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724 Publications
2017 | Book Chapter | LibreCat-ID: 4941
@inbook{Eggert_2017, place={Wiesbaden}, title={Die zwei Perspektiven des Kundenwerts: Darstellung und Versuch einer Integration}, DOI={10.1007/978-3-658-10920-2_2}, booktitle={Kundenwert}, publisher={Springer Fachmedien Wiesbaden}, author={Eggert, Andreas}, year={2017}, pages={37–51} }
LibreCat
| DOI
2017 | Book Chapter | LibreCat-ID: 4942
@inbook{Helm_Günter_Eggert_2017, place={Wiesbaden}, title={Kundenwert – eine Einführung in die theoretischen und praktischen Herausforderungen der Bewertung von Kundenbeziehungen}, DOI={10.1007/978-3-658-10920-2_1}, booktitle={Kundenwert}, publisher={Springer Fachmedien Wiesbaden}, author={Helm, Sabrina and Günter, Bernd and Eggert, Andreas}, year={2017}, pages={3–34} }
LibreCat
| DOI
2017 | Journal Article | LibreCat-ID: 4947
@article{Wangenheim_Wünderlich_Schumann_2017, title={Renew or cancel? Drivers of customer renewal decisions for IT-based service contracts}, number={79}, journal={Journal of Business Research}, publisher={Elsevier}, author={Wangenheim, Florian v and Wünderlich, Nancy and Schumann, Jan H}, year={2017}, pages={181--188} }
LibreCat
2017 | Journal Article | LibreCat-ID: 4949
@article{Larivière_Bowen_Andreassen_Kunz_Sirianni_Voss_Wünderlich_De Keyser_2017, title={“Service Encounter 2.0”: An investigation into the roles of technology, employees and customers}, number={79}, journal={Journal of Business Research}, publisher={Elsevier}, author={Larivière, Bart and Bowen, David and Andreassen, Tor W and Kunz, Werner and Sirianni, Nancy J and Voss, Chris and Wünderlich, Nancy and De Keyser, Arne}, year={2017}, pages={238--246} }
LibreCat
2017 | Conference Paper | LibreCat-ID: 4955
@inproceedings{Wünderlich_Paluch_2017, title={A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents}, booktitle={Proceedings of the 38th International Conference on Information Systems (ICIS 2017)}, author={Wünderlich, Nancy and Paluch, Stefanie }, year={2017} }
LibreCat
2017 | Conference Paper | LibreCat-ID: 4956
@inproceedings{Teßmer_Olsson_Gustafsson_Wünderlich_2017, title={How to Design Successful Gamification in Retail: The benefits and Pitfalls of Affordances}, booktitle={Proceedings of the 2017 Frontiers in Service Conference}, author={Teßmer, Isabel and Olsson, Marcus and Gustafsson, Anders and Wünderlich, Nancy}, year={2017} }
LibreCat
2017 | Journal Article | LibreCat-ID: 4966
@article{Grund_Thommes_2017, title={The Role of Contract Types for Employees’ Public Service Motivation}, number={4}, journal={Schmalenbach Business Review}, author={Grund, Christian and Thommes, Kirsten}, year={2017}, pages={377--398} }
LibreCat
2017 | Conference Paper | LibreCat-ID: 4987
@inproceedings{Klabuhn_Thommes_2017, title={Age diversity and its effects on team performance}, number={1}, booktitle={Academy of Management Proceedings}, author={Klabuhn, Janny and Thommes, Kirsten}, year={2017}, pages={15119} }
LibreCat
2017 | Book Chapter | LibreCat-ID: 5005
@inbook{Garnefeld_Boehm_Feider_2017, title={Retourenmanagement zur Steigerung des Kundenwerts}, booktitle={Kundenwert}, author={Garnefeld, Ina and Boehm, Eva and Feider, Lena}, year={2017}, pages={599--624} }
LibreCat
2017 | Conference Paper | LibreCat-ID: 5328
@inproceedings{Larivière_Bowen_Andreassen_Kunz_Sirianni_Voss_Wünderlich_De Keyser_2017, title={Service Encounter 2.0": An Investigation Into the Roles of Technology, Employees and Customers.}, booktitle={Proceedings of QUIS 2017}, author={Larivière, Bart and Bowen, David and Andreassen, Tor W and Kunz, Werner and Sirianni, Nancy J and Voss, Chris and Wünderlich, Nancy and De Keyser, Arne}, year={2017} }
LibreCat
2017 | Conference Paper | LibreCat-ID: 5329
@inproceedings{Becker-Özcamlica_Teßmer_Wünderlich_2017, title={Do Companies Really Have to Emphasize the Triple Bottom Line? Analyzing the Effect of Competing Sustainable Market Orientations.}, booktitle={Proceedings of the 2017 Winter Marketing Educators’ Conference}, author={Becker-Özcamlica, Hürrem and Teßmer, Isabel and Wünderlich, Nancy}, year={2017} }
LibreCat
2017 | Conference Paper | LibreCat-ID: 5479
@article{Eggert_Steinhoff_Witte_2017, series={2017 Winter AMA Proceedings}, title={The Loyalty Effect of Gift Purchases}, author={Eggert, Andreas and Steinhoff, Lena and Witte, Carina}, year={2017}, collection={2017 Winter AMA Proceedings} }
LibreCat
2017 | Conference Paper | LibreCat-ID: 5482
@article{Garnefeld_Boehm_Feider_2017, series={2017 AMA Winter Marketing Educators’ Conference Proceedings}, title={Managing the Necessary Evil: Can Payment Methods Reduce Product Returns}, author={Garnefeld, I and Boehm, E and Feider, L}, year={2017}, collection={2017 AMA Winter Marketing Educators’ Conference Proceedings} }
LibreCat
2017 | Conference Paper | LibreCat-ID: 5483
@article{Cramer_Boehm_Eggert_2017, series={2017 AMA Winter Marketing Educators’ Conference Proceedings}, title={Service Awards: Do They Help or Harm in Case of a Service Failure?}, author={Cramer, C and Boehm, E and Eggert, A}, year={2017}, collection={2017 AMA Winter Marketing Educators’ Conference Proceedings} }
LibreCat
2017 | Report | LibreCat-ID: 1057
@book{Sürücü_Mir Djawadi_Brangewitz_2017, title={Asymmetric Dominance Effect with Multiple Decoys for Low- and High-Variance Lotteries}, publisher={Universität Paderborn}, author={Sürücü, Oktay and Mir Djawadi, Behnud and Brangewitz, Sonja}, year={2017} }
LibreCat
| Files available
2017 | Journal Article | LibreCat-ID: 1062
@article{Frick_Gergaud_Winter_2017, title={The revenue potential of product differentiation: Empirical evidence fro the Croation restaurant industry}, volume={2}, DOI={10.3727/216929717X15046207899410}, number={4}, journal={Gastronomy and Tourism}, publisher={Cognizant Communication Corporation}, author={Frick, Bernd and Gergaud, Olivier and Winter, Petra}, year={2017}, pages={259-271(13)} }
LibreCat
| Files available
| DOI
2017 | Conference Paper | LibreCat-ID: 1095 |
@inproceedings{John_Feldotto_Hemsen_Klingsieck_Kundisch_Langendorf_2017, title={Towards a Lean Approach for Gamifying Education}, booktitle={Proceedings of the 25th European Conference on Information Systems (ECIS)}, author={John, Thomas and Feldotto, Matthias and Hemsen, Paul and Klingsieck, Katrin and Kundisch, Dennis and Langendorf, Mike}, year={2017}, pages={2970–2979} }
LibreCat
| Files available
| Download (ext.)
2017 | Book (Editor) | LibreCat-ID: 4954
@book{Riach_Morbitzer_Koeberer_2017, title={Pick and Place. Englisch für Mechatronik/Lehr-/Arbeitsbuch (3rd edition)}, publisher={Klett Verlag}, year={2017} }
LibreCat
2017 | Journal Article | LibreCat-ID: 4932
@article{Schneider_Flore_2017, title={Training and commitment in a German manufacturing company during the post-2008 crisis: a case of internal flexicurity}, DOI={10.1080/09585192.2017.1308413}, journal={The International Journal of Human Resource Management}, publisher={Informa UK Limited}, author={Schneider, Martin and Flore, Johanna}, year={2017}, pages={1–17} }
LibreCat
| DOI
2017 | Journal Article | LibreCat-ID: 4930
@article{Radermacher_Schneider_Iseke_Tebbe_2017, title={Signalling to young knowledge workers through architecture? A conjoint analysis}, number={1}, journal={German Journal of Human Resource Management}, author={Radermacher, Katharina and Schneider, Martin and Iseke, Anja and Tebbe, Tobias}, year={2017}, pages={71--93} }
LibreCat
2017 | Journal Article | LibreCat-ID: 4926
@article{Radermacher_Schneider_2017, title={Potenzial der Unternehmensarchitektur im Rahmen des Employer Branding. }, journal={PERSONALquaterly}, author={Radermacher, Katharina and Schneider, Martin}, year={2017}, pages={10–16} }
LibreCat
| Files available
2017 | Journal Article | LibreCat-ID: 4934
@article{Schneider_Flore_2017, title={Qualifizieren und binden: Betriebliche Weiterbildung während Kurzarbeit. }, journal={PERSONALquaterly}, author={Schneider, Martin and Flore, Johanna}, year={2017}, pages={45–53} }
LibreCat
| Files available
2017 | Journal Article | LibreCat-ID: 4953
@article{Radermacher_Schneider_Iseke_Tebbe_2017, title={Signalling to young knowledge workers through architecture? A conjoint analysis}, number={1}, journal={German Journal of Human Resource Management}, author={Radermacher, Katharina and Schneider, Martin and Iseke, Anja and Tebbe, Tobias}, year={2017}, pages={71--93} }
LibreCat
2017 | Conference Paper | LibreCat-ID: 46679
@inproceedings{Garnefeld_Böhm_Feider_2017, title={Managing the necessary evil: Can payment methods reduce product returns (ausgezeichnet mit Best Paper Award)}, booktitle={2017 AMA Winter Academic Conference, Orlando, FL}, author={Garnefeld, I. and Böhm, Eva and Feider, L.}, year={2017} }
LibreCat
2017 | Conference Paper | LibreCat-ID: 46680
@inproceedings{Cramer_Böhm_Eggert_2017, title={Service Awards: Do They Help or Harm in Case of a Service Failure?}, booktitle={2017 AMA Winter Academic Conference, Orlando, FL}, author={Cramer, C. and Böhm, Eva and Eggert, A.}, year={2017} }
LibreCat
2017 | Journal Article | LibreCat-ID: 46638
@article{Terho_Eggert_Ulaga_Haas_Böhm_2017, title={Selling Value in Business Markets: Individual and Organizational Factors for Turning the Idea into Action}, volume={66}, DOI={10.1016/j.indmarman.2017.06.015}, journal={Industrial Marketing Management}, publisher={Elsevier BV}, author={Terho, Harri and Eggert, Andreas and Ulaga, Wolfgang and Haas, Alexander and Böhm, Eva}, year={2017}, pages={42–55} }
LibreCat
| DOI
2017 | Journal Article | LibreCat-ID: 46639
@article{Eggert_Böhm_Cramer_2017, title={Business service outsourcing in manufacturing firms: an event study}, volume={28}, DOI={10.1108/josm-11-2016-0306}, number={3}, journal={Journal of Service Management}, publisher={Emerald}, author={Eggert, Andreas and Böhm, Eva and Cramer, Christina}, year={2017}, pages={476–498} }
LibreCat
| DOI
2017 | Conference Paper | LibreCat-ID: 45746
@inproceedings{Eggert_Steinhoff_Witte_2017, title={The Loyalty Effect of Gift Purchases}, booktitle={2017 Winter AMA Conference Proceedings, Orlando}, author={Eggert, Andreas and Steinhoff, Lena and Witte, Carina}, year={2017} }
LibreCat
2017 | Journal Article | LibreCat-ID: 57402
@article{Christian_Janssen_Yang_Backes-Gellner_2017, title={Effects of Training on Employee Suggestions and Promotions: Evidence from Personnel Records}, volume={65}, DOI={10.1007/bf03396858}, number={3}, journal={Schmalenbach Business Review}, publisher={Springer Science and Business Media LLC}, author={Christian, Pfeifer and Janssen, Simon and Yang, Philip and Backes-Gellner, Uschi}, year={2017}, pages={270–287} }
LibreCat
| DOI
2016 | Bachelorsthesis | LibreCat-ID: 3308
@book{Breuer_2016, title={Monitoring in Franchise-Netzwerken: Eine ökonomische Analyse}, publisher={Universität Paderborn}, author={Breuer, Robin }, year={2016} }
LibreCat
2016 | Mastersthesis | LibreCat-ID: 3311
@book{Amedick_2016, title={Informationsasymmetrien auf dem Spendenmarkt und Möglichkeiten ihrer Reduktion: Eine Prinzipal-Agenten-Perspektive von Online Spenden}, publisher={Universität Paderborn}, author={Amedick, Michaela}, year={2016} }
LibreCat
2016 | Journal Article | LibreCat-ID: 3318
@article{Melnikov_Hüllermeier_Kaimann_Frick_Gupta_2016, title={Pairwise versus Pointwise Ranking: A Case Study}, volume={25}, DOI={10.4467/20838476si.16.006.6187}, journal={Schedae Informaticae}, publisher={Uniwersytet Jagiellonski - Wydawnictwo Uniwersytetu Jagiellonskiego}, author={Melnikov, Vitalik and Hüllermeier, Eyke and Kaimann, Daniel and Frick, Bernd and Gupta, Pritha }, year={2016} }
LibreCat
| Files available
| DOI
2016 | Journal Article | LibreCat-ID: 5700
@article{Voss_Perks_Sousa_Witell_Wünderlich_2016, title={Reflections on Context in Service Research.}, volume={27}, number={1}, journal={Journal of Service Management}, publisher={Emerald Group Publishing Limited}, author={Voss, Chris and Perks, Helen and Sousa, Rui and Witell, Lars and Wünderlich, Nancy}, year={2016}, pages={30–36} }
LibreCat
2016 | Journal Article | LibreCat-ID: 5775
@article{Li_Peeters_2016, title={“Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study” }, journal={“Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study” }, publisher={PLoS ONE}, author={Li, Xinyu and Peeters, Ronald}, year={2016} }
LibreCat
| Files available
2016 | Journal Article | LibreCat-ID: 4839
@article{Steiner_Eggert_Ulaga_Backhaus_2016, title={Do customized service packages impede value capture in industrial markets?}, number={2}, journal={Journal of the Academy of marketing Science}, author={Steiner, Michael and Eggert, Andreas and Ulaga, Wolfgang and Backhaus, Klaus}, year={2016}, pages={151--165} }
LibreCat
2016 | Journal Article | LibreCat-ID: 4842
@article{Boehm_Backhaus_Eggert_Cummins_2016, title={Understanding outcome-based contracts: benefits and risks from the buyers’ and sellers’ perspective}, number={1–2}, journal={Journal of Strategic Contracting and Negotiation}, author={Boehm, Eva and Backhaus, Christof and Eggert, Andreas and Cummins, Tim}, year={2016}, pages={128--149} }
LibreCat
2016 | Journal Article | LibreCat-ID: 4843
@article{Steiner_Wiegand_Eggert_Backhaus_2016, title={Platform adoption in system markets: The roles of preference heterogeneity and consumer expectations}, number={2}, journal={International Journal of Research in Marketing}, author={Steiner, Michael and Wiegand, Nico and Eggert, Andreas and Backhaus, Klaus}, year={2016}, pages={276--296} }
LibreCat
2016 | Journal Article | LibreCat-ID: 4845
@article{Wagner_Eggert_2016, title={Co-management of purchasing and marketing: Why, when and how?}, journal={Industrial Marketing Management}, author={Wagner, Stephan M and Eggert, Andreas}, year={2016}, pages={27--36} }
LibreCat
2016 | Journal Article | LibreCat-ID: 4870
@article{Fahr_2016, title={Verantwortung macht Sinn: Corporate Social Responsibility}, journal={Personnel Quarterly Vol. 4}, author={Fahr, René}, year={2016} }
LibreCat
2016 | Journal Article | LibreCat-ID: 4951
@article{Paluch_Wünderlich_2016, title={Contrasting Risk Perceptions of Technology-Based Service Innovations in Inter-Organizational Settings.}, volume={69}, number={7}, journal={Journal of business Research}, publisher={Elsevier}, author={Paluch, Stefanie and Wünderlich, Nancy}, year={2016}, pages={2424--2431} }
LibreCat
2016 | Journal Article | LibreCat-ID: 4967
@article{Born_Akkerman_Thommes_2016, title={Peer influence on protest participation: Communication and trust between co-workers as inhibitors or facilitators of mobilization}, journal={Social science research}, author={Born, Marieke and Akkerman, Agnes and Thommes, Kirsten}, year={2016}, pages={58--72} }
LibreCat
2016 | Conference Paper | LibreCat-ID: 4988
@inproceedings{Thommes_Oertel_2016, title={Elements of Organizational Identity and the Role of a Firm’s History}, number={1}, booktitle={Academy of Management Proceedings}, author={Thommes, Kirsten and Oertel, Simon}, year={2016}, pages={13754} }
LibreCat
2016 | Conference Paper | LibreCat-ID: 4989
@inproceedings{Thommes_2016, title={Entrepreneurial activity-The impact of childhood}, number={1}, booktitle={Academy of Management Proceedings}, author={Thommes, Kirsten}, year={2016}, pages={13740} }
LibreCat
2016 | Journal Article | LibreCat-ID: 7419
@article{Steinhoff_Palmatier_2016, title={Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects}, volume={44}, number={1}, journal={Journal of the Academy of Marketing Science}, author={Steinhoff, Lena and Palmatier, Robert W.}, year={2016}, pages={88–107} }
LibreCat
2016 | Conference Paper | LibreCat-ID: 7673
@inproceedings{Cramer_Böhm_Eggert_2016, title={The Service Award Paradox}, booktitle={Proceedings of the 45th European Marketing Academy (EMAC) Conference}, author={Cramer, C and Böhm, E and Eggert, A}, year={2016} }
LibreCat
2016 | Conference Paper | LibreCat-ID: 7675
@inproceedings{Cramer_Böhm_Eggert_2016, title={Understanding Service Awards: Exploit the Bright Side, Avoid the Dark Side}, booktitle={2016 AMA Winter Marketing Educators’ Conference Proceeding}, author={Cramer, C and Böhm, E and Eggert, A}, year={2016} }
LibreCat
2016 | Conference Paper | LibreCat-ID: 7686
@inproceedings{Böhm_Backhaus_Eggert_Pitsis_2016, title={Shedding Light on Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective}, booktitle={2016 AMA Winter Marketing Educators’ Conference Proceedings}, author={Böhm, E and Backhaus, C and Eggert, A and Pitsis, T}, year={2016} }
LibreCat
2016 | Journal Article | LibreCat-ID: 5151
@article{Oertel_Thommes_Walgenbach_2016, title={Shadows of the past: The effect of communist heritage on employee consultation}, volume={69}, number={3}, journal={ILR Review}, publisher={SAGE Publications Sage CA: Los Angeles, CA}, author={Oertel, Simon and Thommes, Kirsten and Walgenbach, Peter}, year={2016}, pages={683–713} }
LibreCat
2016 | Journal Article | LibreCat-ID: 5152
@article{Thommes_Oertel_Walgenbach_2016, title={Organizational Failure in the Aftermath of Institutional Upheaval}, volume={37}, number={8}, journal={Organization Studies}, author={Thommes, Kirsten and Oertel, Simon and Walgenbach, Peter}, year={2016}, pages={1067–1087} }
LibreCat
2016 | Journal Article | LibreCat-ID: 4929
@article{Backes-Gellner_Kluike_Pull_Schneider_Teuber_2016, title={Human resource management and radical innovation: a fuzzy-set QCA of US multinationals in Germany, Switzerland, and the UK}, number={7}, journal={Journal of Business Economics}, author={Backes-Gellner, Uschi and Kluike, Marlies and Pull, Kerstin and Schneider, Martin and Teuber, Silvia}, year={2016}, pages={751--772} }
LibreCat
2016 | Journal Article | LibreCat-ID: 47990
@article{Alewell_Bähring_Thommes_2016, title={Die Wirkungen des Outsourcings von Personalfunktionen – ein Überblick über verschiedene theoretische Ansätze und Entwicklung eines umfassenden Wirkungssets/ Effects of the outsourcing of personnel functions – an overview of several theoretical approaches and development of a comprehensive set of effects}, volume={16}, DOI={10.1515/arbeit-2007-0404}, number={4}, journal={Arbeit}, publisher={Walter de Gruyter GmbH}, author={Alewell, Dorothea and Bähring, Katrin and Thommes, Kirsten}, year={2016}, pages={282–295} }
LibreCat
| DOI
2016 | Journal Article | LibreCat-ID: 45732
@article{Steinhoff_Palmatier_2016, title={Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects}, volume={44}, DOI={10.1007/s11747-014-0405-6}, number={1}, journal={Journal of the Academy of Marketing Science}, author={Steinhoff, Lena and Palmatier, R. W.}, year={2016}, pages={88–107} }
LibreCat
| DOI
2016 | Working Paper | LibreCat-ID: 45754
@book{Steinhoff_Fang_Palmatier_Wang_2016, title={Dynamic Effects of Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper Series}, author={Steinhoff, Lena and Fang, E. and Palmatier, R. W. and Wang, K.}, year={2016}, pages={16–121} }
LibreCat
| Files available
2016 | Conference Paper | LibreCat-ID: 46684
@inproceedings{Böhm_Backhaus_Eggert_Pitsis_2016, title={Shedding light on outcome-based contracts: Benefits and risks from the buyers’ and sellers’ perspective}, booktitle={2016 AMA Winter Academic Conference, Las Vegas, NV}, author={Böhm, Eva and Backhaus, C. and Eggert, A. and Pitsis, T.}, year={2016} }
LibreCat
2016 | Conference Paper | LibreCat-ID: 46683
@inproceedings{Cramer_Böhm_Eggert_2016, title={Understanding service awards: Exploit the bright side, avoid the dark side (ausgezeichnet mit Best Paper Award)}, booktitle={2016 AMA Winter Academic Conference, Las Vegas, NV}, author={Cramer, C. and Böhm, Eva and Eggert, A.}, year={2016} }
LibreCat
2016 | Conference Paper | LibreCat-ID: 46681
@inproceedings{Eggert_Böhm_Cramer_2016, title={Business Service Outsourcing in Manufacturing Firms: An Event Study}, booktitle={International Colloquium on Relationship Marketing (ICRM), Toulouse (nominiert für Best Paper Award)}, author={Eggert, A. and Böhm, Eva and Cramer, C.}, year={2016} }
LibreCat
2016 | Conference Paper | LibreCat-ID: 46682
@inproceedings{Cramer_Böhm_Eggert_2016, title={The service award paradox}, booktitle={45rd EMAC Annual Conference, Oslo}, author={Cramer, C. and Böhm, Eva and Eggert, A.}, year={2016} }
LibreCat
2016 | Journal Article | LibreCat-ID: 46663
@article{Böhm_Backhaus_Eggert_Cummins_2016, title={Understanding outcome-based contracts: Benefits and risks from the buyers’ and sellers’ perspective}, volume={3}, number={1–2}, journal={Journal of Strategic Contracting and Negotiation, (ausgezeichnet mit Best Paper Award)}, author={Böhm, Eva and Backhaus, C. and Eggert, A. and Cummins, T.}, year={2016}, pages={128–149} }
LibreCat
2016 | Book Chapter | LibreCat-ID: 46664
@inbook{Garnefeld_Böhm_Feider_2016, edition={2}, title={Retourenmanagement zur Steigerung des Kundenwerts}, booktitle={Kundenwert: Grundlagen – Innovative Konzepte – Praktische Umsetzungen}, author={Garnefeld, I. and Böhm, Eva and Feider, L.}, editor={Günther, B. and Helm, S. and Eggert, A.}, year={2016} }
LibreCat
2016 | Journal Article | LibreCat-ID: 46640
@article{Böhm_Eggert_Thiesbrummel_2016, title={Service transition: A viable option for manufacturing companies with deteriorating financial performance?}, volume={60}, DOI={10.1016/j.indmarman.2016.04.007}, number={1}, journal={Industrial Marketing Management}, publisher={Elsevier BV}, author={Böhm, Eva and Eggert, Andreas and Thiesbrummel, Christoph}, year={2016}, pages={101–111} }
LibreCat
| DOI
2016 | Conference Paper | LibreCat-ID: 45747
@inproceedings{Witte_Steinhoff_Eggert_2016, title={The Power of Gift Purchases in Strengthening Customer-Company Relationships}, booktitle={Proceedings of the 45th European Marketing Academy (EMAC) Conference, Oslo}, author={Witte, Carina and Steinhoff, Lena and Eggert, Andreas}, year={2016} }
LibreCat
2015 | Mastersthesis | LibreCat-ID: 3309
@book{Fanasch_2015, title={Erfolg durch Persönlichkeit? Der Einfluss der Markenpersönlichkeit auf den Zusammenhang von Reputation und Unternehmenserfolg}, publisher={Universität Paderborn}, author={Fanasch, Patrizia}, year={2015} }
LibreCat
2015 | Bachelorsthesis | LibreCat-ID: 3310
@book{Walczok_2015, title={Die Veränderung des Mobilfunkmarktes durch die Discountanbieter}, publisher={Universität Paderborn}, author={Walczok, Gregor Paul}, year={2015} }
LibreCat
2015 | Journal Article | LibreCat-ID: 288
@article{Cox_Kaimann_2015, title={How do reviews from professional critics interact with other signals of product quality? Evidence from the video game industry}, volume={14}, DOI={10.1002/cb.1553}, number={6}, journal={Journal of Consumer Behaviour}, publisher={Wiley Online Library}, author={Cox, Joe and Kaimann, Daniel}, year={2015}, pages={366–377} }
LibreCat
| Files available
| DOI
2015 | Working Paper | LibreCat-ID: 21131
@book{Grund_Thommes_2015, title={Disentangling the Role of Contract Types and Sector Disparities for Public Service Motivation}, author={Grund, Christian and Thommes, Kirsten}, year={2015} }
LibreCat
2015 | Working Paper | LibreCat-ID: 21132
@book{Grund_Harbring_Thommes_2015, title={Cooperation in Diverse Teams: The Role of Temporary Group Membership}, author={Grund, Christian and Harbring, Christine and Thommes, Kirsten}, year={2015} }
LibreCat
2015 | Journal Article | LibreCat-ID: 228
@article{Fahr_Mir Djawadi_2015, title={“…and they are really lying”: Clean Evidence on the Pervasiveness of Cheating in Professional Contexts from a Field Experiment.}, DOI={10.1016/j.joep.2015.03.002}, journal={Journal of Economic Psychology}, publisher={Elsevier}, author={Fahr, Rene and Mir Djawadi, Behnud}, year={2015}, pages={48–59} }
LibreCat
| Files available
| DOI
2015 | Conference Paper | LibreCat-ID: 7722
@inproceedings{Eggert_Steinhoff_Witte_2015, title={ You Might Want to Engage Your Customers, But Choose Them Wisely: The Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty}, booktitle={2015 AMA Summer Marketing Educators’ Conference Proceedings}, author={Eggert, A and Steinhoff, L and Witte, C}, year={2015} }
LibreCat
2015 | Conference Paper | LibreCat-ID: 7723
@inproceedings{Cramer_Böhm_Eggert_2015, title={Stock Market Reactions to Business Service Outsourcing in Manufacturing Firms}, booktitle={Proceedings of the 44th European Marketing Academy (EMAC) Conference}, author={Cramer, C and Böhm, E and Eggert, A}, year={2015} }
LibreCat
2015 | Conference Paper | LibreCat-ID: 7724
@inproceedings{Feider_Garnefeld_Böhm_2015, title={Threatening customers not to return – An effective strategy for online retailers?}, booktitle={Proceedings of the 44th European Marketing Academy (EMAC) Conference}, author={Feider, L and Garnefeld, I and Böhm, E}, year={2015} }
LibreCat
2015 | Journal Article | LibreCat-ID: 5701
@article{Wünderlich_Heinonen_Ostrom_Patricio_Sousa_Voss_Lemmink_2015, title={Futurizing” Smart Service: Implications for Service Researchers and Managers.}, volume={29}, number={6/7}, journal={Journal of Services Marketing}, publisher={Emerald Group Publishing Limited}, author={Wünderlich, Nancy and Heinonen, Kristina and Ostrom, Amy L and Patricio, Lia and Sousa, Rui and Voss, Chris and Lemmink, Jos}, year={2015}, pages={442–447} }
LibreCat
2015 | Journal Article | LibreCat-ID: 5703
@article{Gustafsson_Aksoy_Brady_McColl-Kennedy_Sirianni_Witell_Wünderlich_2015, title={Conducting Service Research that Matters.}, volume={29}, number={6/7}, journal={Journal of Services Marketing}, publisher={Emerald Group Publishing Limited}, author={Gustafsson, Anders and Aksoy, Lerzan and Brady, Michael K and McColl-Kennedy, Janet R and Sirianni, Nancy J and Witell, Lars and Wünderlich, Nancy}, year={2015}, pages={425–429} }
LibreCat
2015 | Journal Article | LibreCat-ID: 5704
@article{Scherer_Wünderlich_Von Wangenheim_2015, title={The Value of Self-Service: Long-Term Effects of Technology-Based Self-Service Usage on Customer Retention.}, volume={39}, number={1}, journal={MIS Quarterly}, publisher={MIS RC}, author={Scherer, Anne and Wünderlich, Nancy and Von Wangenheim, Florian}, year={2015}, pages={177–200} }
LibreCat
2015 | Journal Article | LibreCat-ID: 5705
@article{Breugelmans_Bijmolt_Zhang_Basso_Dorotic_Kopalle_Minnema_Mijnlieff_Wünderlich_2015, title={Advancing Research on Loyalty Programs: A Future Research Agenda.}, volume={26}, number={2}, journal={Marketing Letters}, publisher={Springer}, author={Breugelmans, Els and Bijmolt, Tammo H A and Zhang, Jie and Basso, Leonardo J and Dorotic, Matilda and Kopalle, Praveen and Minnema, Alec and Mijnlieff, Willem Jan and Wünderlich, Nancy}, year={2015}, pages={127–139} }
LibreCat
2015 | Journal Article | LibreCat-ID: 4847
@article{Eggert_Steinhoff_Garnefeld_2015, title={Managing the bright and dark sides of status endowment in hierarchical loyalty programs}, volume={18}, number={2}, journal={Journal of Service Research}, author={Eggert, Andreas and Steinhoff, Lena and Garnefeld, Ina}, year={2015}, pages={210--228} }
LibreCat
2015 | Journal Article | LibreCat-ID: 4848
@article{Terho_Eggert_Haas_Ulaga_2015, title={How sales strategy translates into performance: The role of salesperson customer orientation and value-based selling}, journal={Industrial Marketing Management}, author={Terho, Harri and Eggert, Andreas and Haas, Alexander and Ulaga, Wolfgang}, year={2015}, pages={12--21} }
LibreCat
2015 | Journal Article | LibreCat-ID: 4849
@article{Eggert_Thiesbrummel_Deutscher_2015, title={Heading for new shores: Do service and hybrid innovations outperform product innovations in industrial companies?}, journal={Industrial Marketing Management}, author={Eggert, Andreas and Thiesbrummel, Christoph and Deutscher, Christian}, year={2015}, pages={173--183} }
LibreCat
2015 | Journal Article | LibreCat-ID: 4871
@article{Djawadi_Fahr_2015, title={“...and they are really lying: Clean Evidence on the Pervasiveness of Cheating in Professional Contexts from a Field Experiment”}, volume={48}, journal={Journal of Economic Psychology}, author={Djawadi, Behnud Mir and Fahr, René}, year={2015}, pages={48–59} }
LibreCat
2015 | Book Chapter | LibreCat-ID: 4943
@inbook{Eggert_Haas_Ulaga_Terho_2015, place={Wiesbaden}, title={Wertbasiertes Verkaufen auf Industriegütermärkten}, DOI={10.1007/978-3-8349-4681-2_23}, booktitle={Handbuch Business-to-Business-Marketing}, publisher={Springer Fachmedien Wiesbaden}, author={Eggert, Andreas and Haas, Alexander and Ulaga, Wolfgang and Terho, Harri}, year={2015}, pages={483–495} }
LibreCat
| DOI
2015 | Journal Article | LibreCat-ID: 4968
@article{Grund_Harbring_Thommes_2015, title={Public good provision in blended groups of partners and strangers}, journal={Economics Letters}, author={Grund, Christian and Harbring, Christine and Thommes, Kirsten}, year={2015}, pages={41--44} }
LibreCat
2015 | Journal Article | LibreCat-ID: 4969
@article{Thommes_Vyrastekova_Akkerman_2015, title={Behavioral spillovers from freeriding in multilevel interactions}, journal={Journal of Behavioral and Experimental Economics}, author={Thommes, Kirsten and Vyrastekova, Jana and Akkerman, Agnes}, year={2015}, pages={78--87} }
LibreCat
2015 | Book Chapter | LibreCat-ID: 5106
@inbook{Fahr_Foit_2015, place={Stuttgart}, edition={1}, title={Kleine Unternehmen - kleine Verantwortung? Theorie und Praxis unternehmerischer Verantwortung im Mittelstand}, booktitle={BWL im Mittelstand - Grundlagen-Besonderheiten-Entwicklungen"}, publisher={W. Kohlhammer-Verlag}, author={Fahr, Rene and Foit, Dörte}, editor={Becker, W. and Ulrich, P.Editors}, year={2015}, pages={Chapter 4.6.1} }
LibreCat
2015 | Journal Article | LibreCat-ID: 5153
@article{Thommes_Oertel_2015, title={History as a Source of Competitive Advantages}, volume={31}, journal={Scandinavian Management Journal}, author={Thommes, Kirsten and Oertel, Simon}, year={2015}, pages={549–560} }
LibreCat
2015 | Journal Article | LibreCat-ID: 5445
@article{Wehner_Schwens_Kabst_2015, title={Individual-Level Experience and Organizational-Level Absorptive Capacity: The Special Case of International New Ventures.}, journal={Journal of Business Economics.}, author={Wehner, M C and Schwens, C and Kabst, Rüdiger}, year={2015} }
LibreCat
2015 | Journal Article | LibreCat-ID: 5449
@article{Hütt_Baum_Schwens_Kabst_2015, title={Foreign Direct Investment Location Choice of Small- and Medium-Sized Enterprises: The Risk of Value Erosion of Firm-Specific Resources.}, journal={International Business Review.}, author={Hütt, P and Baum, M and Schwens, C and Kabst, Rüdiger}, year={2015} }
LibreCat
2015 | Journal Article | LibreCat-ID: 5451
@article{Wolf_Weißenberger_Wehner_Kabst_2015, title={Controllers as Business Partners in Managerial Decision-Making: Attitude, Subjective Norm, and Internal Improvements.}, journal={Journal of Accounting & Organizational Change.}, author={Wolf, S and Weißenberger, B E and Wehner, M C and Kabst, Rüdiger}, year={2015} }
LibreCat
2015 | Journal Article | LibreCat-ID: 5452
@article{Isidor_Schwens_Kabst_2015, title={ Interim Management Utilization, Firm Flexibility and its Impact on Firm Performance.}, journal={International Journal of Human Resources Development and Management. }, author={Isidor, R and Schwens, C and Kabst, Rüdiger}, year={2015} }
LibreCat
2015 | Journal Article | LibreCat-ID: 5454
@article{Baum_Schäfer_Kabst_2015, title={Modeling the Impact of Advertisement-Image Congruity on Applicant Attraction.}, journal={Human Resource Management. }, author={Baum, M and Schäfer, M and Kabst, Rüdiger}, year={2015} }
LibreCat
2015 | Journal Article | LibreCat-ID: 5455
@article{Baum_Kabst_2015, title={ The effectiveness of recruitment advertisement and recruitment websites: Indirect and interactive effects on applicant attraction.}, journal={Human Resource Management (HRM).}, author={Baum, M and Kabst, Rüdiger}, year={2015} }
LibreCat
2015 | Journal Article | LibreCat-ID: 5456
@article{Wehner_Giardini_Kabst_2015, title={Recruitment Process Outsourcing and Applicant Reactions: When Does Image Make a Difference? }, journal={Human Resource Management. }, author={Wehner, M C and Giardini, A and Kabst, Rüdiger}, year={2015} }
LibreCat
2015 | Journal Article | LibreCat-ID: 5457
@article{Li_Parboteeah_2015, title={The effect of culture on the responsiveness of firms to mimetic forces: Imitative foreign joint venture entries into China, 1985–2003.}, volume={50}, number={3}, journal={Journal of World Business}, author={Li, C and Parboteeah, P}, year={2015}, pages={465–476} }
LibreCat
2015 | Journal Article | LibreCat-ID: 5458
@article{Schneid_Isidor_Li_Kabst_2015, title={The influence of cultural context on the relationship between gender diversity and team performance: A meta-analysis.}, volume={26}, number={6}, journal={International Journal of Human Resource Management.}, author={Schneid, M and Isidor, R and Li, C and Kabst, Rüdiger}, year={2015}, pages={733–756} }
LibreCat
2015 | Journal Article | LibreCat-ID: 4959
@article{Iseke_Kocks_Schneider_Schulze-Bentrop_2015, title={Cross-cutting organizational and demographic divides and the performance of research and development teams: two wrongs can make a right}, number={1}, journal={R\&D Management}, author={Iseke, Anja and Kocks, Birgit and Schneider, Martin and Schulze-Bentrop, Conrad}, year={2015}, pages={23--40} }
LibreCat
2015 | Journal Article | LibreCat-ID: 45733
@article{Eggert_Steinhoff_Garnefeld_2015, title={Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs}, volume={18}, DOI={10.1177/1094670514566797}, number={2}, journal={Journal of Service Research}, author={Eggert, A. and Steinhoff, Lena and Garnefeld, I.}, year={2015}, pages={210–228} }
LibreCat
| DOI
2015 | Conference Paper | LibreCat-ID: 46686
@inproceedings{Feider_Garnefeld_Böhm_2015, title={Threatening customers not to return – An effective strategy for online retailers?}, booktitle={44th EMAC Annual Conference, Leuven}, author={Feider, L. and Garnefeld, I. and Böhm, Eva}, year={2015} }
LibreCat
2015 | Conference Paper | LibreCat-ID: 46688
@inproceedings{Eggert_Böhm_Cramer_2015, title={Stock market reactions to customer service outsourcing in manufacturing firms}, booktitle={2015 AMA Winter Academic Conference, San Antonio, TX}, author={Eggert, A. and Böhm, Eva and Cramer, C.}, year={2015} }
LibreCat
2015 | Conference Paper | LibreCat-ID: 46687
@inproceedings{Böhm_Eggert_Terho_Ulaga_Haas_2015, title={Recognizing value creation opportunities in business markets}, booktitle={2015 AMA Winter Academic Conference, San Antonio, TX}, author={Böhm, Eva and Eggert, A. and Terho, H. and Ulaga, W. and Haas, A.}, year={2015} }
LibreCat
2015 | Conference Paper | LibreCat-ID: 46685
@inproceedings{Eggert_Böhm_Cramer_2015, title={Stock market reactions to business service outsourcing in manufacturing firms}, booktitle={44th EMAC Annual Conference, Leuven}, author={Eggert, A. and Böhm, Eva and Cramer, C.}, year={2015} }
LibreCat
2015 | Conference Paper | LibreCat-ID: 45748
@inproceedings{Eggert_Steinhoff_Witte_2015, title={You Might Want to Engage Your Customers, But Choose Them Wisely: The Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty}, booktitle={2015 AMA Summer Marketing Educators’ Conference Proceedings, Chicago}, author={Eggert, Andreas and Steinhoff, Lena and Witte, Carina}, year={2015} }
LibreCat
2014 | Report | LibreCat-ID: 350
@book{Kaimann_Cox_2014, title={The Interaction of Signals: A Fuzzy set Analysis of the Video Game Industry}, publisher={Universität Paderborn}, author={Kaimann, Daniel and Cox, Joe}, year={2014} }
LibreCat
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