninghaus, J. Papenkordt, S. Heindorf, G. Tschirner-Vinke, (2022).
LibreCat
| Files available
| DOI
S. Deppe, L. Brandt, M. Brünninghaus, J. Papenkordt, S. Heindorf, G. Tschirner-Vinke, (2022).
2022 | Conference Paper | LibreCat-ID: 34282
AI-Based Assistance System for Manufacturing
S. Deppe, L. Brandt, M. Brunninghaus, J. Papenkordt, S. Heindorf, G. Tschirner-Vinke, in: 2022 IEEE 27th International Conference on Emerging Technologies and Factory Automation (ETFA), IEEE, 2022.
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| DOI
S. Deppe, L. Brandt, M. Brunninghaus, J. Papenkordt, S. Heindorf, G. Tschirner-Vinke, in: 2022 IEEE 27th International Conference on Emerging Technologies and Factory Automation (ETFA), IEEE, 2022.
2022 | Book Chapter | LibreCat-ID: 34466
Determinants of Trust in Smart Technologies
J. Papenkordt, K. Thommes, in: Human-Technology Interaction, Springer International Publishing, Cham, 2022.
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| DOI
J. Papenkordt, K. Thommes, in: Human-Technology Interaction, Springer International Publishing, Cham, 2022.
2022 | Special Issue | LibreCat-ID: 49215
Erkenntnisse aus Arbeitgeberbewertungen: Das Potential von Arbeitsatmosphäre und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft
K. Radermacher, E. Herdejürgen, eds., Erkenntnisse aus Arbeitgeberbewertungen: Das Potential von Arbeitsatmosphäre und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft, Industrieverband Büro und Arbeitswelt e. V. , 2022.
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K. Radermacher, E. Herdejürgen, eds., Erkenntnisse aus Arbeitgeberbewertungen: Das Potential von Arbeitsatmosphäre und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft, Industrieverband Büro und Arbeitswelt e. V. , 2022.
2022 | Journal Article | LibreCat-ID: 34154 |
Same Different but not Same Same: Ethnic Discrimination in Application Procedures in the German Public Sector
T.F. Auer, H. Ekemen, C. Hagedorn, C. Heise, C. Rese, Empirical Economics Letters 21 (2022) 47–55.
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T.F. Auer, H. Ekemen, C. Hagedorn, C. Heise, C. Rese, Empirical Economics Letters 21 (2022) 47–55.
2022 | Journal Article | LibreCat-ID: 32397
Betriebliche Gesundheitsförderung: Ein leeres Versprechen?
T.F. Auer, L. Sennefelder, H. Meier, Public Health Forum 30 (2022) 214–216.
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| DOI
T.F. Auer, L. Sennefelder, H. Meier, Public Health Forum 30 (2022) 214–216.
2022 | Journal Article | LibreCat-ID: 42776
Identification of Human and Organizational Key Design Factors for Digital Maturity – A Fuzzy-Set Qualitative Comparative Analysis
M. Schneider, T.D. Hellweg, J.S. Menzefricke, Proceedings of the Design Society 2 (2022) 791–800.
LibreCat
| DOI
M. Schneider, T.D. Hellweg, J.S. Menzefricke, Proceedings of the Design Society 2 (2022) 791–800.
2022 | Report | LibreCat-ID: 45668
Künstliche Intelligenz in der industriellen Arbeitswelt
J. Papenkordt, S. Gabriel, K. Thommes, R. Dumitrescu, Künstliche Intelligenz in Der Industriellen Arbeitswelt, Kompetenzzentrum Arbeitswelt.Plus, 2022.
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| DOI
J. Papenkordt, S. Gabriel, K. Thommes, R. Dumitrescu, Künstliche Intelligenz in Der Industriellen Arbeitswelt, Kompetenzzentrum Arbeitswelt.Plus, 2022.
2022 | Journal Article | LibreCat-ID: 44637
When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty
J.A. Hoppe, O. Tuisku, R.-M. Johansson-Pajala, S. Pekkarinen, L. Hennala, C. Gustafsson, H. Melkas, K. Thommes, Computers in Human Behavior Reports 9 (2022).
LibreCat
| DOI
J.A. Hoppe, O. Tuisku, R.-M. Johansson-Pajala, S. Pekkarinen, L. Hennala, C. Gustafsson, H. Melkas, K. Thommes, Computers in Human Behavior Reports 9 (2022).
2022 | Journal Article | LibreCat-ID: 34191
Since Albert and Whetten: the dissemination of Albert and Whetten’s conceptualization of organizational identity
K. Knorr, F. Hein-Pensel, Management Review Quarterly (2022).
LibreCat
| DOI
K. Knorr, F. Hein-Pensel, Management Review Quarterly (2022).
2022 | Journal Article | LibreCat-ID: 34295
When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty
J.A. Hoppe, O. Tuisku, R.-M. Johansson-Pajala, S. Pekkarinen, L. Hennala, C. Gustafsson, H. Melkas, K. Thommes, Computers in Human Behavior Reports (2022).
LibreCat
| DOI
J.A. Hoppe, O. Tuisku, R.-M. Johansson-Pajala, S. Pekkarinen, L. Hennala, C. Gustafsson, H. Melkas, K. Thommes, Computers in Human Behavior Reports (2022).
2022 | Journal Article | LibreCat-ID: 44636
When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty
J.A. Hoppe, O. Tuisku, R.-M. Johansson-Pajala, S. Pekkarinen, L. Hennala, C. Gustafsson, H. Melkas, K. Thommes, Computers in Human Behavior Reports 9 (2022).
LibreCat
| DOI
J.A. Hoppe, O. Tuisku, R.-M. Johansson-Pajala, S. Pekkarinen, L. Hennala, C. Gustafsson, H. Melkas, K. Thommes, Computers in Human Behavior Reports 9 (2022).
2022 | Journal Article | LibreCat-ID: 32273
Perception of Society’s Trust in Care Robots by Public Opinion Leaders
J.A. Hoppe, H. Melkas, S. Pekkarinen, O. Tuisku, L. Hennala, R.-M. Johansson-Pajala, C. Gustafsson, K. Thommes, International Journal of Human–Computer Interaction (2022) 1–17.
LibreCat
| DOI
J.A. Hoppe, H. Melkas, S. Pekkarinen, O. Tuisku, L. Hennala, R.-M. Johansson-Pajala, C. Gustafsson, K. Thommes, International Journal of Human–Computer Interaction (2022) 1–17.
2022 | Journal Article | LibreCat-ID: 34473 |
The broken chain: Evidence against emotionally driven upstream indirect reciprocity
W. Schnedler, Games and Economic Behavior 136 (2022) 542–558.
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W. Schnedler, Games and Economic Behavior 136 (2022) 542–558.
2022 | Journal Article | LibreCat-ID: 45721
Commentaries on Relationship Marketing: The Present and Future of Customer Relationships in Services
L. Steinhoff, R.W. Palmatier, K.D. Martin, G. Fox, C.M. Henderson, J.K. Saint Clair, S. Yan, J.-Y. Lee, T. Perko, C.M. Harmeling, Journal of Service Management Research 6 (2022) 2–27.
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| DOI
L. Steinhoff, R.W. Palmatier, K.D. Martin, G. Fox, C.M. Henderson, J.K. Saint Clair, S. Yan, J.-Y. Lee, T. Perko, C.M. Harmeling, Journal of Service Management Research 6 (2022) 2–27.
2022 | Conference Paper | LibreCat-ID: 45737
Theorizing Marketplace Solidarity Systems: From Consumer–Firm Dyads to Structures of Mutual Support
B. Alberternst, L. Steinhoff, A. Eggert, M. Giesler, in: 2022 AMA Summer Marketing Educators’ Conference Proceedings, Chicago, 2022.
LibreCat
B. Alberternst, L. Steinhoff, A. Eggert, M. Giesler, in: 2022 AMA Summer Marketing Educators’ Conference Proceedings, Chicago, 2022.
2022 | Conference Paper | LibreCat-ID: 45739
How Do I Tell Them? Analyzing Companies' Provision of Rejection Reasons in Product Testing Programs
I. Garnefeld, L. Steinhoff, K. Küpper, in: 2022 AMA Winter Marketing Educators’ Conference Proceedings, Las Vegas, 2022.
LibreCat
I. Garnefeld, L. Steinhoff, K. Küpper, in: 2022 AMA Winter Marketing Educators’ Conference Proceedings, Las Vegas, 2022.
2022 | Conference Paper | LibreCat-ID: 45738
The Role of Self-Rewarding Behavior in Cashback Loyalty Programs
M. Becker, N. Wiegand, L. Steinhoff, K. Baidina, in: Proceedings of the 51st European Marketing Academy (EMAC) Conference, Budapest., 2022.
LibreCat
M. Becker, N. Wiegand, L. Steinhoff, K. Baidina, in: Proceedings of the 51st European Marketing Academy (EMAC) Conference, Budapest., 2022.
2022 | Journal Article | LibreCat-ID: 51210
Assistant nurses and orientation to care robot use in three European countries
O. Tuisku, R.-M. Johansson-Pajala, J.A. Hoppe, S. Pekkarinen, L. Hennala, K. Thommes, C. Gustafsson, H. Melkas, Behaviour & Information Technology 42 (2022) 758–774.
LibreCat
| DOI
O. Tuisku, R.-M. Johansson-Pajala, J.A. Hoppe, S. Pekkarinen, L. Hennala, K. Thommes, C. Gustafsson, H. Melkas, Behaviour & Information Technology 42 (2022) 758–774.
2022 | Journal Article | LibreCat-ID: 46662
Strategic emphasis on service-based business models during the corona crisis: Are customer solutions a curse or blessing for manufacturing firms?
R. Akalan, A. Eggert, E. Böhm, Journal of Service Management Research 6 (2022) 47–63.
LibreCat
R. Akalan, A. Eggert, E. Böhm, Journal of Service Management Research 6 (2022) 47–63.
2022 | Journal Article | LibreCat-ID: 46668
Digital technology usage as a driver of servitization paths in manufacturing industries
A. Eggert, L. Harrmann, E. Böhm, EMAC Annual Conference, Budapest, Hungary (2022).
LibreCat
A. Eggert, L. Harrmann, E. Böhm, EMAC Annual Conference, Budapest, Hungary (2022).
2022 | Conference Paper | LibreCat-ID: 46669
Should manufacturers publish online reviews in their own online shops?
K. Kessing, I. Garnefeld, E. Böhm, in: EMAC Annual Conference, Budapest, Hungary, 2022.
LibreCat
K. Kessing, I. Garnefeld, E. Böhm, in: EMAC Annual Conference, Budapest, Hungary, 2022.
2022 | Journal Article | LibreCat-ID: 46661
Servitization in the manufacturing industry: Where do we stand? Where do we come from?
R. Akalan, E. Böhm, A. Eggert, Journal of Service Management Research 6 (2022) 204–213.
LibreCat
R. Akalan, E. Böhm, A. Eggert, Journal of Service Management Research 6 (2022) 204–213.
2022 | Journal Article | LibreCat-ID: 46634
The ambivalent role of monetary sales incentives in service innovation selling
S. Alavi, E. Böhm, J. Habel, J. Wieseke, C. Schmitz, F. Brüggemann, Journal of Product Innovation Management 39 (2022) 445–463.
LibreCat
| DOI
S. Alavi, E. Böhm, J. Habel, J. Wieseke, C. Schmitz, F. Brüggemann, Journal of Product Innovation Management 39 (2022) 445–463.
2022 | Journal Article | LibreCat-ID: 56160
Erkenntnisse von Arbeitgeberbewertungen: Potenzial von Atmosphäre und Arbeitsplätzen
K. Radermacher, E.M. Herdejürgen, PERSONALquarterly 74 (2022) 24–33.
LibreCat
K. Radermacher, E.M. Herdejürgen, PERSONALquarterly 74 (2022) 24–33.
2022 | Report | LibreCat-ID: 56163
Erkenntnisse aus Arbeitgeberbewertungen: Das Potential von Arbeitsatmosphäre und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft
K. Radermacher, E.M. Herdejürgen, Erkenntnisse aus Arbeitgeberbewertungen: Das Potential von Arbeitsatmosphäre und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft, Industrieverband Büro und Arbeitswelt e.V. (IBA), Wiesbaden, 2022.
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K. Radermacher, E.M. Herdejürgen, Erkenntnisse aus Arbeitgeberbewertungen: Das Potential von Arbeitsatmosphäre und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft, Industrieverband Büro und Arbeitswelt e.V. (IBA), Wiesbaden, 2022.
2022 | Journal Article | LibreCat-ID: 44638
When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty
J.A. Hoppe, O. Tuisku, R.-M. Johansson-Pajala, S. Pekkarinen, L. Hennala, C. Gustafsson, H. Melkas, K. Thommes, Computers in Human Behavior Reports 9 (2022).
LibreCat
| DOI
J.A. Hoppe, O. Tuisku, R.-M. Johansson-Pajala, S. Pekkarinen, L. Hennala, C. Gustafsson, H. Melkas, K. Thommes, Computers in Human Behavior Reports 9 (2022).
2022 | Journal Article | LibreCat-ID: 46660
Exploring the customer journey of voice commerce: A research agenda
E. Böhm, A. Eggert, I. Garnefeld, H. Holzmüller, T. Schaefers, L. Steinhoff, D. Woisetschläger, SMR - Journal of Service Management Research 6 (2022) 216–231.
LibreCat
E. Böhm, A. Eggert, I. Garnefeld, H. Holzmüller, T. Schaefers, L. Steinhoff, D. Woisetschläger, SMR - Journal of Service Management Research 6 (2022) 216–231.
2022 | Conference Paper | LibreCat-ID: 34283
Speaking of Performance: Evaluating Team Members’ Performance with Open-Ended Audio Comments
J.K. Gutt, K. Thommes, in: Academy of Management Proceedings, 2022.
LibreCat
| DOI
J.K. Gutt, K. Thommes, in: Academy of Management Proceedings, 2022.
2021 | Dissertation | LibreCat-ID: 24886
Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics
D. van Straaten, Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics, 2021.
LibreCat
| DOI
D. van Straaten, Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics, 2021.
2021 | Book Chapter | LibreCat-ID: 24371
The relationship between talent management and individual and organizational performance
B. Krebs, M.C. Wehner, in: I. Tarique (Ed.), The Routledge Companion to Talent Management, Routledge, New York, NY, 2021, pp. 539–555.
LibreCat
B. Krebs, M.C. Wehner, in: I. Tarique (Ed.), The Routledge Companion to Talent Management, Routledge, New York, NY, 2021, pp. 539–555.
2021 | Book Chapter | LibreCat-ID: 24375
HR-Manager als Intrapreneure
B. Wach, B. Krebs, R. Kabst, in: K. Schwuchow, J. Gutmann (Eds.), HR-Trends 2021, Haufe-Lexware, Freiburg, 2021.
LibreCat
B. Wach, B. Krebs, R. Kabst, in: K. Schwuchow, J. Gutmann (Eds.), HR-Trends 2021, Haufe-Lexware, Freiburg, 2021.
2021 | Journal Article | LibreCat-ID: 24456 |
Explanation as a Social Practice: Toward a Conceptual Framework for the Social Design of AI Systems
K.J. Rohlfing, P. Cimiano, I. Scharlau, T. Matzner, H.M. Buhl, H. Buschmeier, E. Esposito, A. Grimminger, B. Hammer, R. Haeb-Umbach, I. Horwath, E. Hüllermeier, F. Kern, S. Kopp, K. Thommes, A.-C. Ngonga Ngomo, C. Schulte, H. Wachsmuth, P. Wagner, B. Wrede, IEEE Transactions on Cognitive and Developmental Systems 13 (2021) 717–728.
LibreCat
| Files available
| DOI
K.J. Rohlfing, P. Cimiano, I. Scharlau, T. Matzner, H.M. Buhl, H. Buschmeier, E. Esposito, A. Grimminger, B. Hammer, R. Haeb-Umbach, I. Horwath, E. Hüllermeier, F. Kern, S. Kopp, K. Thommes, A.-C. Ngonga Ngomo, C. Schulte, H. Wachsmuth, P. Wagner, B. Wrede, IEEE Transactions on Cognitive and Developmental Systems 13 (2021) 717–728.
2021 | Journal Article | LibreCat-ID: 45724
Customer Inertia Marketing
C.M. Henderson, L. Steinhoff, C.M. Harmeling, R.W. Palmatier, Journal of the Academy of Marketing Science 49 (2021) 350–373.
LibreCat
| DOI
C.M. Henderson, L. Steinhoff, C.M. Harmeling, R.W. Palmatier, Journal of the Academy of Marketing Science 49 (2021) 350–373.
2021 | Journal Article | LibreCat-ID: 45725
An Emerging Theory of Loyalty Program Dynamics
J.J. Kim, L. Steinhoff, R.W. Palmatier, Journal of the Academy of Marketing Science 49 (2021) 71–95.
LibreCat
| DOI
J.J. Kim, L. Steinhoff, R.W. Palmatier, Journal of the Academy of Marketing Science 49 (2021) 71–95.
2021 | Journal Article | LibreCat-ID: 45722
Commentary: Opportunities and Challenges of Technology in Relationship Marketing
L. Steinhoff, R.W. Palmatier, Australasian Marketing Journal 29 (2021) 111–117.
LibreCat
| DOI
L. Steinhoff, R.W. Palmatier, Australasian Marketing Journal 29 (2021) 111–117.