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715 Publications


2017 | Book Chapter | LibreCat-ID: 5005
I. Garnefeld, E. Boehm, and L. Feider, “Retourenmanagement zur Steigerung des Kundenwerts,” in Kundenwert, 2017, pp. 599--624.
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2017 | Conference Paper | LibreCat-ID: 5328
B. Larivière et al., “Service Encounter 2.0": An Investigation Into the Roles of Technology, Employees and Customers.,” in Proceedings of QUIS 2017, Porto, Portugal, 2017.
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2017 | Conference Paper | LibreCat-ID: 5329
H. Becker-Özcamlica, I. Teßmer, and N. Wünderlich, “Do Companies Really Have to Emphasize the Triple Bottom Line? Analyzing the Effect of Competing Sustainable Market Orientations.,” in Proceedings of the 2017 Winter Marketing Educators’ Conference, Orlando, USA, 2017.
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2017 | Conference Paper | LibreCat-ID: 5479
A. Eggert, L. Steinhoff, and C. Witte, “The Loyalty Effect of Gift Purchases.” 2017.
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2017 | Conference Paper | LibreCat-ID: 5482
I. Garnefeld, E. Boehm, and L. Feider, “Managing the Necessary Evil: Can Payment Methods Reduce Product Returns.” 2017.
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2017 | Conference Paper | LibreCat-ID: 5483
C. Cramer, E. Boehm, and A. Eggert, “Service Awards: Do They Help or Harm in Case of a Service Failure?” 2017.
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2017 | Report | LibreCat-ID: 1057
O. Sürücü, B. Mir Djawadi, and S. Brangewitz, Asymmetric Dominance Effect with Multiple Decoys for Low- and High-Variance Lotteries. Universität Paderborn, 2017.
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2017 | Journal Article | LibreCat-ID: 1062
B. Frick, O. Gergaud, and P. Winter, “The revenue potential of product differentiation: Empirical evidence fro the Croation restaurant industry,” Gastronomy and Tourism, vol. 2, no. 4, pp. 259-271(13), 2017.
LibreCat | Files available | DOI
 

2017 | Conference Paper | LibreCat-ID: 1095 | OA
T. John, M. Feldotto, P. Hemsen, K. Klingsieck, D. Kundisch, and M. Langendorf, “Towards a Lean Approach for Gamifying Education,” in Proceedings of the 25th European Conference on Information Systems (ECIS), 2017, pp. 2970–2979.
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2017 | Book (Editor) | LibreCat-ID: 4954
J. Riach, A. Morbitzer, and M. Koeberer, Eds., Pick and Place. Englisch für Mechatronik/Lehr-/Arbeitsbuch (3rd edition). Klett Verlag, 2017.
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2017 | Journal Article | LibreCat-ID: 4932
M. Schneider and J. Flore, “Training and commitment in a German manufacturing company during the post-2008 crisis: a case of internal flexicurity,” The International Journal of Human Resource Management, pp. 1–17, 2017, doi: 10.1080/09585192.2017.1308413.
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2017 | Journal Article | LibreCat-ID: 4930
K. Radermacher, M. Schneider, A. Iseke, and T. Tebbe, “Signalling to young knowledge workers through architecture? A conjoint analysis,” German Journal of Human Resource Management, no. 1, pp. 71--93, 2017.
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2017 | Journal Article | LibreCat-ID: 4926
K. Radermacher and M. Schneider, “Potenzial der Unternehmensarchitektur im Rahmen des Employer Branding. ,” PERSONALquaterly, pp. 10–16, 2017.
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2017 | Journal Article | LibreCat-ID: 4934
M. Schneider and J. Flore, “Qualifizieren und binden: Betriebliche Weiterbildung während Kurzarbeit. ,” PERSONALquaterly, pp. 45–53, 2017.
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2017 | Journal Article | LibreCat-ID: 4953
K. Radermacher, M. Schneider, A. Iseke, and T. Tebbe, “Signalling to young knowledge workers through architecture? A conjoint analysis,” German Journal of Human Resource Management, no. 1, pp. 71--93, 2017.
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2017 | Conference Paper | LibreCat-ID: 45746
A. Eggert, L. Steinhoff, and C. Witte, “The Loyalty Effect of Gift Purchases,” presented at the 2017 Winter AMA Conference Proceedings, Orlando, 2017.
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2017 | Conference Paper | LibreCat-ID: 46679
I. Garnefeld, E. Böhm, and L. Feider, “Managing the necessary evil: Can payment methods reduce product returns (ausgezeichnet mit Best Paper Award),” presented at the 2017 AMA Winter Academic Conference, Orlando, FL, 2017.
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2017 | Conference Paper | LibreCat-ID: 46680
C. Cramer, E. Böhm, and A. Eggert, “Service Awards: Do They Help or Harm in Case of a Service Failure?,” presented at the 2017 AMA Winter Academic Conference, Orlando, FL, 2017.
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2017 | Journal Article | LibreCat-ID: 46638
H. Terho, A. Eggert, W. Ulaga, A. Haas, and E. Böhm, “Selling Value in Business Markets: Individual and Organizational Factors for Turning the Idea into Action,” Industrial Marketing Management, vol. 66, pp. 42–55, 2017, doi: 10.1016/j.indmarman.2017.06.015.
LibreCat | DOI
 

2017 | Journal Article | LibreCat-ID: 46639
A. Eggert, E. Böhm, and C. Cramer, “Business service outsourcing in manufacturing firms: an event study,” Journal of Service Management, vol. 28, no. 3, pp. 476–498, 2017, doi: 10.1108/josm-11-2016-0306.
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2016 | Bachelorsthesis | LibreCat-ID: 3308
R. Breuer, Monitoring in Franchise-Netzwerken: Eine ökonomische Analyse. Universität Paderborn, 2016.
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2016 | Mastersthesis | LibreCat-ID: 3311
M. Amedick, Informationsasymmetrien auf dem Spendenmarkt und Möglichkeiten ihrer Reduktion: Eine Prinzipal-Agenten-Perspektive von Online Spenden. Universität Paderborn, 2016.
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2016 | Journal Article | LibreCat-ID: 3318
V. Melnikov, E. Hüllermeier, D. Kaimann, B. Frick, and Pritha Gupta, “Pairwise versus Pointwise Ranking: A Case Study,” Schedae Informaticae, vol. 25, 2016.
LibreCat | Files available | DOI
 

2016 | Journal Article | LibreCat-ID: 5700
C. Voss, H. Perks, R. Sousa, L. Witell, and N. Wünderlich, “Reflections on Context in Service Research.,” Journal of Service Management, vol. 27, no. 1, pp. 30–36, 2016.
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2016 | Journal Article | LibreCat-ID: 5775
X. Li and R. Peeters, “‘Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study’ ,” “Cheap Talk with Multiple Strategically Interacting Audiences: An Experimental Study” , 2016.
LibreCat | Files available
 

2016 | Journal Article | LibreCat-ID: 4839
M. Steiner, A. Eggert, W. Ulaga, and K. Backhaus, “Do customized service packages impede value capture in industrial markets?,” Journal of the Academy of marketing Science, no. 2, pp. 151--165, 2016.
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2016 | Journal Article | LibreCat-ID: 4842
E. Boehm, C. Backhaus, A. Eggert, and T. Cummins, “Understanding outcome-based contracts: benefits and risks from the buyers’ and sellers’ perspective,” Journal of Strategic Contracting and Negotiation, no. 1–2, pp. 128--149, 2016.
LibreCat
 

2016 | Journal Article | LibreCat-ID: 4843
M. Steiner, N. Wiegand, A. Eggert, and K. Backhaus, “Platform adoption in system markets: The roles of preference heterogeneity and consumer expectations,” International Journal of Research in Marketing, no. 2, pp. 276--296, 2016.
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2016 | Journal Article | LibreCat-ID: 4845
S. M. Wagner and A. Eggert, “Co-management of purchasing and marketing: Why, when and how?,” Industrial Marketing Management, pp. 27--36, 2016.
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2016 | Journal Article | LibreCat-ID: 4870
R. Fahr, “Verantwortung macht Sinn: Corporate Social Responsibility,” Personnel Quarterly Vol. 4, 2016.
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2016 | Journal Article | LibreCat-ID: 4951
S. Paluch and N. Wünderlich, “Contrasting Risk Perceptions of Technology-Based Service Innovations in Inter-Organizational Settings.,” Journal of business Research, vol. 69, no. 7, pp. 2424--2431, 2016.
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2016 | Journal Article | LibreCat-ID: 4967
M. Born, A. Akkerman, and K. Thommes, “Peer influence on protest participation: Communication and trust between co-workers as inhibitors or facilitators of mobilization,” Social science research, pp. 58--72, 2016.
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2016 | Conference Paper | LibreCat-ID: 4988
K. Thommes and S. Oertel, “Elements of Organizational Identity and the Role of a Firm’s History,” in Academy of Management Proceedings, 2016, no. 1, p. 13754.
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2016 | Conference Paper | LibreCat-ID: 4989
K. Thommes, “Entrepreneurial activity-The impact of childhood,” in Academy of Management Proceedings, 2016, no. 1, p. 13740.
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2016 | Journal Article | LibreCat-ID: 7419
L. Steinhoff and R. W. Palmatier, “Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects,” Journal of the Academy of Marketing Science, vol. 44, no. 1, pp. 88–107, 2016.
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2016 | Conference Paper | LibreCat-ID: 7673
C. Cramer, E. Böhm, and A. Eggert, “The Service Award Paradox,” in Proceedings of the 45th European Marketing Academy (EMAC) Conference, 2016.
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2016 | Conference Paper | LibreCat-ID: 7675
C. Cramer, E. Böhm, and A. Eggert, “Understanding Service Awards: Exploit the Bright Side, Avoid the Dark Side,” in 2016 AMA Winter Marketing Educators’ Conference Proceeding, 2016.
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2016 | Conference Paper | LibreCat-ID: 7686
E. Böhm, C. Backhaus, A. Eggert, and T. Pitsis, “Shedding Light on Outcome-Based Contracts: Benefits and Risks from the Buyers’ and Sellers’ Perspective,” in 2016 AMA Winter Marketing Educators’ Conference Proceedings, 2016.
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2016 | Journal Article | LibreCat-ID: 5151
S. Oertel, K. Thommes, and P. Walgenbach, “Shadows of the past: The effect of communist heritage on employee consultation,” ILR Review, vol. 69, no. 3, pp. 683–713, 2016.
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2016 | Journal Article | LibreCat-ID: 5152
K. Thommes, S. Oertel, and P. Walgenbach, “Organizational Failure in the Aftermath of Institutional Upheaval,” Organization Studies, vol. 37, no. 8, pp. 1067–1087, 2016.
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2016 | Journal Article | LibreCat-ID: 4929
U. Backes-Gellner, M. Kluike, K. Pull, M. Schneider, and S. Teuber, “Human resource management and radical innovation: a fuzzy-set QCA of US multinationals in Germany, Switzerland, and the UK,” Journal of Business Economics, no. 7, pp. 751--772, 2016.
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2016 | Journal Article | LibreCat-ID: 47990
D. Alewell, K. Bähring, and K. Thommes, “Die Wirkungen des Outsourcings von Personalfunktionen – ein Überblick über verschiedene theoretische Ansätze und Entwicklung eines umfassenden Wirkungssets/ Effects of the outsourcing of personnel functions – an overview of several theoretical approaches and development of a comprehensive set of effects,” Arbeit, vol. 16, no. 4, pp. 282–295, 2016, doi: 10.1515/arbeit-2007-0404.
LibreCat | DOI
 

2016 | Journal Article | LibreCat-ID: 45732
L. Steinhoff and R. W. Palmatier, “Understanding Loyalty Program Effectiveness: Managing Target and Bystander Effects,” Journal of the Academy of Marketing Science, vol. 44, no. 1, pp. 88–107, 2016, doi: 10.1007/s11747-014-0405-6.
LibreCat | DOI
 

2016 | Conference Paper | LibreCat-ID: 45747
C. Witte, L. Steinhoff, and A. Eggert, “The Power of Gift Purchases in Strengthening Customer-Company Relationships,” presented at the Proceedings of the 45th European Marketing Academy (EMAC) Conference, Oslo, 2016.
LibreCat
 

2016 | Working Paper | LibreCat-ID: 45754
L. Steinhoff, E. Fang, R. W. Palmatier, and K. Wang, Dynamic Effects of Loyalty Rewards for Contractual Customers, Marketing Science Institute (MSI) Working Paper Series. 2016, pp. 16–121.
LibreCat | Files available
 

2016 | Conference Paper | LibreCat-ID: 46684
E. Böhm, C. Backhaus, A. Eggert, and T. Pitsis, “Shedding light on outcome-based contracts: Benefits and risks from the buyers’ and sellers’ perspective,” presented at the 2016 AMA Winter Academic Conference, Las Vegas, NV, 2016.
LibreCat
 

2016 | Conference Paper | LibreCat-ID: 46683
C. Cramer, E. Böhm, and A. Eggert, “Understanding service awards: Exploit the bright side, avoid the dark side (ausgezeichnet mit Best Paper Award),” presented at the 2016 AMA Winter Academic Conference, Las Vegas, NV , 2016.
LibreCat
 

2016 | Conference Paper | LibreCat-ID: 46681
A. Eggert, E. Böhm, and C. Cramer, “Business Service Outsourcing in Manufacturing Firms: An Event Study,” 2016.
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2016 | Conference Paper | LibreCat-ID: 46682
C. Cramer, E. Böhm, and A. Eggert, “The service award paradox,” presented at the 45rd EMAC Annual Conference, Oslo, 2016.
LibreCat
 

2016 | Journal Article | LibreCat-ID: 46663
E. Böhm, C. Backhaus, A. Eggert, and T. Cummins, “Understanding outcome-based contracts: Benefits and risks from the buyers’ and sellers’ perspective,” Journal of Strategic Contracting and Negotiation,  (ausgezeichnet mit Best Paper Award), vol. 3, no. 1–2, pp. 128–149, 2016.
LibreCat
 

2016 | Book Chapter | LibreCat-ID: 46664
I. Garnefeld, E. Böhm, and L. Feider, “Retourenmanagement zur Steigerung des Kundenwerts,” in Kundenwert: Grundlagen – Innovative Konzepte – Praktische Umsetzungen, 2nd ed., B. Günther, S. Helm, and A. Eggert, Eds. 2016.
LibreCat
 

2016 | Journal Article | LibreCat-ID: 46640
E. Böhm, A. Eggert, and C. Thiesbrummel, “Service transition: A viable option for manufacturing companies with deteriorating financial performance?,” Industrial Marketing Management, vol. 60, no. 1, pp. 101–111, 2016, doi: 10.1016/j.indmarman.2016.04.007.
LibreCat | DOI
 

2015 | Mastersthesis | LibreCat-ID: 3309
P. Fanasch, Erfolg durch Persönlichkeit? Der Einfluss der Markenpersönlichkeit auf den Zusammenhang von Reputation und Unternehmenserfolg. Universität Paderborn, 2015.
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2015 | Bachelorsthesis | LibreCat-ID: 3310
G. P. Walczok, Die Veränderung des Mobilfunkmarktes durch die Discountanbieter. Universität Paderborn, 2015.
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2015 | Journal Article | LibreCat-ID: 288
J. Cox and D. Kaimann, “How do reviews from professional critics interact with other signals of product quality? Evidence from the video game industry,” Journal of Consumer Behaviour, vol. 14, no. 6, pp. 366–377, 2015.
LibreCat | Files available | DOI
 

2015 | Working Paper | LibreCat-ID: 21131
C. Grund and K. Thommes, Disentangling the Role of Contract Types and Sector Disparities for Public Service Motivation. 2015.
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2015 | Working Paper | LibreCat-ID: 21132
C. Grund, C. Harbring, and K. Thommes, Cooperation in Diverse Teams: The Role of Temporary Group Membership. 2015.
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2015 | Journal Article | LibreCat-ID: 228
R. Fahr and B. Mir Djawadi, “‘…and they are really lying’: Clean Evidence on the Pervasiveness of Cheating in Professional Contexts from a Field Experiment.,” Journal of Economic Psychology, pp. 48–59, 2015.
LibreCat | Files available | DOI
 

2015 | Conference Paper | LibreCat-ID: 7722
A. Eggert, L. Steinhoff, and C. Witte, “ You Might Want to Engage Your Customers, But Choose Them Wisely: The Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty,” in 2015 AMA Summer Marketing Educators’ Conference Proceedings, 2015.
LibreCat
 

2015 | Conference Paper | LibreCat-ID: 7723
C. Cramer, E. Böhm, and A. Eggert, “Stock Market Reactions to Business Service Outsourcing in Manufacturing Firms,” in Proceedings of the 44th European Marketing Academy (EMAC) Conference, 2015.
LibreCat
 

2015 | Conference Paper | LibreCat-ID: 7724
L. Feider, I. Garnefeld, and E. Böhm, “Threatening customers not to return – An effective strategy for online retailers?,” in Proceedings of the 44th European Marketing Academy (EMAC) Conference, 2015.
LibreCat
 

2015 | Journal Article | LibreCat-ID: 5701
N. Wünderlich et al., “Futurizing” Smart Service: Implications for Service Researchers and Managers.,” Journal of Services Marketing, vol. 29, no. 6/7, pp. 442–447, 2015.
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2015 | Journal Article | LibreCat-ID: 5703
A. Gustafsson et al., “Conducting Service Research that Matters.,” Journal of Services Marketing, vol. 29, no. 6/7, pp. 425–429, 2015.
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2015 | Journal Article | LibreCat-ID: 5704
A. Scherer, N. Wünderlich, and F. Von Wangenheim, “The Value of Self-Service: Long-Term Effects of Technology-Based Self-Service Usage on Customer Retention.,” MIS Quarterly, vol. 39, no. 1, pp. 177–200, 2015.
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2015 | Journal Article | LibreCat-ID: 5705
E. Breugelmans et al., “Advancing Research on Loyalty Programs: A Future Research Agenda.,” Marketing Letters, vol. 26, no. 2, pp. 127–139, 2015.
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2015 | Journal Article | LibreCat-ID: 4847
A. Eggert, L. Steinhoff, and I. Garnefeld, “Managing the bright and dark sides of status endowment in hierarchical loyalty programs,” Journal of Service Research, vol. 18, no. 2, pp. 210--228, 2015.
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2015 | Journal Article | LibreCat-ID: 4848
H. Terho, A. Eggert, A. Haas, and W. Ulaga, “How sales strategy translates into performance: The role of salesperson customer orientation and value-based selling,” Industrial Marketing Management, pp. 12--21, 2015.
LibreCat
 

2015 | Journal Article | LibreCat-ID: 4849
A. Eggert, C. Thiesbrummel, and C. Deutscher, “Heading for new shores: Do service and hybrid innovations outperform product innovations in industrial companies?,” Industrial Marketing Management, pp. 173--183, 2015.
LibreCat
 

2015 | Journal Article | LibreCat-ID: 4871
B. M. Djawadi and R. Fahr, “‘...and they are really lying: Clean Evidence on the Pervasiveness of Cheating in Professional Contexts from a Field Experiment,’” Journal of Economic Psychology, vol. 48, pp. 48–59, 2015.
LibreCat
 

2015 | Book Chapter | LibreCat-ID: 4943
A. Eggert, A. Haas, W. Ulaga, and H. Terho, “Wertbasiertes Verkaufen auf Industriegütermärkten,” in Handbuch Business-to-Business-Marketing, Wiesbaden: Springer Fachmedien Wiesbaden, 2015, pp. 483–495.
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2015 | Journal Article | LibreCat-ID: 4968
C. Grund, C. Harbring, and K. Thommes, “Public good provision in blended groups of partners and strangers,” Economics Letters, pp. 41--44, 2015.
LibreCat
 

2015 | Journal Article | LibreCat-ID: 4969
K. Thommes, J. Vyrastekova, and A. Akkerman, “Behavioral spillovers from freeriding in multilevel interactions,” Journal of Behavioral and Experimental Economics, pp. 78--87, 2015.
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2015 | Book Chapter | LibreCat-ID: 5106
R. Fahr and D. Foit, “Kleine Unternehmen - kleine Verantwortung? Theorie und Praxis unternehmerischer Verantwortung im Mittelstand,” in BWL im Mittelstand - Grundlagen-Besonderheiten-Entwicklungen", 1st ed., W. Becker and P. Ulrich, Eds. Stuttgart: W. Kohlhammer-Verlag, 2015, p. Chapter 4.6.1.
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2015 | Journal Article | LibreCat-ID: 5153
K. Thommes and S. Oertel, “History as a Source of Competitive Advantages,” Scandinavian Management Journal, vol. 31, pp. 549–560, 2015.
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2015 | Journal Article | LibreCat-ID: 5445
M. C. Wehner, C. Schwens, and R. Kabst, “Individual-Level Experience and Organizational-Level Absorptive Capacity: The Special Case of International New Ventures.,” Journal of Business Economics., 2015.
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2015 | Journal Article | LibreCat-ID: 5449
P. Hütt, M. Baum, C. Schwens, and R. Kabst, “Foreign Direct Investment Location Choice of Small- and Medium-Sized Enterprises: The Risk of Value Erosion of Firm-Specific Resources.,” International Business Review., 2015.
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2015 | Journal Article | LibreCat-ID: 5451
S. Wolf, B. E. Weißenberger, M. C. Wehner, and R. Kabst, “Controllers as Business Partners in Managerial Decision-Making: Attitude, Subjective Norm, and Internal Improvements.,” Journal of Accounting & Organizational Change., 2015.
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2015 | Journal Article | LibreCat-ID: 5452
R. Isidor, C. Schwens, and R. Kabst, “ Interim Management Utilization, Firm Flexibility and its Impact on Firm Performance.,” International Journal of Human Resources Development and Management. , 2015.
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2015 | Journal Article | LibreCat-ID: 5454
M. Baum, M. Schäfer, and R. Kabst, “Modeling the Impact of Advertisement-Image Congruity on Applicant Attraction.,” Human Resource Management. , 2015.
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2015 | Journal Article | LibreCat-ID: 5455
M. Baum and R. Kabst, “ The effectiveness of recruitment advertisement and recruitment websites: Indirect and interactive effects on applicant attraction.,” Human Resource Management (HRM)., 2015.
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2015 | Journal Article | LibreCat-ID: 5456
M. C. Wehner, A. Giardini, and R. Kabst, “Recruitment Process Outsourcing and Applicant Reactions: When Does Image Make a Difference? ,” Human Resource Management. , 2015.
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2015 | Journal Article | LibreCat-ID: 5457
C. Li and P. Parboteeah, “The effect of culture on the responsiveness of firms to mimetic forces: Imitative foreign joint venture entries into China, 1985–2003.,” Journal of World Business, vol. 50, no. 3, pp. 465–476, 2015.
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2015 | Journal Article | LibreCat-ID: 5458
M. Schneid, R. Isidor, C. Li, and R. Kabst, “The influence of cultural context on the relationship between gender diversity and team performance: A meta-analysis.,” International Journal of Human Resource Management., vol. 26, no. 6, pp. 733–756, 2015.
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2015 | Journal Article | LibreCat-ID: 4959
A. Iseke, B. Kocks, M. Schneider, and C. Schulze-Bentrop, “Cross-cutting organizational and demographic divides and the performance of research and development teams: two wrongs can make a right,” R\&D Management, no. 1, pp. 23--40, 2015.
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2015 | Journal Article | LibreCat-ID: 45733
A. Eggert, L. Steinhoff, and I. Garnefeld, “Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs,” Journal of Service Research, vol. 18, no. 2, pp. 210–228, 2015, doi: 10.1177/1094670514566797.
LibreCat | DOI
 

2015 | Conference Paper | LibreCat-ID: 45748
A. Eggert, L. Steinhoff, and C. Witte, “You Might Want to Engage Your Customers, But Choose Them Wisely: The Mixed Effects of Company-Initiated Customer Engagement on Customer Loyalty,” presented at the 2015 AMA Summer Marketing Educators’ Conference Proceedings, Chicago, 2015.
LibreCat
 

2015 | Conference Paper | LibreCat-ID: 46686
L. Feider, I. Garnefeld, and E. Böhm, “Threatening customers not to return – An effective strategy for online retailers?,” presented at the 44th EMAC Annual Conference, Leuven, 2015.
LibreCat
 

2015 | Conference Paper | LibreCat-ID: 46688
A. Eggert, E. Böhm, and C. Cramer, “Stock market reactions to customer service outsourcing in manufacturing firms,” presented at the 2015 AMA Winter Academic Conference, San Antonio, TX, 2015.
LibreCat
 

2015 | Conference Paper | LibreCat-ID: 46687
E. Böhm, A. Eggert, H. Terho, W. Ulaga, and A. Haas, “Recognizing value creation opportunities in business markets,” presented at the 2015 AMA Winter Academic Conference, San Antonio, TX, 2015.
LibreCat
 

2015 | Conference Paper | LibreCat-ID: 46685
A. Eggert, E. Böhm, and C. Cramer, “Stock market reactions to business service outsourcing in manufacturing firms,” presented at the 44th EMAC Annual Conference, Leuven, 2015.
LibreCat
 

2014 | Report | LibreCat-ID: 350
D. Kaimann and J. Cox, The Interaction of Signals: A Fuzzy set Analysis of the Video Game Industry. Universität Paderborn, 2014.
LibreCat | Files available
 

2014 | Dissertation | LibreCat-ID: 352
F. Scheel, The Economics of Individual Behavior in Competitive Environments: Empirical Evidence from Real-Life Tournaments. Universität Paderborn, 2014.
LibreCat | Files available
 

2014 | Conference Abstract | LibreCat-ID: 3538
J. Rötzmeier-Keuper and N. Wünderlich, “Customer collectives in healthcare: The transformative potential of service to overcome consumer vulnerability,” in Proceedings of the 39th Annual Macromarketing Conference, London, GB, 2014.
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2014 | Conference Abstract | LibreCat-ID: 3541
J. Rötzmeier-Keuper and N. Wünderlich, “ Interdependent Relationships Between and among Service Providers and Customer Collectives.,” in Proceedings of the AMA SERVSIG International Service Research Conference, Thessaloniki, GR, 2014.
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2014 | Conference Paper | LibreCat-ID: 7725
A. Eggert, E. Böhm, and C. Cramer, “Stock Market Reactions to Customer Service Outsourcing in Manufacturing Firms,” in 2015 AMA Winter Marketing Educators’ Conference Proceedings, 2014.
LibreCat
 

2014 | Conference Paper | LibreCat-ID: 7727
V. Kanuri, E. Münkhoff, and L. K. Scheer, “Service transition versus service infusion: Different pathways to success for service-oriented manufacturers?,” in ISBM 2014 Academic Conference, 2014.
LibreCat
 

2014 | Conference Paper | LibreCat-ID: 7728
A. Eggert, A. Haas, H. Terho, W. Ulaga, and E. Münkhoff, “Selling value in business markets: Why a powerful idea often fails,” in ISBM 2014 Academic Conference, 2014.
LibreCat
 

2014 | Conference Paper | LibreCat-ID: 7729
T. Ritter, A. Eggert, E. Münkhoff, and W. Ulaga, “The corporate marketing department - Between value and vanish,” in ISBM 2014 Academic Conference, 2014.
LibreCat
 

2014 | Conference Paper | LibreCat-ID: 7730
A. Eggert, E. Münkhoff, and C. Thiesbrummel, “Service transition: A viable option for manufacturing companies with declining financial performance?,” in Proceedings of the 43rd European Marketing Academy (EMAC) Conference, 2014.
LibreCat
 

2014 | Conference Paper | LibreCat-ID: 7731
H. Terho, A. Eggert, W. Ulaga, and A. Haas, “Overcoming Roadblocks to Value-Based Selling: Aligning Organizational Support With Sales Force Activities,” in 2014 AMA Winter Marketing Educators’ Proceedings, 2014.
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