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727 Publications
2025 | Journal Article | LibreCat-ID: 58951
Kornowicz J, Thommes K. Algorithm, expert, or both? Evaluating the role of feature selection methods on user preferences and reliance. PLOS ONE. 2025;20(3). doi:10.1371/journal.pone.0318874
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2025 | Journal Article | LibreCat-ID: 58939
Kornowicz J, Thommes K. Algorithm, expert, or both? Evaluating the role of feature selection methods on user preferences and reliance. Plos One. Published online 2025. doi:10.1371/journal.pone.0318874
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2025 | Journal Article | LibreCat-ID: 60280
Heinovski J, Ergenç D, Thommes K, Dressler F. Incentive-Based Platoon Formation: Optimizing the Personal Benefit for Drivers. IEEE Open Journal of Intelligent Transportation Systems. Published online 2025:1-1. doi:10.1109/ojits.2025.3580464
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2025 | Book Chapter | LibreCat-ID: 60292
Auer TF. SoTL und Forschung in den Sozialwissenschaften: Der experimentelle Ansatz in SoTL. In: Bohndick C, Kordts R, Leschke J, Vöing N, eds. Scholarship of Teaching and Learning und disziplinäre Forschung: Eine komplexe Beziehung. Doing Higher Education. Springer VS; 2025:65-69. doi:10.1007/978-3-658-47908-4_11
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2024 | Journal Article | LibreCat-ID: 52202
Lammert O, Richter B, Schütze C, Thommes K, Wrede B. Humans in XAI: Increased Reliance in Decision-Making Under Uncertainty by Using Explanation Strategies. Frontiers in Behavioral Economics. Published online 2024. doi:10.3389/frbhe.2024.1377075
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2024 | Journal Article | LibreCat-ID: 53611
Hoffmann C, Thommes K. Can leaders motivate employees’ energy-efficient behavior with thoughtful communication? Journal of Environmental Economics and Management. Published online 2024. doi:10.1016/j.jeem.2024.102990
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2024 | Journal Article | LibreCat-ID: 34114
Haake C-J, Schneider M. Playing games with QCA: Measuring the explanatory power of single conditions with the Banzhaf index. Journal of International Management. 2024;30(2).
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2024 | Book Chapter | LibreCat-ID: 54624
Papenkordt J. Navigating Transparency: The Influence of On-demand Explanations on Non-expert User Interaction with AI. In: Artificial Intelligence in HCI. Springer Nature Switzerland; 2024. doi:10.1007/978-3-031-60606-9_14
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2024 | Journal Article | LibreCat-ID: 54910
Heid S, Hanselle JM, Fürnkranz J, Hüllermeier E. Learning decision catalogues for situated decision making: The case of scoring systems. International Journal of Approximate Reasoning. 2024;171. doi:10.1016/j.ijar.2024.109190
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2024 | Journal Article | LibreCat-ID: 54908
Heid S, Hanselle J, Fürnkranz J, Hüllermeier E. Learning decision catalogues for situated decision making: The case of scoring systems. International Journal of Approximate Reasoning. 2024;171. doi:10.1016/j.ijar.2024.109190
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2024 | Book (Editor) | LibreCat-ID: 54972
Thommes K, Iseke A, Schneider M, eds. Digitales und prädiktives Kompetenzmanagement. Springer Berlin Heidelberg; 2024. doi:10.1007/978-3-662-68838-0
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2024 | Conference Paper | LibreCat-ID: 55177
Thommes K, Lammert O, Schütze C, Richter B, Wrede B. Human Emotions in AI Explanations. In: Communications in Computer and Information Science. Springer Nature Switzerland; 2024. doi:10.1007/978-3-031-63803-9_15
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2024 | Journal Article | LibreCat-ID: 53610
Auer TF, Hoppe JA, Thommes K. Time perspectives and collaborative performance in creative tasks. Journal of Organizational Effectiveness: People and Performance. 2024;11(4):1023-1042. doi:10.1108/joepp-07-2023-0285
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2024 | Conference Paper | LibreCat-ID: 57290 | 
Kürpick C, Schreiner N, Krauß-Kodytek L, Plaß S, Scholz T, Kühn A. Capabilities for the Strategic Alignment of Sustainability and Digitalization in Manufacturing: Insights from Theory and Practice. Published online 2024:1-6.
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2024 | Conference Paper | LibreCat-ID: 57250
Schütze C, Richter B, Lammert O, Thommes K, Wrede B. Static Socio-demographic and Individual Factors for Generating Explanations in XAI: Can they serve as a prior in DSS for adaptation of explanation strategies? In: HAI ’24: Proceedings of the 12th International Conference on Human-Agent Interaction. ACM; 2024:141-149. doi:10.1145/3687272.3688300
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2024 | Book Chapter | LibreCat-ID: 54623
Papenkordt J. Navigating Transparency: The Influence of On-demand Explanations on Non-expert User Interaction with AI. In: Artificial Intelligence in HCI. Springer Nature Switzerland; 2024. doi:10.1007/978-3-031-60606-9_14
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2024 | Conference Paper | LibreCat-ID: 55178
Thommes K, Lammert O, Schütze C, Richter B, Wrede B. Human Emotions in AI Explanations. In: ; 2024.
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2024 | Journal Article | LibreCat-ID: 57461
Kornowicz J. An Empirical Examination of the Evaluative AI Framework. arXiv. Published online 2024. doi:10.48550/ARXIV.2411.08583
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2024 | Conference Paper | LibreCat-ID: 57645
Heid S, Kornowicz J, Hanselle JM, Hüllermeier E, Thommes K. Human-AI Co-Construction of Interpretable Predictive Models: The Case of Scoring Systems. In: PROCEEDINGS 34. WORKSHOP COMPUTATIONAL INTELLIGENCE. Vol 21. ; 2024:233.
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2024 | Book Chapter | LibreCat-ID: 48387
Lebedeva A, Protte M, van Straaten D, Fahr R. Involvement of domain experts in the AI training does not affect adherence – An AutoML study. In: Advances in Information and Communication. Vol 919. Lecture Notes in Networks and Systems. Springer, Cham; 2024:178–204. doi:https://doi.org/10.1007/978-3-031-53960-2_13
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2024 | Journal Article | LibreCat-ID: 58511 |
Auer TF, Berg T, Hoffmann C. Inter- and intragenerational differences in corrupt behavior: The development of morals after German reunification. European Journal of Comparative Economics. 2024;21(2):211-264. doi:10.25428/1824-2979/032
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2024 | Conference Paper | LibreCat-ID: 55403 |
Buschmeier H, Cimiano P, Kopp S, et al. Towards a Computational Architecture for Co-Constructive Explainable Systems. In: Proceedings of the 2024 Workshop on Explainability Engineering. ACM; 2024:20-25. doi:10.1145/3648505.3648509
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2023 | Conference Paper | LibreCat-ID: 48285
Lebedeva A, Kornowicz J, Lammert O, Papenkordt J. The Role of Response Time for Algorithm Aversion in Fast and Slow Thinking Tasks. In: Artificial Intelligence in HCI. Artificial Intelligence in HCI. ; 2023. doi:10.1007/978-3-031-35891-3_9
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2023 | Conference Paper | LibreCat-ID: 47976
Papenkordt J, Ngonga-Ngomo A-C, Thommes K. Are Numbers or Words the Key to User Reliance on AI? In: Academy of Management Proceedings. ; 2023. doi:10.5465/AMPROC.2023.12946
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2023 | Journal Article | LibreCat-ID: 49213
Schneider M, Radermacher K. Employer Branding - Wie Arbeitgeber strategisch gegen den Arbeitskräftemangel vorgehen. . Die Politische Meinung. 2023;(580):63-67.
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2023 | Journal Article | LibreCat-ID: 49446
Diederich S, Iseke A, Pull K, Schneider M. Role (in-)congruity and the Catch 22 for female executives: how stereotyping contributes to the gender pay gap at top executive level. The International Journal of Human Resource Management. Published online 2023:1-29. doi:10.1080/09585192.2023.2273331
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2023 | Book Chapter | LibreCat-ID: 49469
Hellweg TD, Schneider M, Rückert U, Harteis C, Pilz S. Who Will Own Our Global Digital Twin: The Power of Genetic and Biographic Information to Shape Our Lives. In: The Digital Twin of Human. ; 2023.
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2023 | Journal Article | LibreCat-ID: 47953
Kornowicz J, Thommes K. Aggregating Human Domain Knowledge for Feature Ranking. Artificial Intelligence in HCI. Published online 2023. doi:10.1007/978-3-031-35891-3_7
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2023 | Journal Article | LibreCat-ID: 44639
Hoppe JA, Tuisku O, Johansson-Pajala R-M, et al. When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty. Computers in Human Behavior Reports. 2023;9. doi:10.1016/j.chbr.2022.100258
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2023 | Conference Paper | LibreCat-ID: 50978
Küpper K, Garnefeld I, Steinhoff L. Evaluation of product testing programs as an effective marketing tool - Negative and positive effects of rejections in product testing programs. In: Proceedings of the 52nd European Marketing Academy Conference (EMAC); 2023.
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2023 | Conference Paper | LibreCat-ID: 50975
Alberternst B, Giesler M, Steinhoff L. The Consumerization of Care: How Capitalism Is Co-Opting Solidarity. In: 2023 AMA Winter Marketing Educators’ Conference Proceedings; 2023.
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2023 | Conference Paper | LibreCat-ID: 50979
Ozuna E, Steinhoff L. Customer Misbehavior in the Peer-to-Peer Sharing Economy: The Mixed Role of Face-to-Face Interactions. In: Proceedings of the 52nd European Marketing Academy Conference (EMAC); 2023.
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2023 | Conference Paper | LibreCat-ID: 50977
Ozuna E, Steinhoff L. Face-to-Face Interactions in Peer-to-Peer Sharing Economy Services: An Effective Barrier to Customer Misbehavior? In: 2023 AMA Winter Marketing Educators’ Conference Proceedings; 2023.
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2023 | Conference Paper | LibreCat-ID: 48280
Schütze C, Lammert O, Richter B, Thommes K, Wrede B. Emotional Debiasing Explanations for Decisions in HCI. In: Artificial Intelligence in HCI. ; 2023. doi:10.1007/978-3-031-35891-3_20
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2023 | Conference Paper | LibreCat-ID: 46665
Garnefeld I, Böhm E, Hanf L, Helm S. Unboxing video effectiveness – Does speech matter? In: 2023 AMA Summer Academic Conference, San Francisco, CA. ; 2023.
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2023 | Conference Paper | LibreCat-ID: 46666
Kessing K, Garnefeld I, Böhm E. The dark and bright side of online reviews in manufacturer online shops. In: EMAC Annual Conference, Odense, Denmark. ; 2023.
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2023 | Conference Paper | LibreCat-ID: 46667
Hanf L, Garnefeld I, Böhm E, Helm S. Stimulating engagement with unboxing videos – Does speech matter? In: EMAC Annual Conference, Odense, Denmark. ; 2023.
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2023 | Journal Article | LibreCat-ID: 46642
Harrmann LK, Eggert A, Böhm E. Digital technology usage as a driver of servitization paths in manufacturing industries. European Journal of Marketing. 2023;57(3):834-857. doi:10.1108/ejm-11-2021-0914
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2023 | Conference Paper | LibreCat-ID: 47972
Gutt JK, Mehic M, Thommes K. Oh my Goodness: Investigating the Goodness of Performance Appraisal Formats Between and Within Teams. In: Academy of Management Proceedings. ; 2023. doi:https://doi.org/10.5465/AMPROC.2023.214bp
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2023 | Conference Paper | LibreCat-ID: 51209
Hanselle JM, Kornowicz J, Heid S, Thommes K, Hüllermeier E. Comparing Humans and Algorithms in Feature Ranking: A Case-Study in the Medical Domain. In: Leyer M, Wichmann J, eds. LWDA’23: Learning, Knowledge, Data, Analysis. . ; 2023.
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2023 | Journal Article | LibreCat-ID: 45720
Steinhoff L, Liu J (S. ), Li X, Palmatier RW. Customer Engagement in International Markets. Journal of International Marketing. 2023;31(1):1-31. doi:10.1177/1069031X221099211
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2022 | Dissertation | LibreCat-ID: 30201
Fanasch P. Governance and Reputation in the Market for Experience Goods.; 2022. doi:10.17619/UNIPB/1-1292
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2022 | Journal Article | LibreCat-ID: 30341
Hoyer B, van Straaten D. Anonymity and Self-Expression in Online Rating Systems - An Experimental Analysis. Journal of Behavioral and Experimental Economics. 2022;98:101869. doi:10.1016/j.socec.2022.101869
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2022 | Journal Article | LibreCat-ID: 32266
Hoppe JA, Melkas H, Pekkarinen S, et al. Perception of Society’s Trust in Care Robots by Public Opinion Leaders. International Journal of Human–Computer Interaction. Published online 2022:1-17. doi:10.1080/10447318.2022.2081283
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| DOI
2022 | Journal Article | LibreCat-ID: 32267
Hoppe JA, Melkas H, Pekkarinen S, et al. Perception of Society’s Trust in Care Robots by Public Opinion Leaders. International Journal of Human–Computer Interaction. Published online 2022:1-17. doi:10.1080/10447318.2022.2081283
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2022 | Book Chapter | LibreCat-ID: 32272
Akkerman A, Manevska K, Thommes K, Sluiter R. Losing What You Never Had. In: Employment Relations as Networks. Routledge; 2022. doi:10.4324/9781003125730-10
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2022 | Journal Article | LibreCat-ID: 34044
Hoffmann C, Thommes K. Clear Roads and Dirty Air? Indirect effects of reduced private traffic congestion on emissions from heavy traffic. Journal of Cleaner Production. Published online 2022. doi:10.1016/j.jclepro.2022.135053
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| DOI
2022 | Journal Article | LibreCat-ID: 34045
Hoffmann C, Thommes K. Clear Roads and Dirty Air? Indirect effects of reduced private traffic congestion on emissions from heavy traffic. Journal of Cleaner Production. Published online 2022. doi:10.1016/j.jclepro.2022.135053
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2022 | Journal Article | LibreCat-ID: 32857
Gutt JK, Thommes K. Speaking of Performance: Evaluating Team Members’ Performance with Open-Ended Audio Comments. Academy of Management Proceedings. 2022;2022(1). doi:10.5465/ambpp.2022.16394abstract
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2022 | Journal Article | LibreCat-ID: 33692
Hoffmann C, Hoppe JA, Ziemann N. Who has the future in mind? Gender, time perspectives, and pro-environmental behaviour. Environmental Research Letters. 2022;17(10). doi:10.1088/1748-9326/ac9296
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2022 | Journal Article | LibreCat-ID: 34046
Hoffmann C, Thommes K. Seizing the Opportunity for Automation—How Traffic Density Determines Truck Drivers’ Use of Cruise Control. IEEE Transactions on Human-Machine Systems. Published online 2022:1-11. doi:10.1109/thms.2022.3212335
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| DOI
2022 | Journal Article | LibreCat-ID: 42782
Radermacher K, Herdejürgen EM. Erkenntnisse aus Arbeitgeberbewertungen – Potenzial von Atmosphäre und Arbeitsplätzen. . PERSONALquarterly. 2022;(1/2022):24-33.
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2022 | Journal Article | LibreCat-ID: 34281 |
Auer TF, Knorr K, Thommes K. Long‐term effects of institutional conditions on perceived corruption – A study on organizational imprinting in post‐communist countries. Business Ethics, the Environment & Responsibility. 2022;32(2):478-497. doi:10.1111/beer.12506
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2022 | Journal Article | LibreCat-ID: 44529 |
Auer TF. Die Wirksamkeit von Lernzielen für Studienleistungen – eine experimentelle Studie. die hochschullehre. 2022;8(1):662-675. doi:http://doi.org/10.3278/HSL2248W
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2022 | Conference Paper | LibreCat-ID: 33957
Deppe S, Brandt L, Brünninghaus M, Papenkordt J, Heindorf S, Tschirner-Vinke G. AI-Based Assistance System for Manufacturing. Published online 2022. doi:10.1109/ETFA52439.2022.9921520
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2022 | Conference Paper | LibreCat-ID: 34282
Deppe S, Brandt L, Brunninghaus M, Papenkordt J, Heindorf S, Tschirner-Vinke G. AI-Based Assistance System for Manufacturing. In: 2022 IEEE 27th International Conference on Emerging Technologies and Factory Automation (ETFA). IEEE; 2022. doi:10.1109/etfa52439.2022.9921520
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2022 | Book Chapter | LibreCat-ID: 34466
Papenkordt J, Thommes K. Determinants of Trust in Smart Technologies. In: Human-Technology Interaction. Springer International Publishing; 2022. doi:10.1007/978-3-030-99235-4_13
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2022 | Special Issue | LibreCat-ID: 49215
Radermacher K, Herdejürgen E, eds. Erkenntnisse aus Arbeitgeberbewertungen: Das Potential von Arbeitsatmosphäre und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft. Industrieverband Büro und Arbeitswelt e. V. ; 2022.
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2022 | Journal Article | LibreCat-ID: 34154 |
Auer TF, Ekemen H, Hagedorn C, Heise C, Rese C. Same Different but not Same Same: Ethnic Discrimination in Application Procedures in the German Public Sector. Empirical Economics Letters. 2022;21(7):47-55.
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2022 | Journal Article | LibreCat-ID: 32397
Auer TF, Sennefelder L, Meier H. Betriebliche Gesundheitsförderung: Ein leeres Versprechen? Public Health Forum. 2022;30(3):214-216. doi:10.1515/pubhef-2022-0069
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| DOI
2022 | Journal Article | LibreCat-ID: 42776
Schneider M, Hellweg TD, Menzefricke JS. Identification of Human and Organizational Key Design Factors for Digital Maturity – A Fuzzy-Set Qualitative Comparative Analysis. Proceedings of the Design Society. 2022;2:791-800. doi:10.1017/pds.2022.81
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| DOI
2022 | Report | LibreCat-ID: 45668
Papenkordt J, Gabriel S, Thommes K, Dumitrescu R. Künstliche Intelligenz in Der Industriellen Arbeitswelt. Kompetenzzentrum Arbeitswelt.Plus; 2022. doi:10.55594/tmao3234
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| DOI
2022 | Journal Article | LibreCat-ID: 44637
Hoppe JA, Tuisku O, Johansson-Pajala R-M, et al. When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty. Computers in Human Behavior Reports. 2022;9. doi:10.1016/j.chbr.2022.100258
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| DOI
2022 | Journal Article | LibreCat-ID: 34191
Knorr K, Hein-Pensel F. Since Albert and Whetten: the dissemination of Albert and Whetten’s conceptualization of organizational identity. Management Review Quarterly. Published online 2022. doi:10.1007/s11301-022-00311-7
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| DOI
2022 | Journal Article | LibreCat-ID: 34295
Hoppe JA, Tuisku O, Johansson-Pajala R-M, et al. When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty. Computers in Human Behavior Reports. Published online 2022. doi:10.1016/j.chbr.2022.100258
LibreCat
| DOI
2022 | Journal Article | LibreCat-ID: 44636
Hoppe JA, Tuisku O, Johansson-Pajala R-M, et al. When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty. Computers in Human Behavior Reports. 2022;9. doi:10.1016/j.chbr.2022.100258
LibreCat
| DOI
2022 | Journal Article | LibreCat-ID: 32273
Hoppe JA, Melkas H, Pekkarinen S, et al. Perception of Society’s Trust in Care Robots by Public Opinion Leaders. International Journal of Human–Computer Interaction. Published online 2022:1-17. doi:10.1080/10447318.2022.2081283
LibreCat
| DOI
2022 | Journal Article | LibreCat-ID: 34473 |
Schnedler W. The broken chain: Evidence against emotionally driven upstream indirect reciprocity. Games and Economic Behavior. 2022;136:542-558. doi:10.1016/j.geb.2022.10.008
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2022 | Journal Article | LibreCat-ID: 45721
Steinhoff L, Palmatier RW, Martin KD, et al. Commentaries on Relationship Marketing: The Present and Future of Customer Relationships in Services. Journal of Service Management Research. 2022;6(1):2-27. doi: 10.5771/2511-8676-2022-1-2
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| DOI
2022 | Conference Paper | LibreCat-ID: 45737
Alberternst B, Steinhoff L, Eggert A, Giesler M. Theorizing Marketplace Solidarity Systems: From Consumer–Firm Dyads to Structures of Mutual Support. In: 2022 AMA Summer Marketing Educators’ Conference Proceedings, Chicago. ; 2022.
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2022 | Conference Paper | LibreCat-ID: 45739
Garnefeld I, Steinhoff L, Küpper K. How Do I Tell Them? Analyzing Companies’ Provision of Rejection Reasons in Product Testing Programs. In: 2022 AMA Winter Marketing Educators’ Conference Proceedings, Las Vegas. ; 2022.
LibreCat
2022 | Conference Paper | LibreCat-ID: 45738
Becker M, Wiegand N, Steinhoff L, Baidina K. The Role of Self-Rewarding Behavior in Cashback Loyalty Programs. In: Proceedings of the 51st European Marketing Academy (EMAC) Conference, Budapest. ; 2022.
LibreCat
2022 | Journal Article | LibreCat-ID: 51210
Tuisku O, Johansson-Pajala R-M, Hoppe JA, et al. Assistant nurses and orientation to care robot use in three European countries. Behaviour & Information Technology. 2022;42(6):758-774. doi:10.1080/0144929x.2022.2042736
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| DOI
2022 | Journal Article | LibreCat-ID: 46662
Akalan R, Eggert A, Böhm E. Strategic emphasis on service-based business models during the corona crisis: Are customer solutions a curse or blessing for manufacturing firms? Journal of Service Management Research. 2022;6(1):47-63.
LibreCat
2022 | Journal Article | LibreCat-ID: 46668
Eggert A, Harrmann L, Böhm E. Digital technology usage as a driver of servitization paths in manufacturing industries. EMAC Annual Conference, Budapest, Hungary. Published online 2022.
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2022 | Conference Paper | LibreCat-ID: 46669
Kessing K, Garnefeld I, Böhm E. Should manufacturers publish online reviews in their own online shops? In: EMAC Annual Conference, Budapest, Hungary. ; 2022.
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2022 | Journal Article | LibreCat-ID: 46661
Akalan R, Böhm E, Eggert A. Servitization in the manufacturing industry: Where do we stand? Where do we come from? Journal of Service Management Research. 2022;6(3):204-213.
LibreCat
2022 | Journal Article | LibreCat-ID: 46634
Alavi S, Böhm E, Habel J, Wieseke J, Schmitz C, Brüggemann F. The ambivalent role of monetary sales incentives in service innovation selling. Journal of Product Innovation Management. 2022;39(3):445-463. doi:10.1111/jpim.12600
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| DOI
2022 | Journal Article | LibreCat-ID: 56160
Radermacher K, Herdejürgen EM. Erkenntnisse von Arbeitgeberbewertungen: Potenzial von Atmosphäre und Arbeitsplätzen. PERSONALquarterly. 2022;74(1):24-33.
LibreCat
2022 | Report | LibreCat-ID: 56163
Radermacher K, Herdejürgen EM. Erkenntnisse aus Arbeitgeberbewertungen: Das Potential von Arbeitsatmosphäre und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft. Industrieverband Büro und Arbeitswelt e.V. (IBA); 2022.
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2022 | Journal Article | LibreCat-ID: 44638
Hoppe JA, Tuisku O, Johansson-Pajala R-M, et al. When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty. Computers in Human Behavior Reports. 2022;9. doi:10.1016/j.chbr.2022.100258
LibreCat
| DOI
2022 | Journal Article | LibreCat-ID: 46660
Böhm E, Eggert A, Garnefeld I, et al. Exploring the customer journey of voice commerce: A research agenda. SMR - Journal of Service Management Research. 2022;6(4):216-231.
LibreCat
2022 | Conference Paper | LibreCat-ID: 34283
Gutt JK, Thommes K. Speaking of Performance: Evaluating Team Members’ Performance with Open-Ended Audio Comments. In: Academy of Management Proceedings. ; 2022. doi:https://doi.org/10.5465/AMBPP.2022.16394abstract
LibreCat
| DOI
2021 | Dissertation | LibreCat-ID: 24886
van Straaten D. Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics.; 2021. doi:10.17619/UNIPB/1-1189
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| DOI
2021 | Book Chapter | LibreCat-ID: 24371
Krebs B, Wehner MC. The relationship between talent management and individual and organizational performance. In: Tarique I, ed. The Routledge Companion to Talent Management. Routledge; 2021:539-555.
LibreCat
2021 | Book Chapter | LibreCat-ID: 24375
Wach B, Krebs B, Kabst R. HR-Manager als Intrapreneure. In: Schwuchow K, Gutmann J, eds. HR-Trends 2021. Haufe-Lexware; 2021.
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2021 | Journal Article | LibreCat-ID: 24456 |
Rohlfing KJ, Cimiano P, Scharlau I, et al. Explanation as a Social Practice: Toward a Conceptual Framework for the Social Design of AI Systems. IEEE Transactions on Cognitive and Developmental Systems. 2021;13(3):717-728. doi:10.1109/tcds.2020.3044366
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2021 | Journal Article | LibreCat-ID: 45724
Henderson CM, Steinhoff L, Harmeling CM, Palmatier RW. Customer Inertia Marketing. Journal of the Academy of Marketing Science. 2021;49(2):350-373. doi:http://dx.doi.org/10.1007/s11747-020-00744-0
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| DOI
2021 | Journal Article | LibreCat-ID: 45725
Kim JJ, Steinhoff L, Palmatier RW. An Emerging Theory of Loyalty Program Dynamics. Journal of the Academy of Marketing Science. 2021;49(1):71-95. doi:10.1007/s11747-020-00719-1
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| DOI
2021 | Journal Article | LibreCat-ID: 45722
Steinhoff L, Palmatier RW. Commentary: Opportunities and Challenges of Technology in Relationship Marketing. Australasian Marketing Journal. 2021;29(2):111-117. doi:https://doi.org/10.1016/j.ausmj.2020.07.003
LibreCat
| DOI
2021 | Journal Article | LibreCat-ID: 45723
Steinhoff L, Zondag MM. Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages. Journal of Business Research. 2021;129:70-82. doi:10.1016/j.jbusres.2021.02.016
LibreCat
| DOI
2021 | Conference Paper | LibreCat-ID: 45741
Alberternst B, Steinhoff L, Eggert A, Giesler M. Consumer Solidarity: A Social-System Perspective on the Glue that Holds Society Together. In: 2021 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg. ; 2021.
LibreCat
2021 | Conference Paper | LibreCat-ID: 45740
Alberternst B, Eggert A, Steinhoff L, Giesler M. Understanding and Measuring Consumer Solidarity as a Collective Bond. In: Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid. ; 2021.
LibreCat
2021 | Journal Article | LibreCat-ID: 17860
Beverungen D, Kundisch D, Wünderlich N. Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers. Journal of Service Management. 2021;32(4):507-532. doi:10.1108/JOSM-03-2020-0066
LibreCat
| DOI
2021 | Journal Article | LibreCat-ID: 21289
Kaimann D, Tanneberg I, Cox J. “I will survive”: Online streaming and the chart survival of music tracks. Managerial and Decision Economics. 2021;42(1):3-20. doi:10.1002/mde.3226
LibreCat
| DOI
2021 | Conference Paper | LibreCat-ID: 46670
Harrmann L, Böhm E, Eggert A. Exploring the paths towards service growth in manufacturing companies. In: 2021 AMA Winter Academic Conference. ; 2021.
LibreCat
2021 | Journal Article | LibreCat-ID: 41338
Salonen A, Terho H, Böhm E, Virtanen A, Rajala R. Engaging a product-focused sales force in solution selling: interplay of individual- and organizational-level conditions. Journal of the Academy of Marketing Science. 2021;49(1):139-163. doi:10.1007/s11747-020-00729-z
LibreCat
| DOI
2021 | Journal Article | LibreCat-ID: 41337
Garnefeld I, Krah T, Böhm E, Gremler DD. Online reviews generated through product testing: can more favorable reviews be enticed with free products? Journal of the Academy of Marketing Science. 2021;49(4):703-722. doi:10.1007/s11747-021-00770-6
LibreCat
| DOI
2021 | Journal Article | LibreCat-ID: 46635
Schaefers T, Ruffer S, Böhm E. Outcome-based contracting from the customers’ perspective: A means-end chain analytical exploration. Industrial Marketing Management. 2021;93:466-481. doi:10.1016/j.indmarman.2020.06.002
LibreCat
| DOI
2020 | Conference Paper | LibreCat-ID: 24373
Krebs B. Antecedents and Performance Consequences of High-Potential Scheme Use. In: Academy of Management Proceedings. Vol 1. ; 2020.
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