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706 Publications
2022 | Report | LibreCat-ID: 45668
Künstliche Intelligenz in der industriellen Arbeitswelt
J. Papenkordt, S. Gabriel, K. Thommes, R. Dumitrescu, Künstliche Intelligenz in Der Industriellen Arbeitswelt, Kompetenzzentrum Arbeitswelt.Plus, 2022.
LibreCat
| DOI
J. Papenkordt, S. Gabriel, K. Thommes, R. Dumitrescu, Künstliche Intelligenz in Der Industriellen Arbeitswelt, Kompetenzzentrum Arbeitswelt.Plus, 2022.
2022 | Journal Article | LibreCat-ID: 44637
When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty
J.A. Hoppe, O. Tuisku, R.-M. Johansson-Pajala, S. Pekkarinen, L. Hennala, C. Gustafsson, H. Melkas, K. Thommes, Computers in Human Behavior Reports 9 (2022).
LibreCat
| DOI
J.A. Hoppe, O. Tuisku, R.-M. Johansson-Pajala, S. Pekkarinen, L. Hennala, C. Gustafsson, H. Melkas, K. Thommes, Computers in Human Behavior Reports 9 (2022).
2022 | Journal Article | LibreCat-ID: 34191
Since Albert and Whetten: the dissemination of Albert and Whetten’s conceptualization of organizational identity
K. Knorr, F. Hein-Pensel, Management Review Quarterly (2022).
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| DOI
K. Knorr, F. Hein-Pensel, Management Review Quarterly (2022).
2022 | Journal Article | LibreCat-ID: 34295
When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty
J.A. Hoppe, O. Tuisku, R.-M. Johansson-Pajala, S. Pekkarinen, L. Hennala, C. Gustafsson, H. Melkas, K. Thommes, Computers in Human Behavior Reports (2022).
LibreCat
| DOI
J.A. Hoppe, O. Tuisku, R.-M. Johansson-Pajala, S. Pekkarinen, L. Hennala, C. Gustafsson, H. Melkas, K. Thommes, Computers in Human Behavior Reports (2022).
2022 | Journal Article | LibreCat-ID: 44636
When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty
J.A. Hoppe, O. Tuisku, R.-M. Johansson-Pajala, S. Pekkarinen, L. Hennala, C. Gustafsson, H. Melkas, K. Thommes, Computers in Human Behavior Reports 9 (2022).
LibreCat
| DOI
J.A. Hoppe, O. Tuisku, R.-M. Johansson-Pajala, S. Pekkarinen, L. Hennala, C. Gustafsson, H. Melkas, K. Thommes, Computers in Human Behavior Reports 9 (2022).
2022 | Journal Article | LibreCat-ID: 32273
Perception of Society’s Trust in Care Robots by Public Opinion Leaders
J.A. Hoppe, H. Melkas, S. Pekkarinen, O. Tuisku, L. Hennala, R.-M. Johansson-Pajala, C. Gustafsson, K. Thommes, International Journal of Human–Computer Interaction (2022) 1–17.
LibreCat
| DOI
J.A. Hoppe, H. Melkas, S. Pekkarinen, O. Tuisku, L. Hennala, R.-M. Johansson-Pajala, C. Gustafsson, K. Thommes, International Journal of Human–Computer Interaction (2022) 1–17.
2022 | Journal Article | LibreCat-ID: 34473 | 
The broken chain: Evidence against emotionally driven upstream indirect reciprocity
W. Schnedler, Games and Economic Behavior 136 (2022) 542–558.
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| Files available
| DOI
| Download (ext.)
W. Schnedler, Games and Economic Behavior 136 (2022) 542–558.
2022 | Journal Article | LibreCat-ID: 45721
Commentaries on Relationship Marketing: The Present and Future of Customer Relationships in Services
L. Steinhoff, R.W. Palmatier, K.D. Martin, G. Fox, C.M. Henderson, J.K. Saint Clair, S. Yan, J.-Y. Lee, T. Perko, C.M. Harmeling, Journal of Service Management Research 6 (2022) 2–27.
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L. Steinhoff, R.W. Palmatier, K.D. Martin, G. Fox, C.M. Henderson, J.K. Saint Clair, S. Yan, J.-Y. Lee, T. Perko, C.M. Harmeling, Journal of Service Management Research 6 (2022) 2–27.
2022 | Conference Paper | LibreCat-ID: 45737
Theorizing Marketplace Solidarity Systems: From Consumer–Firm Dyads to Structures of Mutual Support
B. Alberternst, L. Steinhoff, A. Eggert, M. Giesler, in: 2022 AMA Summer Marketing Educators’ Conference Proceedings, Chicago, 2022.
LibreCat
B. Alberternst, L. Steinhoff, A. Eggert, M. Giesler, in: 2022 AMA Summer Marketing Educators’ Conference Proceedings, Chicago, 2022.
2022 | Conference Paper | LibreCat-ID: 45739
How Do I Tell Them? Analyzing Companies' Provision of Rejection Reasons in Product Testing Programs
I. Garnefeld, L. Steinhoff, K. Küpper, in: 2022 AMA Winter Marketing Educators’ Conference Proceedings, Las Vegas, 2022.
LibreCat
I. Garnefeld, L. Steinhoff, K. Küpper, in: 2022 AMA Winter Marketing Educators’ Conference Proceedings, Las Vegas, 2022.
2022 | Conference Paper | LibreCat-ID: 45738
The Role of Self-Rewarding Behavior in Cashback Loyalty Programs
M. Becker, N. Wiegand, L. Steinhoff, K. Baidina, in: Proceedings of the 51st European Marketing Academy (EMAC) Conference, Budapest., 2022.
LibreCat
M. Becker, N. Wiegand, L. Steinhoff, K. Baidina, in: Proceedings of the 51st European Marketing Academy (EMAC) Conference, Budapest., 2022.
2022 | Journal Article | LibreCat-ID: 45720
Customer Engagement in International Markets
L. Steinhoff, J. (S. ) Liu, X. Li, R.W. Palmatier, Journal of International Marketing 31 (2022) 1–31.
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| DOI
L. Steinhoff, J. (S. ) Liu, X. Li, R.W. Palmatier, Journal of International Marketing 31 (2022) 1–31.
2022 | Journal Article | LibreCat-ID: 51210
Assistant nurses and orientation to care robot use in three European countries
O. Tuisku, R.-M. Johansson-Pajala, J.A. Hoppe, S. Pekkarinen, L. Hennala, K. Thommes, C. Gustafsson, H. Melkas, Behaviour & Information Technology 42 (2022) 758–774.
LibreCat
| DOI
O. Tuisku, R.-M. Johansson-Pajala, J.A. Hoppe, S. Pekkarinen, L. Hennala, K. Thommes, C. Gustafsson, H. Melkas, Behaviour & Information Technology 42 (2022) 758–774.
2021 | Dissertation | LibreCat-ID: 24886
Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics
D. van Straaten, Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics, 2021.
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| DOI
D. van Straaten, Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics, 2021.
2021 | Book Chapter | LibreCat-ID: 24371
The relationship between talent management and individual and organizational performance
B. Krebs, M.C. Wehner, in: I. Tarique (Ed.), The Routledge Companion to Talent Management, Routledge, New York, NY, 2021, pp. 539–555.
LibreCat
B. Krebs, M.C. Wehner, in: I. Tarique (Ed.), The Routledge Companion to Talent Management, Routledge, New York, NY, 2021, pp. 539–555.
2021 | Journal Article | LibreCat-ID: 21289
“I will survive”: Online streaming and the chart survival of music tracks
D. Kaimann, I. Tanneberg, J. Cox, Managerial and Decision Economics 42 (2021) 3–20.
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| DOI
D. Kaimann, I. Tanneberg, J. Cox, Managerial and Decision Economics 42 (2021) 3–20.
2021 | Conference Paper | LibreCat-ID: 46670
Exploring the paths towards service growth in manufacturing companies
L. Harrmann, E. Böhm, A. Eggert, in: 2021 AMA Winter Academic Conference, 2021.
LibreCat
L. Harrmann, E. Böhm, A. Eggert, in: 2021 AMA Winter Academic Conference, 2021.
2021 | Journal Article | LibreCat-ID: 41338
Engaging a product-focused sales force in solution selling: interplay of individual- and organizational-level conditions
A. Salonen, H. Terho, E. Böhm, A. Virtanen, R. Rajala, Journal of the Academy of Marketing Science 49 (2021) 139–163.
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| DOI
A. Salonen, H. Terho, E. Böhm, A. Virtanen, R. Rajala, Journal of the Academy of Marketing Science 49 (2021) 139–163.
2021 | Journal Article | LibreCat-ID: 41337
Online reviews generated through product testing: can more favorable reviews be enticed with free products?
I. Garnefeld, T. Krah, E. Böhm, D.D. Gremler, Journal of the Academy of Marketing Science 49 (2021) 703–722.
LibreCat
| DOI
I. Garnefeld, T. Krah, E. Böhm, D.D. Gremler, Journal of the Academy of Marketing Science 49 (2021) 703–722.
2021 | Journal Article | LibreCat-ID: 46635
Outcome-based contracting from the customers' perspective: A means-end chain analytical exploration
T. Schaefers, S. Ruffer, E. Böhm, Industrial Marketing Management 93 (2021) 466–481.
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| DOI
T. Schaefers, S. Ruffer, E. Böhm, Industrial Marketing Management 93 (2021) 466–481.
2021 | Book Chapter | LibreCat-ID: 24375
HR-Manager als Intrapreneure
B. Wach, B. Krebs, R. Kabst, in: K. Schwuchow, J. Gutmann (Eds.), HR-Trends 2021, Haufe-Lexware, Freiburg, 2021.
LibreCat
B. Wach, B. Krebs, R. Kabst, in: K. Schwuchow, J. Gutmann (Eds.), HR-Trends 2021, Haufe-Lexware, Freiburg, 2021.
2021 | Book Chapter | LibreCat-ID: 42778
Passivität als Widerstand gegen die Macht der Verhältnisse? Melvilles Bartleby, the scrivener aus literaturwissenschaftlicher und ökonomischer Perspektive
C. Öhlschläger, M. Schneider, in: Komparatistik Heute, Brill | Fink, 2021, pp. 159–173.
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| DOI
C. Öhlschläger, M. Schneider, in: Komparatistik Heute, Brill | Fink, 2021, pp. 159–173.
2021 | Journal Article | LibreCat-ID: 24456 |
Explanation as a Social Practice: Toward a Conceptual Framework for the Social Design of AI Systems
K.J. Rohlfing, P. Cimiano, I. Scharlau, T. Matzner, H.M. Buhl, H. Buschmeier, E. Esposito, A. Grimminger, B. Hammer, R. Haeb-Umbach, I. Horwath, E. Hüllermeier, F. Kern, S. Kopp, K. Thommes, A.-C. Ngonga Ngomo, C. Schulte, H. Wachsmuth, P. Wagner, B. Wrede, IEEE Transactions on Cognitive and Developmental Systems 13 (2021) 717–728.
LibreCat
| Files available
| DOI
K.J. Rohlfing, P. Cimiano, I. Scharlau, T. Matzner, H.M. Buhl, H. Buschmeier, E. Esposito, A. Grimminger, B. Hammer, R. Haeb-Umbach, I. Horwath, E. Hüllermeier, F. Kern, S. Kopp, K. Thommes, A.-C. Ngonga Ngomo, C. Schulte, H. Wachsmuth, P. Wagner, B. Wrede, IEEE Transactions on Cognitive and Developmental Systems 13 (2021) 717–728.
2021 | Journal Article | LibreCat-ID: 45724
Customer Inertia Marketing
C.M. Henderson, L. Steinhoff, C.M. Harmeling, R.W. Palmatier, Journal of the Academy of Marketing Science 49 (2021) 350–373.
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| DOI
C.M. Henderson, L. Steinhoff, C.M. Harmeling, R.W. Palmatier, Journal of the Academy of Marketing Science 49 (2021) 350–373.
2021 | Journal Article | LibreCat-ID: 45725
An Emerging Theory of Loyalty Program Dynamics
J.J. Kim, L. Steinhoff, R.W. Palmatier, Journal of the Academy of Marketing Science 49 (2021) 71–95.
LibreCat
| DOI
J.J. Kim, L. Steinhoff, R.W. Palmatier, Journal of the Academy of Marketing Science 49 (2021) 71–95.
2021 | Journal Article | LibreCat-ID: 45722
Commentary: Opportunities and Challenges of Technology in Relationship Marketing
L. Steinhoff, R.W. Palmatier, Australasian Marketing Journal 29 (2021) 111–117.
LibreCat
| DOI
L. Steinhoff, R.W. Palmatier, Australasian Marketing Journal 29 (2021) 111–117.
2021 | Journal Article | LibreCat-ID: 45723
Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages
L. Steinhoff, M.M. Zondag, Journal of Business Research 129 (2021) 70–82.
LibreCat
| DOI
L. Steinhoff, M.M. Zondag, Journal of Business Research 129 (2021) 70–82.
2021 | Conference Paper | LibreCat-ID: 45741
Consumer Solidarity: A Social-System Perspective on the Glue that Holds Society Together
B. Alberternst, L. Steinhoff, A. Eggert, M. Giesler, in: 2021 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg, 2021.
LibreCat
B. Alberternst, L. Steinhoff, A. Eggert, M. Giesler, in: 2021 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg, 2021.
2021 | Conference Paper | LibreCat-ID: 45740
Understanding and Measuring Consumer Solidarity as a Collective Bond
B. Alberternst, A. Eggert, L. Steinhoff, M. Giesler, in: Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid, 2021.
LibreCat
B. Alberternst, A. Eggert, L. Steinhoff, M. Giesler, in: Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid, 2021.
2021 | Journal Article | LibreCat-ID: 17860
Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers
D. Beverungen, D. Kundisch, N. Wünderlich, Journal of Service Management 32 (2021) 507–532.
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| DOI
D. Beverungen, D. Kundisch, N. Wünderlich, Journal of Service Management 32 (2021) 507–532.
2020 | Conference Paper | LibreCat-ID: 24373
Antecedents and Performance Consequences of High-Potential Scheme Use
B. Krebs, in: Academy of Management Proceedings, 2020.
LibreCat
B. Krebs, in: Academy of Management Proceedings, 2020.
2020 | Journal Article | LibreCat-ID: 21126
Care robots in society: Knowledge and orientation needs
S. Pekkarinen, L. Hennala, O. Tuisku, C. Gustafsson, R.-M. Johansson-Pajala, K. Thommes, J.A. Hoppe, H. Melkas, Gerontechnology (2020).
LibreCat
| DOI
S. Pekkarinen, L. Hennala, O. Tuisku, C. Gustafsson, R.-M. Johansson-Pajala, K. Thommes, J.A. Hoppe, H. Melkas, Gerontechnology (2020).
2020 | Journal Article | LibreCat-ID: 21127
The need for care robot orientation in elder care services
R.-M. Johansson-Pajala, K. Thommes, J.A. Hoppe, O. Tuisku, L. Hennala, S. Pekkarinen, H. Melkas, C. Gustafsson, Gerontechnology (2020).
LibreCat
| DOI
R.-M. Johansson-Pajala, K. Thommes, J.A. Hoppe, O. Tuisku, L. Hennala, S. Pekkarinen, H. Melkas, C. Gustafsson, Gerontechnology (2020).
2020 | Journal Article | LibreCat-ID: 21287
Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets
D. Kaimann, Sustainability 12 (2020).
LibreCat
| DOI
D. Kaimann, Sustainability 12 (2020).
2020 | Journal Article | LibreCat-ID: 17361
Care Robot Orientation: What, Who and How? Potential Users` Perceptions
R.-M. Johansson-Pajala, K. Thommes, J.A. Hoppe, O. Tuisku, L. Hennala, S. Pekkarinen, H. Melkas, C. Gustafsson, International Journal of Social Robotics (2020) 1–15.
LibreCat
| DOI
R.-M. Johansson-Pajala, K. Thommes, J.A. Hoppe, O. Tuisku, L. Hennala, S. Pekkarinen, H. Melkas, C. Gustafsson, International Journal of Social Robotics (2020) 1–15.
2020 | Journal Article | LibreCat-ID: 17366
Technologieorientierung zu Assistenzrobotik – Welche Akzeptanz besteht bei der Einführung von Assistenzrobotik für die Pflege älterer Menschen?
J.A. Hoppe, R.-M. Johansson-Pajala, C. Gustafsson, H. Melkas, O. Tusku, S. Pekkarinen, L. Hennala, Industrie 4.0 Management 2 (n.d.).
LibreCat
J.A. Hoppe, R.-M. Johansson-Pajala, C. Gustafsson, H. Melkas, O. Tusku, S. Pekkarinen, L. Hennala, Industrie 4.0 Management 2 (n.d.).
2020 | Book Chapter | LibreCat-ID: 17367 |
Assistive robots in care: Expectations and perceptions of older people
J.A. Hoppe, R.-M. Johansson-Pajala, C. Gustafsson, H. Melkas, O. Tusku, S. Pekkarinen, L. Hennala, K. Thommes, in: J. Haltaufderheide, J. Hovemann, J. Vollmann (Eds.), Aging between Participation and Simulation - Ethical Dimensions of Socially Assistive Technologies in Elderly Care , De Gruyter, Berlin / Boston, 2020, pp. 139–156.
LibreCat
| DOI
| Download (ext.)
J.A. Hoppe, R.-M. Johansson-Pajala, C. Gustafsson, H. Melkas, O. Tusku, S. Pekkarinen, L. Hennala, K. Thommes, in: J. Haltaufderheide, J. Hovemann, J. Vollmann (Eds.), Aging between Participation and Simulation - Ethical Dimensions of Socially Assistive Technologies in Elderly Care , De Gruyter, Berlin / Boston, 2020, pp. 139–156.
2020 | Journal Article | LibreCat-ID: 20882
Can digital feedback increase employee performance and energy efficiency in firms? Evidence from a field experiment
C. Hoffmann, K. Thommes, Journal of Economic Behavior & Organization (2020) 49–65.
LibreCat
| DOI
C. Hoffmann, K. Thommes, Journal of Economic Behavior & Organization (2020) 49–65.
2020 | Journal Article | LibreCat-ID: 20883
Decisions on Extending Group Membership—Evidence from a Public Good Experiment
C. Grund, C. Harbring, K. Thommes, K.R. Tilkes, Games (2020).
LibreCat
| DOI
C. Grund, C. Harbring, K. Thommes, K.R. Tilkes, Games (2020).
2020 | Journal Article | LibreCat-ID: 4627
Ancillary market signaling: A two-stage model of economic reputation on ancillary market success
D. Kaimann, Applied Economics Letters 27 (2020) 1366–1370.
LibreCat
| Files available
| DOI
D. Kaimann, Applied Economics Letters 27 (2020) 1366–1370.
2020 | Conference Paper | LibreCat-ID: 16116
How to Build Trust on Peer-to-Peer Platforms: An Investigation of the Antecedents of Peer and Platform Trust
M. Purrmann, N. Wünderlich, in: Proceedings of the 2020 AMA Winter Academic Conference, 2020.
LibreCat
M. Purrmann, N. Wünderlich, in: Proceedings of the 2020 AMA Winter Academic Conference, 2020.
2020 | Journal Article | LibreCat-ID: 21128
Trust development in care robots by opinion leader in the society
K. Thommes, R.-M. Johansson-Pajala, C. Gustaffson, S. Pekkarinen, O. Tuisku, L. Hennala, H. Melkas, J.A. Hoppe, Gerontechnology (2020).
LibreCat
| DOI
K. Thommes, R.-M. Johansson-Pajala, C. Gustaffson, S. Pekkarinen, O. Tuisku, L. Hennala, H. Melkas, J.A. Hoppe, Gerontechnology (2020).
2020 | Journal Article | LibreCat-ID: 17854
The fast and the furious—An experimental investigation of the pace of life and risky speed choice in traffic
C. Goldbach, C. Hoffmann, J.A. Hoppe, T. Pitz, K. Thommes, PloS ONE 15 (2020).
LibreCat
| DOI
C. Goldbach, C. Hoffmann, J.A. Hoppe, T. Pitz, K. Thommes, PloS ONE 15 (2020).
2020 | Journal Article | LibreCat-ID: 17857
Embedding care robots into society and practice: Socio-technical considerations
S. Pekkarinen, L. Hennala, O. Tuisku, C. Gustafsson, R.-M. Johansson-Pajala, K. Thommes, J.A. Hoppe, H. Melkas, Futures 122 (2020).
LibreCat
| DOI
S. Pekkarinen, L. Hennala, O. Tuisku, C. Gustafsson, R.-M. Johansson-Pajala, K. Thommes, J.A. Hoppe, H. Melkas, Futures 122 (2020).
2020 | Journal Article | LibreCat-ID: 17862
Against All Odds: Tentative Steps Toward Efficient Information Sharing in Groups
D. Schlangenotto, W. Schnedler, R. Vadovic, Games 11 (2020) 1--24.
LibreCat
D. Schlangenotto, W. Schnedler, R. Vadovic, Games 11 (2020) 1--24.
2020 | Journal Article | LibreCat-ID: 18236
Revisiting a Remedy Against Chains of Unkindness
W. Schnedler, N.L. Stephan, Schmalenbach Business Review (2020) 347–364.
LibreCat
| DOI
W. Schnedler, N.L. Stephan, Schmalenbach Business Review (2020) 347–364.
2020 | Conference Paper | LibreCat-ID: 46689
Do product testing programs lead to more favorable online reviews? (ausgezeichnet mit Best Paper Award)
I. Garnefeld, T. Krah, E. Böhm, D.D. Gremler, in: 2020 AMA Winter Academic Conference, San Diego, CA, 2020.
LibreCat
I. Garnefeld, T. Krah, E. Böhm, D.D. Gremler, in: 2020 AMA Winter Academic Conference, San Diego, CA, 2020.
2020 | Conference Paper | LibreCat-ID: 46690
Manufacturers’ service growth through mergers and acquisitions – An event study
A. Eggert, E. Böhm, R. Akalan, H. Gebauer, in: 2020 AMA Winter Academic Conference, San Diego, CA, 2020.
LibreCat
A. Eggert, E. Böhm, R. Akalan, H. Gebauer, in: 2020 AMA Winter Academic Conference, San Diego, CA, 2020.
2020 | Journal Article | LibreCat-ID: 46636
Drivers and outcomes of salespersons’ value opportunity recognition competence in solution selling
E. Böhm, A. Eggert, H. Terho, W. Ulaga, A. Haas, Journal of Personal Selling and Sales Management 40 (2020) 180–197.
LibreCat
| DOI
E. Böhm, A. Eggert, H. Terho, W. Ulaga, A. Haas, Journal of Personal Selling and Sales Management 40 (2020) 180–197.
2020 | Book Chapter | LibreCat-ID: 42780
Gier und andere Tugenden: Widersprüchliche Bewertungen der Marktwirtschaft in Oliver Stones Wall Street
M. Schneider, in: K. Becker (Ed.), Erzähltes Geld Finanzmärkte und Krisen in Literatur, Film und Medien, 2020, pp. 243–254.
LibreCat
M. Schneider, in: K. Becker (Ed.), Erzähltes Geld Finanzmärkte und Krisen in Literatur, Film und Medien, 2020, pp. 243–254.