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118 Publications


2023 | Conference Paper | LibreCat-ID: 44855
Hemmrich, Simon, et al. “Designing Business Reputation Ecosystems — A Method for Issuing and Trading Monetary Ratings on a Blockchain.” ECIS 2023 Research Papers, 2023.
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2023 | Journal Article | LibreCat-ID: 45112
Beverungen, Daniel, et al. “Digital Responsibility – a Multilevel Framework for Responsible Digitalization.” Business & Information Systems Engineering, vol. 65, no. 4, 2023, pp. 463–74, doi:https://doi.org/10.1007/s12599-023-00822-x.
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2022 | Conference Paper | LibreCat-ID: 29146 | OA
zur Heiden, Philipp, et al. “Utilizing Geographic Information Systems for Condition-Based Maintenance on the Energy Distribution Grid.” Proceedings of the 55th Hawaii International Conference on System Sciences, edited by Tung X. Bui, 2022.
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2022 | Conference Paper | LibreCat-ID: 29147 | OA
Herwix, Alexander, and Philipp zur Heiden. “Context in Design Science Research: Taxonomy and Framework.” Proceedings of the 55th Hawaii International Conference on System Sciences, edited by Tung X. Bui, 2022.
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2022 | Conference Paper | LibreCat-ID: 29148 | OA
zur Heiden, Philipp, and Daniel Beverungen. “A Renaissance of Context in Design Science Research.” Proceedings of the 55th Hawaii International Conference on System Sciences, edited by Tung X. Bui, 2022.
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2022 | Journal Article | LibreCat-ID: 35728
Beverungen, Daniel, et al. “From Private Digital Platforms to Public Data Spaces: Implications for the Digital Transformation.” Electronic Markets, vol. 32, no. 2, Springer Science and Business Media LLC, 2022, pp. 493–501, doi:10.1007/s12525-022-00553-z.
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2022 | Journal Article | LibreCat-ID: 35732
Bartelheimer, Christian, et al. “Systematizing the Lexicon of Platforms in Information Systems: A Data-Driven Study.” Electronic Markets, vol. 32, no. 1, Springer Science and Business Media LLC, 2022, pp. 375–96, doi:10.1007/s12525-022-00530-6.
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2022 | Journal Article | LibreCat-ID: 35741
Röglinger, Maximilian, et al. “Exogenous Shocks and Business Process Management.” Business & Information Systems Engineering, vol. 64, no. 5, Springer Science and Business Media LLC, 2022, pp. 669–87, doi:10.1007/s12599-021-00740-w.
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2022 | Journal Article | LibreCat-ID: 35740
Bartelheimer, Christian, et al. “Systematizing the Lexicon of Platforms in Information Systems: A Data-Driven Study.” Electronic Markets, vol. 32, no. 1, Springer Science and Business Media LLC, 2022, pp. 375–96, doi:10.1007/s12525-022-00530-6.
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2021 | Conference Paper | LibreCat-ID: 22514 | OA
Kucklick, Jan-Peter, et al. “Quantifying the Impact of Location Data for Real Estate Appraisal – A GIS-Based Deep Learning Approach.” European Conference on Information Systems, 2021.
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2020 | Conference Paper | LibreCat-ID: 17087
Berendes, Carsten Ingo, et al. “Usage of Local Online Platforms in Retail: Insights from Retailers’ Expectations Expectations.” Proceedings of the Twenty-Eighth European Conference on Information Systems (ECIS2020), 2020.
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2020 | Journal Article | LibreCat-ID: 17156
Beverungen, Daniel, et al. “Seven Paradoxes of Business Process Management in a Hyper-Connected World.” Business & Information Systems Engineering, 2020, doi:10.1007/s12599-020-00646-z.
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2020 | Conference Paper | LibreCat-ID: 16285 | OA
zur Heiden, Philipp, et al. “Designing City Center Area Recommendation Systems .” Proceedings of the 15th International Conference on Wirtschaftsinformatik, 2020, doi:doi.org/10.30844/wi_2020_e1-heiden.
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2020 | Journal Article | LibreCat-ID: 35723
Hoffmann, Martin W., et al. “Integration of Novel Sensors and Machine Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions.” Sensors, vol. 20, no. 7, 2099, MDPI AG, 2020, doi:10.3390/s20072099.
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2019 | Conference Paper | LibreCat-ID: 4517
Wolf, Verena, et al. “Digitalization of Work Systems—An Organizational Routines’ Perspective.” Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52), 2019.
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2019 | Conference Paper | LibreCat-ID: 9617
Betzing, Jan H., et al. “Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail.” Proceedings of the 27th European Conference on Information Systems (ECIS), 2019.
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2019 | Conference Paper | LibreCat-ID: 9708
Wolf, Verena. “Ambidexterity in Service Innovation Research: A Systematic Literature Review.” Proceedings of the 14th International Conference on Wirtschaftsinformatik, 2019.
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2019 | Journal Article | LibreCat-ID: 12929
Bräuer, Sebastian, et al. “Transactions for Trading Used Electric Vehicle Batteries: Theoretical Underpinning and Information Systems Design Principles.” Business Research, 2019, doi:10.1007/s40685-019-0091-9.
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2019 | Journal Article | LibreCat-ID: 14023
Beverungen, Daniel, et al. “Smart Service Systems: An Interdisciplinary Perspective.” Information Systems Journal, 2019, doi:10.1111/isj.12275.
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2018 | Conference Paper | LibreCat-ID: 2861
Lüttenberg, Hedda, et al. Designing Predictive Maintenance for Agricultural Machines. 2018.
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2018 | Conference Paper | LibreCat-ID: 3279
Bartelheimer, Christian, et al. “Designing Multi-Sided Community Platforms for Local High Street Retail.” Proceedings of the 26th European Conference on Information Systems, 2018.
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2018 | Conference Paper | LibreCat-ID: 3280
Hendrik Betzing, Jan, et al. “Design Principles for Co-Creating Digital Customer Experience in High Street Retail.” Tagungsband Data Driven X --- Turning Data into Value --- Band V, edited by Paul Drews et al., 2018, pp. 2083--2094.
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2018 | Journal Article | LibreCat-ID: 4516
Beverungen, Daniel, et al. “Recombinant Service Systems Engineering.” Business & Information Systems Engineering, vol. 60, no. 5, Springer Nature America, Inc, 2018, pp. 377–91, doi:10.1007/s12599-018-0526-4.
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2018 | Book Chapter | LibreCat-ID: 4519
Lüttenberg, Hedda, et al. “Service (Systems) Engineering Für Die Produktion.” Service Engineering, Springer Fachmedien Wiesbaden, 2018, pp. 31–49, doi:10.1007/978-3-658-20905-6_3.
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2018 | Conference Paper | LibreCat-ID: 4766
Ingo Berendes, C., et al. “Data-Driven Customer Journey Mapping in Local High Streets: A Domain-Specific Modeling Language.” Proceedings of the 39th International Conference on Information Systems, 2018.
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2018 | Newspaper Article | LibreCat-ID: 9687
Beverungen, Daniel, et al. “Dienstleistungssysteme Erfolgreich Digital Transformieren.” Service Business Development. Spot.on Marketing - Der Newsletter Für Marketing Und Business Development, 2018.
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2018 | Conference Paper | LibreCat-ID: 9709
Gernreich, Chris, et al. “The Impact of Process Automation on Manufacturers’ Long-Term Knowledge.” Proceedings of the 39th International Conference on Information Systems, 2018.
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2018 | Book Chapter | LibreCat-ID: 5073
Beverungen, Daniel, et al. “Digitale Transformation von Dienstleistungssystemen.” Service Business Development, Springer Fachmedien Wiesbaden, 2018, pp. 395–422, doi:10.1007/978-3-658-22424-0_17.
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2017 | Journal Article | LibreCat-ID: 2856
Barann, Benjamin, et al. “An Open-Data Approach for Quantifying the Potential of Taxi Ridesharing.” Decision Support Systems, 2017, pp. 86--95, doi:10.1016/j.dss.2017.05.008.
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2017 | Conference Paper | LibreCat-ID: 2860
Beverungen, Daniel, et al. “Recombinant Service System Engineering.” Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), edited by Jan Marco Leimeister and Walter Brenner, 2017, pp. 136–50.
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2017 | Conference Paper | LibreCat-ID: 3282
Klör, Benjamin, et al. “Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype.” Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017), 2017.
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2017 | Journal Article | LibreCat-ID: 3487
Hendrik Betzing, Jan, et al. “Interaktive, Digitale Einkaufserlebnisse in Innenstädten.” HMD Praxis Der Wirtschaftsinformatik, no. 5, 2017, pp. 659--671, doi:10.1365/s40702-017-0343-0.
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2017 | Journal Article | LibreCat-ID: 3488
Beverungen, Daniel, et al. “Ensembles of Context and Form for Repurposing Electric Vehicle Batteries: An Exploratory Study.” Computer Science --- Research and Development, no. 1–2, 2017, pp. 195--209, doi:10.1007/s00450-016-0306-7.
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2017 | Journal Article | LibreCat-ID: 3490
Beverungen, Daniel, et al. “Information Systems for Smart Services.” Information Systems and E-Business Management, 2017, pp. 781–787, doi:10.1007/s10257-017-0365-8.
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2017 | Journal Article | LibreCat-ID: 5019
Klör, B., et al. “Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries.” European Journal of Information Systems (EJIS), 2017, pp. 1--19, doi:10.1057/s41303-017-0044-3.
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2017 | Book Chapter | LibreCat-ID: 5028
Becker, Jörg, et al. “End-of-Life Solutions Für ECar-Batterien --- Entwicklung Hybrider Leistungsbündel Und Informationssysteme Zur Entscheidungsunterstützung (EOL-IS).” Dienstleistungen Als Erfolgsfaktor Für Elektromobilität. Ergebnisse Aus Dem Förderschwerpunkt “Dienstleistungsinnovationen Für Elektromobilität,” edited by Walter Ganz et al., 2017, pp. 24--29.
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2017 | Book Chapter | LibreCat-ID: 5076
Beverungen, Daniel, and Martin Matzner. “Informationsmodellierung in Dienstleistungssystemen.” Handbuch Dienstleistungsmanagement, edited by Stefan Roth and Hans Corsten, Verlag Franz Vahlen, 2017, p. S. 519–536.
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2017 | Journal Article | LibreCat-ID: 17158
Beverungen, Daniel, et al. “Conceptualizing Smart Service Systems.” Electronic Markets, 2017, pp. 7–18, doi:10.1007/s12525-017-0270-5.
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2016 | Conference Paper | LibreCat-ID: 3283
Bräuer, sebastian, et al. “Residential Energy Storage from Repurposed Electric Vehicle Batteries — Market Overview and Development of a Service-Centered Business Model.” Proceedings of the IEEE Conference on Business Informatics (CBI 2016), 2016.
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2015 | Conference Paper | LibreCat-ID: 3284
Beverungen, Daniel, et al. “Will They Die Another Day? A Decision Support Perspective on Reusing Electric Vehicle Batteries.” Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015), 2015.
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2015 | Conference Paper | LibreCat-ID: 3285
Klör, Benjamin, et al. “A Market for Trading Used Electric Vehicle Batteries — Theoretical Foundations and Information Systems.” Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015), 2015.
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2015 | Conference Paper | LibreCat-ID: 3437
Klör, Benjamin, et al. “A Domain-Specific Modeling Language for Electric Vehicle Batteries.” Proceedings of the 12. International Conference on Wirtschaftsinformatik 2015 (WI 2015), 2015, pp. 1038--1054.
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2015 | Conference Paper | LibreCat-ID: 3438
Monhof, Markus, et al. “Extending Battery Management Systems for Making Informed Decisions on Battery Reuse.” New Horizons in Design Science: Broadening the Research Agenda, edited by Brian Donnellan et al., 2015, pp. 447--454, doi:10.1007/978-3-319-18714-3_37.
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2015 | Book | LibreCat-ID: 5068
Beverungen, Daniel, et al. Dienstleistungsinnovationen Für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen. 2015.
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2014 | Conference Paper | LibreCat-ID: 3439
Klör, Benjamin, et al. “IT-Basierte Dienstleistungen Für Die Elektromobilität --- Konzeptioneller Rahmen Und Literaturanalyse.” Proceedings of the Multikonferenz Wirtschaftsinformatik 2014 (MKWI 2014), 2014, pp. 2047--2066.
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2014 | Journal Article | LibreCat-ID: 3491
Becker, Jörg, et al. “On the Ontological Expressiveness of Conceptual Modeling Grammars for Service Productivity Management.” Information Systems and E-Business Management, no. 3, 2014, pp. 337--365, doi:10.1007/s10257-013-0219-y.
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2014 | Journal Article | LibreCat-ID: 3492
Beverungen, Daniel. “Exploring the Interplay of the Design and Emergence of Business Processes as Organizational Routines.” Business and Information Systems Engineering, no. 4, 2014, pp. 191--202, doi:10.1007/s12599-014-0335-3.
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2014 | Journal Article | LibreCat-ID: 3493
Beverungen, Daniel. “Über Das Zusammenwirken Der Gestaltung Und Emergenz von Geschäftsprozessen Als Organisationsroutinen.” WIRTSCHAFTSINFORMATIK, no. 4, 2014, pp. 209--222, doi:10.1007/s11576-014-0425-3.
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2014 | Book Chapter | LibreCat-ID: 5029
Backhaus, Klaus, et al. “Effizienzmessung Industrieller Dienstleistungen Mittels Data Envelopment Analysis (ServDEA).” Produktivität von Dienstleistungen, edited by K Möller and W Schultze, 2014, pp. 53--133, doi:10.1007/978-3-658-04086-4_2.
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2013 | Conference Paper | LibreCat-ID: 3440
Becker, Jörg, et al. “Performance Benchmarking for Designing Interaction Routines --- Managing Trade-Offs in Service Co-Creation with the Data Envelopment Analysis.” Proceedings of the European Research Conference on Information Systems (ECIS) 2013, 2013, p. Paper 185.
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2013 | Conference Paper | LibreCat-ID: 3441
Beverungen, Daniel. “On the Design of IT Artifacts and the Emergence of Business Processes as Organizational Routines.” Proceedings of the 34th International Conference on Information Systems (ICIS), 2013.
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2013 | Conference Paper | LibreCat-ID: 3442
Dillon, S., et al. “Local E-Government Transformation --- An International Comparison.” WEBIST, 2013, pp. 361--367.
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2013 | Conference Paper | LibreCat-ID: 3443
Hofmann, Sara, et al. “Old Blunders in New Media? How Local Governments Communicate with Citizens in Online Social Networks.” Proceedings of the 46$^{th}$ Hawaii International Conference on System Sciences (HICSS-46), 2013.
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2013 | Conference Paper | LibreCat-ID: 3444
Malsbender, Andrea, et al. “Capitalizing on Social Media Analysis --- Insights from an Online Review on Business Models.” Proceedings of the Americas Conference on Information Systems (AMCIS2013), 2013.
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2013 | Conference Paper | LibreCat-ID: 3446
Malsbender, Andrea, et al. “Much Ado about Nothing? Tracing the Progress of Innovations Borne on Enterprise Social Network Sites.” Proceedings of the 34th International Conference on Information Systems (ICIS), 2013.
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2013 | Conference Paper | LibreCat-ID: 3447
Malsbender, Andrea, et al. “Digital Social Signal Processing --- Theoretical Underpinning and Research Agenda.” Proceedings of the Pacific Asia Conference on Information Systems (PACIS), 2013, pp. 1--12.
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2013 | Conference Paper | LibreCat-ID: 3448
Plattfaut, Ralf, et al. “Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia.” Proceedings of the 46th Hawaii International Conference on System Sciences, 2013, pp. 1983--1991, doi:10.1109/HICSS.2013.585.
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2013 | Journal Article | LibreCat-ID: 3494
Becker, Jörg, et al. “Guidelines for Reporting Productivity Studies: A Review of the Reproducibility of DEA in the Service Sector.” International Journal of Services and Operations Management, no. 3, 2013, pp. 407--425, doi:10.1504/IJSOM.2013.056796.
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2013 | Journal Article | LibreCat-ID: 3495
Becker, Jörg, et al. “Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects.” IEEE Transactions on Engineering Management, no. 3, 2013, pp. 468--482, doi:10.1109/TEM.2012.2214770.
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2013 | Journal Article | LibreCat-ID: 3496
Becker, Jörg, et al. “Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach.” Scandinavian Journal of Information Systems, no. 1, 2013, pp. 37--68.
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2013 | Journal Article | LibreCat-ID: 3497
Beverungen, Daniel, et al. “Augmenting Analytical CRM Strategies with Social BI.” International Journal of Business Intelligence Research (IJBIR), no. 3, 2013, pp. 32--49, doi:10.4018/ijbir.2013070103.
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2013 | Journal Article | LibreCat-ID: 3498
Hofmann, Sara, et al. “What Makes Local Governments’ Online Communications Successful? Insights from a Multi-Method Analysis of Facebook.” Government Information Quarterly, no. 4, 2013, pp. 387--396, doi:10.1016/j.giq.2013.05.013.
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2013 | Journal Article | LibreCat-ID: 3499
Plattfaut, Ralf, et al. “Verwaltungsdienstleistungen Für Personen Mit Eingeschränkter Mobilität: Von Mobilen Bürgerdiensten Zu E-Government?” EGovernment Review, 2013, pp. 14--15.
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2013 | Book Chapter | LibreCat-ID: 5031
Becker, Jörg, et al. “Softwaregestützte Konstruktion von Produktivitätsmodellen Im Facility Management.” Dienstleistungsmodellierung 2012: Product-Service Systems Und Produktivität, edited by Oliver Thomas and Markus Nüttgens, 2013, pp. 208--226, doi:10.1007/978-3-658-00863-5.
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2012 | Conference Paper | LibreCat-ID: 3449
Becker, Jörg, et al. “Softwaregestützte Konstruktion von Produktivitätsmodellen Im Facility Management.” Dienstleistungsmodellierung 2012, 2012, pp. 208--226, doi:10.1007/978-3-658-00863-5_10.
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2012 | Conference Paper | LibreCat-ID: 3450
Becker, Jörg, et al. “Resolving Trade-Offs in Service Performance Benchmarking Using Data Envelopment Analysis.” Proceedings of the 16th Pacific Asian Conference on Information Systems (PACIS) 2012, 2012, p. Paper 56.
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2012 | Conference Paper | LibreCat-ID: 3451
Becker, Jörg, et al. “Service Productivity Management --- Status Quo and Directions for the Design of Conceptual Modeling Grammars.” Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS) 2012, 2012, pp. 1522--1531, doi:10.1109/HICSS.2012.525.
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2012 | Conference Paper | LibreCat-ID: 3452
Heide, Tobias, et al. “Global versus Local Properties of Service Science: Insights from a Comparative International Study on Research Results.” Services and Economic Development: Local and Global Challenges, 2012, pp. 1--21.
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2012 | Conference Paper | LibreCat-ID: 3453
Rosemann, Michael, et al. “Leveraging Social Network Data for Analytical CRM Strategies --- The Introduction of Social BI.” Proceedings of the 20$^{th}$ European Conference on Information Systems, 2012, pp. 1--12.
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2012 | Journal Article | LibreCat-ID: 3500
Becker, Jörg, et al. “Construction of Productivity Models: A Tool Supported Approach in the Area of Facility Management.” Enterprise Modelling and Information Systems Architectures, no. 1, 2012, pp. 26--40.
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2012 | Journal Article | LibreCat-ID: 3501
Beverungen, Daniel, et al. “Identifying E-Service Potential from Business Process Models --- A Theory Nexus Approach.” E-Service Journal, no. 1, 2012, pp. 45--74.
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2012 | Book Chapter | LibreCat-ID: 5032
Becker, Jörg, et al. “A Method for Selectively Designing Modeling Languages for Product-Service Systems.” Modeling for Decision Support in Network-Based Services: The Application of Quantitative Modeling to Service Science, edited by Daniel; Granat Janusz Dolk, 2012, pp. 87--117.
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2012 | Book Chapter | LibreCat-ID: 5034
Becker, Jörg, et al. “Ansätze Zur Methodischen Unterstützung Der Konstruktion von Produktivitätsmodellen Für Die Data Envelopment Analysis --- Entwicklung Eines Softwareprototypen Zur Umsetzung Und Evaluation.” Service Engineering --- Management, edited by Tilo Böhmann et al., 2012, pp. 127--139.
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2012 | Book Chapter | LibreCat-ID: 5035
Beverungen, Daniel, et al. “Product-Service System Approaches.” Handbook of Service Description, edited by Alistair Barros and Daniel Oberle, 2012, pp. 19--44, doi:10.1007/978-1-4614-1864-1_2.
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2011 | Conference Paper | LibreCat-ID: 3454
Becker, Jörg, et al. “Conceptualizing Service Network Productivity --- A Looped DEA Approach.” XII European Workshop on Efficiency and Productivity Analysis (Abstract), 2011.
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2011 | Conference Paper | LibreCat-ID: 3455
Becker, Jörg, et al. “How to Model Service Productivity for Data Envelopment Analysis? A Meta-Design Approach.” ECIS 2011 Proceedings, 2011, p. Paper 111.
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2011 | Conference Paper | LibreCat-ID: 3456
Becker, Jörg, et al. “Do We Need New Theories on Service Productivity? --- Status Quo and Implications from Contemporary Research.” XXI. International RESER Conference, 2011, pp. 146--147.
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2011 | Conference Paper | LibreCat-ID: 3457
Becker, Jörg, et al. “Information Needs in Service Systems --- A Framework for Integrating Service and Manufacturing Business Processes.” Proceedings of the 44th Annual Hawaii International Conference on System Sciences, 2011, doi:10.1109/HICSS.2011.243.
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2011 | Conference Paper | LibreCat-ID: 3458
Becker, Jörg, et al. “Design Science in Service Research: A Framework-Based Review of IT Artifacts in Germany.” International Conference on Design Science Research in Information Systems and Technology, edited by Hemant Jain et al., 2011, pp. 366--375, doi:10.1007/978-3-642-20633-7_26.
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2011 | Conference Paper | LibreCat-ID: 3459
Beverungen, Daniel. “Mapping the Emerging Field of Service Science: Insights from a Citation Network and Cocitation Network Analysis.” 32th International Conference on Information Systems (ICIS), 2011.
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2011 | Conference Paper | LibreCat-ID: 3460
Beverungen, Daniel, et al. “The Morphology of Service Bundling Settings.” 22nd Australasian Conference on Information Systems (ACIS), 2011.
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2011 | Conference Paper | LibreCat-ID: 3461
Beverungen, Daniel, et al. “Where Are the Participants? Including Motivational Aspects into Theorizing and Design in IS Research.” Proceedings of the 19th European Conference on Information Systems, 2011.
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2011 | Conference Paper | LibreCat-ID: 3462
Hellingrath, Bernd, et al. “On the Coalescence of Supply Networks and Information Systems.” EMNet, 2011.
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2011 | Journal Article | LibreCat-ID: 3502
Becker, Jörg, et al. “Pricing of Value Bundles: A Multi-Perspective Decision Support Approach.” Enterprise Modelling and Information Systems Architectures, no. 2, 2011, pp. 54--69.
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2011 | Book Chapter | LibreCat-ID: 5038
Becker, Jörg, et al. “Integrierte Informationslogistik in Der Hybriden Wertschöpfung.” Mit Dienstleistungen Die Zukunft Gestalten: Impulse Aus Forschung Und Praxis. Beiträge Der 8. Dienstleistungstagung Des BMBF, edited by Inken Gatermann and Myriam Fleck, 2011, pp. 247--255.
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2011 | Book Chapter | LibreCat-ID: 5039
Becker, Jörg, et al. “Engineering, Sales, and Delivery of Modular Value Bundles --- A Framework for Configurative Modeling.” Implementing International Services: A Tailorable Method for Market Assessment, Modularization, and Process Transfer, edited by T Böhmann et al., 2011, pp. 399--424.
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2010 | Conference Paper | LibreCat-ID: 3463
Backhaus, Klaus, et al. “Produktivitätsbenchmarking Als Bestandteil Eines Integrierten Ansatzes Zur Vermarktung Hybrider Leistungsbündel.” 40. Jahrestagung Der Gesellschaft Für Informatik, 2010.
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2010 | Conference Paper | LibreCat-ID: 3464
Backhaus, Klaus, et al. “Incorporating Willingness-to-Pay Data into Online Recommendations for Value-Added Services.” European Conference on Information Systems, 2010.
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2010 | Conference Paper | LibreCat-ID: 3465
Becker, Jörg, et al. “Produktivitätsmanagement Hybrider Leistungsbündel --- Auf Dem Weg Zu Einer Produktivitätsmanagementsystematik Für Effiziente Wertschöpfungspartnerschaften.” Proceedings of the Multikonferenz Wirtschaftsinformatik, 2010.
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2010 | Conference Paper | LibreCat-ID: 3466
Becker, Jörg, et al. “Assumptions in Service Research --- A Multi-Theoretical Perspective on the Development of Standards for the Integration of Goods and Services.” XX. International RESER Conference, 2010.
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2010 | Conference Paper | LibreCat-ID: 3467
Becker, Jörg, et al. “Total Cost of Service Life --- Decision Support for Selecting and Orchestrating Services.” Proceedings of the IADIS Internatioal Conference E-Society 2010, edited by Piet Kommers and Pedro Isaías, 2010, pp. 322--329.
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2010 | Conference Paper | LibreCat-ID: 3468
Becker, Jörg, et al. “Total Costs of Service Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services.” Exploring Service Sciences, edited by Jean-Henry Morin et al., 2010, pp. 282--288, doi:10.1007/978-3-642-14319-9_25.
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2010 | Conference Paper | LibreCat-ID: 3469
Beverungen, Daniel. “Implementing Value-Driven Service Management --- Towards an IT Artifact-Based Approach for Managing Customer Solutions.” Proceedings of the 10th European Academy of Management Conference, 2010.
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2010 | Journal Article | LibreCat-ID: 3503
Backhaus, Klaus, et al. “Enabling Individualized Recommendations and Dynamic Pricing of Value-Added Services through Willingness-to-Pay Data.” Electronic Markets, no. 2, 2010, pp. 131--146, doi:10.1007/s12525-010-0032-0.
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2010 | Journal Article | LibreCat-ID: 3504
Becker, Jörg, et al. “The Challenge of Conceptual Modeling for Product-Service Systems --- Status-Quo and Perspectives for Reference Models and Modeling Languages.” Information Systems and E-Business Management (ISeB), no. 1, 2010, pp. 12--32.
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2010 | Journal Article | LibreCat-ID: 3505
Becker, Jörg, et al. “Fostering the Virtualization of Service Processes and Touch Points --- Identification and Documentation of E-Service Potential in Retail Networks.” Lecture Notes in Informatics, no. INFORMATIK 2010--- Business Process and Service Science--- Proceedings of ISSS and BPSC, 2010, pp. 63--79.
LibreCat
 

2010 | Book Chapter | LibreCat-ID: 5041
Becker, Jörg, et al. “TCO-as-a-Service --- Servicebasierte Lebenszyklusrechnung Für Hybride Leistungsbündel.” Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung Und Internetisierung, edited by Jörg Becker et al., 2010, pp. 161--174, doi:10.1007/978-3-642-11859-3_10.
LibreCat | DOI
 

2010 | Book Chapter | LibreCat-ID: 5059
Beverungen, Daniel, et al. “E-Services Im Handel --- Auffindung Und Dokumentation von Potenzialen Zur Digitalisierung von Dienstleistungen Für Hersteller Und Kunden.” Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung Und Internetisierung, edited by Jörg Becker et al., 2010, pp. 177--193, doi:10.1007/978-3-642-11859-3_11.
LibreCat | DOI
 

2010 | Book | LibreCat-ID: 5070
Weddeling, Matthias, et al. Vermarktung Hybrider Leistungsbündel. Springer Berlin Heidelberg, 2010, doi:10.1007/978-3-642-12830-1.
LibreCat | DOI
 

2010 | Report | LibreCat-ID: 5071
Institut für Normung e.V., Deutsches. PAS 1091: Schnittstellenspezifikationen Zur Integration von Sach- Und Dienstleistung. 2010.
LibreCat
 

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