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704 Publications
2022 | Journal Article | LibreCat-ID: 34191
Knorr, K., & Hein-Pensel, F. (2022). Since Albert and Whetten: the dissemination of Albert and Whetten’s conceptualization of organizational identity. Management Review Quarterly. https://doi.org/10.1007/s11301-022-00311-7
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| DOI
2022 | Journal Article | LibreCat-ID: 34295
Hoppe, J. A., Tuisku, O., Johansson-Pajala, R.-M., Pekkarinen, S., Hennala, L., Gustafsson, C., Melkas, H., & Thommes, K. (2022). When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty. Computers in Human Behavior Reports, Article 100258. https://doi.org/10.1016/j.chbr.2022.100258
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| DOI
2022 | Journal Article | LibreCat-ID: 44636
Hoppe, J. A., Tuisku, O., Johansson-Pajala, R.-M., Pekkarinen, S., Hennala, L., Gustafsson, C., Melkas, H., & Thommes, K. (2022). When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty. Computers in Human Behavior Reports, 9, Article 100258. https://doi.org/10.1016/j.chbr.2022.100258
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| DOI
2022 | Journal Article | LibreCat-ID: 32273
Hoppe, J. A., Melkas, H., Pekkarinen, S., Tuisku, O., Hennala, L., Johansson-Pajala, R.-M., Gustafsson, C., & Thommes, K. (2022). Perception of Society’s Trust in Care Robots by Public Opinion Leaders. International Journal of Human–Computer Interaction, 1–17. https://doi.org/10.1080/10447318.2022.2081283
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| DOI
2022 | Journal Article | LibreCat-ID: 34473 | 
Schnedler, W. (2022). The broken chain: Evidence against emotionally driven upstream indirect reciprocity. Games and Economic Behavior, 136, 542–558. https://doi.org/10.1016/j.geb.2022.10.008
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2022 | Journal Article | LibreCat-ID: 45721
Steinhoff, L., Palmatier, R. W., Martin, K. D., Fox, G., Henderson, C. M., Saint Clair, J. K., Yan, S., Lee, J.-Y., Perko, T., & Harmeling, C. M. (2022). Commentaries on Relationship Marketing: The Present and Future of Customer Relationships in Services. Journal of Service Management Research, 6(1), 2–27. https://doi.org/ 10.5771/2511-8676-2022-1-2
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| DOI
2022 | Conference Paper | LibreCat-ID: 45737
Alberternst, B., Steinhoff, L., Eggert, A., & Giesler, M. (2022). Theorizing Marketplace Solidarity Systems: From Consumer–Firm Dyads to Structures of Mutual Support. 2022 AMA Summer Marketing Educators’ Conference Proceedings, Chicago. 2022 AMA Summer Marketing Educators’ Conference Proceedings, Chicago.
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2022 | Conference Paper | LibreCat-ID: 45739
Garnefeld, I., Steinhoff, L., & Küpper, K. (2022). How Do I Tell Them? Analyzing Companies’ Provision of Rejection Reasons in Product Testing Programs. 2022 AMA Winter Marketing Educators’ Conference Proceedings, Las Vegas. 2022 AMA Winter Marketing Educators’ Conference Proceedings, Las Vegas.
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2022 | Conference Paper | LibreCat-ID: 45738
Becker, M., Wiegand, N., Steinhoff, L., & Baidina, K. (2022). The Role of Self-Rewarding Behavior in Cashback Loyalty Programs. Proceedings of the 51st European Marketing Academy (EMAC) Conference, Budapest. Proceedings of the 51st European Marketing Academy (EMAC) Conference, Budapest.
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2022 | Journal Article | LibreCat-ID: 45720
Steinhoff, L., Liu, J. (S. ), Li, X., & Palmatier, R. W. (2022). Customer Engagement in International Markets. Journal of International Marketing, 31(1), 1–31. https://doi.org/10.1177/1069031X221099211
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| DOI
2022 | Journal Article | LibreCat-ID: 51210
Tuisku, O., Johansson-Pajala, R.-M., Hoppe, J. A., Pekkarinen, S., Hennala, L., Thommes, K., Gustafsson, C., & Melkas, H. (2022). Assistant nurses and orientation to care robot use in three European countries. Behaviour & Information Technology, 42(6), 758–774. https://doi.org/10.1080/0144929x.2022.2042736
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| DOI
2021 | Dissertation | LibreCat-ID: 24886
van Straaten, D. (2021). Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics. https://doi.org/10.17619/UNIPB/1-1189
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| DOI
2021 | Book Chapter | LibreCat-ID: 24371
Krebs, B., & Wehner, M. C. (2021). The relationship between talent management and individual and organizational performance. In I. Tarique (Ed.), The Routledge companion to talent management (pp. 539–555). Routledge.
LibreCat
2021 | Journal Article | LibreCat-ID: 21289
Kaimann, D., Tanneberg, I., & Cox, J. (2021). “I will survive”: Online streaming and the chart survival of music tracks. Managerial and Decision Economics, 42(1), 3–20. https://doi.org/10.1002/mde.3226
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| DOI
2021 | Conference Paper | LibreCat-ID: 46670
Harrmann, L., Böhm, E., & Eggert, A. (2021). Exploring the paths towards service growth in manufacturing companies. 2021 AMA Winter Academic Conference. 2021 AMA Winter Academic Conference.
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2021 | Journal Article | LibreCat-ID: 41338
Salonen, A., Terho, H., Böhm, E., Virtanen, A., & Rajala, R. (2021). Engaging a product-focused sales force in solution selling: interplay of individual- and organizational-level conditions. Journal of the Academy of Marketing Science, 49(1), 139–163. https://doi.org/10.1007/s11747-020-00729-z
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| DOI
2021 | Journal Article | LibreCat-ID: 41337
Garnefeld, I., Krah, T., Böhm, E., & Gremler, D. D. (2021). Online reviews generated through product testing: can more favorable reviews be enticed with free products? Journal of the Academy of Marketing Science, 49(4), 703–722. https://doi.org/10.1007/s11747-021-00770-6
LibreCat
| DOI
2021 | Journal Article | LibreCat-ID: 46635
Schaefers, T., Ruffer, S., & Böhm, E. (2021). Outcome-based contracting from the customers’ perspective: A means-end chain analytical exploration. Industrial Marketing Management, 93, 466–481. https://doi.org/10.1016/j.indmarman.2020.06.002
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| DOI
2021 | Book Chapter | LibreCat-ID: 24375
Wach, B., Krebs, B., & Kabst, R. (2021). HR-Manager als Intrapreneure. In K. Schwuchow & J. Gutmann (Eds.), HR-Trends 2021. Haufe-Lexware.
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2021 | Book Chapter | LibreCat-ID: 42778
Öhlschläger, C., & Schneider, M. (2021). Passivität als Widerstand gegen die Macht der Verhältnisse? Melvilles Bartleby, the scrivener aus literaturwissenschaftlicher und ökonomischer Perspektive. In Komparatistik heute (pp. 159–173). Brill | Fink. https://doi.org/10.30965/9783846766088_009
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| DOI
2021 | Journal Article | LibreCat-ID: 24456 |
Rohlfing, K. J., Cimiano, P., Scharlau, I., Matzner, T., Buhl, H. M., Buschmeier, H., Esposito, E., Grimminger, A., Hammer, B., Haeb-Umbach, R., Horwath, I., Hüllermeier, E., Kern, F., Kopp, S., Thommes, K., Ngonga Ngomo, A.-C., Schulte, C., Wachsmuth, H., Wagner, P., & Wrede, B. (2021). Explanation as a Social Practice: Toward a Conceptual Framework for the Social Design of AI Systems. IEEE Transactions on Cognitive and Developmental Systems, 13(3), 717–728. https://doi.org/10.1109/tcds.2020.3044366
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2021 | Journal Article | LibreCat-ID: 45724
Henderson, C. M., Steinhoff, L., Harmeling, C. M., & Palmatier, R. W. (2021). Customer Inertia Marketing. Journal of the Academy of Marketing Science, 49(2), 350–373. http://dx.doi.org/10.1007/s11747-020-00744-0
LibreCat
| DOI
2021 | Journal Article | LibreCat-ID: 45725
Kim, J. J., Steinhoff, L., & Palmatier, R. W. (2021). An Emerging Theory of Loyalty Program Dynamics. Journal of the Academy of Marketing Science, 49(1), 71–95. https://doi.org/10.1007/s11747-020-00719-1
LibreCat
| DOI
2021 | Journal Article | LibreCat-ID: 45722
Steinhoff, L., & Palmatier, R. W. (2021). Commentary: Opportunities and Challenges of Technology in Relationship Marketing. Australasian Marketing Journal, 29(2), 111–117. https://doi.org/10.1016/j.ausmj.2020.07.003
LibreCat
| DOI
2021 | Journal Article | LibreCat-ID: 45723
Steinhoff, L., & Zondag, M. M. (2021). Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages. Journal of Business Research, 129, 70–82. https://doi.org/10.1016/j.jbusres.2021.02.016
LibreCat
| DOI
2021 | Conference Paper | LibreCat-ID: 45741
Alberternst, B., Steinhoff, L., Eggert, A., & Giesler, M. (2021). Consumer Solidarity: A Social-System Perspective on the Glue that Holds Society Together. 2021 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg. 2021 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg.
LibreCat
2021 | Conference Paper | LibreCat-ID: 45740
Alberternst, B., Eggert, A., Steinhoff, L., & Giesler, M. (2021). Understanding and Measuring Consumer Solidarity as a Collective Bond. Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid. Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid.
LibreCat
2021 | Journal Article | LibreCat-ID: 17860
Beverungen, D., Kundisch, D., & Wünderlich, N. (2021). Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers. Journal of Service Management, 32(4), 507–532. https://doi.org/10.1108/JOSM-03-2020-0066
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| DOI
2020 | Conference Paper | LibreCat-ID: 24373
Krebs, B. (2020). Antecedents and Performance Consequences of High-Potential Scheme Use. Academy of Management Proceedings, 1(21233).
LibreCat
2020 | Journal Article | LibreCat-ID: 21126
Pekkarinen, S., Hennala, L., Tuisku, O., Gustafsson, C., Johansson-Pajala, R.-M., Thommes, K., … Melkas, H. (2020). Care robots in society: Knowledge and orientation needs. Gerontechnology. https://doi.org/10.4017/gt.2020.19.s.69664
LibreCat
| DOI
2020 | Journal Article | LibreCat-ID: 21127
Johansson-Pajala, R.-M., Thommes, K., Hoppe, J. A., Tuisku, O., Hennala, L., Pekkarinen, S., … Gustafsson, C. (2020). The need for care robot orientation in elder care services. Gerontechnology. https://doi.org/10.4017/gt.2020.19.s.69574
LibreCat
| DOI
2020 | Journal Article | LibreCat-ID: 21287
Kaimann, D. (2020). Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets. Sustainability, 12(15). https://doi.org/10.3390/su12156185
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| DOI
2020 | Journal Article | LibreCat-ID: 17361
Johansson-Pajala, R.-M., Thommes, K., Hoppe, J. A., Tuisku, O., Hennala, L., Pekkarinen, S., … Gustafsson, C. (2020). Care Robot Orientation: What, Who and How? Potential Users` Perceptions. International Journal of Social Robotics, 1–15. https://doi.org/10.1007/s12369-020-00619-y
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| DOI
2020 | Journal Article | LibreCat-ID: 17366
Hoppe, J. A., Johansson-Pajala, R.-M., Gustafsson, C., Melkas, H., Tusku, O., Pekkarinen, S., & Hennala, L. (n.d.). Technologieorientierung zu Assistenzrobotik – Welche Akzeptanz besteht bei der Einführung von Assistenzrobotik für die Pflege älterer Menschen? Industrie 4.0 Management, 2.
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2020 | Book Chapter | LibreCat-ID: 17367 |
Hoppe, J. A., Johansson-Pajala, R.-M., Gustafsson, C., Melkas, H., Tusku, O., Pekkarinen, S., … Thommes, K. (2020). Assistive robots in care: Expectations and perceptions of older people. In J. Haltaufderheide, J. Hovemann, & J. Vollmann (Eds.), Aging between Participation and Simulation - Ethical Dimensions of Socially Assistive Technologies in elderly care (pp. 139–156). Berlin / Boston: De Gruyter. https://doi.org/10.1515/9783110677485-009
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2020 | Journal Article | LibreCat-ID: 20882
Hoffmann, C., & Thommes, K. (2020). Can digital feedback increase employee performance and energy efficiency in firms? Evidence from a field experiment. Journal of Economic Behavior & Organization, 49–65. https://doi.org/10.1016/j.jebo.2020.09.034
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| DOI
2020 | Journal Article | LibreCat-ID: 20883
Grund, C., Harbring, C., Thommes, K., & Tilkes, K. R. (2020). Decisions on Extending Group Membership—Evidence from a Public Good Experiment. Games. https://doi.org/10.3390/g11040061
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| DOI
2020 | Journal Article | LibreCat-ID: 4627
Kaimann, D. (2020). Ancillary market signaling: A two-stage model of economic reputation on ancillary market success. Applied Economics Letters, 27(16), 1366–1370. https://doi.org/10.1080/13504851.2019.1683136
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2020 | Conference Paper | LibreCat-ID: 16116
Purrmann, M., & Wünderlich, N. (2020). How to Build Trust on Peer-to-Peer Platforms: An Investigation of the Antecedents of Peer and Platform Trust. In Proceedings of the 2020 AMA Winter Academic Conference. San Diego, CA, USA.
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2020 | Journal Article | LibreCat-ID: 21128
Thommes, K., Johansson-Pajala, R.-M., Gustaffson, C., Pekkarinen, S., Tuisku, O., Hennala, L., Melkas, H., & Hoppe, J. A. (2020). Trust development in care robots by opinion leader in the society. Gerontechnology. https://doi.org/10.4017/gt.2020.19.s.70024.4
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| DOI
2020 | Journal Article | LibreCat-ID: 17854
Goldbach, C., Hoffmann, C., Hoppe, J. A., Pitz, T., & Thommes, K. (2020). The fast and the furious—An experimental investigation of the pace of life and risky speed choice in traffic. PloS ONE, 15(7). https://doi.org/10.1371/journal.pone.0236589
LibreCat
| DOI
2020 | Journal Article | LibreCat-ID: 17857
Pekkarinen, S., Hennala, L., Tuisku, O., Gustafsson, C., Johansson-Pajala, R.-M., Thommes, K., Hoppe, J. A., & Melkas, H. (2020). Embedding care robots into society and practice: Socio-technical considerations. Futures, 122. https://doi.org/10.1016/j.futures.2020.102593
LibreCat
| DOI
2020 | Journal Article | LibreCat-ID: 17862
Schlangenotto, D., Schnedler, W., & Vadovic, R. (2020). Against All Odds: Tentative Steps Toward Efficient Information Sharing in Groups. Games, 11(3), 1--24.
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2020 | Journal Article | LibreCat-ID: 18236
Schnedler, W., & Stephan, N. L. (2020). Revisiting a Remedy Against Chains of Unkindness. Schmalenbach Business Review, 347–364. https://doi.org/10.1007/s41464-020-00090-2
LibreCat
| DOI
2020 | Conference Paper | LibreCat-ID: 46689
Garnefeld, I., Krah, T., Böhm, E., & Gremler, D. D. (2020). Do product testing programs lead to more favorable online reviews? (ausgezeichnet mit Best Paper Award). 2020 AMA Winter Academic Conference, San Diego, CA. 2020 AMA Winter Academic Conference, San Diego, CA.
LibreCat
2020 | Conference Paper | LibreCat-ID: 46690
Eggert, A., Böhm, E., Akalan, R., & Gebauer, H. (2020). Manufacturers’ service growth through mergers and acquisitions – An event study. 2020 AMA Winter Academic Conference, San Diego, CA. 2020 AMA Winter Academic Conference, San Diego, CA.
LibreCat
2020 | Journal Article | LibreCat-ID: 46636
Böhm, E., Eggert, A., Terho, H., Ulaga, W., & Haas, A. (2020). Drivers and outcomes of salespersons’ value opportunity recognition competence in solution selling. Journal of Personal Selling and Sales Management, 40(3), 180–197. https://doi.org/10.1080/08853134.2020.1778484
LibreCat
| DOI
2020 | Book Chapter | LibreCat-ID: 42780
Schneider, M. (2020). Gier und andere Tugenden: Widersprüchliche Bewertungen der Marktwirtschaft in Oliver Stones Wall Street. In K. Becker (Ed.), Erzähltes Geld Finanzmärkte und Krisen in Literatur, Film und Medien (pp. 243–254).
LibreCat
2020 | Book Chapter | LibreCat-ID: 18905
Schneider, M. (2020). Urbane Arbeitsparadiese gestern und heute. In C. Öhlschläger (Ed.), Urbane Kulturen und Räume Intermedial (pp. 209–221).
LibreCat
2020 | Book Chapter | LibreCat-ID: 20295
Schneider, M., & Eisele, S. (2020). Personalwirtschaft. In Handbuch Gestaltung digitaler und vernetzter Arbeitswelten (pp. 303–322). Springer.
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