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31 Publications
2023 | Journal Article | LibreCat-ID: 46642
Harrmann, Lisa Katharina, Andreas Eggert, and Eva Böhm. “Digital Technology Usage as a Driver of Servitization Paths in Manufacturing Industries.” European Journal of Marketing 57, no. 3 (2023): 834–57. https://doi.org/10.1108/ejm-11-2021-0914.
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| DOI
2023 | Journal Article | LibreCat-ID: 53217
Tavana, Madjid, Hassan Mina, and Francisco J. Santos-Arteaga. “A General Best-Worst Method Considering Interdependency with Application to Innovation and Technology Assessment at NASA.” Journal of Business Research 154 (2023). https://doi.org/10.1016/j.jbusres.2022.08.036.
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| DOI
2023 | Journal Article | LibreCat-ID: 53226
Marín, Raquel, Francisco J. Santos-Arteaga, Madjid Tavana, and Debora Di Caprio. “Value Chain Digitalization and Technological Development as Innovation Catalysts in Small and Medium-Sized Enterprises.” Journal of Innovation & Knowledge 8, no. 4 (2023). https://doi.org/10.1016/j.jik.2023.100454.
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| DOI
2023 | Journal Article | LibreCat-ID: 53222
Sorooshian, Shahryar, Madjid Tavana, and Samuel Ribeiro-Navarrete. “From Classical Interpretive Structural Modeling to Total Interpretive Structural Modeling and beyond: A Half-Century of Business Research.” Journal of Business Research 157 (2023). https://doi.org/10.1016/j.jbusres.2022.113642.
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| DOI
2022 | Journal Article | LibreCat-ID: 35740
Bartelheimer, Christian, Philipp zur Heiden, Hedda Lüttenberg, and Daniel Beverungen. “Systematizing the Lexicon of Platforms in Information Systems: A Data-Driven Study.” Electronic Markets 32, no. 1 (2022): 375–96. https://doi.org/10.1007/s12525-022-00530-6.
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| DOI
2022 | Journal Article | LibreCat-ID: 37138
Hofeditz, Lennart, Sünje Clausen, Alexander Rieß, Milad Mirbabaie, and Stefan Stieglitz. “Applying XAI to an AI-Based System for Candidate Management to Mitigate Bias and Discrimination in Hiring.” Electronic Markets (ELMA), 2022. https://doi.org/10.1007/s12525-022-00600-9.
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| DOI
2022 | Journal Article | LibreCat-ID: 41316
Steinhoff, Lena, Juanyi (Sunny) Liu, Xiaoling Li, and Robert W. Palmatier. “Customer Engagement in International Markets.” Journal of International Marketing 31, no. 1 (2022): 1–31. https://doi.org/10.1177/1069031x221099211.
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| DOI
2022 | Conference Paper | LibreCat-ID: 34317
Arslan, Kader, and Matthias Trier. “Towards a Process Model for Social Media Marketing.” In Proceedings of the 33rd Australasian Conference on Information Systems (ACIS 2022). Melbourne, Australia, 2022.
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| Files available
2022 | Journal Article | LibreCat-ID: 50463
Strohmeier, Stefan, Julian Collet, and Rüdiger Kabst. “(How) Do Advanced Data and Analyses Enable HR Analytics Success? A Neo-Configurational Analysis.” Baltic Journal of Management 17, no. 3 (2022): 285–303. https://doi.org/10.1108/bjm-05-2021-0188.
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| DOI
2021 | Journal Article | LibreCat-ID: 37144
Mirbabaie, Milad, Felix Brünker, Nicholas R. J. Möllmann Frick, and Stefan Stieglitz. “The Rise of Artificial Intelligence – Understanding the AI Identity Threat at the Workplace.” Electronic Markets 32, no. 1 (2021): 73–99. https://doi.org/10.1007/s12525-021-00496-x.
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| DOI
2021 | Journal Article | LibreCat-ID: 41313
Steinhoff, Lena, and Marcellis M. Zondag. “Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages.” Journal of Business Research 129 (2021): 70–82. https://doi.org/10.1016/j.jbusres.2021.02.016.
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| DOI
2021 | Journal Article | LibreCat-ID: 41338
Salonen, Anna, Harri Terho, Eva Böhm, Ari Virtanen, and Risto Rajala. “Engaging a Product-Focused Sales Force in Solution Selling: Interplay of Individual- and Organizational-Level Conditions.” Journal of the Academy of Marketing Science 49, no. 1 (2021): 139–63. https://doi.org/10.1007/s11747-020-00729-z.
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| DOI
2021 | Journal Article | LibreCat-ID: 41337
Garnefeld, Ina, Tabea Krah, Eva Böhm, and Dwayne D. Gremler. “Online Reviews Generated through Product Testing: Can More Favorable Reviews Be Enticed with Free Products?” Journal of the Academy of Marketing Science 49, no. 4 (2021): 703–22. https://doi.org/10.1007/s11747-021-00770-6.
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| DOI
2021 | Journal Article | LibreCat-ID: 46635
Schaefers, Tobias, Stefan Ruffer, and Eva Böhm. “Outcome-Based Contracting from the Customers’ Perspective: A Means-End Chain Analytical Exploration.” Industrial Marketing Management 93 (2021): 466–81. https://doi.org/10.1016/j.indmarman.2020.06.002.
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| DOI
2021 | Journal Article | LibreCat-ID: 48519
Hubner-Benz, Sylvia, Michael Frese, Zhaoli Song, Neha Tripathi, Tamara Kaschner, and Xing Le Kong. “An Asia-Centric Approach to Team Innovation: Cultural Differences in Exploration and Exploitation Behavior.” Journal of Business Research 138 (2021): 408–21. https://doi.org/10.1016/j.jbusres.2021.09.009.
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| DOI
2020 | Journal Article | LibreCat-ID: 41299
Kim, Jisu J., Lena Steinhoff, and Robert W. Palmatier. “An Emerging Theory of Loyalty Program Dynamics.” Journal of the Academy of Marketing Science 49, no. 1 (2020): 71–95. https://doi.org/10.1007/s11747-020-00719-1.
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| DOI
2020 | Journal Article | LibreCat-ID: 41310
Henderson, Conor M., Lena Steinhoff, Colleen M. Harmeling, and Robert W. Palmatier. “Customer Inertia Marketing.” Journal of the Academy of Marketing Science 49, no. 2 (2020): 350–73. https://doi.org/10.1007/s11747-020-00744-0.
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| DOI
2020 | Journal Article | LibreCat-ID: 41306
Payne, Adrian, Pennie Frow, Lena Steinhoff, and Andreas Eggert. “Toward a Comprehensive Framework of Value Proposition Development: From Strategy to Implementation.” Industrial Marketing Management 87 (2020): 244–55. https://doi.org/10.1016/j.indmarman.2020.02.015.
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| DOI
2020 | Journal Article | LibreCat-ID: 41303
Martin, Kelly D., Jisu J. Kim, Robert W. Palmatier, Lena Steinhoff, David W. Stewart, Beth A. Walker, Yonggui Wang, and Scott K. Weaven. “Data Privacy in Retail.” Journal of Retailing 96, no. 4 (2020): 474–89. https://doi.org/10.1016/j.jretai.2020.08.003.
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| DOI
2020 | Journal Article | LibreCat-ID: 41312
Eggert, Andreas, Pennie Frow, Adrian Payne, and Lena Steinhoff. “Understanding and Managing Customer Value Propositions: Introduction to the Special Issue.” Industrial Marketing Management 87 (2020): 242–43. https://doi.org/10.1016/j.indmarman.2020.01.007.
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| DOI
2020 | Journal Article | LibreCat-ID: 41308
Steinhoff, Lena, and Robert W. Palmatier. “Commentary: Opportunities and Challenges of Technology in Relationship Marketing.” Australasian Marketing Journal 29, no. 2 (2020): 111–17. https://doi.org/10.1016/j.ausmj.2020.07.003.
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| DOI
2019 | Journal Article | LibreCat-ID: 41294
Steinhoff, Lena, Denni Arli, Scott Weaven, and Irina V. Kozlenkova. “Online Relationship Marketing.” Journal of the Academy of Marketing Science 47, no. 3 (2019): 369–93. https://doi.org/10.1007/s11747-018-0621-6.
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| DOI
2019 | Journal Article | LibreCat-ID: 41309
Eggert, Andreas, Lena Steinhoff, and Carina Witte. “Gift Purchases as Catalysts for Strengthening Customer–Brand Relationships.” Journal of Marketing 83, no. 5 (2019): 115–32. https://doi.org/10.1177/0022242919860802.
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| DOI
2019 | Journal Article | LibreCat-ID: 41339
Garnefeld, Ina, Andreas Eggert, Markus Husemann-Kopetzky, and Eva Böhm. “Exploring the Link between Payment Schemes and Customer Fraud: A Mental Accounting Perspective.” Journal of the Academy of Marketing Science 47, no. 4 (2019): 595–616. https://doi.org/10.1007/s11747-019-00653-x.
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| DOI
2018 | Journal Article | LibreCat-ID: 41340
Garnefeld, Ina, Eva Böhm, Lena Klimke, and Andrea Oestreich. “I Thought It Was over, but Now It Is Back: Customer Reactions to Ex Post Time Extensions of Sales Promotions.” Journal of the Academy of Marketing Science 46, no. 6 (2018): 1133–47. https://doi.org/10.1007/s11747-018-0600-y.
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| DOI
2017 | Journal Article | LibreCat-ID: 46638
Terho, Harri, Andreas Eggert, Wolfgang Ulaga, Alexander Haas, and Eva Böhm. “Selling Value in Business Markets: Individual and Organizational Factors for Turning the Idea into Action.” Industrial Marketing Management 66 (2017): 42–55. https://doi.org/10.1016/j.indmarman.2017.06.015.
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| DOI
2016 | Journal Article | LibreCat-ID: 46640
Böhm, Eva, Andreas Eggert, and Christoph Thiesbrummel. “Service Transition: A Viable Option for Manufacturing Companies with Deteriorating Financial Performance?” Industrial Marketing Management 60, no. 1 (2016): 101–11. https://doi.org/10.1016/j.indmarman.2016.04.007.
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| DOI
2014 | Journal Article | LibreCat-ID: 41296
Steinhoff, Lena, and Robert W. Palmatier. “Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects.” Journal of the Academy of Marketing Science 44, no. 1 (2014): 88–107. https://doi.org/10.1007/s11747-014-0405-6.
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| DOI
2012 | Journal Article | LibreCat-ID: 5716
Evanschitzky, Heiner, Florian v Wangenheim, and Nancy Wünderlich. “Perils of Managing the Service Profit Chain: The Role of Time Lags and Feedback Loops.” Journal of Retailing 88, no. 3 (2012): 356–66.
LibreCat
2011 | Journal Article | LibreCat-ID: 46641
Eggert, Andreas, Jens Hogreve, Wolfgang Ulaga, and Eva Münkhoff. “Industrial Services, Product Innovations, and Firm Profitability: A Multiple-Group Latent Growth Curve Analysis.” Industrial Marketing Management 40, no. 5 (2011): 661–70. https://doi.org/10.1016/j.indmarman.2011.05.007.
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| DOI
2006 | Dissertation | LibreCat-ID: 50465
Riedl, Lars. Spitzensport und Publikum. Theoretische Überlegungen zum Problem der Publikumsbindung. Steuerung im organisierten Sport : Jahrestagung der dvs-Sektion Sportsoziologie vom 25.-27. September 2006 in Paderborn. Hamburg: Czwalina (Verlag), 2006.
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