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704 Publications
2022 | Journal Article | LibreCat-ID: 34191
Knorr, K., & Hein-Pensel, F. (2022). Since Albert and Whetten: the dissemination of Albert and Whetten’s conceptualization of organizational identity. Management Review Quarterly. https://doi.org/10.1007/s11301-022-00311-7
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| DOI
2022 | Journal Article | LibreCat-ID: 34295
Hoppe, J. A., Tuisku, O., Johansson-Pajala, R.-M., Pekkarinen, S., Hennala, L., Gustafsson, C., Melkas, H., & Thommes, K. (2022). When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty. Computers in Human Behavior Reports, Article 100258. https://doi.org/10.1016/j.chbr.2022.100258
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| DOI
2022 | Journal Article | LibreCat-ID: 44636
Hoppe, J. A., Tuisku, O., Johansson-Pajala, R.-M., Pekkarinen, S., Hennala, L., Gustafsson, C., Melkas, H., & Thommes, K. (2022). When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty. Computers in Human Behavior Reports, 9, Article 100258. https://doi.org/10.1016/j.chbr.2022.100258
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| DOI
2022 | Journal Article | LibreCat-ID: 32273
Hoppe, J. A., Melkas, H., Pekkarinen, S., Tuisku, O., Hennala, L., Johansson-Pajala, R.-M., Gustafsson, C., & Thommes, K. (2022). Perception of Society’s Trust in Care Robots by Public Opinion Leaders. International Journal of Human–Computer Interaction, 1–17. https://doi.org/10.1080/10447318.2022.2081283
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| DOI
2022 | Journal Article | LibreCat-ID: 34473 | 
Schnedler, W. (2022). The broken chain: Evidence against emotionally driven upstream indirect reciprocity. Games and Economic Behavior, 136, 542–558. https://doi.org/10.1016/j.geb.2022.10.008
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2022 | Journal Article | LibreCat-ID: 45721
Steinhoff, L., Palmatier, R. W., Martin, K. D., Fox, G., Henderson, C. M., Saint Clair, J. K., Yan, S., Lee, J.-Y., Perko, T., & Harmeling, C. M. (2022). Commentaries on Relationship Marketing: The Present and Future of Customer Relationships in Services. Journal of Service Management Research, 6(1), 2–27. https://doi.org/ 10.5771/2511-8676-2022-1-2
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| DOI
2022 | Conference Paper | LibreCat-ID: 45737
Alberternst, B., Steinhoff, L., Eggert, A., & Giesler, M. (2022). Theorizing Marketplace Solidarity Systems: From Consumer–Firm Dyads to Structures of Mutual Support. 2022 AMA Summer Marketing Educators’ Conference Proceedings, Chicago. 2022 AMA Summer Marketing Educators’ Conference Proceedings, Chicago.
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2022 | Conference Paper | LibreCat-ID: 45739
Garnefeld, I., Steinhoff, L., & Küpper, K. (2022). How Do I Tell Them? Analyzing Companies’ Provision of Rejection Reasons in Product Testing Programs. 2022 AMA Winter Marketing Educators’ Conference Proceedings, Las Vegas. 2022 AMA Winter Marketing Educators’ Conference Proceedings, Las Vegas.
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2022 | Conference Paper | LibreCat-ID: 45738
Becker, M., Wiegand, N., Steinhoff, L., & Baidina, K. (2022). The Role of Self-Rewarding Behavior in Cashback Loyalty Programs. Proceedings of the 51st European Marketing Academy (EMAC) Conference, Budapest. Proceedings of the 51st European Marketing Academy (EMAC) Conference, Budapest.
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2022 | Journal Article | LibreCat-ID: 45720
Steinhoff, L., Liu, J. (S. ), Li, X., & Palmatier, R. W. (2022). Customer Engagement in International Markets. Journal of International Marketing, 31(1), 1–31. https://doi.org/10.1177/1069031X221099211
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| DOI
2022 | Journal Article | LibreCat-ID: 51210
Tuisku, O., Johansson-Pajala, R.-M., Hoppe, J. A., Pekkarinen, S., Hennala, L., Thommes, K., Gustafsson, C., & Melkas, H. (2022). Assistant nurses and orientation to care robot use in three European countries. Behaviour & Information Technology, 42(6), 758–774. https://doi.org/10.1080/0144929x.2022.2042736
LibreCat
| DOI
2021 | Dissertation | LibreCat-ID: 24886
van Straaten, D. (2021). Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics. https://doi.org/10.17619/UNIPB/1-1189
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| DOI
2021 | Book Chapter | LibreCat-ID: 24371
Krebs, B., & Wehner, M. C. (2021). The relationship between talent management and individual and organizational performance. In I. Tarique (Ed.), The Routledge companion to talent management (pp. 539–555). Routledge.
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2021 | Journal Article | LibreCat-ID: 17860
Beverungen, D., Kundisch, D., & Wünderlich, N. (2021). Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers. Journal of Service Management, 32(4), 507–532.
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2021 | Journal Article | LibreCat-ID: 21289
Kaimann, D., Tanneberg, I., & Cox, J. (2021). “I will survive”: Online streaming and the chart survival of music tracks. Managerial and Decision Economics, 42(1), 3–20. https://doi.org/10.1002/mde.3226
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| DOI
2021 | Conference Paper | LibreCat-ID: 46670
Harrmann, L., Böhm, E., & Eggert, A. (2021). Exploring the paths towards service growth in manufacturing companies. 2021 AMA Winter Academic Conference. 2021 AMA Winter Academic Conference.
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2021 | Journal Article | LibreCat-ID: 41338
Salonen, A., Terho, H., Böhm, E., Virtanen, A., & Rajala, R. (2021). Engaging a product-focused sales force in solution selling: interplay of individual- and organizational-level conditions. Journal of the Academy of Marketing Science, 49(1), 139–163. https://doi.org/10.1007/s11747-020-00729-z
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| DOI
2021 | Journal Article | LibreCat-ID: 41337
Garnefeld, I., Krah, T., Böhm, E., & Gremler, D. D. (2021). Online reviews generated through product testing: can more favorable reviews be enticed with free products? Journal of the Academy of Marketing Science, 49(4), 703–722. https://doi.org/10.1007/s11747-021-00770-6
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| DOI
2021 | Journal Article | LibreCat-ID: 46635
Schaefers, T., Ruffer, S., & Böhm, E. (2021). Outcome-based contracting from the customers’ perspective: A means-end chain analytical exploration. Industrial Marketing Management, 93, 466–481. https://doi.org/10.1016/j.indmarman.2020.06.002
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| DOI
2021 | Book Chapter | LibreCat-ID: 24375
Wach, B., Krebs, B., & Kabst, R. (2021). HR-Manager als Intrapreneure. In K. Schwuchow & J. Gutmann (Eds.), HR-Trends 2021. Haufe-Lexware.
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2021 | Book Chapter | LibreCat-ID: 42778
Öhlschläger, C., & Schneider, M. (2021). Passivität als Widerstand gegen die Macht der Verhältnisse? Melvilles Bartleby, the scrivener aus literaturwissenschaftlicher und ökonomischer Perspektive. In Komparatistik heute (pp. 159–173). Brill | Fink. https://doi.org/10.30965/9783846766088_009
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| DOI
2021 | Journal Article | LibreCat-ID: 24456 |
Rohlfing, K. J., Cimiano, P., Scharlau, I., Matzner, T., Buhl, H. M., Buschmeier, H., Esposito, E., Grimminger, A., Hammer, B., Haeb-Umbach, R., Horwath, I., Hüllermeier, E., Kern, F., Kopp, S., Thommes, K., Ngonga Ngomo, A.-C., Schulte, C., Wachsmuth, H., Wagner, P., & Wrede, B. (2021). Explanation as a Social Practice: Toward a Conceptual Framework for the Social Design of AI Systems. IEEE Transactions on Cognitive and Developmental Systems, 13(3), 717–728. https://doi.org/10.1109/tcds.2020.3044366
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2021 | Journal Article | LibreCat-ID: 45724
Henderson, C. M., Steinhoff, L., Harmeling, C. M., & Palmatier, R. W. (2021). Customer Inertia Marketing. Journal of the Academy of Marketing Science, 49(2), 350–373. http://dx.doi.org/10.1007/s11747-020-00744-0
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| DOI
2021 | Journal Article | LibreCat-ID: 45725
Kim, J. J., Steinhoff, L., & Palmatier, R. W. (2021). An Emerging Theory of Loyalty Program Dynamics. Journal of the Academy of Marketing Science, 49(1), 71–95. https://doi.org/10.1007/s11747-020-00719-1
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| DOI
2021 | Journal Article | LibreCat-ID: 45722
Steinhoff, L., & Palmatier, R. W. (2021). Commentary: Opportunities and Challenges of Technology in Relationship Marketing. Australasian Marketing Journal, 29(2), 111–117. https://doi.org/10.1016/j.ausmj.2020.07.003
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| DOI
2021 | Journal Article | LibreCat-ID: 45723
Steinhoff, L., & Zondag, M. M. (2021). Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages. Journal of Business Research, 129, 70–82. https://doi.org/10.1016/j.jbusres.2021.02.016
LibreCat
| DOI
2021 | Conference Paper | LibreCat-ID: 45741
Alberternst, B., Steinhoff, L., Eggert, A., & Giesler, M. (2021). Consumer Solidarity: A Social-System Perspective on the Glue that Holds Society Together. 2021 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg. 2021 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg.
LibreCat
2021 | Conference Paper | LibreCat-ID: 45740
Alberternst, B., Eggert, A., Steinhoff, L., & Giesler, M. (2021). Understanding and Measuring Consumer Solidarity as a Collective Bond. Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid. Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid.
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2020 | Conference Paper | LibreCat-ID: 24373
Krebs, B. (2020). Antecedents and Performance Consequences of High-Potential Scheme Use. Academy of Management Proceedings, 1(21233).
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2020 | Journal Article | LibreCat-ID: 21126
Pekkarinen, S., Hennala, L., Tuisku, O., Gustafsson, C., Johansson-Pajala, R.-M., Thommes, K., … Melkas, H. (2020). Care robots in society: Knowledge and orientation needs. Gerontechnology. https://doi.org/10.4017/gt.2020.19.s.69664
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| DOI
2020 | Journal Article | LibreCat-ID: 21127
Johansson-Pajala, R.-M., Thommes, K., Hoppe, J. A., Tuisku, O., Hennala, L., Pekkarinen, S., … Gustafsson, C. (2020). The need for care robot orientation in elder care services. Gerontechnology. https://doi.org/10.4017/gt.2020.19.s.69574
LibreCat
| DOI
2020 | Journal Article | LibreCat-ID: 21287
Kaimann, D. (2020). Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets. Sustainability, 12(15). https://doi.org/10.3390/su12156185
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| DOI
2020 | Journal Article | LibreCat-ID: 17361
Johansson-Pajala, R.-M., Thommes, K., Hoppe, J. A., Tuisku, O., Hennala, L., Pekkarinen, S., … Gustafsson, C. (2020). Care Robot Orientation: What, Who and How? Potential Users` Perceptions. International Journal of Social Robotics, 1–15. https://doi.org/10.1007/s12369-020-00619-y
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| DOI
2020 | Journal Article | LibreCat-ID: 17366
Hoppe, J. A., Johansson-Pajala, R.-M., Gustafsson, C., Melkas, H., Tusku, O., Pekkarinen, S., & Hennala, L. (n.d.). Technologieorientierung zu Assistenzrobotik – Welche Akzeptanz besteht bei der Einführung von Assistenzrobotik für die Pflege älterer Menschen? Industrie 4.0 Management, 2.
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2020 | Book Chapter | LibreCat-ID: 17367 |
Hoppe, J. A., Johansson-Pajala, R.-M., Gustafsson, C., Melkas, H., Tusku, O., Pekkarinen, S., … Thommes, K. (2020). Assistive robots in care: Expectations and perceptions of older people. In J. Haltaufderheide, J. Hovemann, & J. Vollmann (Eds.), Aging between Participation and Simulation - Ethical Dimensions of Socially Assistive Technologies in elderly care (pp. 139–156). Berlin / Boston: De Gruyter. https://doi.org/10.1515/9783110677485-009
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2020 | Journal Article | LibreCat-ID: 20882
Hoffmann, C., & Thommes, K. (2020). Can digital feedback increase employee performance and energy efficiency in firms? Evidence from a field experiment. Journal of Economic Behavior & Organization, 49–65. https://doi.org/10.1016/j.jebo.2020.09.034
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| DOI
2020 | Journal Article | LibreCat-ID: 20883
Grund, C., Harbring, C., Thommes, K., & Tilkes, K. R. (2020). Decisions on Extending Group Membership—Evidence from a Public Good Experiment. Games. https://doi.org/10.3390/g11040061
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| DOI
2020 | Journal Article | LibreCat-ID: 4627
Kaimann, D. (2020). Ancillary market signaling: A two-stage model of economic reputation on ancillary market success. Applied Economics Letters, 27(16), 1366–1370. https://doi.org/10.1080/13504851.2019.1683136
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2020 | Conference Paper | LibreCat-ID: 16116
Purrmann, M., & Wünderlich, N. (2020). How to Build Trust on Peer-to-Peer Platforms: An Investigation of the Antecedents of Peer and Platform Trust. In Proceedings of the 2020 AMA Winter Academic Conference. San Diego, CA, USA.
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2020 | Journal Article | LibreCat-ID: 21128
Thommes, K., Johansson-Pajala, R.-M., Gustaffson, C., Pekkarinen, S., Tuisku, O., Hennala, L., Melkas, H., & Hoppe, J. A. (2020). Trust development in care robots by opinion leader in the society. Gerontechnology. https://doi.org/10.4017/gt.2020.19.s.70024.4
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| DOI
2020 | Journal Article | LibreCat-ID: 17854
Goldbach, C., Hoffmann, C., Hoppe, J. A., Pitz, T., & Thommes, K. (2020). The fast and the furious—An experimental investigation of the pace of life and risky speed choice in traffic. PloS ONE, 15(7). https://doi.org/10.1371/journal.pone.0236589
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| DOI
2020 | Journal Article | LibreCat-ID: 17857
Pekkarinen, S., Hennala, L., Tuisku, O., Gustafsson, C., Johansson-Pajala, R.-M., Thommes, K., Hoppe, J. A., & Melkas, H. (2020). Embedding care robots into society and practice: Socio-technical considerations. Futures, 122. https://doi.org/10.1016/j.futures.2020.102593
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| DOI
2020 | Journal Article | LibreCat-ID: 17862
Schlangenotto, D., Schnedler, W., & Vadovic, R. (2020). Against All Odds: Tentative Steps Toward Efficient Information Sharing in Groups. Games, 11(3), 1--24.
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2020 | Journal Article | LibreCat-ID: 18236
Schnedler, W., & Stephan, N. L. (2020). Revisiting a Remedy Against Chains of Unkindness. Schmalenbach Business Review, 347–364. https://doi.org/10.1007/s41464-020-00090-2
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| DOI
2020 | Conference Paper | LibreCat-ID: 46689
Garnefeld, I., Krah, T., Böhm, E., & Gremler, D. D. (2020). Do product testing programs lead to more favorable online reviews? (ausgezeichnet mit Best Paper Award). 2020 AMA Winter Academic Conference, San Diego, CA. 2020 AMA Winter Academic Conference, San Diego, CA.
LibreCat
2020 | Conference Paper | LibreCat-ID: 46690
Eggert, A., Böhm, E., Akalan, R., & Gebauer, H. (2020). Manufacturers’ service growth through mergers and acquisitions – An event study. 2020 AMA Winter Academic Conference, San Diego, CA. 2020 AMA Winter Academic Conference, San Diego, CA.
LibreCat
2020 | Journal Article | LibreCat-ID: 46636
Böhm, E., Eggert, A., Terho, H., Ulaga, W., & Haas, A. (2020). Drivers and outcomes of salespersons’ value opportunity recognition competence in solution selling. Journal of Personal Selling and Sales Management, 40(3), 180–197. https://doi.org/10.1080/08853134.2020.1778484
LibreCat
| DOI
2020 | Book Chapter | LibreCat-ID: 42780
Schneider, M. (2020). Gier und andere Tugenden: Widersprüchliche Bewertungen der Marktwirtschaft in Oliver Stones Wall Street. In K. Becker (Ed.), Erzähltes Geld Finanzmärkte und Krisen in Literatur, Film und Medien (pp. 243–254).
LibreCat
2020 | Book Chapter | LibreCat-ID: 18905
Schneider, M. (2020). Urbane Arbeitsparadiese gestern und heute. In C. Öhlschläger (Ed.), Urbane Kulturen und Räume Intermedial (pp. 209–221).
LibreCat
2020 | Book Chapter | LibreCat-ID: 20295
Schneider, M., & Eisele, S. (2020). Personalwirtschaft. In Handbuch Gestaltung digitaler und vernetzter Arbeitswelten (pp. 303–322). Springer.
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2020 | Conference Paper | LibreCat-ID: 24330
Knorr, K., Auer, T. F., & Thommes, K. (2020). Is Corruption Imprinted? A Study on Preconditions of Corruption in Post-Communist Countries. Academy of Management Proceedings, 2020(1). https://doi.org/10.5465/AMBPP.2020.16489.abstract
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| DOI
2020 | Journal Article | LibreCat-ID: 21369
Protte, M., Fahr, R., & Quevedo, D. E. (2020). Behavioral Economics for Human-in-the-loop Control Systems Design: Overconfidence and the hot hand fallacy. IEEE Control Systems Magazine, 40(6), 57–76. https://doi.org/10.1109/MCS.2020.3019723
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2020 | Book | LibreCat-ID: 21566
Schneider, M., Sadowski, D., Frick, B., & Warning, S. (2020). Personalökonomie und Personalpolitik: Grundlagen einer evidenzbasierten Praxis. Schäffer-Poeschel.
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2020 | Journal Article | LibreCat-ID: 18426
Schneider, M. (2020). Gier und andere Tugenden: Widersprüchliche Bewertungen der Marktwirtschaft ain Oliver Stones “Wall Street” . Erzähltes Geld: Finanzmärkte und Krisen in Literatur, Film und Medien, 243.
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2020 | Journal Article | LibreCat-ID: 34861
Meier, H., Auer, T. F., & Sennefelder, L. (2020). Der Einfluss von gesundheitsförderlichen Maßnahmen auf die Kommunikationsstrukturen: Nutzen für die Arbeitsproduktivität? Journal Gesundheitsförderung für Akteurinnen und Akteure aus Politik, Wissenschaft und Praxis, 1, 58–61.
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2020 | Journal Article | LibreCat-ID: 25806 |
Lübbecke, S., & Schnedler, W. (2020). Don’t patronize me! An experiment on preferences for authorship. Journal of Economics & Management Strategy, 420–438. https://doi.org/10.1111/jems.12347
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2020 | Journal Article | LibreCat-ID: 45726
Martin, K. D., Kim, J. J., Palmatier, R. W., Steinhoff, L., Stewart, D. W., Walker, B. A., Wang, Y., & Weaven, S. K. (2020). Data Privacy in Retail. Journal of Retailing, 96(4), 474–489. https://doi.org/10.1016/j.jretai.2020.08.003
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| DOI
2020 | Journal Article | LibreCat-ID: 45727
Payne, A., Steinhoff, L., Frow, P., & Eggert, A. (2020). Toward a Comprehensive Framework of Value Proposition Development: From Strategy to Implementation. Industrial Marketing Management, 87, 244–255. https://doi.org/10.1016/j.indmarman.2020.02.015
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| DOI
2020 | Journal Article | LibreCat-ID: 45728
Eggert, A., Frow, P., Payne, A., & Steinhoff, L. (2020). Understanding and Managing Customer Value Propositions: Introduction to the Special Issue. Industrial Marketing Management, 87, 242–243. http://dx.doi.org/10.1016/j.indmarman.2020.01.007
LibreCat
| DOI
2020 | Conference Paper | LibreCat-ID: 45742
Reimer, T., Steinhoff, L., & Leyer, M. (2020). “Dear Stranger, This Looks Good on You”: The Effect of Ambiguous Interactive Virtual Presence on Store Loyalty in Offline Retailing. 2020 Winter AMA Conference Proceedings, San Diego. 2020 Winter AMA Conference Proceedings, San Diego.
LibreCat
2019 | Journal Article | LibreCat-ID: 1139
Kaimann, D., & Hoyer, B. (2019). Price competition and the Bertrand model: The paradox of the German mobile discount market. Applied Economics Letters, 26(1), 54–57. https://doi.org/10.1080/13504851.2018.1436141
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2019 | Journal Article | LibreCat-ID: 80
Endres, A. E., Recker, S., Mir Djawadi, B., & Hoyer, B. (2019). Network Formation and Disruption - An Experiment: Are equilibrium networks too complex? Journal of Economic Behavior and Organization , 157, 708–734. https://doi.org/10.1016/j.jebo.2018.11.004
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2019 | Conference Paper | LibreCat-ID: 15532
Purrmann, M., & Wünderlich, N. (2019). Value Co-Creation Patterns in Multi-Actor Service Interactions: A Framework for Collaborative Consumption Platforms. In Proceedings of the 2019 Frontiers in Service Conference. Singapore.
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2019 | Journal Article | LibreCat-ID: 15268
Szierbowski-Seibel, K., Wach, B. A., & Kabst, R. (2019). The Collaboration of Human Resource Management and Line Management–An International Comparison. Organization Management Journal, 262–277. https://doi.org/10.1080/15416518.2019.1679076
LibreCat
| DOI
2019 | Journal Article | LibreCat-ID: 15269
Prince, N. R., & Kabst, R. (2019). Impact of national culture on organizations’ use of selection practices. Employee Relations: The International Journal, 1145–1161. https://doi.org/10.1108/er-10-2018-0284
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| DOI
2019 | Journal Article | LibreCat-ID: 13149
Wünderlich, N. V., Hogreve, J., Chowdhury, I. N., Fleischer, H., Mousavi, S., Rötzmeier-Keuper, J., & Sousa, R. (2019). Overcoming vulnerability: Channel design strategies to alleviate vulnerability perceptions in customer journeys. Journal of Business Research. https://doi.org/10.1016/j.jbusres.2019.07.027
LibreCat
| DOI
2019 | Journal Article | LibreCat-ID: 13454
Eggert, A., Kleinaltenkamp, M., & Kashyap, V. (2019). Mapping Value in Business Markets: An Integrative Framework. Industrial Marketing Management, 79, 13--20.
LibreCat
2019 | Journal Article | LibreCat-ID: 13455
Garnefeld, I., Eggert, A., Husemann-Kopetzky, M., & Boehm, E. (2019). Exploring the link between payment schemes and customer fraud: a mental accounting perspective. Journal of the Academy of Marketing Science, 47(4), 595--616.
LibreCat
2019 | Conference Paper | LibreCat-ID: 13456
Eggert, A., Boehm, E., Akalan, R., & Gebauer, H. (2019). Service Growth by Acquisition – An Event Study.
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2019 | Journal Article | LibreCat-ID: 13457
Eggert, A., Steinhoff, L., & Witte, C. (2019). Gift Purchases as Catalysts for Strengthening Customer–Brand Relationships. Journal of Marketing.
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2019 | Conference Paper | LibreCat-ID: 8538
Johansson-Pajala, R.-M., Thommes, K., Hoppe, J. A., Tuisku, O., Hennala, L., Pekkarinen, S., Melkas, H., & Gustafsson, C. (2019). Improved Knowledge Changes the Mindset: Older Adults’ Perceptions of Care Robots. In J. Zhou & G. Salvendy (Eds.), HCII 2019 (Vol. 11592, pp. 212–227). Springer. https://doi.org/10.1007/978-3-030-22012-9_16
LibreCat
| DOI
2019 | Conference Paper | LibreCat-ID: 46675
Eggert, A., Böhm, E., Akalan, R., & Gebauer, H. (2019). Service growth by acquisition – An event study. 9th BMM-EMAC Biennial International Conference on Business Market Management, Berlin. 9th BMM-EMAC Biennial International Conference on Business Market Management, Berlin.
LibreCat
2019 | Journal Article | LibreCat-ID: 41339
Garnefeld, I., Eggert, A., Husemann-Kopetzky, M., & Böhm, E. (2019). Exploring the link between payment schemes and customer fraud: a mental accounting perspective. Journal of the Academy of Marketing Science, 47(4), 595–616. https://doi.org/10.1007/s11747-019-00653-x
LibreCat
| DOI
2019 | Book Chapter | LibreCat-ID: 18906
Schneider, M. (2019). Personalwirtschaft. In G. W. Maier, G. Engels, & E. Steffen (Eds.), Handbuch Gestaltung digitaler und vernetzter Arbeitswelten (pp. 303–322). Springer.
LibreCat
2019 | Dissertation | LibreCat-ID: 49216
Radermacher, K. (2019). Wie sich Unternehmensarchitektur auf Arbeitssuchende auswirkt: Experimentelle Evidenz signalbasierter Mechanismen. Universitätsbibliothek.
LibreCat
2019 | Journal Article | LibreCat-ID: 13246
Schneider, M., Iseke, A., & Pull, K. (2019). The gender pay gap in European executive boards: the role of executives’ pathway into the board. The International Journal of Human Resource Management, 1–23. https://doi.org/10.1080/09585192.2019.1620307
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2019 | Journal Article | LibreCat-ID: 13244
Schneider, M. R., Iseke, A., & Pull, K. (2019). The gender pay gap in European executive boards: the role of executives’ pathway into the board. The International Journal of Human Resource Management, 1–23. https://doi.org/10.1080/09585192.2019.1620307
LibreCat
| DOI
2019 | Journal Article | LibreCat-ID: 45729
Eggert, A., Steinhoff, L., & Witte, C. (2019). Gift Purchases as Catalysts for Strengthening Customer–Brand Relationships. Journal of Marketing, 83(5), 115–132. https://doi.org/10.1177/0022242919860802
LibreCat
| DOI
2019 | Book | LibreCat-ID: 45718
Palmatier, R. W., & Steinhoff, L. (2019). Relationship Marketing in the Digital Age. Routledge Taylor & Francis Group. https://doi.org/10.4324/9781315143583
LibreCat
| DOI
2019 | Journal Article | LibreCat-ID: 45730
Steinhoff, L., Arli, D., Weaven, S., & Kozlenkova, I. V. (2019). Online Relationship Marketing. Journal of the Academy of Marketing Science, 47(3), 369–393. https://doi.org/10.1007/s11747-018-0621-6
LibreCat
| DOI
2019 | Conference Paper | LibreCat-ID: 45743
Steinhoff, L., & Zondag, M. (2019). Enhancing Loyalty Program Effectiveness by Stimulating Member Activity along the Customer Journey. Proceedings of the 48th European Marketing Academy (EMAC) Conference, Hamburg. Proceedings of the 48th European Marketing Academy (EMAC) Conference, Hamburg.
LibreCat
2018 | Mastersthesis | LibreCat-ID: 3313
Maurer, A. (2018). Kundenbewertungen und Produktnachfrage: Eine ökonomische Analyse. Universität Paderborn.
LibreCat
2018 | Mastersthesis | LibreCat-ID: 3314
Michels, L. J. (2018). The Segmentation of Video-On-Demand Consumers. Universität Paderborn.
LibreCat
2018 | Mastersthesis | LibreCat-ID: 3315
Walter, M. (2018). Sentiment Analysis of User-generated Ratings in the Sharing Economy . Universität Paderborn.
LibreCat
2018 | Mastersthesis | LibreCat-ID: 3316
Korn, H. (2018). Restaurant reputation and meal prices: empricial evidence from the German restaurant industry. Universität Paderborn.
LibreCat
2018 | Journal Article | LibreCat-ID: 3516
Rötzmeier-Keuper, J., Hendricks, J., Wünderlich, N., & Schmitz, G. (2018). Triadic relationships in the context of services for animal companions. Journal of Business Research, (85), 295--303.
LibreCat
2018 | Journal Article | LibreCat-ID: 5772
Fanasch, P., & Frick, B. (2018). What Makes Cooperatives Successful? Identifying the Determinants of Their Organizational Performance. Journal of Wine Economics, 1–27. https://doi.org/10.1017/jwe.2018.28
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| Files available
| DOI
2018 | Conference Paper | LibreCat-ID: 6199
Eggert, A., Steinhoff, L., & Witte, C. (2018). Are Gift Purchases an Effective Driver of Customer Loyalty?
LibreCat
2018 | Journal Article | LibreCat-ID: 4833
Steinhoff, L., Witte, C., & Eggert, A. (2018). Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty: The Contingency Role of Service Category Involvement. SMR-Journal of Service Management Research, (2), 22--35.
LibreCat
2018 | Journal Article | LibreCat-ID: 4834
Eggert, A., Ulaga, W., Frow, P., & Payne, A. (2018). Conceptualizing and communicating value in business markets: From value in exchange to value in use. Industrial Marketing Management, 80--90.
LibreCat
2018 | Conference Paper | LibreCat-ID: 4952
Purrmann, M., & Wünderlich, N. (n.d.). Managing Collaborative Consumption Platforms: Successfully Fostering the Co-Creation of Value Between Service Customers and Peer Providers. In Proceedings of the 2018 Frontiers in Service Conference. Austin, USA.
LibreCat
2018 | Journal Article | LibreCat-ID: 4965
Grund, C., Harbring, C., & Thommes, K. (2018). Group (Re-) formation in public good games: The tale of the bad apple? Journal of Economic Behavior \& Organization, 306--319.
LibreCat
2018 | Journal Article | LibreCat-ID: 4990
Thommes, K., & Akkerman, A. (2018). Clean up your network: how a strike changed the social networks of a working team. Team Performance Management: An International Journal, (1/2), 43--63.
LibreCat
2018 | Journal Article | LibreCat-ID: 8537
Oertel, S., & Thommes, K. (2018). History as a source of organizational identity creation. Organization Studies, 39(12), 1709–1731. https://doi.org/10.1177/0170840618800112
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| DOI
2018 | Journal Article | LibreCat-ID: 5001
Garnefeld, I., Boehm, E., Klimke, L., & Oestreich, A. (2018). I thought it was over, but now it is back: customer reactions to ex post time extensions of sales promotions. Journal of the Academy of Marketing Science, 46(6), 1133--1147.
LibreCat
2018 | Journal Article | LibreCat-ID: 5434 |
Li, C., Dau, L. A., & Kabst, R. (2018). The more the merrier? Immigrant share and entrepreneurial activities. . Entrepreneurship Theory and Practice. .
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2018 | Journal Article | LibreCat-ID: 5435 |
Li, C., Brodbeck, F. C., Shenkar, O., Ponzi, L. J., & Fischer, J. (2018). Embracing the foreign: Cultural attractiveness and international strategy. Strategic Management Journal.
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2018 | Journal Article | LibreCat-ID: 5439
Schneid, M., Isidor, R., Steinmetz, H., & Kabst, R. (2018). Age Diversity and team outcomes: A quantitative review. . Journal of Managerial Psychology.
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2018 | Journal Article | LibreCat-ID: 5441
Isidor, R., Schwens, C., Hornung, F., & Kabst, R. (2018). The Impact of Structural and Attitudinal Antecedents on the Instability of International Joint Ventures: The Mediating Role of Asymmetrical Changes in Commitment. International Business Review (IBR).
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2018 | Journal Article | LibreCat-ID: 5448
Klonek, F., Isidor, R., & Kauffeld, S. (2018). Different Stages of Entrepreneurship: Lessons From the Transtheoretical Model of Change. . Journal of Change Management.
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