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728 Publications
2022 | Journal Article | LibreCat-ID: 33692
Hoffmann, C., Hoppe, J. A., & Ziemann, N. (2022). Who has the future in mind? Gender, time perspectives, and pro-environmental behaviour. Environmental Research Letters, 17(10), Article 104026. https://doi.org/10.1088/1748-9326/ac9296
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2022 | Journal Article | LibreCat-ID: 34046
Hoffmann, C., & Thommes, K. (2022). Seizing the Opportunity for Automation—How Traffic Density Determines Truck Drivers’ Use of Cruise Control. IEEE Transactions on Human-Machine Systems, 1–11. https://doi.org/10.1109/thms.2022.3212335
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2022 | Journal Article | LibreCat-ID: 42782
Radermacher, K., & Herdejürgen, E. M. (2022). Erkenntnisse aus Arbeitgeberbewertungen – Potenzial von Atmosphäre und Arbeitsplätzen. . PERSONALquarterly, 1/2022, 24–33.
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2022 | Journal Article | LibreCat-ID: 34281 | 
Auer, T. F., Knorr, K., & Thommes, K. (2022). Long‐term effects of institutional conditions on perceived corruption – A study on organizational imprinting in post‐communist countries. Business Ethics, the Environment & Responsibility, 32(2), 478–497. https://doi.org/10.1111/beer.12506
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2022 | Journal Article | LibreCat-ID: 44529 |
Auer, T. F. (2022). Die Wirksamkeit von Lernzielen für Studienleistungen – eine experimentelle Studie. die hochschullehre, 8(1), 662–675. https://doi.org/10.3278/HSL2248W
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2022 | Conference Paper | LibreCat-ID: 33957
Deppe, S., Brandt, L., Brünninghaus, M., Papenkordt, J., Heindorf, S., & Tschirner-Vinke, G. (2022). AI-Based Assistance System for Manufacturing. ETFA, Stuttgart. https://doi.org/10.1109/ETFA52439.2022.9921520
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2022 | Conference Paper | LibreCat-ID: 34282
Deppe, S., Brandt, L., Brunninghaus, M., Papenkordt, J., Heindorf, S., & Tschirner-Vinke, G. (2022). AI-Based Assistance System for Manufacturing. 2022 IEEE 27th International Conference on Emerging Technologies and Factory Automation (ETFA). https://doi.org/10.1109/etfa52439.2022.9921520
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2022 | Book Chapter | LibreCat-ID: 34466
Papenkordt, J., & Thommes, K. (2022). Determinants of Trust in Smart Technologies. In Human-Technology Interaction. Springer International Publishing. https://doi.org/10.1007/978-3-030-99235-4_13
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2022 | Special Issue | LibreCat-ID: 49215
Erkenntnisse aus Arbeitgeberbewertungen: Das Potential von Arbeitsatmosphäre und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft. (2022). In K. Radermacher & E. Herdejürgen (Eds.), Studie Industrieverband Büro und Arbeitswelt e. V. (IBA). . Industrieverband Büro und Arbeitswelt e. V. .
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2022 | Journal Article | LibreCat-ID: 34154 |
Auer, T. F., Ekemen, H., Hagedorn, C., Heise, C., & Rese, C. (2022). Same Different but not Same Same: Ethnic Discrimination in Application Procedures in the German Public Sector. Empirical Economics Letters, 21(7), 47–55.
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2022 | Journal Article | LibreCat-ID: 32397
Auer, T. F., Sennefelder, L., & Meier, H. (2022). Betriebliche Gesundheitsförderung: Ein leeres Versprechen? Public Health Forum, 30(3), 214–216. https://doi.org/10.1515/pubhef-2022-0069
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2022 | Journal Article | LibreCat-ID: 42776
Schneider, M., Hellweg, T. D., & Menzefricke, J. S. (2022). Identification of Human and Organizational Key Design Factors for Digital Maturity – A Fuzzy-Set Qualitative Comparative Analysis. Proceedings of the Design Society, 2, 791–800. https://doi.org/10.1017/pds.2022.81
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2022 | Report | LibreCat-ID: 45668
Papenkordt, J., Gabriel, S., Thommes, K., & Dumitrescu, R. (2022). Künstliche Intelligenz in der industriellen Arbeitswelt. Kompetenzzentrum Arbeitswelt.Plus. https://doi.org/10.55594/tmao3234
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2022 | Journal Article | LibreCat-ID: 44637
Hoppe, J. A., Tuisku, O., Johansson-Pajala, R.-M., Pekkarinen, S., Hennala, L., Gustafsson, C., Melkas, H., & Thommes, K. (2022). When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty. Computers in Human Behavior Reports, 9, Article 100258. https://doi.org/10.1016/j.chbr.2022.100258
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2022 | Journal Article | LibreCat-ID: 34191
Knorr, K., & Hein-Pensel, F. (2022). Since Albert and Whetten: the dissemination of Albert and Whetten’s conceptualization of organizational identity. Management Review Quarterly. https://doi.org/10.1007/s11301-022-00311-7
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2022 | Journal Article | LibreCat-ID: 34295
Hoppe, J. A., Tuisku, O., Johansson-Pajala, R.-M., Pekkarinen, S., Hennala, L., Gustafsson, C., Melkas, H., & Thommes, K. (2022). When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty. Computers in Human Behavior Reports, Article 100258. https://doi.org/10.1016/j.chbr.2022.100258
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2022 | Journal Article | LibreCat-ID: 44636
Hoppe, J. A., Tuisku, O., Johansson-Pajala, R.-M., Pekkarinen, S., Hennala, L., Gustafsson, C., Melkas, H., & Thommes, K. (2022). When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty. Computers in Human Behavior Reports, 9, Article 100258. https://doi.org/10.1016/j.chbr.2022.100258
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2022 | Journal Article | LibreCat-ID: 32273
Hoppe, J. A., Melkas, H., Pekkarinen, S., Tuisku, O., Hennala, L., Johansson-Pajala, R.-M., Gustafsson, C., & Thommes, K. (2022). Perception of Society’s Trust in Care Robots by Public Opinion Leaders. International Journal of Human–Computer Interaction, 1–17. https://doi.org/10.1080/10447318.2022.2081283
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2022 | Journal Article | LibreCat-ID: 34473 |
Schnedler, W. (2022). The broken chain: Evidence against emotionally driven upstream indirect reciprocity. Games and Economic Behavior, 136, 542–558. https://doi.org/10.1016/j.geb.2022.10.008
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2022 | Journal Article | LibreCat-ID: 45721
Steinhoff, L., Palmatier, R. W., Martin, K. D., Fox, G., Henderson, C. M., Saint Clair, J. K., Yan, S., Lee, J.-Y., Perko, T., & Harmeling, C. M. (2022). Commentaries on Relationship Marketing: The Present and Future of Customer Relationships in Services. Journal of Service Management Research, 6(1), 2–27. https://doi.org/ 10.5771/2511-8676-2022-1-2
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2022 | Conference Paper | LibreCat-ID: 45737
Alberternst, B., Steinhoff, L., Eggert, A., & Giesler, M. (2022). Theorizing Marketplace Solidarity Systems: From Consumer–Firm Dyads to Structures of Mutual Support. 2022 AMA Summer Marketing Educators’ Conference Proceedings, Chicago. 2022 AMA Summer Marketing Educators’ Conference Proceedings, Chicago.
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2022 | Conference Paper | LibreCat-ID: 45739
Garnefeld, I., Steinhoff, L., & Küpper, K. (2022). How Do I Tell Them? Analyzing Companies’ Provision of Rejection Reasons in Product Testing Programs. 2022 AMA Winter Marketing Educators’ Conference Proceedings, Las Vegas. 2022 AMA Winter Marketing Educators’ Conference Proceedings, Las Vegas.
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2022 | Conference Paper | LibreCat-ID: 45738
Becker, M., Wiegand, N., Steinhoff, L., & Baidina, K. (2022). The Role of Self-Rewarding Behavior in Cashback Loyalty Programs. Proceedings of the 51st European Marketing Academy (EMAC) Conference, Budapest. Proceedings of the 51st European Marketing Academy (EMAC) Conference, Budapest.
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2022 | Journal Article | LibreCat-ID: 51210
Tuisku, O., Johansson-Pajala, R.-M., Hoppe, J. A., Pekkarinen, S., Hennala, L., Thommes, K., Gustafsson, C., & Melkas, H. (2022). Assistant nurses and orientation to care robot use in three European countries. Behaviour & Information Technology, 42(6), 758–774. https://doi.org/10.1080/0144929x.2022.2042736
LibreCat
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2022 | Journal Article | LibreCat-ID: 46662
Akalan, R., Eggert, A., & Böhm, E. (2022). Strategic emphasis on service-based business models during the corona crisis: Are customer solutions a curse or blessing for manufacturing firms? Journal of Service Management Research, 6(1), 47–63.
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2022 | Journal Article | LibreCat-ID: 46668
Eggert, A., Harrmann, L., & Böhm, E. (2022). Digital technology usage as a driver of servitization paths in manufacturing industries. EMAC Annual Conference, Budapest, Hungary. EMAC Annual Conference, Budapest, Hungary.
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2022 | Conference Paper | LibreCat-ID: 46669
Kessing, K., Garnefeld, I., & Böhm, E. (2022). Should manufacturers publish online reviews in their own online shops? EMAC Annual Conference, Budapest, Hungary. EMAC Annual Conference, Budapest, Hungary.
LibreCat
2022 | Journal Article | LibreCat-ID: 46661
Akalan, R., Böhm, E., & Eggert, A. (2022). Servitization in the manufacturing industry: Where do we stand? Where do we come from? Journal of Service Management Research, 6(3), 204–213.
LibreCat
2022 | Journal Article | LibreCat-ID: 46634
Alavi, S., Böhm, E., Habel, J., Wieseke, J., Schmitz, C., & Brüggemann, F. (2022). The ambivalent role of monetary sales incentives in service innovation selling. Journal of Product Innovation Management, 39(3), 445–463. https://doi.org/10.1111/jpim.12600
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| DOI
2022 | Journal Article | LibreCat-ID: 56160
Radermacher, K., & Herdejürgen, E. M. (2022). Erkenntnisse von Arbeitgeberbewertungen: Potenzial von Atmosphäre und Arbeitsplätzen. PERSONALquarterly, 74(1), 24–33.
LibreCat
2022 | Report | LibreCat-ID: 56163
Radermacher, K., & Herdejürgen, E. M. (2022). Erkenntnisse aus Arbeitgeberbewertungen: Das Potential von Arbeitsatmosphäre und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft. Industrieverband Büro und Arbeitswelt e.V. (IBA).
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2022 | Journal Article | LibreCat-ID: 44638
Hoppe, J. A., Tuisku, O., Johansson-Pajala, R.-M., Pekkarinen, S., Hennala, L., Gustafsson, C., Melkas, H., & Thommes, K. (2022). When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty. Computers in Human Behavior Reports, 9, Article 100258. https://doi.org/10.1016/j.chbr.2022.100258
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| DOI
2022 | Journal Article | LibreCat-ID: 46660
Böhm, E., Eggert, A., Garnefeld, I., Holzmüller, H., Schaefers, T., Steinhoff, L., & Woisetschläger, D. (2022). Exploring the customer journey of voice commerce: A research agenda. SMR - Journal of Service Management Research, 6(4), 216–231.
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2022 | Conference Paper | LibreCat-ID: 34283
Gutt, J. K., & Thommes, K. (2022). Speaking of Performance: Evaluating Team Members’ Performance with Open-Ended Audio Comments. Academy of Management Proceedings. https://doi.org/10.5465/AMBPP.2022.16394abstract
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2021 | Dissertation | LibreCat-ID: 24886
van Straaten, D. (2021). Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics. https://doi.org/10.17619/UNIPB/1-1189
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| DOI
2021 | Book Chapter | LibreCat-ID: 24371
Krebs, B., & Wehner, M. C. (2021). The relationship between talent management and individual and organizational performance. In I. Tarique (Ed.), The Routledge companion to talent management (pp. 539–555). Routledge.
LibreCat
2021 | Book Chapter | LibreCat-ID: 24375
Wach, B., Krebs, B., & Kabst, R. (2021). HR-Manager als Intrapreneure. In K. Schwuchow & J. Gutmann (Eds.), HR-Trends 2021. Haufe-Lexware.
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2021 | Journal Article | LibreCat-ID: 24456 |
Rohlfing, K. J., Cimiano, P., Scharlau, I., Matzner, T., Buhl, H. M., Buschmeier, H., Esposito, E., Grimminger, A., Hammer, B., Haeb-Umbach, R., Horwath, I., Hüllermeier, E., Kern, F., Kopp, S., Thommes, K., Ngonga Ngomo, A.-C., Schulte, C., Wachsmuth, H., Wagner, P., & Wrede, B. (2021). Explanation as a Social Practice: Toward a Conceptual Framework for the Social Design of AI Systems. IEEE Transactions on Cognitive and Developmental Systems, 13(3), 717–728. https://doi.org/10.1109/tcds.2020.3044366
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2021 | Journal Article | LibreCat-ID: 45724
Henderson, C. M., Steinhoff, L., Harmeling, C. M., & Palmatier, R. W. (2021). Customer Inertia Marketing. Journal of the Academy of Marketing Science, 49(2), 350–373. http://dx.doi.org/10.1007/s11747-020-00744-0
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2021 | Journal Article | LibreCat-ID: 45725
Kim, J. J., Steinhoff, L., & Palmatier, R. W. (2021). An Emerging Theory of Loyalty Program Dynamics. Journal of the Academy of Marketing Science, 49(1), 71–95. https://doi.org/10.1007/s11747-020-00719-1
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2021 | Journal Article | LibreCat-ID: 45722
Steinhoff, L., & Palmatier, R. W. (2021). Commentary: Opportunities and Challenges of Technology in Relationship Marketing. Australasian Marketing Journal, 29(2), 111–117. https://doi.org/10.1016/j.ausmj.2020.07.003
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| DOI
2021 | Journal Article | LibreCat-ID: 45723
Steinhoff, L., & Zondag, M. M. (2021). Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages. Journal of Business Research, 129, 70–82. https://doi.org/10.1016/j.jbusres.2021.02.016
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| DOI
2021 | Conference Paper | LibreCat-ID: 45741
Alberternst, B., Steinhoff, L., Eggert, A., & Giesler, M. (2021). Consumer Solidarity: A Social-System Perspective on the Glue that Holds Society Together. 2021 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg. 2021 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg.
LibreCat
2021 | Conference Paper | LibreCat-ID: 45740
Alberternst, B., Eggert, A., Steinhoff, L., & Giesler, M. (2021). Understanding and Measuring Consumer Solidarity as a Collective Bond. Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid. Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid.
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2021 | Journal Article | LibreCat-ID: 17860
Beverungen, D., Kundisch, D., & Wünderlich, N. (2021). Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers. Journal of Service Management, 32(4), 507–532. https://doi.org/10.1108/JOSM-03-2020-0066
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| DOI
2021 | Journal Article | LibreCat-ID: 21289
Kaimann, D., Tanneberg, I., & Cox, J. (2021). “I will survive”: Online streaming and the chart survival of music tracks. Managerial and Decision Economics, 42(1), 3–20. https://doi.org/10.1002/mde.3226
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2021 | Conference Paper | LibreCat-ID: 46670
Harrmann, L., Böhm, E., & Eggert, A. (2021). Exploring the paths towards service growth in manufacturing companies. 2021 AMA Winter Academic Conference. 2021 AMA Winter Academic Conference.
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2021 | Journal Article | LibreCat-ID: 41338
Salonen, A., Terho, H., Böhm, E., Virtanen, A., & Rajala, R. (2021). Engaging a product-focused sales force in solution selling: interplay of individual- and organizational-level conditions. Journal of the Academy of Marketing Science, 49(1), 139–163. https://doi.org/10.1007/s11747-020-00729-z
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| DOI
2021 | Journal Article | LibreCat-ID: 41337
Garnefeld, I., Krah, T., Böhm, E., & Gremler, D. D. (2021). Online reviews generated through product testing: can more favorable reviews be enticed with free products? Journal of the Academy of Marketing Science, 49(4), 703–722. https://doi.org/10.1007/s11747-021-00770-6
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| DOI
2021 | Journal Article | LibreCat-ID: 46635
Schaefers, T., Ruffer, S., & Böhm, E. (2021). Outcome-based contracting from the customers’ perspective: A means-end chain analytical exploration. Industrial Marketing Management, 93, 466–481. https://doi.org/10.1016/j.indmarman.2020.06.002
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