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715 Publications


2022 | Journal Article | LibreCat-ID: 32397
@article{Auer_Sennefelder_Meier_2022, title={Betriebliche Gesundheitsförderung: Ein leeres Versprechen?}, volume={30}, DOI={10.1515/pubhef-2022-0069}, number={3}, journal={Public Health Forum}, publisher={Walter De Gruyter GmbH}, author={Auer, Thorsten Fabian and Sennefelder, Lisa and Meier, Heiko}, year={2022}, pages={214–216} }
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2022 | Journal Article | LibreCat-ID: 42776
@article{Schneider_Hellweg_Menzefricke_2022, title={Identification of Human and Organizational Key Design Factors for Digital Maturity – A Fuzzy-Set Qualitative Comparative Analysis}, volume={2}, DOI={10.1017/pds.2022.81}, journal={Proceedings of the Design Society}, publisher={Cambridge University Press (CUP)}, author={Schneider, Martin and Hellweg, Talea Davina and Menzefricke, J. S.}, year={2022}, pages={791–800} }
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2022 | Report | LibreCat-ID: 45668
@book{Papenkordt_Gabriel_Thommes_Dumitrescu_2022, title={Künstliche Intelligenz in der industriellen Arbeitswelt}, DOI={10.55594/tmao3234}, publisher={Kompetenzzentrum Arbeitswelt.Plus}, author={Papenkordt, Jörg and Gabriel, Stefan and Thommes, Kirsten and Dumitrescu, Roman}, year={2022} }
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2022 | Journal Article | LibreCat-ID: 44637
@article{Hoppe_Tuisku_Johansson-Pajala_Pekkarinen_Hennala_Gustafsson_Melkas_Thommes_2022, title={When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty}, volume={9}, DOI={10.1016/j.chbr.2022.100258}, number={100258}, journal={Computers in Human Behavior Reports}, publisher={Elsevier BV}, author={Hoppe, Julia Amelie and Tuisku, Outi and Johansson-Pajala, Rose-Marie and Pekkarinen, Satu and Hennala, Lea and Gustafsson, Christine and Melkas, Helinä and Thommes, Kirsten}, year={2022} }
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2022 | Journal Article | LibreCat-ID: 34191
@article{Knorr_Hein-Pensel_2022, title={Since Albert and Whetten: the dissemination of Albert and Whetten’s conceptualization of organizational identity}, DOI={10.1007/s11301-022-00311-7}, journal={Management Review Quarterly}, publisher={Springer Science and Business Media LLC}, author={Knorr, Karin and Hein-Pensel, Franziska}, year={2022} }
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2022 | Journal Article | LibreCat-ID: 34295
@article{Hoppe_Tuisku_Johansson-Pajala_Pekkarinen_Hennala_Gustafsson_Melkas_Thommes_2022, title={When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty}, DOI={10.1016/j.chbr.2022.100258}, number={100258}, journal={Computers in Human Behavior Reports}, publisher={Elsevier BV}, author={Hoppe, Julia Amelie and Tuisku, Outi and Johansson-Pajala, Rose-Marie and Pekkarinen, Satu and Hennala, Lea and Gustafsson, Christine and Melkas, Helinä and Thommes, Kirsten}, year={2022} }
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2022 | Journal Article | LibreCat-ID: 44636
@article{Hoppe_Tuisku_Johansson-Pajala_Pekkarinen_Hennala_Gustafsson_Melkas_Thommes_2022, title={When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty}, volume={9}, DOI={10.1016/j.chbr.2022.100258}, number={100258}, journal={Computers in Human Behavior Reports}, publisher={Elsevier BV}, author={Hoppe, Julia A. and Tuisku, Outi and Johansson-Pajala, Rose-Marie and Pekkarinen, Satu and Hennala, Lea and Gustafsson, Christine and Melkas, Helinä and Thommes, Kirsten}, year={2022} }
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2022 | Journal Article | LibreCat-ID: 32273
@article{Hoppe_Melkas_Pekkarinen_Tuisku_Hennala_Johansson-Pajala_Gustafsson_Thommes_2022, title={Perception of Society’s Trust in Care Robots by Public Opinion Leaders}, DOI={10.1080/10447318.2022.2081283}, journal={International Journal of Human–Computer Interaction}, publisher={Informa UK Limited}, author={Hoppe, Julia Amelie and Melkas, Helinä and Pekkarinen, Satu and Tuisku, Outi and Hennala, Lea and Johansson-Pajala, Rose-Marie and Gustafsson, Christine and Thommes, Kirsten}, year={2022}, pages={1–17} }
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2022 | Journal Article | LibreCat-ID: 34473 | OA
@article{Schnedler_2022, title={The broken chain: Evidence against emotionally driven upstream indirect reciprocity}, volume={136}, DOI={10.1016/j.geb.2022.10.008}, journal={Games and Economic Behavior}, publisher={Elsevier BV}, author={Schnedler, Wendelin}, year={2022}, pages={542–558} }
LibreCat | Files available | DOI | Download (ext.)
 

2022 | Journal Article | LibreCat-ID: 45721
@article{Steinhoff_Palmatier_Martin_Fox_Henderson_Saint Clair_Yan_Lee_Perko_Harmeling_2022, title={Commentaries on Relationship Marketing: The Present and Future of Customer Relationships in Services}, volume={6}, DOI={ 10.5771/2511-8676-2022-1-2}, number={1}, journal={Journal of Service Management Research}, author={Steinhoff, Lena and Palmatier, R. W. and Martin, K. D. and Fox, G. and Henderson, C. M. and Saint Clair, J. K. and Yan, S. and Lee, J.-Y. and Perko, T. and Harmeling, C. M.}, year={2022}, pages={2–27} }
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2022 | Conference Paper | LibreCat-ID: 45737
@inproceedings{Alberternst_Steinhoff_Eggert_Giesler_2022, title={Theorizing Marketplace Solidarity Systems: From Consumer–Firm Dyads to Structures of Mutual Support}, booktitle={2022 AMA Summer Marketing Educators’ Conference Proceedings, Chicago}, author={Alberternst, B. and Steinhoff, Lena and Eggert, A. and Giesler, M.}, year={2022} }
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2022 | Conference Paper | LibreCat-ID: 45739
@inproceedings{Garnefeld_Steinhoff_Küpper_2022, title={How Do I Tell Them? Analyzing Companies’ Provision of Rejection Reasons in Product Testing Programs}, booktitle={2022 AMA Winter Marketing Educators’ Conference Proceedings, Las Vegas}, author={Garnefeld, I. and Steinhoff, Lena and Küpper, K.}, year={2022} }
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2022 | Conference Paper | LibreCat-ID: 45738
@inproceedings{Becker_Wiegand_Steinhoff_Baidina_2022, title={The Role of Self-Rewarding Behavior in Cashback Loyalty Programs}, booktitle={Proceedings of the 51st European Marketing Academy (EMAC) Conference, Budapest.}, author={Becker, M. and Wiegand, N. and Steinhoff, Lena and Baidina, K.}, year={2022} }
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2022 | Journal Article | LibreCat-ID: 45720
@article{Steinhoff_Liu_Li_Palmatier_2022, title={Customer Engagement in International Markets}, volume={31}, DOI={10.1177/1069031X221099211}, number={1}, journal={Journal of International Marketing}, author={Steinhoff, Lena and Liu, J. (S.) and Li, X. and Palmatier, R. W.}, year={2022}, pages={1–31} }
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2022 | Journal Article | LibreCat-ID: 51210
@article{Tuisku_Johansson-Pajala_Hoppe_Pekkarinen_Hennala_Thommes_Gustafsson_Melkas_2022, title={Assistant nurses and orientation to care robot use in three European countries}, volume={42}, DOI={10.1080/0144929x.2022.2042736}, number={6}, journal={Behaviour & Information Technology}, publisher={Informa UK Limited}, author={Tuisku, Outi and Johansson-Pajala, Rose-Marie and Hoppe, Julia Amelie and Pekkarinen, Satu and Hennala, Lea and Thommes, Kirsten and Gustafsson, Christine and Melkas, Helinä}, year={2022}, pages={758–774} }
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2022 | Journal Article | LibreCat-ID: 46662
@article{Akalan_Eggert_Böhm_2022, title={Strategic emphasis on service-based business models during the corona crisis: Are customer solutions a curse or blessing for manufacturing firms?}, volume={6}, number={1}, journal={Journal of Service Management Research}, author={Akalan, R. and Eggert, A. and Böhm, Eva}, year={2022}, pages={47–63} }
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2022 | Journal Article | LibreCat-ID: 46668
@article{Eggert_Harrmann_Böhm_2022, title={Digital technology usage as a driver of servitization paths in manufacturing industries}, journal={EMAC Annual Conference, Budapest, Hungary}, author={Eggert, A. and Harrmann, L. and Böhm, Eva}, year={2022} }
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2022 | Conference Paper | LibreCat-ID: 46669
@inproceedings{Kessing_Garnefeld_Böhm_2022, title={Should manufacturers publish online reviews in their own online shops?}, booktitle={EMAC Annual Conference, Budapest, Hungary}, author={Kessing, K. and Garnefeld, I. and Böhm, Eva}, year={2022} }
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2022 | Journal Article | LibreCat-ID: 46661
@article{Akalan_Böhm_Eggert_2022, title={Servitization in the manufacturing industry: Where do we stand? Where do we come from?}, volume={6}, number={3}, journal={Journal of Service Management Research}, author={Akalan, R. and Böhm, Eva and Eggert, A.}, year={2022}, pages={204–213} }
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2022 | Journal Article | LibreCat-ID: 46634
@article{Alavi_Böhm_Habel_Wieseke_Schmitz_Brüggemann_2022, title={The ambivalent role of monetary sales incentives in service innovation selling}, volume={39}, DOI={10.1111/jpim.12600}, number={3}, journal={Journal of Product Innovation Management}, publisher={Wiley}, author={Alavi, Sascha and Böhm, Eva and Habel, Johannes and Wieseke, Jan and Schmitz, Christian and Brüggemann, Felix}, year={2022}, pages={445–463} }
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2022 | Journal Article | LibreCat-ID: 56160
@article{Radermacher_Herdejürgen_2022, title={ Erkenntnisse von Arbeitgeberbewertungen: Potenzial von Atmosphäre und Arbeitsplätzen}, volume={74}, number={1}, journal={PERSONALquarterly}, author={Radermacher, Katharina and Herdejürgen, Enja Marie}, year={2022}, pages={24–33} }
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2022 | Report | LibreCat-ID: 56163
@book{Radermacher_Herdejürgen_2022, place={Wiesbaden}, series={IBA-Studien}, title={Erkenntnisse aus Arbeitgeberbewertungen: Das Potential von Arbeitsatmosphäre und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft}, publisher={Industrieverband Büro und Arbeitswelt e.V. (IBA)}, author={Radermacher, Katharina and Herdejürgen, Enja Marie}, year={2022}, collection={IBA-Studien} }
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2021 | Dissertation | LibreCat-ID: 24886
@book{van Straaten_2021, title={Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics}, DOI={10.17619/UNIPB/1-1189 }, author={van Straaten, Dirk}, year={2021} }
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2021 | Book Chapter | LibreCat-ID: 24371
@inbook{Krebs_Wehner_2021, place={New York, NY}, title={The relationship between talent management and individual and organizational performance}, booktitle={The Routledge companion to talent management}, publisher={Routledge}, author={Krebs, Benjamin and Wehner, Marius Claus}, editor={Tarique, Ibraiz}, year={2021}, pages={539–555} }
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2021 | Book Chapter | LibreCat-ID: 24375
@inbook{Wach_Krebs_Kabst_2021, place={Freiburg}, title={HR-Manager als Intrapreneure}, booktitle={HR-Trends 2021}, publisher={Haufe-Lexware}, author={Wach, Bernhard and Krebs, Benjamin and Kabst, Rüdiger}, editor={Schwuchow, K. and Gutmann, J.}, year={2021} }
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2021 | Book Chapter | LibreCat-ID: 42778
@inbook{Öhlschläger_Schneider_2021, title={Passivität als Widerstand gegen die Macht der Verhältnisse? Melvilles Bartleby, the scrivener aus literaturwissenschaftlicher und ökonomischer Perspektive}, DOI={10.30965/9783846766088_009}, booktitle={Komparatistik heute}, publisher={Brill | Fink}, author={Öhlschläger, Claudia and Schneider, Martin}, year={2021}, pages={159–173} }
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2021 | Journal Article | LibreCat-ID: 24456 | OA
@article{Rohlfing_Cimiano_Scharlau_Matzner_Buhl_Buschmeier_Esposito_Grimminger_Hammer_Haeb-Umbach_et al._2021, title={Explanation as a Social Practice: Toward a Conceptual Framework for the Social Design of AI Systems}, volume={13}, DOI={10.1109/tcds.2020.3044366}, number={3}, journal={IEEE Transactions on Cognitive and Developmental Systems}, author={Rohlfing, Katharina J. and Cimiano, Philipp and Scharlau, Ingrid and Matzner, Tobias and Buhl, Heike M. and Buschmeier, Hendrik and Esposito, Elena and Grimminger, Angela and Hammer, Barbara and Haeb-Umbach, Reinhold and et al.}, year={2021}, pages={717–728} }
LibreCat | Files available | DOI
 

2021 | Journal Article | LibreCat-ID: 45724
@article{Henderson_Steinhoff_Harmeling_Palmatier_2021, title={Customer Inertia Marketing}, volume={49}, DOI={http://dx.doi.org/10.1007/s11747-020-00744-0}, number={2}, journal={Journal of the Academy of Marketing Science}, author={Henderson, C. M. and Steinhoff, Lena and Harmeling, C. M. and Palmatier, R. W.}, year={2021}, pages={350–373} }
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2021 | Journal Article | LibreCat-ID: 45725
@article{Kim_Steinhoff_Palmatier_2021, title={An Emerging Theory of Loyalty Program Dynamics}, volume={49}, DOI={10.1007/s11747-020-00719-1}, number={1}, journal={Journal of the Academy of Marketing Science}, author={Kim, J. J. and Steinhoff, Lena and Palmatier, R. W.}, year={2021}, pages={71–95} }
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2021 | Journal Article | LibreCat-ID: 45722
@article{Steinhoff_Palmatier_2021, title={Commentary: Opportunities and Challenges of Technology in Relationship Marketing}, volume={29}, DOI={https://doi.org/10.1016/j.ausmj.2020.07.003}, number={2}, journal={Australasian Marketing Journal}, author={Steinhoff, Lena and Palmatier, R. W.}, year={2021}, pages={111–117} }
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2021 | Journal Article | LibreCat-ID: 45723
@article{Steinhoff_Zondag_2021, title={Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages}, volume={129}, DOI={10.1016/j.jbusres.2021.02.016}, journal={Journal of Business Research}, author={Steinhoff, Lena and Zondag, M. M.}, year={2021}, pages={70–82} }
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2021 | Conference Paper | LibreCat-ID: 45741
@inproceedings{Alberternst_Steinhoff_Eggert_Giesler_2021, title={Consumer Solidarity: A Social-System Perspective on the Glue that Holds Society Together}, booktitle={2021 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg}, author={Alberternst, B. and Steinhoff, Lena and Eggert, A. and Giesler, M.}, year={2021} }
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2021 | Conference Paper | LibreCat-ID: 45740
@inproceedings{Alberternst_Eggert_Steinhoff_Giesler_2021, title={Understanding and Measuring Consumer Solidarity as a Collective Bond}, booktitle={Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid}, author={Alberternst, B. and Eggert, A. and Steinhoff, Lena and Giesler, M.}, year={2021} }
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2021 | Journal Article | LibreCat-ID: 17860
@article{Beverungen_Kundisch_Wünderlich_2021, title={Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers}, volume={32}, DOI={10.1108/JOSM-03-2020-0066}, number={4}, journal={Journal of Service Management}, publisher={Emerald Insight}, author={Beverungen, Daniel and Kundisch, Dennis and Wünderlich, Nancy}, year={2021}, pages={507–532} }
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2021 | Journal Article | LibreCat-ID: 21289
@article{Kaimann_Tanneberg_Cox_2021, title={“I will survive”: Online streaming and the chart survival of music tracks}, volume={42}, DOI={10.1002/mde.3226}, number={1}, journal={Managerial and Decision Economics}, author={Kaimann, Daniel and Tanneberg, Ilka and Cox, Joe}, year={2021}, pages={3–20} }
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2021 | Conference Paper | LibreCat-ID: 46670
@inproceedings{Harrmann_Böhm_Eggert_2021, title={Exploring the paths towards service growth in manufacturing companies}, booktitle={2021 AMA Winter Academic Conference}, author={Harrmann, L. and Böhm, Eva and Eggert, A.}, year={2021} }
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2021 | Journal Article | LibreCat-ID: 41338
@article{Salonen_Terho_Böhm_Virtanen_Rajala_2021, title={Engaging a product-focused sales force in solution selling: interplay of individual- and organizational-level conditions}, volume={49}, DOI={10.1007/s11747-020-00729-z}, number={1}, journal={Journal of the Academy of Marketing Science}, publisher={Springer Science and Business Media LLC}, author={Salonen, Anna and Terho, Harri and Böhm, Eva and Virtanen, Ari and Rajala, Risto}, year={2021}, pages={139–163} }
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2021 | Journal Article | LibreCat-ID: 41337
@article{Garnefeld_Krah_Böhm_Gremler_2021, title={Online reviews generated through product testing: can more favorable reviews be enticed with free products?}, volume={49}, DOI={10.1007/s11747-021-00770-6}, number={4}, journal={Journal of the Academy of Marketing Science}, publisher={Springer Science and Business Media LLC}, author={Garnefeld, Ina and Krah, Tabea and Böhm, Eva and Gremler, Dwayne D.}, year={2021}, pages={703–722} }
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2021 | Journal Article | LibreCat-ID: 46635
@article{Schaefers_Ruffer_Böhm_2021, title={Outcome-based contracting from the customers’ perspective: A means-end chain analytical exploration}, volume={93}, DOI={10.1016/j.indmarman.2020.06.002}, journal={Industrial Marketing Management}, publisher={Elsevier BV}, author={Schaefers, Tobias and Ruffer, Stefan and Böhm, Eva}, year={2021}, pages={466–481} }
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2020 | Conference Paper | LibreCat-ID: 24373
@inproceedings{Krebs_2020, title={Antecedents and Performance Consequences of High-Potential Scheme Use}, volume={1}, number={21233}, booktitle={Academy of Management Proceedings}, author={Krebs, Benjamin}, year={2020} }
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2020 | Journal Article | LibreCat-ID: 21126
@article{Pekkarinen_Hennala_Tuisku_Gustafsson_Johansson-Pajala_Thommes_Hoppe_Melkas_2020, title={Care robots in society: Knowledge and orientation needs}, DOI={10.4017/gt.2020.19.s.69664}, journal={Gerontechnology}, author={Pekkarinen, Satu and Hennala, Lea and Tuisku, Outi and Gustafsson, Christine and Johansson-Pajala, Rose-Marie and Thommes, Kirsten and Hoppe, Julia Amelie and Melkas, Helinä}, year={2020} }
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2020 | Journal Article | LibreCat-ID: 21127
@article{Johansson-Pajala_Thommes_Hoppe_Tuisku_Hennala_Pekkarinen_Melkas_Gustafsson_2020, title={The need for care robot orientation in elder care services}, DOI={10.4017/gt.2020.19.s.69574}, journal={Gerontechnology}, author={Johansson-Pajala, Rose-Marie and Thommes, Kirsten and Hoppe, Julia Amelie and Tuisku, Outi and Hennala, Lea and Pekkarinen, Satu and Melkas, Helinä and Gustafsson, Christine}, year={2020} }
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2020 | Journal Article | LibreCat-ID: 21287
@article{Kaimann_2020, title={Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets}, volume={12}, DOI={10.3390/su12156185}, number={156185}, journal={Sustainability}, author={Kaimann, Daniel}, year={2020} }
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2020 | Journal Article | LibreCat-ID: 17361
@article{Johansson-Pajala_Thommes_Hoppe_Tuisku_Hennala_Pekkarinen_Melkas_Gustafsson_2020, title={Care Robot Orientation: What, Who and How? Potential Users` Perceptions}, DOI={10.1007/s12369-020-00619-y}, journal={International Journal of Social Robotics}, author={Johansson-Pajala, Rose-Marie and Thommes, Kirsten and Hoppe, Julia Amelie and Tuisku, Outi and Hennala, Lea and Pekkarinen, Satu and Melkas, Helina and Gustafsson, Christine}, year={2020}, pages={1–15} }
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2020 | Journal Article | LibreCat-ID: 17366
@article{Hoppe_Johansson-Pajala_Gustafsson_Melkas_Tusku_Pekkarinen_Hennala, title={Technologieorientierung zu Assistenzrobotik – Welche Akzeptanz besteht bei der Einführung von Assistenzrobotik für die Pflege älterer Menschen?}, volume={2}, journal={Industrie 4.0 Management}, author={Hoppe, Julia Amelie and Johansson-Pajala, Rose-Marie and Gustafsson, Christine and Melkas, Helinä and Tusku, Outi and Pekkarinen, Satu and Hennala, Lea} }
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2020 | Book Chapter | LibreCat-ID: 17367 | OA
@inbook{Hoppe_Johansson-Pajala_Gustafsson_Melkas_Tusku_Pekkarinen_Hennala_Thommes_2020, place={Berlin / Boston}, title={Assistive robots in care: Expectations and perceptions of older people}, DOI={10.1515/9783110677485-009}, booktitle={Aging between Participation and Simulation - Ethical Dimensions of Socially Assistive Technologies in elderly care }, publisher={De Gruyter}, author={Hoppe, Julia Amelie and Johansson-Pajala, Rose-Marie and Gustafsson, Christine and Melkas, Helinä and Tusku, Outi and Pekkarinen, Satu and Hennala, Lea and Thommes, Kirsten}, editor={Haltaufderheide, Joschka and Hovemann, Johanna and Vollmann, JochenEditors}, year={2020}, pages={139–156} }
LibreCat | DOI | Download (ext.)
 

2020 | Journal Article | LibreCat-ID: 20882
@article{Hoffmann_Thommes_2020, title={Can digital feedback increase employee performance and energy efficiency in firms? Evidence from a field experiment}, DOI={10.1016/j.jebo.2020.09.034}, journal={Journal of Economic Behavior & Organization}, author={Hoffmann, Christin and Thommes, Kirsten}, year={2020}, pages={49–65} }
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2020 | Journal Article | LibreCat-ID: 20883
@article{Grund_Harbring_Thommes_Tilkes_2020, title={Decisions on Extending Group Membership—Evidence from a Public Good Experiment}, DOI={10.3390/g11040061}, number={61}, journal={Games}, author={Grund, Christian and Harbring, Christine and Thommes, Kirsten and Tilkes, Katja Rebecca}, year={2020} }
LibreCat | DOI
 

2020 | Journal Article | LibreCat-ID: 4627
@article{Kaimann_2020, title={Ancillary market signaling: A two-stage model of economic reputation on ancillary market success}, volume={27}, DOI={10.1080/13504851.2019.1683136}, number={16}, journal={Applied Economics Letters}, author={Kaimann, Daniel}, year={2020}, pages={1366–1370} }
LibreCat | Files available | DOI
 

2020 | Conference Paper | LibreCat-ID: 16116
@inproceedings{Purrmann_Wünderlich_2020, title={How to Build Trust on Peer-to-Peer Platforms: An Investigation of the Antecedents of Peer and Platform Trust}, booktitle={Proceedings of the 2020 AMA Winter Academic Conference}, author={Purrmann, Maren and Wünderlich, Nancy}, year={2020} }
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