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110 Publications


2020 | Conference Paper | LibreCat-ID: 17159
Wolf, V., Franke, A., & Bartelheimer, C. (2020). Establishing Smart Service Systems is a Challenge: A Case Study on Pitfalls and Implications. In Proceedings of the 15th International Conference on Wirtschaftsinformatik / 15. Internationale Tagung Wirtschaftsinformatik. Potsdam, Germany.
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2020 | Journal Article | LibreCat-ID: 16479
zur Heiden, P., Hoffmann, M. W., Wildermuth, S., Gitzel, R., Boyaci, A., Gebhardt, J., … Tornede, T. (2020). Integration of Novel Sensors and Machine Learning for Predictive Maintenance in Medium Voltage Switchgear to Enable the Energy and Mobility Revolutions . Sensors, 20(7). https://doi.org/10.3390/s20072099
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2020 | Conference Paper | LibreCat-ID: 16285
zur Heiden, P., Berendes, C. I., & Beverungen, D. (2020). Designing City Center Area Recommendation Systems . In Proceedings of the 15th International Conference on Wirtschaftsinformatik. Potsdam. https://doi.org/doi.org/10.30844/wi_2020_e1-heiden
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2020 | Journal Article | LibreCat-ID: 17156
Beverungen, D., Buijs, J. C. A. M., Becker, J., Di Ciccio, C., van der Aalst, W. M. P., Bartelheimer, C., … Wolf, V. (2020). Seven Paradoxes of Business Process Management in a Hyper-Connected World. Business & Information Systems Engineering. https://doi.org/10.1007/s12599-020-00646-z
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2020 | Conference Paper | LibreCat-ID: 17087
Berendes, C. I., zur Heiden, P., Niemann, M., Hoffmeister, B., & Becker, J. (2020). Usage of Local Online Platforms in Retail: Insights from retailers’ expectations expectations. In Proceedings of the Twenty-Eighth European Conference on Information Systems (ECIS2020). Virtual Conference.
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2019 | Journal Article | LibreCat-ID: 14023
Beverungen, D., Breidbach, C. F., Poeppelbuss, J., & Tuunainen, V. K. (2019). Smart service systems: An interdisciplinary perspective. Information Systems Journal. https://doi.org/10.1111/isj.12275
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2019 | Conference Paper | LibreCat-ID: 9617
Betzing, J. H., Bartelheimer, C., Niemann, M., Berendes, C. I., & Beverungen, D. (2019). Quantifying the Impact of Geospatial Recommendations: A Field Experiment in High Street Retail. In Proceedings of the 27th European Conference on Information Systems (ECIS). Stockholm-Uppsala, Sweden.
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2019 | Journal Article | LibreCat-ID: 12929
Bräuer, S., Plenter, F., Klör, B., Monhof, M., Beverungen, D., & Becker, J. (2019). Transactions for trading used electric vehicle batteries: theoretical underpinning and information systems design principles. Business Research. https://doi.org/10.1007/s40685-019-0091-9
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2019 | Conference Paper | LibreCat-ID: 4517
Wolf, V., Bartelheimer, C., & Beverungen, D. (2019). Digitalization of Work Systems—An Organizational Routines’ Perspective. In Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52). Maui, Hawaii.
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2019 | Conference Paper | LibreCat-ID: 9708
Wolf, V. (2019). Ambidexterity in Service Innovation Research: A Systematic Literature Review. In Proceedings of the 14th International Conference on Wirtschaftsinformatik. Siegen, Germany.
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2018 | Conference Paper | LibreCat-ID: 2861
Lüttenberg, H., Bartelheimer, C., & Beverungen, D. (2018). Designing Predictive Maintenance for Agricultural Machines. Presented at the Twenty-Sixth European Conference on Information Systems (ECIS 2018), Portsmouth, UK.
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2018 | Book Chapter | LibreCat-ID: 4519
Lüttenberg, H., Wolf, V., & Beverungen, D. (2018). Service (Systems) Engineering für die Produktion. In Service Engineering (pp. 31–49). Wiesbaden: Springer Fachmedien Wiesbaden. https://doi.org/10.1007/978-3-658-20905-6_3
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2018 | Conference Paper | LibreCat-ID: 4766
Ingo Berendes, C., Bartelheimer, C., Hendrik Betzing, J., & Beverungen, D. (2018). Data-driven Customer Journey Mapping in Local High Streets: A Domain-specific Modeling Language. In Proceedings of the 39th International Conference on Information Systems. San Francisco, CA, USA.
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2018 | Conference Paper | LibreCat-ID: 9709
Gernreich, C., Wolf, V., Bartelheimer, C., & Prinz, C. (2018). The Impact of Process Automation on Manufacturers’ Long-Term Knowledge. In Proceedings of the 39th International Conference on Information Systems. San Francisco, USA.
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2018 | Journal Article | LibreCat-ID: 4516
Beverungen, D., Lüttenberg, H., & Wolf, V. (2018). Recombinant Service Systems Engineering. Business & Information Systems Engineering, 60(5), 377–391. https://doi.org/10.1007/s12599-018-0526-4
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2018 | Conference Paper | LibreCat-ID: 3280
Hendrik Betzing, J., Beverungen, D., & Becker, J. (2018). Design Principles for Co-Creating Digital Customer Experience in High Street Retail. In P. Drews, B. Funk, P. Niemeyer, & L. Xie (Eds.), Tagungsband Data driven X --- Turning Data into Value --- Band V (pp. 2083--2094). Leuphana Universität Lüneburg.
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2018 | Newspaper Article | LibreCat-ID: 9687
Beverungen, D., Wolf, V., & Bartelheimer, C. (2018). Dienstleistungssysteme erfolgreich digital transformieren. Service Business Development. Spot.on Marketing - Der Newsletter Für Marketing Und Business Development.
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2018 | Conference Paper | LibreCat-ID: 3279
Bartelheimer, C., Hendrik Betzing, J., Berendes, I., & Beverungen, D. (2018). Designing Multi-sided Community Platforms for Local High Street Retail. In Proceedings of the 26th European Conference on Information Systems. Portsmouth, UK.
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2018 | Book Chapter | LibreCat-ID: 5073
Beverungen, D., Wolf, V., & Bartelheimer, C. (2018). Digitale Transformation von Dienstleistungssystemen. In Service Business Development (pp. 395–422). Wiesbaden: Springer Fachmedien Wiesbaden. https://doi.org/10.1007/978-3-658-22424-0_17
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2017 | Conference Paper | LibreCat-ID: 3282
Klör, B., Monhof, M., Bräuer, S., & Beverungen, D. (2017). Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype. In Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017). Thessaloniki, Greece.
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2017 | Book Chapter | LibreCat-ID: 5076
Beverungen, D., & Matzner, M. (2017). Informationsmodellierung in Dienstleistungssystemen. In S. Roth & H. Corsten (Eds.), Handbuch Dienstleistungsmanagement (p. S. 519–536). München: Verlag Franz Vahlen.
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2017 | Journal Article | LibreCat-ID: 5019
Klör, B., Monhof, M., Beverungen, D., & Bräuer, S. (2017). Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries. European Journal of Information Systems (EJIS), 1--19. https://doi.org/10.1057/s41303-017-0044-3
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2017 | Journal Article | LibreCat-ID: 2856
Barann, B., Beverungen, D., & Müller, O. (2017). An open-data approach for quantifying the potential of taxi ridesharing. Decision Support Systems, 86--95. https://doi.org/10.1016/j.dss.2017.05.008
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2017 | Journal Article | LibreCat-ID: 3486
Barann, B., Beverungen, D., & Müller, O. (2017). An open-data approach for quantifying the potential of taxi ridesharing. Decision Support Systems, (99), 86--95. https://doi.org/10.1016/j.dss.2017.05.008
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2017 | Journal Article | LibreCat-ID: 3487
Hendrik Betzing, J., Beverungen, D., Becker, J., Matzner, M., Schmitz, G., Bartelheimer, C., … Schallenberg, C. (2017). Interaktive, digitale Einkaufserlebnisse in Innenstädten. HMD Praxis Der Wirtschaftsinformatik, (5), 659--671. https://doi.org/10.1365/s40702-017-0343-0
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2017 | Conference Paper | LibreCat-ID: 2860
Beverungen, D., Lüttenberg, H., & Wolf, V. (2017). Recombinant Service System Engineering. In J. M. Leimeister & W. Brenner (Eds.), Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017) (pp. 136–150). St.  Gallen.
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2017 | Journal Article | LibreCat-ID: 3488
Beverungen, D., Bräuer, S., Plenter, F., Klör, B., & Monhof, M. (2017). Ensembles of Context and Form for Repurposing Electric Vehicle Batteries: An Exploratory Study. Computer Science --- Research and Development, (1–2), 195--209. https://doi.org/10.1007/s00450-016-0306-7
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2017 | Journal Article | LibreCat-ID: 3490
Beverungen, D., Matzner, M., & Janiesch, C. (2017). Information systems for smart services. Information Systems and E-Business Management, 781–787. https://doi.org/10.1007/s10257-017-0365-8
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2017 | Book Chapter | LibreCat-ID: 5028
Becker, J., Monhof, M., Beverungen, D., Bräuer, S., Klör, B., & Plenter, F. (2017). End-of-Life Solutions für eCar-Batterien --- Entwicklung hybrider Leistungsbündel und Informationssysteme zur Entscheidungsunterstützung (EOL-IS). In W. Ganz, A. Kampker, & G. Satzger (Eds.), Dienstleistungen als Erfolgsfaktor für Elektromobilität. Ergebnisse aus dem Förderschwerpunkt “Dienstleistungsinnovationen für Elektromobilität” (pp. 24--29). Stuttgart.
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2017 | Journal Article | LibreCat-ID: 17158
Beverungen, D., Müller, O., Matzner, M., Mendling, J., & vom Brocke, J. (2017). Conceptualizing smart service systems. Electronic Markets, 7–18. https://doi.org/10.1007/s12525-017-0270-5
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2016 | Conference Paper | LibreCat-ID: 3283
Bräuer, sebastian, Monhof, M., Klör, B., & Beverungen, D. (2016). Residential Energy Storage from Repurposed Electric Vehicle Batteries — Market Overview and Development of a Service-Centered Business Model. In Proceedings of the IEEE Conference on Business Informatics (CBI 2016). Paris, France.
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2015 | Book | LibreCat-ID: 5068
Beverungen, D., Fabry , C., Ganz , W., Matzner , M., & Satzger , G. (2015). Dienstleistungsinnovationen für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen. Stuttgart.
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2015 | Conference Paper | LibreCat-ID: 3284
Beverungen, D., Klör, B., Bräuer, S., & Monhof, M. (2015). Will They Die Another Day? A Decision Support Perspective on Reusing Electric Vehicle Batteries. In Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015). Münster.
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2015 | Conference Paper | LibreCat-ID: 3285
Klör, B., Beverungen, D., Bräuer, S., Plenter, F., & Monhof, M. (2015). A Market for Trading Used Electric Vehicle Batteries — Theoretical Foundations and Information Systems. In Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015). Münster.
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2015 | Conference Paper | LibreCat-ID: 3437
Klör, B., Bräuer, S., Beverungen, D., & Monhof, M. (2015). A Domain-Specific Modeling Language for Electric Vehicle Batteries. In Proceedings of the 12. International Conference on Wirtschaftsinformatik 2015 (WI 2015) (pp. 1038--1054). Osnabrück.
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2015 | Conference Paper | LibreCat-ID: 3438
Monhof, M., Beverungen, D., Klör, B., & Bräuer, S. (2015). Extending Battery Management Systems for Making Informed Decisions on Battery Reuse. In B. Donnellan, M. Helfert, J. Kenneally, D. VanderMeer, M. Rothenberger, & R. Winter (Eds.), New Horizons in Design Science: Broadening the Research Agenda (pp. 447--454). Dublin, Ireland. https://doi.org/10.1007/978-3-319-18714-3_37
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2014 | Conference Paper | LibreCat-ID: 3439
Klör, B., Bräuer, S., Beverungen, D., & Matzner, M. (2014). IT-basierte Dienstleistungen für die Elektromobilität --- Konzeptioneller Rahmen und Literaturanalyse. In Proceedings of the Multikonferenz Wirtschaftsinformatik 2014 (MKWI 2014) (pp. 2047--2066). Paderborn.
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2014 | Journal Article | LibreCat-ID: 3491
Becker, J., Beverungen, D., Knackstedt, R., Peter Rauer, H., & Sigge, D. (2014). On the Ontological Expressiveness of Conceptual Modeling Grammars for Service Productivity Management. Information Systems and E-Business Management, (3), 337--365. https://doi.org/10.1007/s10257-013-0219-y
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2014 | Book Chapter | LibreCat-ID: 5029
Backhaus, K., Becker, J., Beverungen, D., Breuker, D., Bröker, O., Alexander Brüne, P., … Wilken, R. (2014). Effizienzmessung industrieller Dienstleistungen mittels Data Envelopment Analysis (ServDEA). In K. Möller & W. Schultze (Eds.), Produktivität von Dienstleistungen (pp. 53--133). https://doi.org/10.1007/978-3-658-04086-4_2
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2014 | Journal Article | LibreCat-ID: 3492
Beverungen, D. (2014). Exploring the Interplay of the Design and Emergence of Business Processes as Organizational Routines. Business and Information Systems Engineering, (4), 191--202. https://doi.org/10.1007/s12599-014-0335-3
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2014 | Journal Article | LibreCat-ID: 3493
Beverungen, D. (2014). Über das Zusammenwirken der Gestaltung und Emergenz von Geschäftsprozessen als Organisationsroutinen. WIRTSCHAFTSINFORMATIK, (4), 209--222. https://doi.org/10.1007/s11576-014-0425-3
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2013 | Conference Paper | LibreCat-ID: 3441
Beverungen, D. (2013). On the Design of IT Artifacts and the Emergence of Business Processes as Organizational Routines. In Proceedings of the 34th International Conference on Information Systems (ICIS). Milan, Italy.
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2013 | Conference Paper | LibreCat-ID: 3446
Malsbender, A., Recker, J., Kohlborn, T., Beverungen, D., & Tanwer, S. (2013). Much Ado about Nothing? Tracing the Progress of Innovations Borne on Enterprise Social Network Sites. In Proceedings of the 34th International Conference on Information Systems (ICIS). Milan, Italy.
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2013 | Book Chapter | LibreCat-ID: 5031
Becker, J., Bernhold, T., Beverungen, D., Kaling, N., Knackstedt, R., Vanessa, L., & Peter Rauer, H. (2013). Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management. In O. Thomas & M. Nüttgens (Eds.), Dienstleistungsmodellierung 2012: Product-Service Systems und Produktivität (pp. 208--226). Wiesbaden. https://doi.org/10.1007/978-3-658-00863-5
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2013 | Journal Article | LibreCat-ID: 3496
Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., & Pöppelbuß, J. (2013). Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach. Scandinavian Journal of Information Systems, (1), 37--68.
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2013 | Conference Paper | LibreCat-ID: 3442
Dillon, S., Deakins, E., Beverungen, D., Kohlborn, T., Hofmann, S., & Räckers, M. (2013). Local e-Government Transformation --- An International Comparison. In WEBIST (pp. 361--367). Aachen, Germany.
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2013 | Conference Paper | LibreCat-ID: 3447
Malsbender, A., Voigt, M., Beverungen, D., & Rosemann, M. (2013). Digital Social Signal Processing --- Theoretical Underpinning and Research Agenda. In Proceedings of the Pacific Asia Conference on Information Systems (PACIS) (pp. 1--12). Jeju Island, Korea.
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2013 | Journal Article | LibreCat-ID: 3497
Beverungen, D., Eggert, M., Voigt, M., & Rosemann, M. (2013). Augmenting Analytical CRM Strategies with Social BI. International Journal of Business Intelligence Research (IJBIR), (3), 32--49. https://doi.org/10.4018/ijbir.2013070103
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2013 | Conference Paper | LibreCat-ID: 3443
Hofmann, S., Räckers, M., Beverungen, D., & Becker, J. (2013). Old Blunders in New Media? How Local Governments Communicate with Citizens in Online Social Networks. In Proceedings of the 46$^{th}$ Hawaii International Conference on System Sciences (HICSS-46). Maui, Hawaii.
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2013 | Conference Paper | LibreCat-ID: 3448
Plattfaut, R., Kohlborn, T., Hofmann, S., Beverungen, D., Niehaves, B., Räckers, M., & Becker, J. (2013). Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia. In Proceedings of the 46th Hawaii International Conference on System Sciences (pp. 1983--1991). Maui, Hawaii, USA. https://doi.org/10.1109/HICSS.2013.585
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2013 | Journal Article | LibreCat-ID: 3498
Hofmann, S., Beverungen, D., Räckers, M., & Becker, J. (2013). What Makes Local Governments’ Online Communications Successful? Insights from a Multi-Method Analysis of Facebook. Government Information Quarterly, (4), 387--396. https://doi.org/10.1016/j.giq.2013.05.013
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2013 | Conference Paper | LibreCat-ID: 3444
Malsbender, A., Beverungen, D., Voigt, M., & Becker, J. (2013). Capitalizing on Social Media Analysis --- Insights from an Online Review on Business Models. In Proceedings of the Americas Conference on Information Systems (AMCIS2013). Chicago, IL, USA.
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2013 | Journal Article | LibreCat-ID: 3494
Becker, J., Beverungen, D., Breuker, D., Dietrich, H.-A., & Peter Rauer, H. (2013). Guidelines for Reporting Productivity Studies: A Review of the Reproducibility of DEA in the Service Sector. International Journal of Services and Operations Management, (3), 407--425. https://doi.org/10.1504/IJSOM.2013.056796
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2013 | Journal Article | LibreCat-ID: 3499
Plattfaut, R., Hofmann, S., Kohlborn, T., Beverungen, D., Räckers, M., Niehaves, B., & Becker, J. (2013). Verwaltungsdienstleistungen für Personen mit eingeschränkter Mobilität: Von mobilen Bürgerdiensten zu E-Government? EGovernment Review, 14--15.
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2013 | Conference Paper | LibreCat-ID: 3440
Becker, J., Beverungen, D., Breuker, D., Dietrich, H.-A., & Peter Rauer, H. (2013). Performance Benchmarking for Designing Interaction Routines --- Managing Trade-offs in Service Co-creation with the Data Envelopment Analysis. In Proceedings of the European Research Conference on Information Systems (ECIS) 2013 (p. Paper 185). Utrecht, Netherlands.
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2013 | Journal Article | LibreCat-ID: 3495
Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., & Pöppelbuß, J. (2013). Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects. IEEE Transactions on Engineering Management, (3), 468--482. https://doi.org/10.1109/TEM.2012.2214770
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2012 | Conference Paper | LibreCat-ID: 3453
Rosemann, M., Eggert, M., Voigt, M., & Beverungen, D. (2012). Leveraging Social Network Data for Analytical CRM Strategies --- The Introduction of Social BI. In Proceedings of the 20$^{th}$ European Conference on Information Systems (pp. 1--12). Barcelona, Spain.
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2012 | Journal Article | LibreCat-ID: 3500
Becker, J., Bernhold, T., Beverungen, D., Kaling, N., Knackstedt, R., Vanessa, L., & Peter Rauer, H. (2012). Construction of Productivity Models: A Tool Supported Approach in the Area of Facility Management. Enterprise Modelling and Information Systems Architectures, (1), 26--40.
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2012 | Book Chapter | LibreCat-ID: 5032
Becker, J., Beverungen, D., & Knackstedt, R. (2012). A Method for Selectively Designing Modeling Languages for Product-Service Systems. In D. Granat Janusz Dolk (Ed.), Modeling for Decision Support in Network-Based Services: The Application of Quantitative Modeling to Service Science (pp. 87--117). Berlin, Heidelberg.
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2012 | Conference Paper | LibreCat-ID: 3450
Becker, J., Beverungen, D., Breuker, D., & Peter Rauer, H. (2012). Resolving trade-offs in Service Performance Benchmarking using Data Envelopment Analysis. In Proceedings of the 16th Pacific Asian Conference on Information Systems (PACIS) 2012 (p. Paper 56). Ho Chi Minh City, Vietnam.
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2012 | Journal Article | LibreCat-ID: 3501
Beverungen, D., Knackstedt, R., & Winkelmann, A. (2012). Identifying e-Service Potential from Business Process Models --- A Theory Nexus Approach. E-Service Journal, (1), 45--74.
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2012 | Conference Paper | LibreCat-ID: 3449
Becker, J., Bernhold, T., Beverungen, D., Kaling, N., Knackstedt, R., Vanesa, L., & Peter Rauer, H. (2012). Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management. In Dienstleistungsmodellierung 2012 (pp. 208--226). Wiesbaden. https://doi.org/10.1007/978-3-658-00863-5_10
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2012 | Conference Paper | LibreCat-ID: 3451
Becker, J., Beverungen, D., Knackstedt, R., Peter Rauer, H., & Sigge, D. (2012). Service Productivity Management --- Status Quo and Directions for the Design of Conceptual Modeling Grammars. In Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS) 2012 (pp. 1522--1531). Kauai, USA. https://doi.org/10.1109/HICSS.2012.525
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2012 | Book Chapter | LibreCat-ID: 5034
Becker, J., Knackstedt, R., Beverungen, D., Dietrich, H.-A., Breuker, D., & Peter Rauer, H. (2012). Ansätze zur methodischen Unterstützung der Konstruktion von Produktivitätsmodellen für die Data Envelopment Analysis --- Entwicklung eines Softwareprototypen zur Umsetzung und Evaluation. In T. Böhmann, R. Knackstedt, J. Marco Leimeister, M. Nüttgens, & O. Thomas (Eds.), Service Engineering --- Management (pp. 127--139). Norderstedt.
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2012 | Conference Paper | LibreCat-ID: 3452
Heide, T., Tumbas, S., Beverungen, D., Knackstedt, R., & Becker, J. (2012). Global versus Local Properties of Service Science: Insights from a Comparative International Study on Research Results. In Services and Economic Development: Local and Global Challenges (pp. 1--21). Bucharest, Romania.
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2012 | Book Chapter | LibreCat-ID: 5035
Beverungen, D., Matzner, M., Müller, O., & Becker, J. (2012). Product-Service System Approaches. In A. Barros & D. Oberle (Eds.), Handbook of Service Description (pp. 19--44). New York. https://doi.org/10.1007/978-1-4614-1864-1_2
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2011 | Conference Paper | LibreCat-ID: 3460
Beverungen, D., Kohlborn, T., & Fielt, E. (2011). The Morphology of Service Bundling Settings. In 22nd Australasian Conference on Information Systems (ACIS). Sydney, Australia.
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2011 | Conference Paper | LibreCat-ID: 3458
Becker, J., Beverungen, D., Matzner, M., Müller, O., & Pöppelbuß, J. (2011). Design Science in Service Research: A Framework-Based Review of IT Artifacts in Germany. In H. Jain, A. P. Sinha, & P. Vitharana (Eds.), Service-Oriented Perspectives in Design Science Research: Proceedings of the 6th International Conference DESRIST 2011 (pp. 366--375). Berlin. https://doi.org/10.1007/978-3-642-20633-7_26
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2011 | Conference Paper | LibreCat-ID: 3454
Becker, J., Beverungen, D., & Breuker, D. (2011). Conceptualizing Service Network Productivity --- A Looped DEA Approach. In XII European Workshop on Efficiency and Productivity Analysis (Abstract). Verona, Italy.
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2011 | Conference Paper | LibreCat-ID: 3459
Beverungen, D. (2011). Mapping the Emerging Field of Service Science: Insights from a Citation Network and Cocitation Network Analysis. In 32th International Conference on Information Systems (ICIS). Shanghai, China.
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2011 | Conference Paper | LibreCat-ID: 3461
Beverungen, D., Wittchen, M., & Becker, J. (2011). Where are the participants? Including motivational aspects into theorizing and design in IS Research. In Proceedings of the 19th European Conference on Information Systems. Helsinki, Finland.
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2011 | Conference Paper | LibreCat-ID: 3455
Becker, J., Beverungen, D., Breuker, D., Dietrich, H.-A., Knackstedt, R., & Peter Rauer, H. (2011). How to Model Service Productivity for Data Envelopment Analysis? A Meta-Design Approach. In ECIS 2011 Proceedings (p. Paper 111). Helsinki, Finland.
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2011 | Conference Paper | LibreCat-ID: 3462
Hellingrath, B., Becker, J., Beverungen, D., Böhle, C., & Räckers, M. (2011). On the Coalescence of Supply Networks and Information Systems. In EMNet. Limassol, Zypern.
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2011 | Book Chapter | LibreCat-ID: 5038
Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., & Pöppelbuß, J. (2011). Integrierte Informationslogistik in der hybriden Wertschöpfung. In I. Gatermann & M. Fleck (Eds.), Mit Dienstleistungen die Zukunft gestalten: Impulse aus Forschung und Praxis. Beiträge der 8. Dienstleistungstagung des BMBF (pp. 247--255). Frankfurt am Main.
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2011 | Conference Paper | LibreCat-ID: 3456
Becker, J., Beverungen, D., Knackstedt, R., Dietrich, H.-A., Breuker, D., Peter Rauer, H., & Sigge, D. (2011). Do we need new theories on service productivity? --- Status Quo and implications from contemporary research. In XXI. International RESER Conference (pp. 146--147). Hamburg, Germany.
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2011 | Book Chapter | LibreCat-ID: 5039
Becker, J., Beverungen, D., Knackstedt, R., & Stein, A. (2011). Engineering, Sales, and Delivery of Modular Value Bundles --- A Framework for Configurative Modeling. In T. Böhmann, W. Burr, T. Herrmann, & H. Krcmar (Eds.), Implementing International Services: A tailorable method for market assessment, modularization, and process transfer (pp. 399--424). Wiesbaden.
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2011 | Journal Article | LibreCat-ID: 3502
Becker, J., Beverungen, D., Knackstedt, R., & Müller, O. (2011). Pricing of Value Bundles: A Multi-Perspective Decision Support Approach. Enterprise Modelling and Information Systems Architectures, (2), 54--69.
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2011 | Conference Paper | LibreCat-ID: 3457
Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., & Müller, O. (2011). Information Needs in Service Systems --- A Framework for Integrating Service and Manufacturing Business Processes. In Proceedings of the 44th Annual Hawaii International Conference on System Sciences. Koloa, HI, USA. https://doi.org/10.1109/HICSS.2011.243
LibreCat | DOI
 

2010 | Conference Paper | LibreCat-ID: 3465
Becker, J., Beverungen, D., Blinn, N., Fellmann, M., Knackstedt, R., Nüttgens, M., & Thomas, O. (2010). Produktivitätsmanagement hybrider Leistungsbündel --- Auf dem Weg zu einer Produktivitätsmanagementsystematik für effiziente Wertschöpfungspartnerschaften. In Proceedings of the Multikonferenz Wirtschaftsinformatik. Göttingen, Germany.
LibreCat
 

2010 | Journal Article | LibreCat-ID: 3504
Becker, J., Beverungen, D., & Knackstedt, R. (2010). The Challenge of Conceptual Modeling for Product-Service Systems --- Status-quo and Perspectives for Reference Models and Modeling Languages. Information Systems and E-Business Management (ISeB), (1), 12--32.
LibreCat
 

2010 | Conference Paper | LibreCat-ID: 3466
Becker, J., Beverungen, D., Blinn, N., & Nüttgens, M. (2010). Assumptions in Service Research --- A Multi-Theoretical Perspective on the Development of Standards for the Integration of Goods and Services. In XX. International RESER Conference. Gothenburg, Sweden.
LibreCat
 

2010 | Journal Article | LibreCat-ID: 3505
Becker, J., Beverungen, D., Knackstedt, R., & Winkelmann, A. (2010). Fostering the Virtualization of Service Processes and Touch Points --- Identification and Documentation of E-Service Potential in Retail Networks. Lecture Notes in Informatics, (INFORMATIK 2010--- Business Process and Service Science--- Proceedings of ISSS and BPSC), 63--79.
LibreCat
 

2010 | Book | LibreCat-ID: 5070
Weddeling, M., Steiner, M., Müller, O., Knackstedt, R., Becker, J., Backhaus, K., … Frohs, M. (2010). Vermarktung hybrider Leistungsbündel. Berlin, Heidelberg: Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-642-12830-1
LibreCat | DOI
 

2010 | Report | LibreCat-ID: 5071
Institut für Normung e.V., D. (2010). PAS 1091: Schnittstellenspezifikationen zur Integration von Sach- und Dienstleistung. Berlin.
LibreCat
 

2010 | Conference Paper | LibreCat-ID: 3467
Becker, J., Beverungen, D., Matzner, M., & Müller, O. (2010). Total Cost of Service Life --- Decision Support for Selecting and Orchestrating Services. In P. Kommers & P. Isaías (Eds.), Proceedings of the IADIS Internatioal Conference e-Society 2010 (pp. 322--329). Porto, Portugal.
LibreCat
 

2010 | Conference Paper | LibreCat-ID: 3463
Backhaus, K., Becker, J., Beverungen, D., Broeker, O., Knackstedt, R., Nikula, A., & Wilken, R. (2010). Produktivitätsbenchmarking als Bestandteil eines integrierten Ansatzes zur Vermarktung hybrider Leistungsbündel. In 40. Jahrestagung der Gesellschaft für Informatik. Leipzig, Germany.
LibreCat
 

2010 | Book Chapter | LibreCat-ID: 5041
Becker, J., Beverungen, D., Knackstedt, R., Müller, O., & Müller, S. (2010). TCO-as-a-Service --- Servicebasierte Lebenszyklusrechnung für hybride Leistungsbündel. In J. Becker, R. Knackstedt, O. Müller, & A. Winkelmann (Eds.), Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung und Internetisierung (pp. 161--174). Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-11859-3_10
LibreCat | DOI
 

2010 | Conference Paper | LibreCat-ID: 3468
Becker, J., Beverungen, D., Matzner, M., & Müller, O. (2010). Total Costs of Service Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services. In J.-H. Morin, J. Ralyté, & M. Snene (Eds.), Exploring Service Sciences (pp. 282--288). Berlin. https://doi.org/10.1007/978-3-642-14319-9_25
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2010 | Conference Paper | LibreCat-ID: 3469
Beverungen, D. (2010). Implementing Value-Driven Service Management --- Towards an IT Artifact-Based Approach for Managing Customer Solutions. In Proceedings of the 10th European Academy of Management Conference. Rome, Italy.
LibreCat
 

2010 | Book Chapter | LibreCat-ID: 5059
Beverungen, D., Knackstedt, R., & Winkelmann, A. (2010). E-Services im Handel --- Auffindung und Dokumentation von Potenzialen zur Digitalisierung von Dienstleistungen für Hersteller und Kunden. In J. Becker, R. Knackstedt, O. Müller, & A. Winkelmann (Eds.), Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung und Internetisierung (pp. 177--193). Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-11859-3_11
LibreCat | DOI
 

2010 | Journal Article | LibreCat-ID: 3503
Backhaus, K., Becker, J., Beverungen, D., Frohs, M., Müller, O., Weddeling, M., … Steiner, M. (2010). Enabling Individualized Recommendations and Dynamic Pricing of Value-Added Services through Willingness-to-Pay Data. Electronic Markets, (2), 131--146. https://doi.org/10.1007/s12525-010-0032-0
LibreCat | DOI
 

2010 | Conference Paper | LibreCat-ID: 3464
Backhaus, K., Becker, J., Beverungen, D., Frohs, M., Müller, O., & Weddeling, M. (2010). Incorporating Willingness-to-Pay Data into Online Recommendations for Value-Added Services. In Proceedings of the 18th European Conference on Information Systems. Pretoria, South Africa.
LibreCat
 

2009 | Conference Paper | LibreCat-ID: 3473
Becker, J., Beverungen, D., Blinn, N., Knackstedt, R., Nüttgens, M., Thomas, O., & Fellmann, M. (2009). Productivity management for customer solutions --- Towards a performance management system for efficient service value networks. In 29th International RESER Conference. Budapest, Hungary.
LibreCat
 

2009 | Conference Paper | LibreCat-ID: 3474
Becker, J., Beverungen, D., Knackstedt, R., & Matzner, M. (2009). Configurative Service Engineering --- A Rule-Based Configuration Approach for Versatile Service Processes in Corrective Maintenance. In Proceedings of the 42th Hawaii International Conference on System Sciences. Waikoloa, HI, USA. https://doi.org/10.1109/HICSS.2009.127
LibreCat | DOI
 

2009 | Journal Article | LibreCat-ID: 3506
Becker, J., Beverungen, D., Knackstedt, R., & Müller, O. (2009). Model-Based Decision Support for the Customer-Specific Configuration of Value Bundles. Enterprise Modelling and Information Systems Architectures, (1), 26--38.
LibreCat
 

2009 | Report | LibreCat-ID: 5072
Institut für Normung e.V., D. (2009). PAS 1094: Hybride Wertschöpfung --- Integration von Produktion und Dienstleistung.
LibreCat
 

2009 | Conference Paper | LibreCat-ID: 3475
Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., & Pöppelbuß, J. (2009). A Framework for Design Research in the Service Science Discipline. In Proceedings of the 15th Americas Conference on Information Systems. San Francisco, USA.
LibreCat
 

2009 | Conference Paper | LibreCat-ID: 3476
Becker, J., Beverungen, D., Matzner, M., & Müller, O. (2009). Design Requirements to Support Information Flows for Providing Customer Solutions: A Case Study in the Mechanical Engineering Sector. In R. Alt, K.-P. Fähnrich, & B. Franczyk (Eds.), Proceedings of the First International Symposium on Services Science (ISSS’09) (pp. 75--85). Berlin.
LibreCat
 

2008 | Conference Paper | LibreCat-ID: 3477
Becker, J., Beverungen, D., & Knackstedt, R. (2008). Reference Models and Modeling Languages for Product-Service Systems --- Status-Quo and Perspectives for Further Research. In Proceedings of the 41th Hawai’i International Conference on System Sciences. Waikoloa, Hawaii.
LibreCat
 

2008 | Book Chapter | LibreCat-ID: 5062
Becker, J., Beverungen, D., Knackstedt, R., Glauner, C., Stypmann, M., Rosenkranz, C., … Leimeister, J. (2008). Ordnungsrahmen für die hybride Wertschöpfung. In O. Thomas & M. Nüttgens (Eds.), Dienstleistungsmodellierung --- Methoden, Werkzeuge und Branchenlösungen (pp. 109--128). Heidelberg. https://doi.org/10.1007/978-3-7908-2099-7
LibreCat | DOI
 

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