Please note that LibreCat no longer supports Internet Explorer versions 8 or 9 (or earlier).
We recommend upgrading to the latest Internet Explorer, Google Chrome, or Firefox.
19 Publications
2022 | Journal Article | LibreCat-ID: 30735
Systematizing the lexicon of platforms in information systems: a data-driven study
C. Bartelheimer, P. zur Heiden, H. Lüttenberg, D. Beverungen, Electronic Markets (2022).
LibreCat
| DOI
C. Bartelheimer, P. zur Heiden, H. Lüttenberg, D. Beverungen, Electronic Markets (2022).
2022 | Journal Article | LibreCat-ID: 35728
From private digital platforms to public data spaces: implications for the digital transformation
D. Beverungen, T. Hess, A. Köster, C. Lehrer, Electronic Markets 32 (2022) 493–501.
LibreCat
| DOI
D. Beverungen, T. Hess, A. Köster, C. Lehrer, Electronic Markets 32 (2022) 493–501.
2022 | Journal Article | LibreCat-ID: 35732
Systematizing the lexicon of platforms in information systems: a data-driven study
C. Bartelheimer, P. zur Heiden, H. Lüttenberg, D. Beverungen, Electronic Markets 32 (2022) 375–396.
LibreCat
| DOI
C. Bartelheimer, P. zur Heiden, H. Lüttenberg, D. Beverungen, Electronic Markets 32 (2022) 375–396.
2022 | Journal Article | LibreCat-ID: 35740
Systematizing the lexicon of platforms in information systems: a data-driven study
C. Bartelheimer, P. zur Heiden, H. Lüttenberg, D. Beverungen, Electronic Markets 32 (2022) 375–396.
LibreCat
| DOI
C. Bartelheimer, P. zur Heiden, H. Lüttenberg, D. Beverungen, Electronic Markets 32 (2022) 375–396.
2022 | Journal Article | LibreCat-ID: 37138
Applying XAI to an AI-based system for candidate management to mitigate bias and discrimination in hiring
L. Hofeditz, S. Clausen, A. Rieß, M. Mirbabaie, S. Stieglitz, Electronic Markets (ELMA) (2022).
LibreCat
| DOI
L. Hofeditz, S. Clausen, A. Rieß, M. Mirbabaie, S. Stieglitz, Electronic Markets (ELMA) (2022).
2022 | Journal Article | LibreCat-ID: 41316
Customer Engagement in International Markets
L. Steinhoff, J. (Sunny) Liu, X. Li, R.W. Palmatier, Journal of International Marketing 31 (2022) 1–31.
LibreCat
| DOI
L. Steinhoff, J. (Sunny) Liu, X. Li, R.W. Palmatier, Journal of International Marketing 31 (2022) 1–31.
2022 | Conference Paper | LibreCat-ID: 34317
Towards a Process Model for Social Media Marketing
K. Arslan, M. Trier, in: Proceedings of the 33rd Australasian Conference on Information Systems (ACIS), Melbourne, Australia, 2022.
LibreCat
K. Arslan, M. Trier, in: Proceedings of the 33rd Australasian Conference on Information Systems (ACIS), Melbourne, Australia, 2022.
2021 | Journal Article | LibreCat-ID: 37144
The rise of artificial intelligence – understanding the AI identity threat at the workplace
M. Mirbabaie, F. Brünker, N.R.J. Möllmann Frick, S. Stieglitz, Electronic Markets 32 (2021) 73–99.
LibreCat
| DOI
M. Mirbabaie, F. Brünker, N.R.J. Möllmann Frick, S. Stieglitz, Electronic Markets 32 (2021) 73–99.
2021 | Journal Article | LibreCat-ID: 41313
Loyalty programs as travel companions: Complementary service features across customer journey stages
L. Steinhoff, M.M. Zondag, Journal of Business Research 129 (2021) 70–82.
LibreCat
| DOI
L. Steinhoff, M.M. Zondag, Journal of Business Research 129 (2021) 70–82.
2020 | Journal Article | LibreCat-ID: 41299
An emerging theory of loyalty program dynamics
J.J. Kim, L. Steinhoff, R.W. Palmatier, Journal of the Academy of Marketing Science 49 (2020) 71–95.
LibreCat
| DOI
J.J. Kim, L. Steinhoff, R.W. Palmatier, Journal of the Academy of Marketing Science 49 (2020) 71–95.
2020 | Journal Article | LibreCat-ID: 41310
Customer inertia marketing
C.M. Henderson, L. Steinhoff, C.M. Harmeling, R.W. Palmatier, Journal of the Academy of Marketing Science 49 (2020) 350–373.
LibreCat
| DOI
C.M. Henderson, L. Steinhoff, C.M. Harmeling, R.W. Palmatier, Journal of the Academy of Marketing Science 49 (2020) 350–373.
2020 | Journal Article | LibreCat-ID: 41306
Toward a comprehensive framework of value proposition development: From strategy to implementation
A. Payne, P. Frow, L. Steinhoff, A. Eggert, Industrial Marketing Management 87 (2020) 244–255.
LibreCat
| DOI
A. Payne, P. Frow, L. Steinhoff, A. Eggert, Industrial Marketing Management 87 (2020) 244–255.
2020 | Journal Article | LibreCat-ID: 41303
Data Privacy in Retail
K.D. Martin, J.J. Kim, R.W. Palmatier, L. Steinhoff, D.W. Stewart, B.A. Walker, Y. Wang, S.K. Weaven, Journal of Retailing 96 (2020) 474–489.
LibreCat
| DOI
K.D. Martin, J.J. Kim, R.W. Palmatier, L. Steinhoff, D.W. Stewart, B.A. Walker, Y. Wang, S.K. Weaven, Journal of Retailing 96 (2020) 474–489.
2020 | Journal Article | LibreCat-ID: 41312
Understanding and managing customer value propositions: Introduction to the special issue
A. Eggert, P. Frow, A. Payne, L. Steinhoff, Industrial Marketing Management 87 (2020) 242–243.
LibreCat
| DOI
A. Eggert, P. Frow, A. Payne, L. Steinhoff, Industrial Marketing Management 87 (2020) 242–243.
2020 | Journal Article | LibreCat-ID: 41308
Commentary: Opportunities and challenges of technology in relationship marketing
L. Steinhoff, R.W. Palmatier, Australasian Marketing Journal 29 (2020) 111–117.
LibreCat
| DOI
L. Steinhoff, R.W. Palmatier, Australasian Marketing Journal 29 (2020) 111–117.
2019 | Journal Article | LibreCat-ID: 41294
Online relationship marketing
L. Steinhoff, D. Arli, S. Weaven, I.V. Kozlenkova, Journal of the Academy of Marketing Science 47 (2019) 369–393.
LibreCat
| DOI
L. Steinhoff, D. Arli, S. Weaven, I.V. Kozlenkova, Journal of the Academy of Marketing Science 47 (2019) 369–393.
2019 | Journal Article | LibreCat-ID: 41309
Gift Purchases as Catalysts for Strengthening Customer–Brand Relationships
A. Eggert, L. Steinhoff, C. Witte, Journal of Marketing 83 (2019) 115–132.
LibreCat
| DOI
A. Eggert, L. Steinhoff, C. Witte, Journal of Marketing 83 (2019) 115–132.
2014 | Journal Article | LibreCat-ID: 41296
Understanding loyalty program effectiveness: managing target and bystander effects
L. Steinhoff, R.W. Palmatier, Journal of the Academy of Marketing Science 44 (2014) 88–107.
LibreCat
| DOI
L. Steinhoff, R.W. Palmatier, Journal of the Academy of Marketing Science 44 (2014) 88–107.
2012 | Journal Article | LibreCat-ID: 5716
Perils of Managing the Service Profit Chain: The Role of Time Lags and Feedback Loops.
H. Evanschitzky, F. v Wangenheim, N. Wünderlich, Journal of Retailing 88 (2012) 356–366.
LibreCat
H. Evanschitzky, F. v Wangenheim, N. Wünderlich, Journal of Retailing 88 (2012) 356–366.