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706 Publications
2020 | Journal Article | LibreCat-ID: 45728
Eggert, A., Frow, P., Payne, A., & Steinhoff, L. (2020). Understanding and Managing Customer Value Propositions: Introduction to the Special Issue. Industrial Marketing Management, 87, 242–243. http://dx.doi.org/10.1016/j.indmarman.2020.01.007
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| DOI
2020 | Conference Paper | LibreCat-ID: 45742
Reimer, T., Steinhoff, L., & Leyer, M. (2020). “Dear Stranger, This Looks Good on You”: The Effect of Ambiguous Interactive Virtual Presence on Store Loyalty in Offline Retailing. 2020 Winter AMA Conference Proceedings, San Diego. 2020 Winter AMA Conference Proceedings, San Diego.
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2019 | Journal Article | LibreCat-ID: 1139
Kaimann, D., & Hoyer, B. (2019). Price competition and the Bertrand model: The paradox of the German mobile discount market. Applied Economics Letters, 26(1), 54–57. https://doi.org/10.1080/13504851.2018.1436141
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2019 | Journal Article | LibreCat-ID: 80
Endres, A. E., Recker, S., Mir Djawadi, B., & Hoyer, B. (2019). Network Formation and Disruption - An Experiment: Are equilibrium networks too complex? Journal of Economic Behavior and Organization , 157, 708–734. https://doi.org/10.1016/j.jebo.2018.11.004
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2019 | Conference Paper | LibreCat-ID: 15532
Purrmann, M., & Wünderlich, N. (2019). Value Co-Creation Patterns in Multi-Actor Service Interactions: A Framework for Collaborative Consumption Platforms. In Proceedings of the 2019 Frontiers in Service Conference. Singapore.
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2019 | Journal Article | LibreCat-ID: 15268
Szierbowski-Seibel, K., Wach, B. A., & Kabst, R. (2019). The Collaboration of Human Resource Management and Line Management–An International Comparison. Organization Management Journal, 262–277. https://doi.org/10.1080/15416518.2019.1679076
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| DOI
2019 | Journal Article | LibreCat-ID: 15269
Prince, N. R., & Kabst, R. (2019). Impact of national culture on organizations’ use of selection practices. Employee Relations: The International Journal, 1145–1161. https://doi.org/10.1108/er-10-2018-0284
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| DOI
2019 | Journal Article | LibreCat-ID: 13149
Wünderlich, N. V., Hogreve, J., Chowdhury, I. N., Fleischer, H., Mousavi, S., Rötzmeier-Keuper, J., & Sousa, R. (2019). Overcoming vulnerability: Channel design strategies to alleviate vulnerability perceptions in customer journeys. Journal of Business Research. https://doi.org/10.1016/j.jbusres.2019.07.027
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| DOI
2019 | Journal Article | LibreCat-ID: 13454
Eggert, A., Kleinaltenkamp, M., & Kashyap, V. (2019). Mapping Value in Business Markets: An Integrative Framework. Industrial Marketing Management, 79, 13--20.
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2019 | Journal Article | LibreCat-ID: 13455
Garnefeld, I., Eggert, A., Husemann-Kopetzky, M., & Boehm, E. (2019). Exploring the link between payment schemes and customer fraud: a mental accounting perspective. Journal of the Academy of Marketing Science, 47(4), 595--616.
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2019 | Conference Paper | LibreCat-ID: 13456
Eggert, A., Boehm, E., Akalan, R., & Gebauer, H. (2019). Service Growth by Acquisition – An Event Study.
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2019 | Journal Article | LibreCat-ID: 13457
Eggert, A., Steinhoff, L., & Witte, C. (2019). Gift Purchases as Catalysts for Strengthening Customer–Brand Relationships. Journal of Marketing.
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2019 | Conference Paper | LibreCat-ID: 8538
Johansson-Pajala, R.-M., Thommes, K., Hoppe, J. A., Tuisku, O., Hennala, L., Pekkarinen, S., Melkas, H., & Gustafsson, C. (2019). Improved Knowledge Changes the Mindset: Older Adults’ Perceptions of Care Robots. In J. Zhou & G. Salvendy (Eds.), HCII 2019 (Vol. 11592, pp. 212–227). Springer. https://doi.org/10.1007/978-3-030-22012-9_16
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| DOI
2019 | Conference Paper | LibreCat-ID: 46675
Eggert, A., Böhm, E., Akalan, R., & Gebauer, H. (2019). Service growth by acquisition – An event study. 9th BMM-EMAC Biennial International Conference on Business Market Management, Berlin. 9th BMM-EMAC Biennial International Conference on Business Market Management, Berlin.
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2019 | Journal Article | LibreCat-ID: 41339
Garnefeld, I., Eggert, A., Husemann-Kopetzky, M., & Böhm, E. (2019). Exploring the link between payment schemes and customer fraud: a mental accounting perspective. Journal of the Academy of Marketing Science, 47(4), 595–616. https://doi.org/10.1007/s11747-019-00653-x
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| DOI
2019 | Book Chapter | LibreCat-ID: 18906
Schneider, M. (2019). Personalwirtschaft. In G. W. Maier, G. Engels, & E. Steffen (Eds.), Handbuch Gestaltung digitaler und vernetzter Arbeitswelten (pp. 303–322). Springer.
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2019 | Dissertation | LibreCat-ID: 49216
Radermacher, K. (2019). Wie sich Unternehmensarchitektur auf Arbeitssuchende auswirkt: Experimentelle Evidenz signalbasierter Mechanismen. Universitätsbibliothek.
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2019 | Journal Article | LibreCat-ID: 13246
Schneider, M., Iseke, A., & Pull, K. (2019). The gender pay gap in European executive boards: the role of executives’ pathway into the board. The International Journal of Human Resource Management, 1–23. https://doi.org/10.1080/09585192.2019.1620307
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2019 | Journal Article | LibreCat-ID: 13244
Schneider, M. R., Iseke, A., & Pull, K. (2019). The gender pay gap in European executive boards: the role of executives’ pathway into the board. The International Journal of Human Resource Management, 1–23. https://doi.org/10.1080/09585192.2019.1620307
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| DOI
2019 | Journal Article | LibreCat-ID: 45729
Eggert, A., Steinhoff, L., & Witte, C. (2019). Gift Purchases as Catalysts for Strengthening Customer–Brand Relationships. Journal of Marketing, 83(5), 115–132. https://doi.org/10.1177/0022242919860802
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| DOI
2019 | Book | LibreCat-ID: 45718
Palmatier, R. W., & Steinhoff, L. (2019). Relationship Marketing in the Digital Age. Routledge Taylor & Francis Group. https://doi.org/10.4324/9781315143583
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| DOI
2019 | Journal Article | LibreCat-ID: 45730
Steinhoff, L., Arli, D., Weaven, S., & Kozlenkova, I. V. (2019). Online Relationship Marketing. Journal of the Academy of Marketing Science, 47(3), 369–393. https://doi.org/10.1007/s11747-018-0621-6
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| DOI
2019 | Conference Paper | LibreCat-ID: 45743
Steinhoff, L., & Zondag, M. (2019). Enhancing Loyalty Program Effectiveness by Stimulating Member Activity along the Customer Journey. Proceedings of the 48th European Marketing Academy (EMAC) Conference, Hamburg. Proceedings of the 48th European Marketing Academy (EMAC) Conference, Hamburg.
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2018 | Mastersthesis | LibreCat-ID: 3313
Maurer, A. (2018). Kundenbewertungen und Produktnachfrage: Eine ökonomische Analyse. Universität Paderborn.
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2018 | Mastersthesis | LibreCat-ID: 3314
Michels, L. J. (2018). The Segmentation of Video-On-Demand Consumers. Universität Paderborn.
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2018 | Mastersthesis | LibreCat-ID: 3315
Walter, M. (2018). Sentiment Analysis of User-generated Ratings in the Sharing Economy . Universität Paderborn.
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2018 | Mastersthesis | LibreCat-ID: 3316
Korn, H. (2018). Restaurant reputation and meal prices: empricial evidence from the German restaurant industry. Universität Paderborn.
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2018 | Journal Article | LibreCat-ID: 3516
Rötzmeier-Keuper, J., Hendricks, J., Wünderlich, N., & Schmitz, G. (2018). Triadic relationships in the context of services for animal companions. Journal of Business Research, (85), 295--303.
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2018 | Journal Article | LibreCat-ID: 5772
Fanasch, P., & Frick, B. (2018). What Makes Cooperatives Successful? Identifying the Determinants of Their Organizational Performance. Journal of Wine Economics, 1–27. https://doi.org/10.1017/jwe.2018.28
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2018 | Conference Paper | LibreCat-ID: 6199
Eggert, A., Steinhoff, L., & Witte, C. (2018). Are Gift Purchases an Effective Driver of Customer Loyalty?
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2018 | Journal Article | LibreCat-ID: 4833
Steinhoff, L., Witte, C., & Eggert, A. (2018). Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty: The Contingency Role of Service Category Involvement. SMR-Journal of Service Management Research, (2), 22--35.
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2018 | Journal Article | LibreCat-ID: 4834
Eggert, A., Ulaga, W., Frow, P., & Payne, A. (2018). Conceptualizing and communicating value in business markets: From value in exchange to value in use. Industrial Marketing Management, 80--90.
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2018 | Conference Paper | LibreCat-ID: 4952
Purrmann, M., & Wünderlich, N. (n.d.). Managing Collaborative Consumption Platforms: Successfully Fostering the Co-Creation of Value Between Service Customers and Peer Providers. In Proceedings of the 2018 Frontiers in Service Conference. Austin, USA.
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2018 | Journal Article | LibreCat-ID: 4965
Grund, C., Harbring, C., & Thommes, K. (2018). Group (Re-) formation in public good games: The tale of the bad apple? Journal of Economic Behavior \& Organization, 306--319.
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2018 | Journal Article | LibreCat-ID: 4990
Thommes, K., & Akkerman, A. (2018). Clean up your network: how a strike changed the social networks of a working team. Team Performance Management: An International Journal, (1/2), 43--63.
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2018 | Journal Article | LibreCat-ID: 8537
Oertel, S., & Thommes, K. (2018). History as a source of organizational identity creation. Organization Studies, 39(12), 1709–1731. https://doi.org/10.1177/0170840618800112
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| DOI
2018 | Journal Article | LibreCat-ID: 5001
Garnefeld, I., Boehm, E., Klimke, L., & Oestreich, A. (2018). I thought it was over, but now it is back: customer reactions to ex post time extensions of sales promotions. Journal of the Academy of Marketing Science, 46(6), 1133--1147.
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2018 | Journal Article | LibreCat-ID: 5434 | 
Li, C., Dau, L. A., & Kabst, R. (2018). The more the merrier? Immigrant share and entrepreneurial activities. . Entrepreneurship Theory and Practice. .
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2018 | Journal Article | LibreCat-ID: 5435 |
Li, C., Brodbeck, F. C., Shenkar, O., Ponzi, L. J., & Fischer, J. (2018). Embracing the foreign: Cultural attractiveness and international strategy. Strategic Management Journal.
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2018 | Journal Article | LibreCat-ID: 5439
Schneid, M., Isidor, R., Steinmetz, H., & Kabst, R. (2018). Age Diversity and team outcomes: A quantitative review. . Journal of Managerial Psychology.
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2018 | Journal Article | LibreCat-ID: 5441
Isidor, R., Schwens, C., Hornung, F., & Kabst, R. (2018). The Impact of Structural and Attitudinal Antecedents on the Instability of International Joint Ventures: The Mediating Role of Asymmetrical Changes in Commitment. International Business Review (IBR).
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2018 | Journal Article | LibreCat-ID: 5448
Klonek, F., Isidor, R., & Kauffeld, S. (2018). Different Stages of Entrepreneurship: Lessons From the Transtheoretical Model of Change. . Journal of Change Management.
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2018 | Journal Article | LibreCat-ID: 5450
Schneid, M., Isidor, R., Schwens, C., Kabst, R., & Weber, I. (2018). Der Einfluss bio-demographischer und fachlicher Diversität auf die Leistung von Teams: Eine Metaanalyse. Die Betriebswirtschaft.
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2018 | Conference Paper | LibreCat-ID: 5480
Salonen, A., Terho, H., Boehm, E., Rajala, R., & Virtanen, A. (2018). Engaging a product-oriented salesforce in solution sales.
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2018 | Conference Paper | LibreCat-ID: 5481
Salonen, A., Terho, H., Boehm, E., Rajala, R., & Virtanen, A. (2018). How to transform a product-focused salesforce to solution sales?
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2018 | Journal Article | LibreCat-ID: 1063
Stroh-Maraun, N., Kaimann, D., & Cox, J. (2018). More than skills: A novel matching proposal for multiplayer video games. Entertainment Computing, 25, 26–36. https://doi.org/10.1016/j.entcom.2017.12.002
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2018 | Journal Article | LibreCat-ID: 1173
Kaimann, D., Stroh-Maraun, N., & Cox, J. (2018). A Duration Model Analysis of Consumer Preferences and Determinants of Video Game Consumption. Journal of Consumer Behaviour, 17(3), 290–301. https://doi.org/10.1002/cb.1711
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2018 | Book Chapter | LibreCat-ID: 15270
Weber, H. I., Vogt, S., Eberz-Weber, L.-M., Steinmetz, H., Wagner, S. A., Walther, F., … Kabst, R. (2018). Participatory Budgeting: Findings From Germany. In Civic Engagement and Politics: Concepts, Methodologies, Tools, and Applications. https://doi.org/10.4018/978-1-5225-7669-3.ch054
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| DOI
2018 | Journal Article | LibreCat-ID: 1031
Kaimann, D., Stroh-Maraun, N., & Cox, J. (2018). Variety in the video game industry: An empirical study of the Wundt curve. Managerial and Decision Economics, 39(3), 354–362. https://doi.org/10.1002/mde.2909
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2018 | Conference Paper | LibreCat-ID: 46678
Henkelmann, S., Böhm, E., Cramer, C., & Eggert, A. (2018). The bright and dark side of service quality signals: A contingency perspective. 2018 AMA Winter Academic Conference, New Orleans, FL. 2018 AMA Winter Academic Conference, New Orleans, FL.
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