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706 Publications
2016 | Journal Article | LibreCat-ID: 4870
R. Fahr, “Verantwortung macht Sinn: Corporate Social Responsibility,” Personnel Quarterly Vol. 4, 2016.
LibreCat
2016 | Journal Article | LibreCat-ID: 4951
S. Paluch and N. Wünderlich, “Contrasting Risk Perceptions of Technology-Based Service Innovations in Inter-Organizational Settings.,” Journal of business Research, vol. 69, no. 7, pp. 2424--2431, 2016.
LibreCat
2016 | Journal Article | LibreCat-ID: 4967
M. Born, A. Akkerman, and K. Thommes, “Peer influence on protest participation: Communication and trust between co-workers as inhibitors or facilitators of mobilization,” Social science research, pp. 58--72, 2016.
LibreCat
2016 | Conference Paper | LibreCat-ID: 4988
K. Thommes and S. Oertel, “Elements of Organizational Identity and the Role of a Firm’s History,” in Academy of Management Proceedings, 2016, no. 1, p. 13754.
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2016 | Conference Paper | LibreCat-ID: 4989
K. Thommes, “Entrepreneurial activity-The impact of childhood,” in Academy of Management Proceedings, 2016, no. 1, p. 13740.
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2016 | Journal Article | LibreCat-ID: 7419
L. Steinhoff and R. W. Palmatier, “Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects,” Journal of the Academy of Marketing Science, vol. 44, no. 1, pp. 88–107, 2016.
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2016 | Conference Paper | LibreCat-ID: 7673
C. Cramer, E. Böhm, and A. Eggert, “The Service Award Paradox,” in Proceedings of the 45th European Marketing Academy (EMAC) Conference, 2016.
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2016 | Conference Paper | LibreCat-ID: 7675
C. Cramer, E. Böhm, and A. Eggert, “Understanding Service Awards: Exploit the Bright Side, Avoid the Dark Side,” in 2016 AMA Winter Marketing Educators’ Conference Proceeding, 2016.
LibreCat
2016 | Conference Paper | LibreCat-ID: 7686
E. Böhm, C. Backhaus, A. Eggert, and T. Pitsis, “Shedding Light on Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective,” in 2016 AMA Winter Marketing Educators’ Conference Proceedings, 2016.
LibreCat
2016 | Journal Article | LibreCat-ID: 5151
S. Oertel, K. Thommes, and P. Walgenbach, “Shadows of the past: The effect of communist heritage on employee consultation,” ILR Review, vol. 69, no. 3, pp. 683–713, 2016.
LibreCat
2016 | Journal Article | LibreCat-ID: 5152
K. Thommes, S. Oertel, and P. Walgenbach, “Organizational Failure in the Aftermath of Institutional Upheaval,” Organization Studies, vol. 37, no. 8, pp. 1067–1087, 2016.
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2016 | Conference Paper | LibreCat-ID: 46684
E. Böhm, C. Backhaus, A. Eggert, and T. Pitsis, “Shedding light on outcome-based contracts: Benefits and risks from the buyers’ and sellers’ perspective,” presented at the 2016 AMA Winter Academic Conference, Las Vegas, NV, 2016.
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2016 | Conference Paper | LibreCat-ID: 46683
C. Cramer, E. Böhm, and A. Eggert, “Understanding service awards: Exploit the bright side, avoid the dark side (ausgezeichnet mit Best Paper Award),” presented at the 2016 AMA Winter Academic Conference, Las Vegas, NV , 2016.
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2016 | Conference Paper | LibreCat-ID: 46681
A. Eggert, E. Böhm, and C. Cramer, “Business Service Outsourcing in Manufacturing Firms: An Event Study,” 2016.
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2016 | Conference Paper | LibreCat-ID: 46682
C. Cramer, E. Böhm, and A. Eggert, “The service award paradox,” presented at the 45rd EMAC Annual Conference, Oslo, 2016.
LibreCat
2016 | Journal Article | LibreCat-ID: 46663
E. Böhm, C. Backhaus, A. Eggert, and T. Cummins, “Understanding outcome-based contracts: Benefits and risks from the buyers’ and sellers’ perspective,” Journal of Strategic Contracting and Negotiation, (ausgezeichnet mit Best Paper Award), vol. 3, no. 1–2, pp. 128–149, 2016.
LibreCat
2016 | Book Chapter | LibreCat-ID: 46664
I. Garnefeld, E. Böhm, and L. Feider, “Retourenmanagement zur Steigerung des Kundenwerts,” in Kundenwert: Grundlagen – Innovative Konzepte – Praktische Umsetzungen, 2nd ed., B. Günther, S. Helm, and A. Eggert, Eds. 2016.
LibreCat
2016 | Journal Article | LibreCat-ID: 46640
E. Böhm, A. Eggert, and C. Thiesbrummel, “Service transition: A viable option for manufacturing companies with deteriorating financial performance?,” Industrial Marketing Management, vol. 60, no. 1, pp. 101–111, 2016, doi: 10.1016/j.indmarman.2016.04.007.
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| DOI
2016 | Journal Article | LibreCat-ID: 4929
U. Backes-Gellner, M. Kluike, K. Pull, M. Schneider, and S. Teuber, “Human resource management and radical innovation: a fuzzy-set QCA of US multinationals in Germany, Switzerland, and the UK,” Journal of Business Economics, no. 7, pp. 751--772, 2016.
LibreCat
2016 | Journal Article | LibreCat-ID: 47990
D. Alewell, K. Bähring, and K. Thommes, “Die Wirkungen des Outsourcings von Personalfunktionen – ein Überblick über verschiedene theoretische Ansätze und Entwicklung eines umfassenden Wirkungssets/ Effects of the outsourcing of personnel functions – an overview of several theoretical approaches and development of a comprehensive set of effects,” Arbeit, vol. 16, no. 4, pp. 282–295, 2016, doi: 10.1515/arbeit-2007-0404.
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| DOI
2016 | Journal Article | LibreCat-ID: 45732
L. Steinhoff and R. W. Palmatier, “Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects,” Journal of the Academy of Marketing Science, vol. 44, no. 1, pp. 88–107, 2016, doi: 10.1007/s11747-014-0405-6.
LibreCat
| DOI
2016 | Conference Paper | LibreCat-ID: 45747
C. Witte, L. Steinhoff, and A. Eggert, “The Power of Gift Purchases in Strengthening Customer-Company Relationships,” presented at the Proceedings of the 45th European Marketing Academy (EMAC) Conference, Oslo, 2016.
LibreCat
2016 | Working Paper | LibreCat-ID: 45754
L. Steinhoff, E. Fang, R. W. Palmatier, and K. Wang, Dynamic Effects of Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper Series. 2016, pp. 16–121.
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| Files available
2015 | Mastersthesis | LibreCat-ID: 3309
P. Fanasch, Erfolg durch Persönlichkeit? Der Einfluss der Markenpersönlichkeit auf den Zusammenhang von Reputation und Unternehmenserfolg. Universität Paderborn, 2015.
LibreCat
2015 | Bachelorsthesis | LibreCat-ID: 3310
G. P. Walczok, Die Veränderung des Mobilfunkmarktes durch die Discountanbieter. Universität Paderborn, 2015.
LibreCat
2015 | Journal Article | LibreCat-ID: 288
J. Cox and D. Kaimann, “How do reviews from professional critics interact with other signals of product quality? Evidence from the video game industry,” Journal of Consumer Behaviour, vol. 14, no. 6, pp. 366–377, 2015.
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| Files available
| DOI
2015 | Working Paper | LibreCat-ID: 21131
C. Grund and K. Thommes, Disentangling the Role of Contract Types and Sector Disparities for Public Service Motivation. 2015.
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2015 | Working Paper | LibreCat-ID: 21132
C. Grund, C. Harbring, and K. Thommes, Cooperation in Diverse Teams: The Role of Temporary Group Membership. 2015.
LibreCat
2015 | Journal Article | LibreCat-ID: 228
R. Fahr and B. Mir Djawadi, “‘…and they are really lying’: Clean Evidence on the Pervasiveness of Cheating in Professional Contexts from a Field Experiment.,” Journal of Economic Psychology, pp. 48–59, 2015.
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| Files available
| DOI
2015 | Conference Paper | LibreCat-ID: 7722
A. Eggert, L. Steinhoff, and C. Witte, “ You Might Want to Engage Your Customers, But Choose Them Wisely: The Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty,” in 2015 AMA Summer Marketing Educators’ Conference Proceedings, 2015.
LibreCat
2015 | Conference Paper | LibreCat-ID: 7723
C. Cramer, E. Böhm, and A. Eggert, “Stock Market Reactions to Business Service Outsourcing in Manufacturing Firms,” in Proceedings of the 44th European Marketing Academy (EMAC) Conference, 2015.
LibreCat
2015 | Conference Paper | LibreCat-ID: 7724
L. Feider, I. Garnefeld, and E. Böhm, “Threatening customers not to return – An effective strategy for online retailers?,” in Proceedings of the 44th European Marketing Academy (EMAC) Conference, 2015.
LibreCat
2015 | Journal Article | LibreCat-ID: 5701
N. Wünderlich et al., “Futurizing” Smart Service: Implications for Service Researchers and Managers.,” Journal of Services Marketing, vol. 29, no. 6/7, pp. 442–447, 2015.
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2015 | Journal Article | LibreCat-ID: 5703
A. Gustafsson et al., “Conducting Service Research that Matters.,” Journal of Services Marketing, vol. 29, no. 6/7, pp. 425–429, 2015.
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2015 | Journal Article | LibreCat-ID: 5704
A. Scherer, N. Wünderlich, and F. Von Wangenheim, “The Value of Self-Service: Long-Term Effects of Technology-Based Self-Service Usage on Customer Retention.,” MIS Quarterly, vol. 39, no. 1, pp. 177–200, 2015.
LibreCat
2015 | Journal Article | LibreCat-ID: 5705
E. Breugelmans et al., “Advancing Research on Loyalty Programs: A Future Research Agenda.,” Marketing Letters, vol. 26, no. 2, pp. 127–139, 2015.
LibreCat
2015 | Journal Article | LibreCat-ID: 4847
A. Eggert, L. Steinhoff, and I. Garnefeld, “Managing the bright and dark sides of status endowment in hierarchical loyalty programs,” Journal of Service Research, vol. 18, no. 2, pp. 210--228, 2015.
LibreCat
2015 | Journal Article | LibreCat-ID: 4848
H. Terho, A. Eggert, A. Haas, and W. Ulaga, “How sales strategy translates into performance: The role of salesperson customer orientation and value-based selling,” Industrial Marketing Management, pp. 12--21, 2015.
LibreCat
2015 | Journal Article | LibreCat-ID: 4849
A. Eggert, C. Thiesbrummel, and C. Deutscher, “Heading for new shores: Do service and hybrid innovations outperform product innovations in industrial companies?,” Industrial Marketing Management, pp. 173--183, 2015.
LibreCat
2015 | Journal Article | LibreCat-ID: 4871
B. M. Djawadi and R. Fahr, “‘...and they are really lying: Clean Evidence on the Pervasiveness of Cheating in Professional Contexts from a Field Experiment,’” Journal of Economic Psychology, vol. 48, pp. 48–59, 2015.
LibreCat
2015 | Journal Article | LibreCat-ID: 4968
C. Grund, C. Harbring, and K. Thommes, “Public good provision in blended groups of partners and strangers,” Economics Letters, pp. 41--44, 2015.
LibreCat
2015 | Journal Article | LibreCat-ID: 4969
K. Thommes, J. Vyrastekova, and A. Akkerman, “Behavioral spillovers from freeriding in multilevel interactions,” Journal of Behavioral and Experimental Economics, pp. 78--87, 2015.
LibreCat
2015 | Book Chapter | LibreCat-ID: 5106
R. Fahr and D. Foit, “Kleine Unternehmen - kleine Verantwortung? Theorie und Praxis unternehmerischer Verantwortung im Mittelstand,” in BWL im Mittelstand - Grundlagen-Besonderheiten-Entwicklungen", 1st ed., W. Becker and P. Ulrich, Eds. Stuttgart: W. Kohlhammer-Verlag, 2015, p. Chapter 4.6.1.
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2015 | Journal Article | LibreCat-ID: 5153
K. Thommes and S. Oertel, “History as a Source of Competitive Advantages,” Scandinavian Management Journal, vol. 31, pp. 549–560, 2015.
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2015 | Journal Article | LibreCat-ID: 5445
M. C. Wehner, C. Schwens, and R. Kabst, “Individual-Level Experience and Organizational-Level Absorptive Capacity: The Special Case of International New Ventures.,” Journal of Business Economics., 2015.
LibreCat
2015 | Journal Article | LibreCat-ID: 5449
P. Hütt, M. Baum, C. Schwens, and R. Kabst, “Foreign Direct Investment Location Choice of Small- and Medium-Sized Enterprises: The Risk of Value Erosion of Firm-Specific Resources.,” International Business Review., 2015.
LibreCat
2015 | Journal Article | LibreCat-ID: 5451
S. Wolf, B. E. Weißenberger, M. C. Wehner, and R. Kabst, “Controllers as Business Partners in Managerial Decision-Making: Attitude, Subjective Norm, and Internal Improvements.,” Journal of Accounting & Organizational Change., 2015.
LibreCat
2015 | Journal Article | LibreCat-ID: 5452
R. Isidor, C. Schwens, and R. Kabst, “ Interim Management Utilization, Firm Flexibility and its Impact on Firm Performance.,” International Journal of Human Resources Development and Management. , 2015.
LibreCat
2015 | Journal Article | LibreCat-ID: 5454
M. Baum, M. Schäfer, and R. Kabst, “Modeling the Impact of Advertisement-Image Congruity on Applicant Attraction.,” Human Resource Management. , 2015.
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