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704 Publications


2020 | Conference Paper | LibreCat-ID: 24330
Knorr, Karin, et al. “Is Corruption Imprinted? A Study on Preconditions of Corruption in Post-Communist Countries.” Academy of Management Proceedings, vol. 2020, no. 1, 2020, doi:10.5465/AMBPP.2020.16489.abstract.
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2020 | Journal Article | LibreCat-ID: 21369
Protte, Marius, et al. “Behavioral Economics for Human-in-the-Loop Control Systems Design: Overconfidence and the Hot Hand Fallacy.” IEEE Control Systems Magazine, vol. 40, no. 6, IEEE, 2020, pp. 57–76, doi:10.1109/MCS.2020.3019723.
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2020 | Book | LibreCat-ID: 21566
Schneider, Martin, et al. Personalökonomie und Personalpolitik: Grundlagen einer evidenzbasierten Praxis. Schäffer-Poeschel, 2020.
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2020 | Journal Article | LibreCat-ID: 18426
Schneider, Martin. “Gier und andere Tugenden: Widersprüchliche Bewertungen der Marktwirtschaft ain Oliver Stones ‘Wall Street’ .” Erzähltes Geld:  Finanzmärkte und Krisen in Literatur, Film und Medien, Königshausen & Neumann, 2020, p. 243.
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2020 | Journal Article | LibreCat-ID: 34861
Meier, Heiko, et al. “Der Einfluss von gesundheitsförderlichen Maßnahmen auf die Kommunikationsstrukturen: Nutzen für die Arbeitsproduktivität?” Journal Gesundheitsförderung für Akteurinnen und Akteure aus Politik, Wissenschaft und Praxis, no. 1, Conrad-Verlag, 2020, pp. 58–61.
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2020 | Journal Article | LibreCat-ID: 25806 | OA
Lübbecke, Silvia, and Wendelin Schnedler. “Don’t Patronize Me! An Experiment on Preferences for Authorship.” Journal of Economics & Management Strategy, 2020, pp. 420–38, doi:10.1111/jems.12347.
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2020 | Journal Article | LibreCat-ID: 45726
Martin, K. D., et al. “Data Privacy in Retail.” Journal of Retailing, vol. 96, no. 4, 2020, pp. 474–89, doi:https://doi.org/10.1016/j.jretai.2020.08.003.
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2020 | Journal Article | LibreCat-ID: 45727
Payne, A., et al. “Toward a Comprehensive Framework of Value Proposition Development: From Strategy to Implementation.” Industrial Marketing Management, vol. 87, 2020, pp. 244–55, doi:https://doi.org/10.1016/j.indmarman.2020.02.015.
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2020 | Journal Article | LibreCat-ID: 45728
Eggert, A., et al. “Understanding and Managing Customer Value Propositions: Introduction to the Special Issue.” Industrial Marketing Management, vol. 87, 2020, pp. 242–43, doi:http://dx.doi.org/10.1016/j.indmarman.2020.01.007.
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2020 | Conference Paper | LibreCat-ID: 45742
Reimer, T., et al. “‘Dear Stranger, This Looks Good on You’: The Effect of Ambiguous Interactive Virtual Presence on Store Loyalty in Offline Retailing.” 2020 Winter AMA Conference Proceedings, San Diego, 2020.
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2019 | Journal Article | LibreCat-ID: 1139
Kaimann, Daniel, and Britta Hoyer. “Price Competition and the Bertrand Model: The Paradox of the German Mobile Discount Market.” Applied Economics Letters, vol. 26, no. 1, Taylor and Francis Online, 2019, pp. 54–57, doi:10.1080/13504851.2018.1436141.
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2019 | Journal Article | LibreCat-ID: 80
Endres, Angelika Elfriede, et al. “Network Formation and Disruption - An Experiment: Are Equilibrium Networks Too Complex?” Journal of Economic Behavior and Organization , vol. 157, 2019, pp. 708–34, doi:10.1016/j.jebo.2018.11.004.
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2019 | Conference Paper | LibreCat-ID: 15532
Purrmann, Maren, and Nancy Wünderlich. “Value Co-Creation Patterns in Multi-Actor Service Interactions: A Framework for Collaborative Consumption Platforms.” Proceedings of the 2019 Frontiers in Service Conference, 2019.
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2019 | Journal Article | LibreCat-ID: 15268
Szierbowski-Seibel, Klaas, et al. “The Collaboration of Human Resource Management and Line Management–An International Comparison.” Organization Management Journal, 2019, pp. 262–77, doi:10.1080/15416518.2019.1679076.
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2019 | Journal Article | LibreCat-ID: 15269
Prince, Nicholas Ryan, and Rüdiger Kabst. “Impact of National Culture on Organizations’ Use of Selection Practices.” Employee Relations: The International Journal, 2019, pp. 1145–61, doi:10.1108/er-10-2018-0284.
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2019 | Journal Article | LibreCat-ID: 13149
Wünderlich, Nancy V., et al. “Overcoming Vulnerability: Channel Design Strategies to Alleviate Vulnerability Perceptions in Customer Journeys.” Journal of Business Research, 2019, doi:10.1016/j.jbusres.2019.07.027.
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2019 | Journal Article | LibreCat-ID: 13454
Eggert, Andreas, et al. “Mapping Value in Business Markets: An Integrative Framework.” Industrial Marketing Management, vol. 79, 2019, pp. 13--20.
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2019 | Journal Article | LibreCat-ID: 13455
Garnefeld, Ina, et al. “Exploring the Link between Payment Schemes and Customer Fraud: A Mental Accounting Perspective.” Journal of the Academy of Marketing Science, vol. 47, no. 4, 2019, pp. 595--616.
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2019 | Conference Paper | LibreCat-ID: 13456
Eggert, Andreas, et al. Service Growth by Acquisition – An Event Study. 2019.
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2019 | Journal Article | LibreCat-ID: 13457
Eggert, Andreas, et al. “Gift Purchases as Catalysts for Strengthening Customer–Brand Relationships.” Journal of Marketing, 2019.
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2019 | Conference Paper | LibreCat-ID: 8538
Johansson-Pajala, Rose-Marie, et al. “Improved Knowledge Changes the Mindset: Older Adults’ Perceptions of Care Robots.” HCII 2019, edited by Jia Zhou and Gavriel Salvendy, vol. 11592, Springer, 2019, pp. 212–27, doi:10.1007/978-3-030-22012-9_16.
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2019 | Conference Paper | LibreCat-ID: 46675
Eggert, A., et al. “Service Growth by Acquisition – An Event Study.” 9th BMM-EMAC Biennial International Conference on Business Market Management, Berlin, 2019.
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2019 | Journal Article | LibreCat-ID: 41339
Garnefeld, Ina, et al. “Exploring the Link between Payment Schemes and Customer Fraud: A Mental Accounting Perspective.” Journal of the Academy of Marketing Science, vol. 47, no. 4, Springer Science and Business Media LLC, 2019, pp. 595–616, doi:10.1007/s11747-019-00653-x.
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2019 | Book Chapter | LibreCat-ID: 18906
Schneider, Martin. “Personalwirtschaft.” Handbuch Gestaltung digitaler und vernetzter Arbeitswelten, edited by Günter W. Maier et al., Springer, 2019, pp. 303–22.
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2019 | Dissertation | LibreCat-ID: 49216
Radermacher, Katharina. Wie sich Unternehmensarchitektur auf Arbeitssuchende auswirkt: Experimentelle Evidenz signalbasierter Mechanismen. Universitätsbibliothek, 2019.
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2019 | Journal Article | LibreCat-ID: 13246
Schneider, Martin, et al. “The Gender Pay Gap in European Executive Boards: The Role of Executives’ Pathway into the Board.” The International Journal of Human Resource Management, 2019, pp. 1–23, doi:10.1080/09585192.2019.1620307.
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2019 | Journal Article | LibreCat-ID: 13244
Schneider, Martin R., et al. “The Gender Pay Gap in European Executive Boards: The Role of Executives’ Pathway into the Board.” The International Journal of Human Resource Management, 2019, pp. 1–23, doi:10.1080/09585192.2019.1620307.
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2019 | Journal Article | LibreCat-ID: 45729
Eggert, A., et al. “Gift Purchases as Catalysts for Strengthening Customer–Brand Relationships.” Journal of Marketing, vol. 83, no. 5, 2019, pp. 115–32, doi:10.1177/0022242919860802.
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2019 | Book | LibreCat-ID: 45718
Palmatier, R. W., and Lena Steinhoff. Relationship Marketing in the Digital Age. Routledge Taylor & Francis Group, 2019, doi:https://doi.org/10.4324/9781315143583.
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2019 | Journal Article | LibreCat-ID: 45730
Steinhoff, Lena, et al. “Online Relationship Marketing.” Journal of the Academy of Marketing Science, vol. 47, no. 3, 2019, pp. 369–93, doi:https://doi.org/10.1007/s11747-018-0621-6.
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2019 | Conference Paper | LibreCat-ID: 45743
Steinhoff, Lena, and M. Zondag. “Enhancing Loyalty Program Effectiveness by Stimulating Member Activity along the Customer Journey.” Proceedings of the 48th European Marketing Academy (EMAC) Conference, Hamburg, 2019.
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2018 | Mastersthesis | LibreCat-ID: 3313
Maurer, Alexandra. Kundenbewertungen und Produktnachfrage: Eine ökonomische Analyse. Universität Paderborn, 2018.
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2018 | Mastersthesis | LibreCat-ID: 3314
Michels, Luisa Juliane. The Segmentation of Video-On-Demand Consumers. Universität Paderborn, 2018.
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2018 | Mastersthesis | LibreCat-ID: 3315
Walter, Miriam. Sentiment Analysis of User-Generated Ratings in the Sharing Economy . Universität Paderborn, 2018.
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2018 | Mastersthesis | LibreCat-ID: 3316
Korn, Hanna. Restaurant Reputation and Meal Prices: Empricial Evidence from the German Restaurant Industry. Universität Paderborn, 2018.
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2018 | Journal Article | LibreCat-ID: 3516
Rötzmeier-Keuper, Julia, et al. “Triadic Relationships in the Context of Services for Animal Companions.” Journal of Business Research, no. 85, Elsevier, 2018, pp. 295--303.
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2018 | Journal Article | LibreCat-ID: 5772
Fanasch, Patrizia, and Bernd Frick. “What Makes Cooperatives Successful? Identifying the Determinants of Their Organizational Performance.” Journal of Wine Economics, Cambridge University Press (CUP), 2018, pp. 1–27, doi:10.1017/jwe.2018.28.
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2018 | Conference Paper | LibreCat-ID: 6199
Eggert, Andreas, et al. Are Gift Purchases an Effective Driver of Customer Loyalty? 2018.
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2018 | Journal Article | LibreCat-ID: 4833
Steinhoff, Lena, et al. “Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty: The Contingency Role of Service Category Involvement.” SMR-Journal of Service Management Research, no. 2, 2018, pp. 22--35.
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2018 | Journal Article | LibreCat-ID: 4834
Eggert, Andreas, et al. “Conceptualizing and Communicating Value in Business Markets: From Value in Exchange to Value in Use.” Industrial Marketing Management, 2018, pp. 80--90.
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2018 | Conference Paper | LibreCat-ID: 4952
Purrmann, Maren, and Nancy Wünderlich. “Managing Collaborative Consumption Platforms: Successfully Fostering the Co-Creation of Value Between Service Customers and Peer Providers.” Proceedings of the 2018 Frontiers in Service Conference.
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2018 | Journal Article | LibreCat-ID: 4965
Grund, Christian, et al. “Group (Re-) Formation in Public Good Games: The Tale of the Bad Apple?” Journal of Economic Behavior \& Organization, 2018, pp. 306--319.
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2018 | Journal Article | LibreCat-ID: 4990
Thommes, Kirsten, and Agnes Akkerman. “Clean up Your Network: How a Strike Changed the Social Networks of a Working Team.” Team Performance Management: An International Journal, no. 1/2, 2018, pp. 43--63.
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2018 | Journal Article | LibreCat-ID: 8537
Oertel, Simon, and Kirsten Thommes. “History as a Source of Organizational Identity Creation.” Organization Studies, vol. 39, no. 12, 2018, pp. 1709–31, doi:10.1177/0170840618800112.
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2018 | Journal Article | LibreCat-ID: 5001
Garnefeld, Ina, et al. “I Thought It Was over, but Now It Is Back: Customer Reactions to Ex Post Time Extensions of Sales Promotions.” Journal of the Academy of Marketing Science, vol. 46, no. 6, 2018, pp. 1133--1147.
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2018 | Journal Article | LibreCat-ID: 5434 | OA
Li, C., et al. “The More the Merrier? Immigrant Share and Entrepreneurial Activities. .” Entrepreneurship Theory and Practice. , 2018.
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2018 | Journal Article | LibreCat-ID: 5435 | OA
Li, C., et al. “Embracing the Foreign: Cultural Attractiveness and International Strategy.” Strategic Management Journal., 2018.
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2018 | Journal Article | LibreCat-ID: 5439
Schneid, M., et al. “Age Diversity and Team Outcomes: A Quantitative Review. .” Journal of Managerial Psychology., 2018.
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2018 | Journal Article | LibreCat-ID: 5441
Isidor, R., et al. “The Impact of Structural and Attitudinal Antecedents on the Instability of International Joint Ventures: The Mediating Role of Asymmetrical Changes in Commitment.” International Business Review (IBR)., 2018.
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2018 | Journal Article | LibreCat-ID: 5448
Klonek, F., et al. “Different Stages of Entrepreneurship: Lessons From the Transtheoretical Model of Change. .” Journal of Change Management., 2018.
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2018 | Journal Article | LibreCat-ID: 5450
Schneid, M., et al. “Der Einfluss Bio-Demographischer Und Fachlicher Diversität Auf Die Leistung von Teams: Eine Metaanalyse.” Die Betriebswirtschaft., 2018.
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2018 | Conference Paper | LibreCat-ID: 5480
Salonen, A., et al. Engaging a Product-Oriented Salesforce in Solution Sales. 2018.
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2018 | Conference Paper | LibreCat-ID: 5481
Salonen, A., et al. How to Transform a Product-Focused Salesforce to Solution Sales? 2018.
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2018 | Journal Article | LibreCat-ID: 1063
Stroh-Maraun, Nadja, et al. “More than Skills: A Novel Matching Proposal for Multiplayer Video Games.” Entertainment Computing, vol. 25, Elsevier, 2018, pp. 26–36, doi:10.1016/j.entcom.2017.12.002.
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2018 | Journal Article | LibreCat-ID: 1173
Kaimann, Daniel, et al. “A Duration Model Analysis of Consumer Preferences and Determinants of Video Game Consumption.” Journal of Consumer Behaviour, vol. 17, no. 3, Wiley Online Library, 2018, pp. 290–301, doi:10.1002/cb.1711.
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2018 | Book Chapter | LibreCat-ID: 15270
Weber, Henriette I., et al. “Participatory Budgeting: Findings From Germany.” Civic Engagement and Politics: Concepts, Methodologies, Tools, and Applications, 2018, doi:10.4018/978-1-5225-7669-3.ch054.
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2018 | Journal Article | LibreCat-ID: 1031
Kaimann, Daniel, et al. “Variety in the Video Game Industry: An Empirical Study of the Wundt Curve.” Managerial and Decision Economics, vol. 39, no. 3, Wiley-Blackwell, 2018, pp. 354–62, doi:10.1002/mde.2909.
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2018 | Conference Paper | LibreCat-ID: 46678
Henkelmann, S., et al. “The Bright and Dark Side of Service Quality Signals: A Contingency Perspective.” 2018 AMA Winter Academic Conference, New Orleans, FL, 2018.
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2018 | Conference Paper | LibreCat-ID: 46677
Salonen, A., et al. “How to Transform a Product-Focused Salesforce to Solution Sales?” 47rd EMAC Annual Conference, Glasgow, UK, 2018.
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2018 | Conference Paper | LibreCat-ID: 46676
Salonen, A., et al. “Engaging a Product-Oriented Salesforce in Solution Sales.” ISBM 2018 Academic Conference, Cambridge, MA, 2018.
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2018 | Journal Article | LibreCat-ID: 41340
Garnefeld, Ina, et al. “I Thought It Was over, but Now It Is Back: Customer Reactions to Ex Post Time Extensions of Sales Promotions.” Journal of the Academy of Marketing Science, vol. 46, no. 6, Springer Science and Business Media LLC, 2018, pp. 1133–47, doi:10.1007/s11747-018-0600-y.
LibreCat | DOI
 

2018 | Book Chapter | LibreCat-ID: 4946
Eisele, Simon, and Martin Schneider. “ Personalwirtschaft.” Handbuch Gestaltung digitaler und vernetzter Arbeitswelten, edited by Gregor Engels et al., 2018, pp. 1–20.
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2018 | Book Chapter | LibreCat-ID: 4928
Schneider, Martin. “Digitalization of Production, Human Capital, and Organizational Capital.” The Impact of Digitalization in the Workplace, edited by Christian Harteis, 2018, pp. 39--52, doi:https://doi.org/10.1007/978-3-319-63257-5_4.
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2018 | Journal Article | LibreCat-ID: 45731
Steinhoff, Lena, et al. “Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty: The Contingency Role of Service Category Involvement.” Journal of Service Management Research, vol. 2, no. 2, 2018, pp. 22–35, doi:http://dx.doi.org/10.15358/2511-8676-2018-2-22.
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2018 | Conference Paper | LibreCat-ID: 45745
Steinhoff, Lena, and M. Zondag. “Enhancing Loyalty Program Effectiveness by Engaging Members along the Customer Journey.” 2018 Winter AMA Conference Proceedings, New Orleans, 2018.
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2018 | Conference Paper | LibreCat-ID: 45744
Eggert, A., et al. “Are Gift Purchases an Effective Driver of Customer Loyalty?” 2018 Winter AMA Conference Proceedings, New Orleans, 2018.
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2017 | Journal Article | LibreCat-ID: 24378
Krebs, Benjamin, et al. “Wer Hat Hier Das Sagen?” Personalmagazin, vol. 2, 2017, pp. 20–23.
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2017 | Journal Article | LibreCat-ID: 24379
Krebs, Benjamin, et al. “Nordeuropa Hat´s Nicht Nötig.” Personalmagazin, vol. 2, 2017, pp. 24–25.
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2017 | Journal Article | LibreCat-ID: 24380
Rauterberg, Hannah, and Benjamin Krebs. “Cranet Survey 2015/2016 - Stand Der HR-Digitalisierung.” Personalführung, vol. 5, 2017, pp. 28–33.
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2017 | Journal Article | LibreCat-ID: 3307
Frick, Bernd, and Daniel Kaimann. “The Impact of Customer Reviews and Advertisement Efforts on the Performance of Experience Goods in Electronic Markets.” Applied Economics Letters, vol. 24, no. 17, Taylor & Francis, 2017, pp. 1237–40, doi:10.1080/13504851.2016.1270399.
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2017 | Conference Paper | LibreCat-ID: 3537
Rötzmeier-Keuper, Julia, and Nancy Wünderlich. “How to Handle Dilemmas in Triadic Service Relationships – An Exploratory Study.” Proceedings of the 2017 Frontiers in Service Conference, 2017.
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2017 | Conference Paper | LibreCat-ID: 115
Jakobs, Marie-Christine, et al. “Certification Matters for Service Markets.” The Ninth International Conferences on Advanced Service Computing (SERVICE COMPUTATION), edited by Thomas Prinz Marcelo De Barros, Janusz Klink,Tadeus Uhl, 2017, pp. 7–12.
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2017 | Book Chapter | LibreCat-ID: 21130
Thommes, Kirsten. “Managementpraktiken in KMU.” Controlling Für Kleine Und Mittlere Unternehmen, edited by David Müller, 2nd ed., De Gruyter, 2017, pp. 367–92, doi:10.1515/9783110517163-015.
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2017 | Conference Paper | LibreCat-ID: 20493
Krebs, Benjamin Philipp. Talent Management and Workforce Performance: The Too-Much-Potential-Talent-Effect. . 2017.
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2017 | Dissertation | LibreCat-ID: 4674
Rose, Anica. The Performance of Individuals, Teams, and Organizations: Empirical Evidence from the Field. Universität Paderborn, 2017.
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2017 | Journal Article | LibreCat-ID: 4836
Terho, Harri, et al. “Selling Value in Business Markets: Individual and Organizational Factors for Turning the Idea into Action.” Industrial Marketing Management, 2017, pp. 42--55.
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2017 | Journal Article | LibreCat-ID: 4837
Payne, Adrian, et al. “The Customer Value Proposition: Evolution, Development, and Application in Marketing.” Journal of the Academy of Marketing Science, no. 4, 2017, pp. 467--489.
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2017 | Journal Article | LibreCat-ID: 4838
Eggert, Andreas, et al. “Business Service Outsourcing in Manufacturing Firms: An Event Study.” Journal of Service Management, no. 3, 2017, pp. 476--498.
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2017 | Journal Article | LibreCat-ID: 4840
Boehm, Eva, et al. “Service Transition: A Viable Option for Manufacturing Companies with Deteriorating Financial Performance?” Industrial Marketing Management, 2017, pp. 101--111.
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2017 | Book (Editor) | LibreCat-ID: 4908
Helm, Sabrina, et al., editors. Kundenwert. Springer Fachmedien Wiesbaden, 2017, doi:10.1007/978-3-658-10920-2.
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2017 | Journal Article | LibreCat-ID: 4933
Wangenheim, Florian v, et al. “Renew or Cancel? Drivers of Customer Renewal Decisions for IT-Based Service Contracts.” Journal of Business Research, no. 79, Elsevier, 2017, pp. 181--188.
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2017 | Book Chapter | LibreCat-ID: 4941
Eggert, Andreas. “Die Zwei Perspektiven Des Kundenwerts: Darstellung Und Versuch Einer Integration.” Kundenwert, Springer Fachmedien Wiesbaden, 2017, pp. 37–51, doi:10.1007/978-3-658-10920-2_2.
LibreCat | DOI
 

2017 | Book Chapter | LibreCat-ID: 4942
Helm, Sabrina, et al. “Kundenwert – Eine Einführung in Die Theoretischen Und Praktischen Herausforderungen Der Bewertung von Kundenbeziehungen.” Kundenwert, Springer Fachmedien Wiesbaden, 2017, pp. 3–34, doi:10.1007/978-3-658-10920-2_1.
LibreCat | DOI
 

2017 | Journal Article | LibreCat-ID: 4947
Wangenheim, Florian v, et al. “Renew or Cancel? Drivers of Customer Renewal Decisions for IT-Based Service Contracts.” Journal of Business Research, no. 79, Elsevier, 2017, pp. 181--188.
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2017 | Journal Article | LibreCat-ID: 4949
Larivière, Bart, et al. “‘Service Encounter 2.0’: An Investigation into the Roles of Technology, Employees and Customers.” Journal of Business Research, no. 79, Elsevier, 2017, pp. 238--246.
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2017 | Conference Paper | LibreCat-ID: 4955
Wünderlich, Nancy, and Stefanie Paluch. “A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents.” Proceedings of the 38th International Conference on Information Systems (ICIS 2017), 2017.
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2017 | Conference Paper | LibreCat-ID: 4956
Teßmer, Isabel, et al. “How to Design Successful Gamification in Retail: The Benefits and Pitfalls of Affordances.” Proceedings of the 2017 Frontiers in Service Conference, 2017.
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2017 | Journal Article | LibreCat-ID: 4966
Grund, Christian, and Kirsten Thommes. “The Role of Contract Types for Employees’ Public Service Motivation.” Schmalenbach Business Review, no. 4, 2017, pp. 377--398.
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2017 | Conference Paper | LibreCat-ID: 4987
Klabuhn, Janny, and Kirsten Thommes. “Age Diversity and Its Effects on Team Performance.” Academy of Management Proceedings, no. 1, 2017, p. 15119.
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2017 | Book Chapter | LibreCat-ID: 5005
Garnefeld, Ina, et al. “Retourenmanagement Zur Steigerung Des Kundenwerts.” Kundenwert, 2017, pp. 599--624.
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2017 | Conference Paper | LibreCat-ID: 5328
Larivière, Bart, et al. “Service Encounter 2.0": An Investigation Into the Roles of Technology, Employees and Customers.” Proceedings of QUIS 2017, 2017.
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2017 | Conference Paper | LibreCat-ID: 5329
Becker-Özcamlica, Hürrem, et al. “Do Companies Really Have to Emphasize the Triple Bottom Line? Analyzing the Effect of Competing Sustainable Market Orientations.” Proceedings of the 2017 Winter Marketing Educators’ Conference, 2017.
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2017 | Conference Paper | LibreCat-ID: 5479
Eggert, Andreas, et al. The Loyalty Effect of Gift Purchases. 2017.
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2017 | Conference Paper | LibreCat-ID: 5482
Garnefeld, I., et al. Managing the Necessary Evil: Can Payment Methods Reduce Product Returns. 2017.
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2017 | Conference Paper | LibreCat-ID: 5483
Cramer, C., et al. Service Awards: Do They Help or Harm in Case of a Service Failure? 2017.
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2017 | Report | LibreCat-ID: 1057
Sürücü, Oktay, et al. Asymmetric Dominance Effect with Multiple Decoys for Low- and High-Variance Lotteries. Universität Paderborn, 2017.
LibreCat | Files available
 

2017 | Journal Article | LibreCat-ID: 1062
Frick, Bernd, et al. “The Revenue Potential of Product Differentiation: Empirical Evidence Fro the Croation Restaurant Industry.” Gastronomy and Tourism, vol. 2, no. 4, Cognizant Communication Corporation, 2017, pp. 259-271(13), doi:10.3727/216929717X15046207899410.
LibreCat | Files available | DOI
 

2017 | Conference Paper | LibreCat-ID: 1095 | OA
John, Thomas, et al. “Towards a Lean Approach for Gamifying Education.” Proceedings of the 25th European Conference on Information Systems (ECIS), 2017, pp. 2970–79.
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2017 | Conference Paper | LibreCat-ID: 46679
Garnefeld, I., et al. “Managing the Necessary Evil: Can Payment Methods Reduce Product Returns (Ausgezeichnet Mit Best Paper Award).” 2017 AMA Winter Academic Conference, Orlando, FL, 2017.
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2017 | Conference Paper | LibreCat-ID: 46680
Cramer, C., et al. “Service Awards: Do They Help or Harm in Case of a Service Failure?” 2017 AMA Winter Academic Conference, Orlando, FL, 2017.
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